Connection keys for 2.0 users

Question

I currently administer employees having Contribute 2, 3 and
CS3. New Contribute users get CS3 but old users are still on 2 and
3. I also train users so I have all 3 versions on my PC. Since
installing CS3 I can no longer send connection keys to version 2
users who have had it reinstalled due to getting a new PC or having
an old PC re-imaged. When I try to use Contribute 2 to send a
connection key I am told that it is being administered by a newer
version of Contribute yet sending a connection key from a newer
version results in the users getting a message that the connection
key file is corrupt. How do I send connection keys to my version 2
users?

Answer 1

I tried again this morning by entering the following:
Identify Administrator:
First Name: Edwin
Last Name: McGee
e-mail: [email protected]
Next -->
Name Workspace:
Workspace: GUESTROOM
Next -->
Select Database Schema:
Request a new schema
Next -->
New schema to create: PDAM
Initial space allocation: 10MB
Next -->
Justify request:
Development and Testing via OTN APEX Forum.
Next -->
Enter Verification code: blah-blah-blah-blah not really, but it doesn't matter what I enter here because it is different each time)
Submit request -->
Resulting page:
ORA-01400: cannot insert NULL into ("FLOWS_030000"."WWV_FLOW_PROVISION_COMPANY"."COMPANY_NAME")
Error requesting Workspace: .
Return to application.
It is interesting to note that the page where I enter the verification code does not show any of the data I entered previously (e.g. First Name, Last Name, etc.).
I am running Windows 2000 Professional with administrative privileges and MS IE 6.0.2800.1106 128-bit cipher SP1. I also have Java Plug-in 1.6.0_01and I am using JRE version 1.6.0_01 Java HotSpot(TM) Client VM. I suspect that this is probably a local issue, but did not encounter this problem when I initially configured my first workspace. Thanks.
Ed