Connection Message Archiver problems

Hoping someone can help.
I'm attempting to capture voicemail messages from multiple users. I need to preserve message headers and voicemail messages.
I've downloaded and installed the Unity Connection Message Archiver program from http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html
I followed all the step for configuration.
I can login and search for and select a mailbox or messages for archiving.
However, when I click the "Archive", I see the processing message, but then it reports an error.
Here is the error from the log file: "Failed establishing IMAP connection in the ConnectionMessageBackupFunctions constructor:Failed to attach to Connection server on port 7993 for IMAP login in AttachViaImap"
I've attached the full log file.
I've verified that the IMAP service is running. I've also followed all troubshooting steps found here: http://www.ciscounitytools.com/Applications/CxN/MessageArchiver/Help/MessageArchiver.htm
Can anyone point me in the right direction.
Thanks in advance.

Hi Jonathan,
I would move this thread over to the Unified Communications
Applications sub-forum as tool designer/engineer and Unity Connection
guru Lindborg will most likely have a great answer for you
https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application?view=discussions
Cheers!
Rob
"May your heart always be joyful
And may your song always be sung
May you stay forever young "
- Dylan

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