Connection Message Shuttle Error

Question

I am trying to run message shuttle for the first time. I am getting the error log below.
OpenSmtpConnection:
    DllDate: May  8 2014
    ChilkatVersion: 9.5.0.39
    UnlockPrefix: LNDBRGMAILQ
    Username: PKVTECHLAP01:danielch
    Architecture: Little Endian; 32-bit
    Language: .NET 4.0
    VerboseLogging: 0
    SmtpConnect:
      SmtpHost: 172.16.192.51
      SmtpPort: 25
      SmtpUsername:
      SmtpSsl: 0
      StartTLS: 0
      SmtpAuthMethod: NONE
      SmtpConnect:
        Need new SMTP connection
        No SMTP login provided.
        No SMTP password provided.
        Skipping SMTP authentication because no login/password provided.
        checkForExistingConnection: Elapsed time: 0 millisec
        Connecting to SMTP server 172.16.192.51:25
        smtp_host: 172.16.192.51
        smtp_port: 25
        smtp_user: NULL
        auth-method: NONE
        connect2:
          ConnectFailReason: Connection rejected
        --connect2
        Failed to connect to SMTP server.
      --SmtpConnect
      checkOrMakeSmtpConnection: Elapsed time: 0 millisec
    --SmtpConnect
    Failed to connect to SMTP server
    Failed.
  --OpenSmtpConnection
--ChilkatLog
Please let me know if I am doing something wrong?

Answer 1

that was another screenshot of your SMTP server settings, not an error - but I'm assuming it's the same type of chilkat library flag saying the SMTP connection was terminated...
Remote Administrator for restore is fine - for giggles I just downloaded the current Import version onto the same Win 7 x64 and restored the backup (that had some messages) to a 9.1(2) server using an account that had just remote admin - the SMTP connection went through fine and the restored completed without errors.
something somewhere between the COBRAS import application and the SMTP port on the Connection server is stomping on the connection - there's really no way for the client to determine that - all it knows is it issues the connection requests and it's not going through and reporting it to you - so if the server is somehow in a bad state (haven't seen that before) or there's a proxy involved or something somewhere getting involved - I can't really offer more than that - COBRAS is one of the most heavily used tools on the site (hundreds of downloads on any given day) so if there were some basic message restore show-stopper hiding we'd typically know about it pretty quickly.  It's got to be something specific to your setup or a very unusual bug/state on the Connection side of the house.