Connection/ mobile internet/ low signal.

Hello, I'm using 02 services around 1 year, but just few weeks ago started to be very bad connection, specially mobile internet , its not ofen it does work, my friend is using 02 too, but if we are together- she has mobile internet and when i turn on, all emails and etc doesn't come or come afterwards, sometimes we both can;t even use mobile internet, because it shows low signal. SOmetimes even if i turn WIFI, the connection is bad and shows not full signal. Can you help me please??  Kind Regards,Sigita

I advised you to check the postcode to see if any network issues were reported that could effect your signal, but, from the additional info you have given us it could be a phone or sim fault.
You might want to visit an O2 shop and ask them to do a sim swap for you.

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