Connection problem any help

Hello i just recently purchased a MSI GS Series GS60 Ghost-007 and i have been having a lot of connection problems i have tried searching for a solution but i cant seem to find one. any suggestions?
NVIDIA GeForce GTX 860M 2GB
Intel Core i7 4700HQ (2.40GHz)
12GB Memory 750GB HDD 128GB SSD
15.6" 1920 x 1080
Windows 8.1
15.35" x 10.47"x 0.78" 4.36 lbs.

are you playing wireless? if so to get best connection make sure you got AC router and not normal 1 band 2.4GHz B/G/N router since that will only give you like 30MB/s max so that could cause lag and hig spike, secondly to confirm this use LAN cable and see if lagg occures if not then it's your router that isnt fast enough

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