Connection problem with Nokia Lumia 2520 tablet

I found the problem when connecting Nokia Lumia 2520 Tablet to Linksys EA4500 router WiFi network "Wireless-N" mode. TheInternet and local network connection disappears after a few minutes, the ping test fails. In "Wireless-A" mode (5 GHz) and "Wireless-G" mode (2,4 GHz) connection is normal, but i need more speed!
When i have connect this tablet to the other routers in mode Wireless-N connectivity problems do not occur.
Reset the router and the tablet to the factory defaults does not help.
Router firmware version - 2.1.39.145204
Nokia Lumia 2520 have Qualcomm Atheros AR6x04 WLAN Adapter

Disable 5ghz wireless and use only wireless N.
Please remember to Kudo those that help you.
Linksys
Communities Technical Support

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NOKIA LUMIA 2520 TABLET WITH POWER KEYBOARD LAUNCH...

DEAR SIRS,
We are from India,
We are great fans of Nokia, am having NOKIA X7 fully loaded handset, now am waiting for NOKIA LUMIA 2520 TAB WITH POWERKEYBOARD,
when this 2520 tab get released in India???
have been waiting since october last year to buy this rocking lumia 2520 tab with power keyboard, but no news at all, its Feb, 2014, atleast declare date, month of launch for us to take action, if its beyond april this year, will import it from sister who stays in America, "am caught in a bind"
we are "DESPERATE" for it.
Thanks in advance
we love "NOKIA".

http://www.nokia.com/in-en/support/contact/
Suggest you ask them on twitter or facebook but chances are they'll just tell you to ask a retailer.

My problems with Nokia Lumia 820

I was a big fan of Nokia until two months back when I purchased Nokia Lumia 820. It's been two months and I'm having tough time with the handset.
First it was the heat issue. I know smartphones are tend to get heated up due to processors. But my mobile gets heated up in less than 5 minutes when I play games like real football, wordament and even simple games. I thought I got a bad device out of the box. When I say heated up it's not warm, its hot and uncomfortable hotness. I can't hold my device until the heat subsides. I visited the Nokia care for raising the heat issue but they said they can't do much and updated my mobile to the latest firmware (1308) and asked me to check after the update and the heat issue is still the same. Just when I thought things can't get any worse it did. My mobile has visited Nokia repair factory already twice in less than two months of purchase. The first major problem occurred three weeks back when the display would be switching on and off randomly and finally the mobile got bricked. The screen went blank completely and the device was unresponsive. Along with that complaint I've again raised a complaint about the device getting heated up uncomfortably. 14 days after I submitted my device to Nokia care I got my device back only to find that the screen isn't responsive to touch in the middle within a week's time. The upper part and the lower parts are responsive, it's the middle strip that's not responding to touch.
I've again given my mobile to Nokia care and they have sent it to the repair unit. In two months of my purchase the mobile has spent more than 4 weeks at Nokia repair outlet. It is still undergoing repair in the Nokia repair factory. I had least expected this from Nokia.
Some of my friends who have windows 8 phones from Nokia haven't experienced any problems so far, not even heating problem. It's safe to say that the problem is only with my device.
It's two months old and I've got it from the Nokia priority dealer.
What'd you call a device which spends more than 40% of the time in the repair factory in two months of the purchase. Even the 3 months EMI's haven't been payed fully.
I've encountered lots of inconvenience after purchasing the device.

i am too having the heat issues..of nokia lumia..820 its been 1 mnth i hav been w8in for my nokia lumia to be in my hand...but..its giving too much problms..it gets soo hot widthinn 5- 1- mins.. highly dat i hav to end up d calll..n i kinda felt sensation on my thumb fingr. ..n i m also havin the hanging up issues..but yesterday my phn was hang n the phn was swwitched off...n its still swtich off..,when i chrg the phn no rexn is seen..
what d hell is going on..n how m i getin a phn ?

Problem with nokia lumia

I have nokia lumia 720 and i am facing some prolems. we can't send any video by blutooth or any other way.
even on whatsapp we can send any video from any phone but is this most advance phone we can't.
why?
2nd there is no fm, as i came to know that in next month we will get windows update. so will the upcoming update solve these common problems?
if not then i am going to buy android.

FM radio should be enabled with the upcoming amber update.

Problem with Nokia Lumia 925

This is what i encountered with my nokia Lumia 925 after 3 days of usage, i am not sure anyone besides me, facing the same problem.
- Overheating, after taking few photos, the phone feel a sudden of heat near the camera.
- Freeze, the phone freeze sometimes, and auto turn off the wifi, when you open it, it says you need to restart the phone, before can turn on the wifi.
- Music + videos apps, when you swipe your music in the apps, the apps freezes, but music still playing. Frustrated when you trying to change tracks.
- Video, i transfer some of my video via windows 8 to the phone, some of it lagging while playing the video. i have try numerous video format, it is still the same. I think it is a software problem. It works fine on my old lumia.
- Auto reboot, my phone has been reboot for 2 times, one time is after a called,another one is after i finish using my wechat application.
Lastly, i love lumia 925, i think the design and the pictures capability are what i really in love with, but i hope someone from nokia could tell me how to solve the above problems.

Hi, Di_vico. Does this mean you are not using the case anymore? Do you have a Lumia 925 as well?
As the concern is present with a case on, try doing the below steps. Let's check if these will correct it.
1. Press and hold the volume down and the power buttons at the same time until you feel a vibration (about 10-15 seconds). Your phone will restart automatically.
http://www.windowsphone.com/en-ph/how-to/wp8/phones-and-hardware/restart-my-phone
2. Check that your device is running the latest software version. Go to Settings > phone update.
http://www.windowsphone.com/en-ph/how-to/wp8/basics/how-do-i-update-my-phone-software
Make sure that all the system apps are updated. You can go to Settings > applications > store > check for updates. You can also scan the QR codes from the below link:
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Keep us posted.

GPRS Connection problem with Nokia 6230i

Hi All,
I am using the GPRS activated Vodafone sim for Nokia 6230i.
I am not able to access the GPRS connection from my J2me application, it’s always shows me that "Subscribe GPRS first" but its already activated.
When i change the sim & checked with nokia N-72, my application started working fine & able to make the proper http communication.
What could be the problem?
Do i need to do some extra settings for Nokia 6230i?
Is Nokia 6230i having some problem while accessing HttpCommunication ?
Please suggest me.

Getting a gprs connection on series 40 phones is very difficult. You first need to create your own access point based on the gprs settings for the network you are using. You do this in settings -> Configuration -> Personal configuration settings -> add new
I use the settings from
http://www.filesaveas.com/gprs.html
When you have entered in the data, press back and select preferred access point and select the one you created.
I think then you should be able to use gprs in your application
I test with google maps

Vodafone Spain and connection problem with Nokia E...

I have tried all Vodafone. Spain access points and the traffic does not go through. It does go through with Nokia old version of email setup. I have confirmed that the new nokia email messaging does not go through any of the 3G of Vodafone Spain when I used WIFI the syncronization went through.
any chance that Nokia can resolve this traffic block from Vodafone Spain. Either Vodafone Spain need to open new ports for this new software or setup the proxy to allow this traffic. Please advise or Nokia to release a new patch for Nokia email messaging for this problem.

We are currently investigating this very issue. I will post here when we know information, but this is a known problem that we're working on resolving. Thanks,
-Davis Fields
Nokia Messaging

Bluetooth connection problem with nokia 6230i

Hi I am having troubles establishing a Bluetooth connection between my Nokia 6230i and my Dell Latitude laptop running on Windows XP SP2 when trying to use Nokia PC Suite. When using the nokia suite connection wizard it establishes a connection for a fraction of a second and then disconnects.
The following information may be useful??
Windows XP Pro SP2
Nokia PC Suite 6.5.12
Microsoft BT Stack 5.1.2600.2180
WIDCOMM BT Stack 3.0.1 build 803
Can any one help please??
Thanks

You could try uninstalling the Widcomm Bluetooth and relying only on Microsoft + PC Suite 6.6.18 from http://www.nokia.com/pcsuite

Problem with nokia lumia 720

i bought my lumia720 in the last week of july....right nw i m havin a problem wid it...the screen goes blank n the phone gets hang..den i need to restart d phone manually by pressin volume down and lock button..i am facing dis problm from last few days... i would really appreciate if u can suggest why all dis happenin and a solution to it????

Hi raman20788,
Welcome to the forum!
Does it happen randomly or when accessing a specific application? Did something happen to the phone before the issue started? You can try to check if there's an update available for the device. You can do that under Settings and then Phone update. Just don't forget to create a backup to avoid data loss.
If you recently installed an application prior to this issue, you can also try to remove it and then check if there's an improvement. Let us know the outcome.

Nokia lumia 2520 two observed bugs

Yesterday, i bought a nokia lumia 2520 (UK) and till now i observed two bugs:
1. Reader App froze the screen. I was reading a pdf and the screen froze, the solution was to hold the power button to hard reboot the device.
2. Infinite restarting. i shutted down the table with 3% of battery. After that i tried to turn on the device and a infinite loop of restarts was started, and it continued even after "Automatic Repair". In order to solve the problem, i plugged the power adapter.
Probably these failures caused because of the Windows RT OS, and i would like to inform nokia about them because the tablet (hardware+nokia apps) is awesome.

I'm having a similar issue here in the US. I bought my Nokia Lumia 2520 tablet 5 days ago. It has crashed on me everyday and generally have been able to get it to reboot. I tried a hard reset and yesterday tried to do a "refresh" of Windows RT. It worked fine after everything and so I used it last night and put it away without charging it because wanted to see if the battery would last with it off overnight. I woke up this morning (9 hours later) and the camera light keeps blinking and it won't boot. I left it to charge for two hours and it still has the blinking camera light and even though the Windows button vibrates, there is nothing on the screen. I have tried to power off and on, I have tried to hold down power and volume down for 70 seconds (both numerous times now) with no luck. It seems to have bricked, minus the blinking light and vibrating windows key. Anyone else have any suggestions? I really would hate to return it cause last time had a problem AT&T tried to screw me over with sending a used device instead of the new one I paid for.

Nokia Lumia 2520 Charger

I bought a Nokia Lumia 2520 Tablet
One charger comes in the box. The tablet doesnt charge through usb port (data only).
There appears to be no chargers on sale (anywhere!) for this tablet.
What happens if:
The one I have breaks, is faulty, is lost, left at a hotel etc etc etc.
I want to charge the tablet in my car
Where can I get another charger from??? The current situation leaves me in a very precarious situation. If i was to lose my charger - my tablet would be unusable as I would never be able to charge it again - £400 down the drain.
Can someone please tell me where I can get a charger from?

No guarantees, but found this at Amazon. Right specs, looks like the right connector. 2520 Charger
Another one Just chatted with the MS Store and they suggested calling them at 800-642-7676 and see if they can find one. Good luck. Looks like Verizon and AT&T bailed on them. Might try calling their support, especially if you bought from one of them.
BTW, be careful. There are tons of chargers that claim to be Lumi 2520 cell phone chargers, etc, that clearly are 5v, i.e. USB, chargers. The 2520 does NOT charge off USB, as you probably know. The two I linked are the proper voltage at least, 20v.
And there is a thread here that says the Samsung series 7 slate charger works. It is 19v, but that could actually work. If it were me, I think I'd risk the Samsung. Got an actual confirmation from a real guy.

Nokia Lumia 2520 Shut off after connected to keybo...

Hello all,
I have a Lumia 2520 tablet which I've had for about 4 months now. I initially purchased one of the power keyboards with my tablet which worked great at first. Then the tablet stopped responding to tkeyboard. I sent in the tablet for repairs and it was returned with a status "Not broken" or something like that. The tablet still wouldn't respond to the keyboard, though. thinking that the problem was most likely teh keyboard, I purchased another keyboard. (I really wanted the red one anyway).
At first, the tablet and keyboard was working just fine. But two weeks later, the tablet started shutting off when connected to keyboard. So here's the basic scenario. If my tablet is docked in the keyboard, I won't turn on. I've attempted to hold the power button down forcing a full shutdown, and then turn it on, but that doesn't work either. If I remove the tablet from the keyboard, it still doesn't turn on. But if I hold down the power button for approx 15 seconds, and then try to turn it on, it comes on without any problems. Now, if I re-dock the tablet with the keyboard, it immediately shutdown. As if it's going to sleep. But once again, will not turn back on unless I repeat the remove and holding down the power button.
Is this a problem with the tablet, or the keyboard.
Please help.
thanks!!
Steve

Yardi Systems supporter of Microsoft and creates program to run on IE. One such program is called Payscan. It allows users to scan Invoices and post into the system. After posting the image of such invoices are abailable for view, for that Yardi prompts to install GPI to view images. However Microsoft does not allow to run such programs in my Windows RT tablet. Is there a work around? The image could be exported as PDF and opened using Adobe, which is a waste of time and space constraints

Nokia X6 connection problem with ovi suite

I had recenly bought a nokia x6 16gb and I have connection problem with my ovie suite.I am using cable to connect to the pc.When I open my ovie store it says connect ur device under the ovie suit toolbar. And I connect it but it actually worked but it work for about 5sec and it auto dissconnected.I had tried reconnecting it but turn out the same.But when I am using my laptop and I connect it using Bluetooth it work (ONLY FOR TRANSFER SONG AND PHOTO).I cant update my phone software because I am using bluetooth.I also tried using cable to my laptop but it is same like how I connected to my pc.I am using Windows XP SP2(PC).Thank you for those who helped me and spending time reading it.(Reason=Because I wanna update my phone Software).Again Tks

Hi PhoneNerdies,
Firstly, I recommend to update your Windows XP to Service pack 3. Nokia Ovi Suite do not support fully the XP with service pack 2.
Then use the latest Ovi Suite available, current version is 2.2.0.245 and available from Nokia.com and Ovi.com download pages. You Ovi Suite version you find from help menu and About the Ovi Suite tag.
Then update your X6 to the latest SW available.
After these steps your X6 would work fine.
Regards
HHaapis

Nokia Lumia 2520 Power Keyboard

Hey Everyone. I have a slight problem. I recently purchased this tablet (Nokia Lumia 2520) because I was looking for neither a tablet or laptop. I wanted both. So I came to contact my Verizon dealer, who recommended this tablet because "It comes with a keyboard out of the box." However, as you may know, I opened the box and of course no keyboard!
I've been researching how to aquire this keyboard, and I've come to no avail. I can't buy it and I can't get my free one.
I'm greatly satisfied with the tablet so far. I have no doubts it's a fantastic product.
However, I've come to a crossroads with the keyboard. I'm greatly disappointed in the false advertisement.
What do you recommend I do?
I'd like to keep the tablet, but I'm not about to pay upwards of $120 for something that was supposed to come with it. I'll return it before that happens.

your only option of those peovided is to return it. you may recommend further training for the sales reps as well. the rep will hopeflly learn as $500 is a decent chunk of commission lost.

Nokia Lumia 2520 compensatory voucher

Hi everyone,
is there anyone who has been affected by ac-300 charger product advisory that has already received the promised compensatory voucher?
Two month after receiving the replacement charge still no voucher for me.
thank you very much

Hi partfover,
Welcome to the forum!
Where are you located? You registered for the 2520 charger replacement in the local Nokia website before May 31st, is that right? Check this link for information about the 2520 charger advisory and compensatory voucher: Nokia Announces Product Advisory for AC-300 Charger for the Lumia 2520 tablet in select European cou....
If the terms and conditions indicate that you're qualified for the said voucher, I suggest coordinating with the local Nokia Care support to have this case further checked. See this: Nokia - Select your country for local support.
Let us know if you need further assistance.

Connection problem with Nokia Lumia 2520 tablet

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