Connection Problems with my Zen to a Usb 1 compu

A Mate of mine got a Zen V Plus the other week, couldnt get it working at all, kept saying that the USB was low speed, ie USb , and that it would run at? a reduced speed, ok I said, not to bad, it will stilll run, but then when went into the software to update the player, it was saying it wasnt finding anything connected. so i dont? a bit of research and found out about upgrading to Windwos XP Sp2, so anyway, i done a job on the computer the other day, connected the player, and same message coming up, cant connect the player. now is there anything else im doing wrong perhaps, cause i cant think of anything else to do, perhaps the bios settings or something?thanks in advance for the replies.

For starters, assuming you are using the v.xx PDE firmware make sure you have the latest drivers and software:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource
Install , then connect the player to the PC. Then install 2 and 3 (the player must be connected for 2 to verify you have a Creative product).

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