Connection speed new house

I moved into my new house on the 1st of this month from only 4 houes away down the road wherei was getting about 12mbp/s speed.
Soon as i moved here i was getting 10 then went down to 2mbs. I contacted them last week and said seemed unstable but seems ok now so removed a 2mb block i found they put on. i think the unstability may have been me turning router in and of few times...
Since then i havent seen a massive rise omly to 4mb/s and a disconection every day. will my speed go back to what i was getting before?
here are my stats:
Uptime:   0 days, 6:30:21
Modulation:   G.992.3 annex A
Bandwidth (Up/Down) [kbps/kbps]:   1,127 / 4,463
Data Transferred (Sent/Received) [MB/GB]:   268.53 / 1.45
Output Power (Up/Down) [dBm]:   12.5 / 0.0
Line Attenuation (Up/Down) [dB]:   15.5 / 26.5
SN Margin (Up/Down) [dB]:   6.0 / 12.0
Vendor ID (Local/Remote):   TMMB / IFTN
Loss of Framing (Local/Remote):   0 / 0
Loss of Signal (Local/Remote):   1 / 0
Loss of Power (Local/Remote):   0 / 0
Loss of Link (Remote):   0
Error Seconds (Local/Remote):   1 / 0
FEC Errors (Up/Down):   0 / 0
CRC Errors (Up/Down):   0 / 2
HEC Errors (Up/Down):   0 / 2
Line Profile:   Fast

bt speed test:
Download speedachieved during the test was - 3579 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :4463 Kbps(DOWN-STREAM), 1127 Kbps(UP-STREAM)
IP Profile for your line is - 3937 Kbps
Upload speed achieved during the test was - 852 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1127 Kbps
The phone line seems to be quite new with a openreach box installed upstairs in same room as water boiler if makes any difference? we have no other sockets installe in thehouse. will try the test socket maybe
don't have wired phone but tried with ours dect phone and no noise really heard. using homeplugs for wired connection bt same speeds when plug straight in upstairs.
Hasnt been connected long as disconnected itself. was connected about 20 hours before last auto reset. wondering whether to get them to install the line downstairs instea or upgrade to new hub?
In

Similar Messages

Broadband speed - new house

I hoping someone can help.
We moved into a new build house last September. As will all new houses, it has a XNTE box rather than a NTE5 master socket. The XNTE is connect to 3 telephone points.
We had a issue with the broadband, and a BT engineer came out to look into this. He mentioned the wrong face place was used on a socket (the face place has telephone points, TV points etc). He said two cable were fitted into one socket (to act as an extension), rather than just one cable.
To cut a long story short, he disconnected the other sockets, and the broadband speed improved from 6mb to 10mb. The electrician came around today, and connected the other sockets back. This cut the speed back down to 6mb.
My question is, should having two other sockets connected to the telephone system cause the speed to drop by half? No phones are connected to the other sockets.
I look forward to all the help!!
Solved!
Go to Solution.

they will do if incorrectly wired as the Openreach engineer removed them why were they reconnected again by the electrician
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Poor connection and speed - new ideas please!

I'm hoping that someone might have an idea that hasn't already been suggested - I'm desperate.
Bear with me while I explain the issue as a lot of it was actually with Sky (but is recurring with BT).
I moved into a new house in February this year and had a phone/broadband connection with Sky. At no point since then were they able to get me a stable connection or reasonable speeds. Connection also drops if the phone is used.
Promised between 1-3mbps actually got on average between 0.15 and .80 mbps.
During countless calls to their technical services they'd tweak settings and adjust this and that and occasionally the speed would go up over 1mbps only to drop off within a day.
Sky sent new microfilters and even a new router. They also sent a BT Broadband engineer to test the voice line - he said everything was fine although the phone line was crackley.
After months of this I spoke to BT sales who said (when I specifically asked why they'd be better than BT and how do I know the problem won't just recurr with them) that their router was the best in the business and that anyway I'd be able to buy the accelerator to enhance speeds whatever they turned out to be.
So I signed up with BT and cancelled Sky. BT broadband and phone were connected on Thursday this week.
I was overjoyed on Thursday to see a connection speed 1.7mbps (it's so sad that that's a good speed for me!) but this quickly dropped off. Turns out I can't install the accelerator as I have the wrong type of socket.
Yesterday the speeds were around 160kbps (I'm aware that it might take a few days to stabilise). The connection itself has been much worse than Sky. It was off ALL of yesterday apart from a hour or so in the morning. It was off this morning from 6am to about 10 minutes ago.
So that's the background.
Basically I've had new microfilters, new routers, new phone, new wires (ethernet and phone), engineers checking the BT voice line, changes of wireless channel, moving router to different sockets, unplugging the phone entirely, unplugging the TP wireless connector for Sky Anytime +.
Pretty much - you name it I've done it.
I haven't yet contacted BT engineers. Soon as I pick up the phone the internet connection will drop (same reason I haven't yet tried the quiet phone line test). I'll do it later once I posted this message in the hope that someone out there will have a different idea of what might be going on.
Important note - my house is brand new. It doesn't have the normal master socket / test socket setup. It has a grey external test socket. All interior sockets are plain single piece sockets. I've had the covers off all of them to confirm.
My neighbours are having similar problems. Assuming that the BT engineers are right and that there's nothing wrong with the line to the house(s) and nothing wrong with the equipment within the house (big coincidence that both Sky AND BT's stuff would be broken) I'm left with the only possible other bit - the lines/sockets between where the BT line enters the house and the equipment.
Is it feasible that this could have been installed incorrectly? How would I check?
Any suggestions welcomed (as long as it's not changing microfilters - I could open a microfilter shop I have so many).
Thank you for bearing with me - I really appreciate it.
Stats:
Connection Information
Line state:
Connected
Connection time:
0 days, 01:11:12
Downstream:
160 Kbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
8.4 dB / 15.0 dB
Line attenuation (Down/Up):
64.2 dB / 31.5 dB
Output power (Down/Up):
13.8 dBm / 12.6 dBm
FEC Events (Down/Up):
3270 / 8
CRC Events (Down/Up):
5 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
4 / 0
Error Seconds (Local/Remote):
1 / 0

Hi - thanks for the replies. Sorry for not responding sooner - broadband has just come back on.
Unfortunately before I read your reply I contacted BT helpdesk (India) and told them the whole story... They did a line test and said they were escalating it to the exchange engineers and they'll be calling me back tomorrow - so we'll see.
From what you've said it sounds like I need to concentrate on getting the phone line fixed first (I rarely use it so haven't been that bothered). I read somewhere else that a similar problem might have been caused from the cabinet - corrosion in the connections etc. no idea if that applies to my case but at least it's another angle.
The connection is coming and going at the moment - couple of minutes on and then off again for a while.
Thanks again for your suggestions.

I've got an apple 3TB time capsule. It was working fine until we moved to a new house. The day the ISP showed up to upgrade my speed it stopped working. Now will not pick up signal. What happened what do I do?

I've got an apple 3TB time capsule. It was working fine until we moved to a new house. The day the ISP showed up to upgrade my speed it stopped working. Now will not pick up signal. What happened what do I do?

What signal is it picking up? Are you joining wireless network? If so don't.. it is really poor way to run things.
Is it connected to a cable modem? Full router or just a modem type?
Try a reset?
Plug in via ethernet.. turn off everything.. wait 5min then restart cable modem.. if that doesn't work, give it a longer off cycle.. 15min or overnight.
We need more info.

Sometimes my computer takes too long to connect to new website. I am running a pretty powerful work program at same time, what is the best solution? Upgrading speed from cable network, is it a hard drive issue? do I need to "clean out" the computer?

Many times my computer takes too long to connect to new website. I have wireless internet (time capsule) and I am running a pretty powerful real time financial work program at same time, what is the best solution? Upgrading speed from cable network? is it a hard drive issue? do I only need to "clean out" the computer? Or all of the above...not to computer saavy. It is a Macbook Pro osx 10.6.8 (late 2010).

Almost certainly none of the above! Try each of the following in this order:
Select 'Reset Safari' from the Safari menu.
Close down Safari; move <home>/Library/Caches/com.apple.Safari/Cache.db to the trash; restart Safari.
Change the DNS servers in your network settings to use the OpenDNS servers: 208.67.222.222 and 208.67.220.220
Turn off DNS pre-fetching by entering the following command in Terminal and restarting Safari:
defaults write com.apple.safari WebKitDNSPrefetchingEnabled -boolean false

Has anybody solved the slow wireless connections speeds of the new Imacs

I have just purchased the new imac...and was made aware of the disastrous connections speeds using wireless.. Does anybody know if apple have come up with a solution...or are they just not dealing with the problem?

I am a brand new Mac user with a new 24 inch iMac purchase. Macs are supposed to be hassle free right? Right. No question I was about ready to throw it out the window because the wireless connection to the expensive AP base station was, oh, 100x slower than my Dell laptop side by side about 1 foot away. Nothing changed even if I connected directly to the AP using an ethernet cable. My connection consists of an Actiontec DSL gateway connected directly to my AP extreme that allows wireless to my PC laptop as well as my new iMac. Hours and hours go by until I find this help link on Mac Orchard Forums:
+" Re: My New Intel Based iMac is SLOW+
+« Reply #7 on: May 18th, 2007, 4:57am » Quote Quote Modify Modify+
+WOW!! everyone else with this problem read this! i was having these same huge speed problems using the internet with my new 24" dual core intel imac with 2 gigs of ram and found a posting on another site's thread that fixed it completely.+
+"Try setting your DNS servers to OpenDNS (208.67.222.222 and 208.67.220.220) and see if that helps at all. Maybe the ISP's changes increased the load on their DNS servers."+
+my guess is that somehow these DNS servers work the way tiger likes them to while others dont, i have no clue other than to say it works!!+
+heres a site i found that helped me understand how to change the settings:+
+http://portforward.com/networking/static-Mac10.4.htm "+
With the new Leopard installed I went to the "portforward" link first and followed the instructions exactly to set a static IP address, then I reset my DNS servers with the exact numbers you see above - IT WORKED IMMEDIATELY!!!!! I didn't have to call my ISP or anything, it just worked exactly as it should with both Safari and Firefox. Now this Mac is flying and I will not be tossing it back to Jobs.
Good Luck!

I moved to new house where I have wifi base station I made extension via TP-link power line adapter and connect my Airport utility 6.3.2, but I don't now how to set up as a second network with one IP address?Could you help me please?

I moved to new house where I have wifi base station I made extension via TP-link power line adapter and connect my Airport utility 6.3.2, but I don't now how to set up as a second network with one IP address?Could you help me please?

Urvergessen wrote:
+You may have already done this, but do you have the first AirPort Express configured to "Allow this network to be extended"?+
Could not find that setting anywhere.
It's in AirPort Utility, AirPort panel, Wireless tab.
When I'm within the range of the base station I connect normally, but further away the connection drops despite the fact that the other Airport is very close and light is green. Interestingly, my PB Pro has signal almost everywhere in the house, but my iPhone and Mac Mini don't. Most likely just a hardware difference?
In AirPort Utility with the second Express, in the AirPort panel, Wireless tab, have you checked "Allow wireless clients"?
The second AP does show an IP address: 10.0.1.3.
With a "Configure IPv4" setting of "Using DHCP", that suggests that the second Express really is connecting to the first Express. In that case I have no other explanation of your your problem.

BT Connection - New Line, New House

Good Afternoon,
So, I have a new house which is just being finished and therefore have an appointment with a BT engineer to come and connect me up.
I asked the nice call centre lady what/how much the BT engineer will do when he arrives: such as where he would connect to, what he would install and how it would fit in with my phone circuit. She said she didnt know and I would have to speak to the engineer when he arrives,
however I can see whats going to happen. He will arrive and my cabling side of things wont be where he wants it or convenient or easy to connect into. so my question, is how far and what do they do. I have two phone sockets in my house and plenty of cabling between the two, the excess of which is currently coiled up in the attic and could be pulled through (although it may take me a bit of time to thread it down the trusses).
all the houses around us have overhead wiring, so I assume we may have the same with a wire being connected to the porch/corner of the house nearest the pole. however without having an idea of what they do or connect up, im a bit lost.

No, its sort of a self-build with me employing a builder to manage it. my electrician has put in two phone points and left the cable coiled in the roof,
I have phoned BT again and told I have to wait for the engineer to arrive in 3 weeks time and ask them. looking at other posts on this forum fills me with no confidence that the engineer will be able to connect, but as no-one can tell me what I need to have prepared Im pretty sure there will be some problem and I will be told what I should of done or got the electrician to do, and will have further delays.

Problems with the Fios 20/5 connection speed in my area dropping down to less than 3mbs.

I have written out a flyer that I plan to go door to door with. Since I am under contract with Verizon, I am forced to honor my side of the contract. Even if they are allowed to make me pay for a service that I am not completely getting. I am very displeased and as soon as my contract is up, I will change back to My local cable companies all in one that does not require a contract and has no issue such as the one I am having.
Do you have Verizon Fios Internet?
Are you on the 20/5 connection?
If so, you may not be getting the speed you are paying for. I am on a 20/5 connection and when my computer is on for longer than an hour the internet download speed with Verizon Fios starts to slow down until it is below 3mbs. It takes about 24 hours to get down to 3mbs but only about an hour or two to get down to about 6-7mbs when I am paying for 20mbs…
I have 3 computers in my home that have Windows Vista, Windows XP home edition and Windows Media Edition 2005. All of the computers run into this same exact issue, I have tried every setting I could think of with my 24 years of computer technical experience. I finally took one machine with Windows XP and ran a full format on the hard drive and reinstalled a fresh Windows Xp Operating system onto the hard drive so it is a bare bones OS. This way there is no other software on the machine that could possibly be causing the problem and found that when I connected online through Verizon Fios the machine still ran into the same exact issue. This proves to me that the issue is not on any of my machines.
Now all of this time my buddy that lives 1.2 miles away from my house has been having the same issue with three computers at his home also. He has Windows Vista on two machines and Windows XP Pro on one.
When I concluded that it was a Verizon Fios issue, after a few months of trying to get by, researching, diagnosing and losing much information in order to verify it was on Verizon’s side, I contacted technical support at Verizon’s online website. The agent and I went through the regular procedure that anyone would have to go through and I patiently explained what I had done to try to diagnose the issue. The agent came to the conclusion that he could not figure out the problem so he guessed that the Verizon router/modem may be the issue and told me he would send me a new one by mail.
I received the new Verizon router/modem, installed it and had to call to have it activated. Afterward it still had the same exact issue as the prior router/modem. So now we know it’s not my computers, it’s not the router/modem. My Verizon router/modem is connected right at the Optical Network Terminal (ONT), which is the box that connects the fiber-optics to your home, usually just inside or outside your garage wall. Mine is just outside…
From here my buddy, who has been having this problem also the entire time, called the local office of Verizon Fios and an installer was setup to come over to his home and trouble shoot the issue. My buddy called me and told me when the installer was headed to his home and I met him at his home to see what the installer found and in hope that my issue would be fixed at the same time. The installer went through the system at his house and was frustrated about not finding the reason for the issue and ready to leave without fixing anything. I simply asked that he stay long enough to see the issue present itself within an hour-hour and a half.
His laptop itself already showed the speed drop from 20mbs to between 16-17mbs, it was on its way down. He basically told us something that online tech support already stated to me, it is extremely difficult to prove it is on Verizon’s side. In other words it is extremely difficult to prove it, in a way that will convince Verizon to check its own servers, routers and software updates to their own systems. The installer, good guy, couldn’t/wouldn’t stay but we did convince him not to simply drop the issue. He called shop and they sent another installer out to take over the issue.
The new installer, great guy, got up to speed on what was already done at my buddies home. The first installer, checked and replaced the Verizon router/modem, checked the wiring and splitters. Basically went through the entire system up to the Optical Network Terminal (ONT), the box that connects the fiber-optics to your home. He pulled and replaced the Optical Network Terminal (ONT), thinking that perhaps the unit was compromised. While he was doing this job a tech was called and asked to stop by for assistance with the issue. The tech checked the computers inside and tried to do some settings that the main office informed him to try. I explained to the tech that the same issue was happening at my house, that I went through every setting I could think of and find online to help alleviate the issue. After some shop talk about what I had tried, including the full format and reinstall of the operating system on one of my machines, he just as I came to the conclusion that it couldn’t be with the computers and since everything that had to do with the Verizon Fios system from the street to the end-user computer had been checked, verified and/or replaced, the issue had to be coming from Verizon’s main office.
The installer had already checked the main at the road that has the 3x2 green service cover on it by the side walk. Everything was in good working order. The tech called the main office to see if my buddy and I were on the same hub, basically a big splitter that continues the service from the main office to the homes, we were not. So that was ruled out…
My understanding of the system ends there. The only other components I know of are the Main branch’s routers, servers and software.
Verizon had a new connection speed added to their system, 25/15 about the same time our issue began. So I am guessing that when they updated the system to include this new connection speed they corrupted the software for the 20/5 connection.
We have been waiting to hear from the tech that was at my buddy’s house, to see if the issue will be dealt with. My buddy has called him a couple of times and he has mentioned that he is trying to get it addressed and to call back if we hadn’t heard from him. He remembered who he and I were and what the issue was, so I believe he is taking it seriously. How far he can move the issue is beyond me…
I want to add that my buddy and I have been customers with the all in one package from Verizon Fios since their services have moved into our area, about a year and a half… It has only been since about June that this issue has presented itself, before then we were on 7th heaven with the speeds. We couldn’t have been more than happy with the services.
This issue has caused that to all go afoul, not only do the speeds get down to less than 3mbs but the speed is not smooth at all. Rather the 3mbs speed is stop and go, freezing in between at times, very choppy. Barely usable at times, unless you restart the computers and start over.
We are hoping that anyone with Verizon Fios Internet Services will keep an eye on their speeds by going to http://speedtest.net and doing tests to verify they are getting the speeds they are paying Verizon for.
This is what it will take for Verizon to take this issue seriously is to gather everyone on the system that may be having the same issue. I believe it is everyone that is within the 1.2 miles from my house to my buddy’s and will distribute flyers to each and every house in between.
If you find that your speed is not as fast as it should be please contact me and I will add you to the list, this way we can see exactly how far this problem covers and perhaps it will also help to show a pattern and understanding as to why the issue is present in the first place.
My contact information,
I have left this out here, you can contact me on these forums...

Actually what this came down to was an issue between Windows Vista and an Ethernet Card on one of the machines in each of our local networks.
Even though our two machines are 6 years apart, we both have the same ethernet adapter on our main desktops. A RealTek RTL8139/810x Family Fast Ethernet Nic. It seems that the adapter does not work at the 20mbs download speeds with Vista. For some reason the adapter does not shut down when the computer does? I don't understand why but it doesn't, it keeps the connection alive. I removed the ethernet cable and pulled the power cable and had my two other computers still connected to the network and found that the issue was resolved. The way I found out was that I used the connections on my main computer to hook up one I had laying around and through further testing found the problem no longer existed...
Then I realized that my buddy and I installed Windows Vista at about the same time, a couple of months ago. Funny how you can forget an important detail like that. Then I remembered that he had the same identical ethernet adapter as I did, I had noticed that while trouble shooting his computer at his home but didn't think it was important at the time. Until the issue was narrowed down to the adapter, then it all seemed to all fall into line.
Quite humbling... In the end, anyone who has Windows Vista and this NIC probably will have problems with the 20mbs download speed of the computers on their own networks. I tried the latest Vista driver from RealTek and also tried to roll back the driver, with no success....
Back at the beginning when we first had fios installed in our homes there wasn't an issue when we had the 10/2 speeds and had Vista. Then we decided to change from Vista to XP because we both were having issues as to what programs you could use and which you could not, shortly after having fios installed. Then when verizon upgraded us to 20/5 we were amazed at the speed and still had no issue because we had XP on our main computers with the RealTek adapters...
We reinstalled Vista because it seemed like we were having more issues with XP by getting hit with Antivirus2008 and its variants and thought it time for a change back...
It didn't really hit us that Vista could be the culprit because we both have a laptop in our networks that have had Vista on them from the get go when there were no issues... We also didn't notice just how bad it was right away and over time kind of left the Vista install out of the equation.
Just strange that one computer can effect all the other computers on the network, even when it is shut down...
I allowed the other two computers to run 24hours and the issue did not present itself, when I added the main computer with the RealTek adapter back to the mix it reappeared. The Realtek adapter is the only real common denominator between his machine and mine.
So now we have three choices,
We can go back to Windows XP.
We can buy a new NIC or a wireless card to replace the RealTek...
Hopefully this post will help anyone else who runs into this problem, it has been very frustrating to say the least...
Thanks to everyone for their help and I apologize for complaining about verizon when it was not a verizon issue. I came to the conclusion that the only part verizon really played was upgrading us to a 20/5 tier which I am thankful for...
Would be nice if this card was on a list that Verizon support could use to troubleshoot , diagnose or eliminate for future support issues.
Message Edited by keiser0619 on 08-06-2009 03:58 PM

Very slow connection speed, after phone line probl...

My catalogue of problems starts about a month ago. The phone line developed heavy interference and my Broadband connection kept dropping. This was diagnosed as being a fault with my HH 1.5. BT duly sent me a replacement HH3 which arrived about 3 days later. I installed the new hub, changed all the wiring and the filters for the new kit that came with the hub only to discover that the interference on the phone line was now even worse. It was so bad that at times you could not even hear what was being said on the other end of the phone, so an engineer visit was arranged.
A week later a BT engineer came and checked the line, sure enough there was a second problem and all the wiring from my house to the nearest telephone pole had to be replaced.
These problems had had a catastrophic effect on my connection speed and profile (I was getting about 500 kbps both up and down stream), so I dutifully reset the hub after the engineer had finished and waited for the line to stabilise.
14 days later and the upload speed had doubled, but the download speed is still unchanged at 570 kbps, about half the current upload speed. The line was a bit temperamental for the first few days but I have been able to maintain a solid connection for the last 4 days, current stats are as follows:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
4 days, 04:42:16
Downstream:
574.3 Kbps
Upstream:
1.184 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
29.9 dB / 5.6 dB
Line attenuation (Down/Up):
19.6 dB / 12.8 dB
Output power (Down/Up):
18.3 dBm / 12.4 dBm
FEC Events (Down/Up):
279 / 615
CRC Events (Down/Up):
0 / 94
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 156
Error Seconds (Local/Remote):
0 / 42
There is only one active socket in the house, and the hub has been running from the test socket for the last week.
Solved!
Go to Solution.

The Hub is connected to the test socket. Disconnecting the ADSL feed to the hub has had no real effect (The upload speed increased marginaly but still no change to the download speed). Reran speedtest too, the new stats are:
FAQ
1. Best Effort Test: -provides background information.
Download Speed
0.44 Mbps
0 Mbps
0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.44 Mbps
For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
IP Profile for your line is - 0.51 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.94 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.94Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:02:29
Downstream:
574.3 Kbps
Upstream:
1.2 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
29.9 dB / 5.9 dB
Line attenuation (Down/Up):
19.5 dB / 12.7 dB
Output power (Down/Up):
18.3 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
0 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
6 / 63

AirPort Extreme 802.11n - disappointing connection speeds in Windows

I have just set up a brand new AirPort Extreme and, with my MacBook Pro running OS X10.6.5 I am getting excellent reception and a full 300 Mbits/s connection speed throughout the house. When I boot the MBP into Windows 7, though the reception is still very good, I only get 130 Mbits/s maximum speed. Is there any good reason why performance is so much poorer in 7 than in OS X using the same hardware? All drivers are up to date as far as I can tell.

It seems my initial 300 Mbits/s connection speed was just a short lived phenomenon and now my connection seems to have settled at 130 Mbits/s for both OS X and 7. I also logged my iMac on to the wireless network (though it is usually hard wired) and that initially declared a speed 270 Mbits/s, then briefly 300, but quickly reduced to 130 Mbits/s despite being right next to the AirPort unit. Is there anything I can do to try to restore the higher speeds?

Moving to new House

I am moving into a new house. I have been a ATT customer for over 7 years now and have all the equipment needed at my new house. Why do I have to wait two weeks to activate the account? Everything is plugged in and ready to roll it's just active on the ATT side and they won't activate until a rep comes out to the house.

They need to check the condition of the wiring, run a direct cable from the outside terminal to the location of the AT&T router, wire your connection at the VRAD to your house, check the speed at the house, then connect everything and test for proper operation.

Atrotious connection speed, disconnections, crackl...

ok i will keep it short. We have had BT for around one month in which time they installed a new external cable and new internal box into the house. It has worked fine, we have had fairly good speeds, until a couple of days ago.
First the router kept disconnecting (glowing orange light every 20 or so minutes)
then the speed just dropped out of the sky. Looking at speedtest.net we get a download speed of just 10 kbs.
the phone is also crackling so bad we cant even hear people on the line.
the bt speedtest yields these results:
Download speedachieved during the test was - 47 Kbps
For your connection, the acceptable range of speedsis 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :2191 Kbps(DOWN-STREAM), 967 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 8.51:19.15:72.34 (SBE:NBEBE)
they are sending an engineer around next week but according to the unhelpful guy on the phone there isn't a problem and the line is fine. I envisage a horrible, long saga of typical BT incompetence so i am asking if anyone can think of what could be causing it. We are on the unlimited plan, i have tried changing cables, plugging directly into the other connection, resetting the router, connecting through ethernet.
It has literally gone from being a fairly good connection ~(speeds above 2mbs) to a broken mess.

if its a voice line fault (the noise on it) ring the phone help desk and get them to fix it just dotn mention the bb or ther'll pass you to the wrong department and nothing will get done.
once the line problem is fixed it will either take a week to get back to normal operation or will need intervention to help it, after 3 days if there were no improvemetns it would be time to ask for the intervention.
and to confirm if its the line you will be asked to perform a bunch of test's, a corded phone plugged into the master socket (or main socket for the adsl/phone main plate) with nothing else connected and perform the quiet line test dial 17070 option 2
try it with a second known good corded phone or if possible take your phone ot a neighbours and do the test just to prove your phone is good (do the test with theres then yours and iof the results are the same your phone is ok unless ther having problems)
then escalate the problem to an engineer visit, if the problem disapears on the known good phone test its soemthing in your house causing it (either a device or a wiring problem) so you would pay for hte call out in this case, which is why i say check it twice just to be sure of the facts and save yourselff the expense, if you use a cordless phone thats over 12 months old theres every chance it could of gone faulty (the noise on the ,line) and be the siole couase of hte problem, a good replacement can cost from £20 wheras the engineer cost is over £120 but its your money and your call.

Re: Progressively Slower Connection Speed

Can someone help please - apologies if not the right tread.
Between 3pm and 4pm on 18 July when I was out of the house NetworX showed 243MB use.
This morning similar unexplained usage of 239MB.
Does this extract from my event log give any clues?
(I have deleted IP addresses)
15:38:48,18 July. OpenWiFi tunnel down
15:38:48,18 July. ISAKMP-SA deleted -
15:38:47,18 July. Now, begin to send delete SA2 message to:
15:33:47,18 July. DPD R-U-There-Ack received
15:33:47,18 July. DPD R-U-There sent (0)
15:28:47,18 July. DPD R-U-There-Ack received
15:28:47,18 July. DPD R-U-There sent (0)
15:23:14,18 July. DHCP Lease issued for IP to host Peter-PC (MAC ), duration: 1 day
15:23:14,18 July. Receive a DHCP request:,
15:23:06,18 July. Possible PS or DA.
15:10:16,18 July. delete payload for protocol ESP
15:05:18,18 July. IPsec-SA established: ESP/Tunnel spi=
15:05:18,18 July. OpenWiFi tunnel up initiate new phase 2 negotiation:
15:05:17,18 July. ISAKMP-SA established
15:05:17,18 July. initiate new phase 1 negotiation:
15:00:16,18 July. OpenWiFi tunnel down
15:00:16,18 July. ISAKMP-SA deleted
15:00:15,18 July. ISAKMP-SA expired
15:00:15,18 July. delete payload for

Hi,
I've left the router up for several days now with no decrease in connection speed:
5. ADSL uptime:
7 days, 00:01:00
6. Bandwidth:
448 / 1984
I've tried the quiet-line test with a corded phone and get a constant buzz.
The next thing I've tried is to disconnect the ADSL filter faceplate from the line-box and have plugged a different ADSL filter directly into the line-box. The quiet-line test still yields a buzz, albeit slightly quieter.
Now that I've reset the router (turned it off whilst swapping cables around), I now have the following (with a different ADSL filter):
00:00:08, 23 Jul.
( 65.750000) DSL noise margin: 10.00 dB upstream, 9.00 dB downstream
00:00:08, 23 Jul.
( 65.680000) DSL line rate: 448 Kbps upstream, 1952 Kbps downstream
5. ADSL uptime:
0 days, 00:02:53
6. Bandwidth:
448 / 1952

I have move in to this New House last Month ( My I...

Hi all on BT Forums
I have move in to this New House last Month my Internet Download Speed has been all Good so for now on Friday 06/09/13 come my Download Speed has Slow Down a bit but am Thinking BT have now Capped my Download Speed to 4mb when i can get 8mb on this broadband Line this what BT Openreach Engineer tell me when he was Testing my Phone Line the Download Speed i can get at is New House when he was Puting in the New Phone Line in my House.
================================
This what i get when i put my Phone Line Number in the BT WebSite at
http://www.productsandservices.bt.com/products/broadband/packages
To see what my Donwload Speed was not like this to me it was 7mb last Week why has it been Capped to 4mb what i like to know i am not Happy i am going to Phone BT this Monday than see what can be done to fix it.
You can choose BT Broadband now offering:
4Mb *
Estimate download speed
2.5Mb-7Mb
Download speed range
========================
I am Useing BT Home Hub 4
What has Happened to the BT ADSL Status line the one in BT Home Hub 3 i use be for geting the BT Home Hub 4.
This New BT Home Hub 4 Need a new Firmware to get the ADSL full Status line back like the BT home Hub3 had.
how am to see my SNR Speed now thanks a lot BT i can't tell what my Line SNR Speed is in the BT Home Hub 4.
This all i get to see now.
This is the Speed i should be geting in the Bt Home Hub 4.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
16 days, 05:55:28
Downstream:
7.719 Mbps
Upstream:
448 Kbps
========================
This is The Speed i should be geting when i have Test on BT Speed Test
BT Speed Test Done
http://speedtest.btwholesale.com/
FAQ
1. Best Effort Test: -provides background information.
Download Speed
6.29 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 6.29 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :7.9 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 6.5 Mbps

the stats now shown on the hub 4 are limited following customers asking for simpler stats complaint have been made but there are no plans for them to be supplied as you had a hub 3 you can still use that if you wish
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Connection speed new house

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