Connection timed out, but diagnostics show I can connect OK. ***?

Problem: iTunes has recently crapped itself. I have no new software of changes to make. I am running the stock XP Firewall, and iTunes was checked fine. I unchecked and rechecked to no avail. I ran diagnostics and all seems well. I am using Symantec Endpoint Protection, but have been running that for years. I even made a new HOSTS file, but I still have no luck getting to the store. I actually want to conduct commerce here, but cannot. This seems to be a huge issue of late and I need your help.
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-07-08 13:19:45.

I don't have an answer, but I thought I'd back you up by saying that I've had exactly the same problem. I received the same diagnostic messages.
I have tried completely disabling Norton Firewall (where I had already allowed complete access for iTunes and anything that looked remotely related) and turned of the Windows Firewall without any luck. I could launch a basic browser and navigate to the iTunes website manually, but from within the iTunes app, I continue to receive the "unable to connect... connection timed out" message.
I also uninstalled and re-installed iTunes. This appears to have made the problem only worse in that now when I run the diagnostic, it returns the following:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
This is incredibly frustrating. I have done many searches for the problem and found several bits of advice: clearing the DNS cache, clearing history and cookies in IE, etc. I've tried all of these to no avail. I would like to now deauthorize the system iTunes is currently on and set it up on another system, but without a valid connection to iTunes I can't even successfully deauthorize the computer.
I've seen several other forum posts over the past couple of years regarding this problem. Seems like Apple could have, by now, consolidated the responses and provided a straightforward troubleshooting document.

Similar Messages

Maybe you are looking for

  • Why won't my Safari 5.1.7 launch in Windows XP SP3?

    I have spent most of the day today scouring these pages for a solution.  I have followed myriad instructions written by B Noir and others. To no avail.  Whenever I click the Safari icon, the hourglass appears for a few seconds, but the browser won't

  • How to catch following error ---- JBO-25013: -----plz reply

    can any one plz tell me how to catch and display this error..... as an arror message box? please reply as early as possible.... thanx detail error page--- oracle.jbo.TooManyObjectsException: JBO-25013: Too many objects match the primary key oracle.jb

  • A V Cable

    I have just bought the Apple Component A V Cable for my Ipod Touch, using this cable to connect the Touch to my T V, I can display my photo library, video and You Tube, but will not let me display the internet, or my album covers on the TV screen. Wh

  • Ipad is stuck saying restoring in albums.

    ipad is stuck saying restoring in albums. pictures are showing up in photos but not in albums tab. I unchecked icloud both on the ipad and through computer. I even deleted icloud account off of ipad and still restoring will not go away. I tryed resyn

  • Selection from different tables

    Hello Everyone, I have a situation where I have 15 fields in the selection screen. The selection is dependent on three or more tables. First I have selected from two tables but if the user enters values in the selection screen then how to make the se