Connection to btinternet account through Mail

I have a btinternet account which I have been able to access through 'Mail' whilst traveliing in the US and UAE. on 13th June Mail stopped being able to connect to me btinterent account. I have tried to reload the account using the procedures described by both Apple and BT but it still doesn't work when I am in the UAE. It does work when I am in the UK!
Secondly, whilst I can access my mail through webmail, all mail before 13 June appears to have been deleted. Can anyone help?

Presumably you have a paid-for Yahoo account which permits POP* access (the free account doesn't). If you have this set up in Mail, go to Mail Preferences>Accounts>the Yahoo account: click 'Advanced' and tick 'Remove copy from server after retrieving a message' (though actually this is the default so it ought already to be ticked): set the pop-up menu below this to 'Right away'.
*i.e. through Mail

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Presumably you have a paid-for Yahoo account which permits POP* access (the free account doesn't). If you have this set up in Mail, go to Mail Preferences>Accounts>the Yahoo account: click 'Advanced' and tick 'Remove copy from server after retrieving a message' (though actually this is the default so it ought already to be ticked): set the pop-up menu below this to 'Right away'.
*i.e. through Mail

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Klaus1 wrote:
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Do you have access to an email account and SMTP server that is provided by your internet service provider used for connecting to the internet and if so, have you used your ISP's email account in the past with an email client on a Windows PC or via webmail access for the account?
Most if not all ISPs now block the use of SMTP servers that are outside of their network or not provided by the ISP on Port 25 which is the default or standard port used for all SMTP servers. Some ISPs allow the use of an authenticated SMTP server only that is outside of their network on Port 25 but some block its use regardless. These restrictions are part of an overall effort to prevent spam emanating from the ISP's domain.
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Connection to btinternet account through Mail

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