Connection to computer officejet 6500

hello
i have the 6500 wireless, i cinnected cia usb, but there no connection, and i can not continue the installation program

Male sure you are following the instructions exactly. Do not plug in the USB cable until told to do so with the setup program.
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I worked for HP but now I'm retired!

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Wireless connection to HP Officejet 6500 e 709n

I cannot connect to my Officejet 6500 E709n printer on my laptop with Win 7 Pro 64bit. I have a model MFP 400 installed in my office and it works fine. Could there be a conflict?

Hi,
Based on its specs, it has:
Connectivity, standard
1 USB (2.0); 1 Ethernet; 1 Wireless 802.11g/b; 2 memory card slots; 1 RJ-11 fax
How do you connect it to your laptop ? Depending on you existing hardware, you can connect many printers on your network(s) to your laptop.
Regards.
BH
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Error message cannot connect to computer officejet 6700

I have an HP computer running Windows 7 and a HP Officjet 6700 printer. They were working fine until yesterday when I tried to use eprint to make some business cards. Now when I try to print anything from my computer I get an error message saying that my printer cannot communicate with my computer. There is an icon in the bottom right tray that says "Scan to computer is unavailable". I've spent hours running tests and following all your instructions and it still will not connect. Help

Hi rod warters,
For error message "Cannot connect to Internet", you might need to refer the KB doc link as given below:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Please check and let me know
Regards,
Anubha

System cannot find file specified during install officejet 6500

I started my HP solution center software today to do some scanning over my wireless connection. I received a message box indicating I needed to reinstall the original software that came with my OfficeJet 6500 wireless 709n printer. when I started the software it recieved the message 'system cannot find file specified'. No information was given on what file it was looking for. I then downloaded the software from the HP site (OJ_AIO_6500_E709_Full_Win_WW_140_408.exe) and encountered the same result. I hookup up my printer via USB and it appeared to go looking for driver updates. After that the HP solution center software would run but would only connect to my printer if the USB was connected. Still cannot run the printer software set.
I recently upgraded my windows 8 64-bit to window 8.1. It worked before that. This is not the only software that was broken by the process. Any help on how I can re-establish my wireless connection to my Officejet 6500 would be appreciated.
I also tried the Microsoft 'Fixit' solutions but they are not available for windows 8.1 :-)...

Hello All,
Try using the scrubber built into the CD or download.
From original CD installation:
1. Insert CD into drive, and then cancel the installer.
2. Open "Computer", and then right click on the CD drive and choose open.
3. Open folder Util
4. Open folder CCC
5. Run the L3uninstall.exe (near the bottom of the list).
6. When the uninstall has completed restart the computer
7. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
8. Restart the computer.
9. Download and run the HP Printer Install Wizard.
10. When it comes to the screen asking to accept the terms, don't yet. There will be a few options near the top of the Window. I need you to choose "Connection settings" or "Internet connection usage settings" (It will be something similar to what I just stated). It will give you the options to turn off automatic updates, I will need you to change all of these options to "Off" / "No".
11. Once they're set to "Off" / "No", continue with the installation like you did before.
If software was downloaded and extracted to your system:
1. Type %temp% in the run field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Util
4. Open folder CCC
5. Run the L3uninstall.exe (near the bottom of the list).
6. When the uninstall has completed restart the computer
7. Download and install the latest version of Adobe flash player
http://www.adobe.com/support/flashplayer/downloads.html
8. Restart the computer.
9. Download and run the HP Printer Install Wizard.
10. When it comes to the screen asking to accept the terms, don't yet. There will be a few options near the top of the Window. I need you to choose "Connection settings" or "Internet connection usage settings" (It will be something similar to what I just stated). It will give you the options to turn off automatic updates, I will need you to change all of these options to "Off" / "No".
11. Once they're set to "Off" / "No", continue with the installation like you did before.
Also, make sure all of the Windows Updates have been completed.
Let me know if this works.
Thank you,
I worked on behalf of HP.

Need IP location of Officejet 6500 E709n

I am trying to connect to HP Officejet 6500 E709n. My Mac indicated that I have installed the print driver but that I am not connected. One screen asks for the location. Where do I find that information. What else do I need to do to connect wirelessly to this printer?

Welcome to Apple Support Communities.
First, do you have a wireless router already set up and functioning?
https://h20563.www2.hp.com/p/_wireless/wireless-basics.html
The IP address for the printer is a numeric identifier used by your wireless network. It will be a number of the form ###.###.###.### (likely 192.168.1.###) that should appear on the Network Configuration page of the printer.
HP recommends using a USB cable connected to your computer before installing the HP drivers for OS X, even if you want to eventually set up the printer wirelessly.
Quoting from the HP support page:
"Sometimes the software has difficulty finding the printer over the network. If this happens, you will have a chance to do an "advanced search" for the printer using the printer's assigned IP address. You can find the IP address by printing either the Wireless Network Test report or a Network Configuration page.
If this is a first time installation and you are using the USB setup of the wireless method, the software will not find the printer on the network and you will be guided though creating a wireless connection for the printer." (Emphasis mine).
https://h20563.www2.hp.com/p/_wireless/printer-setup-help2.html

HT1338 when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 70

when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 709e, connecter wirelessly

I'm using a mac (OS X - snow leopord) and am printing over the network (wirelessly).
HP Photosmart Premium Fax All in One - C410a
I was only able to print one page and then both my printer and my computer would display an error message about the printer's inability to print. Since then I've been able to resolve my specific problem.
I
1. uninstalled HP from my computer (checked to ensure that my printer was no longer visible in my printers and the HP Utility software was nowhere to be found),
2. grabbed the software/driver update from Aug, 2010,
3. installed the Aug, 2010 update, and my problems seem to have been fixed.
This is where I got my 2010 update from (obviously you should get the driver/software applicable to your OS and specific printer):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-85379-1&cc=us&dlc=en&lc=en&...

OfficeJet 6500 709e says it's not connected to computer

When I press the "wrench" button onmy printer, then press something to get help on anything, the LCD dispay shows "Not connected to computer"
Yet, I can print fine using my computer.
I have a wired setup.
How can I get the printer to think it's connected to my computer?

What is the exact wording of the error message?
What are you trying to do?
The USB connection provides not internet connectivity. The iPod can only connect to the internet via wifi

Hp officejet 6500 e709n series wireless network connection issues

My HP officejet 6500 e709n series all-in-one printer was working perfectly fine the last time I used it (admittedly a couple of months ago). Now it seems like the printer thinks it is connected to the wireless network, but the computer thinks it isn't. I have run the wireless network test report off the printer a couple of times. The first time it said it couldn't detect any issues. The second time it said the only possible issue is that "MAC address filtering may be enabled on your wireles router". I have NO IDEA how to turn that off. I also don't know why this would suddenly be an issue since the printer was working fine a couple of months ago and we haven't changed anything since then. I have also run the network configuration page off the printer and it seems to think everything is fine.
When I run the troubleshooter off my computer (hp pavilion running Windows 7) it says "Printer hp officejet 6500 e709n series fax cannot be contacted over the network". I am getting very frustrated. How do I fix this problem?

What router? What operating system? Have you run the Wireless Setup WIzard from the Network menu on the front of the printer? Do that.
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I am employed by HP

Unable to connect Officejet 6500 and Wireless internet simultaneously in Snow Leopard

Hi,
I am using Mac OS Snow Leopard and Officejet 6500. Before upgrading to Snow Leopard, I was able to connect both my printer and my wireless internet simultaneously (Leopard OS). However, after upgrading to Snow Leopard, I'm able to connect only one of them at a time which is really very inconvenient. Whenever I need to print, I need to manually select "hpsetup" from the Airport drop down and wait for it connect. This disconnects my internet. Then I need to select my wireless internet option in the Airport drop down again once I'm done with the printing.
This is defeating the entire purpose of a wireless printer. Guessing that its a problem with HP developing the required driver for Snow Leopard. I've already downloaded the driver meant for Snow Leopard but this is not solving the problem.
Also, would like to know whether its a problem with everyone or specific to me?

OK, great questions. I'll try to address them by number:
2. I do not think this is possible. I think your printer was initially connected to your router and has recently fallen off (thus broadcasting 'hpsetup'). Sorry, I am not saying you are lying, but I do not think it is possible without two radios.
3. a. Yes, you can only talk to one device at a time through your computer's wireless radio.
3. b. You can attach your printer wirelessly in case you need to move it, but....see "c" below.
3. c. I would recommend that you attach your printer via a wired connection (Ethernet cable) to your router if you can. It is by far easier to set up and more reliable in the long run. I can help.
The wired and wireless sides of a router talk to each other. By the time it gets to the router it really does not care if the connection is by wire or wireless, it treats all "clients" the same. That is why I recommend to wire your printer to your router and keep a wireless connection between your computer and router.
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Can "HP Officejet 6500 Wireless" connect in dual mode?

Hello,
I have just purchased "Officejet 6500 Wireless" printer, and have installed with USB to my desktop computer.
My desktop does not have a wireless connection, it is hardwired to my wireless router port.
My other laptops are connected wireless to the same router.
Can I connect my other laptops (wireless) to the printer, while the printer is connected to the desktop via USB?
In other words, can it print from the desktop computer, and at the same time print from a laptop wireless?
Thanks in advance.
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View Solution.

Yes you can, but there is no reason to do so.
Your wireless router (like all of them) treats all its clients equally, whether they are connected by Ethernet wire or wirelessly. Furthermore, all clients can communicate with each other regardless of how they are connected.
I recommend that you connect your printer to your router with a wired connection if you can (its easier and more reliable) and if you cannot because it is not near the router, connect it wirelessly. Then you can disconnect the USB to your desktop and all computers on the network can use it.
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Computers Can't Find OfficeJet 6500 Wireless Connection

For a while, my OfficeJet 6500 709n worked perfectly for a week or two over my wireless network. For reasons I cannot understand, none of my computers can see it anymore. It shows up on the router information page, but even browsing to the printer's IP in my browser times out. (So it's not a driver issue.)
When I connect it to a wired ethernet connection, it works perfectly again, with the ability to access the browser interface. But nothing I do makes it work wirelessly again.
Help?
Steps I've taken:
(1) Restarted all relevant computers, the router, and the printer.
(2) Uninstalled and reinstalled drivers (10.3 from the site)
(3) Put the printer on a static IP address. (192.168.1.100)
(4) Ensured all OS firewalls are off
(5) Printed a network status page from the printer front-panel showing that everything is connected to the network
(6) Located the printer as a connected device on my wireless router configuration page (http://192.168.1.1)
(7) Connected through my browser to other networked devices (my Tivo) to ensure that those work. They do.
My setup:
I have an OfficeJet 6500 709n that I use with two MacBook Pro laptops running OS 10.6.4. The whole system is networked through a Verizon FiOS router (ActionTec) with WPA encryption.
So I'm really, really stumped here. Any help at all would be wonderful.
Thanks, all!

From the front of the printer go to Setup > Network > Reset Network Defaults. From the Network area, now run the Wireless Setup Wizard.
Next, let's set a static IP address for the printer. I need to know what router and security type you use.
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I am employed by HP

I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
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HT1338 I have a Mac Mini running OSX version 10.8.5 and I want to connect an HP OfficeJet K60 printer using a USB connection. How do I do this please? I am not very computer literate so simple instructions would be helpful!

I have a Mac Mini running OSX version 10.8.5 and I want to connect an HP OfficeJet K60 printer using a USB connection. How do I do this please? I am not very computer literate so simple instructions would be helpful!

Hi Johnfromglenver,
There are no Mac drivers for the HP Officejet K60 printer. Therefore it is not compatible with the Mac operating systems. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl. There may be other solutions that could work for you.
I hope this information helps.
Advance 23
I work on behalf of HP

Connecting windows 7 notebook to Officejet 6500 via wirelessl when PC does not have CD drvive

is it possible to connect laptop PC windows 7 to Officejet 6500 E709n if laptop does not have CD drive? LAptop is Lenova ThinkPad x201? Please provide instructions or link to them. Thanks.

Get the latest software for your printer from the "Support & Driver" link at the top of this page.
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I am employed by HP

Mac: Officejet 6500 e710n wireless connectivity troubles

Printer: HP Officejet 6500 e710n-z
Mac OSX Lion 10.7.5
I've successfully been printing wirlessly with my Offiject 6500 e710n for over a year. Connectivity comes and goes but I've always been able to reconnect them by either rebooting the printer or reconnecting them via the IP address of the printer.
However it's no longer working. I've tried uninstalling the printer drivers and reinstalling and now the printer cannot be located wirelessly on the network at all (despite the fact the printer's wireless report says all connections fine). I've tried the following:
- manually add printer using the IPv4 address --> says device not found
- type printer's IP address into my web browser -->says failed to connect as the server is not responding
- connect via usb to printer --> recognises printer, sets up the wireless network, says disconnect and then it disappears again and says device not found
I'm starting to run out of ideas... Any suggestions to help me reconfigure/ re-install my printer so it works again would be greatly appreciated!
This question was solved.
View Solution.

Resolved the issue - disconnected power source to both router and printer for 60 seconds then restarted the devices and it seemed to fix things

Connection to computer officejet 6500

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