Connection to hotmail server failed

Both my iPhone 5 and iPad when retrieving email state the connection to hotmail server failed, even with wifi. Ale to access via safari though. Any ideas?

Hotmail was having mobile server issues yesterday, they might still be having problems.

Similar Messages

  • I set up a hotmail account and I got a message stating "the connection to the server failed" what do I need to do to get my email working.

    I set up a hotmail account and I got a message stating "the connection to the server failed" what do I need to do to get my email working

    Do you have a good wifi connection?
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS3899 unable to receive hotmail from iphone 4s. its keep spinning with error the connection to the server failed. Some time it downloads old mails.

    I am unable to receive email from hotmail. It is spinning with checking for email message. Some time it downloads old emails and then those emails disappears and redownloads.  some times shows connection to the server failed.  From laptop there are no issues with account or email. Any ideas?

    Hi Friend,
    Look at this discussion: https://discussions.apple.com/message/20830562?ac_cid=sa123456#20830562
    You probably will think that discussion has not the same problem as you, but probably has your answer there.
    So please have a look and try those solutions.
    Hope it will be helpful

  • On my hotmail email, a sign comes up saying *cannot get mail* the connection to the server failed

    i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
    cannot get mail the connection to the server failed, what do i do now as i am not receiving any emails and my junk box is missing ?

    Hi kristafromne!
    I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/ts3899
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Cannot Get Mail - The connection to the server failed. iPhone 3GS & Hotmail

    I've got an iPhone 3GS and I'm using Hotmail.
    I'm geting the same error message over and over - "Cannot Get Mail - The connection to the server failed.". Out of the blue it started on my phone, but then the email worked again for a day after, and then quit working again. I've tried deleting and adding it as a new account. I tried to go back to what might have in-part caused the problem, and the only thing I had done over the weekend was to turn iCloud on and start backing up to it, but the e-mail did work after that for a couple days. I've tried a couple different Hotmail accounts to see if it was a corrupt e-mail in one account, but both accounts give me the same "Cannot Get Mail" response. Creating the "TEMP" folder on Hotmail and moving e-mails there did not work.
    Could anyone spell out in layman's (non-IT) terms what I might be able to try?

    Who is the provider? Do you have two-step verification turned on? Did they change something on their end?

  • Ihave an iphone 5.  Everytime i click on my hotmail icon is says...cannot get mail.  The connection to the server failed.  i hit ok and then it downloads my messages.  Also at the bottom the updated date is saying that it is june 4 not june 9th

    I have an iphone 5.  Everytime i click on my hotmail icon is says...cannot get mail.  The connection to the server failed.   I have to hit ok a couple of times and then it downloads my messages.  Also at the bottom the updated date is saying that it is june 4 not june 9th

    i would suggest deleting and readding the mail account in settings > mail contacts calendars

  • TS1843 i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !

    i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !

    I have trouble with sending e-mail and syncing e-mail. Try changing to 1 day sync under settings. It's sluggish but it works for me until they resolve the issue. MS claims all is normal. If you still have a problem you should report it here: https://status.live.com/report/hotmail

  • Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. My other email accounts work on it but all the hotmail one comes up with is "The connection to the server failed". Are other people experiencing the same issues?

    Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. Hotmail comes up with "The connection to the server failed". Are other people experiencing the same issues?  From: gnof51

    If your Hotmail account worked previously and it suddenly stopped and gave you that message, then it is likely a problem at th Hotmail end. Did you check the Hotmail website or contact Hotmail directly to see if they are experiencing problems?

  • Live Mail (Hotmail) Connot Get Mail The connection to the server failed

    So i have a hotmail/live email account(s). the hotmail account is a paid account. I set it up and it works great, then after sometime i get the dreaded Cannot get mail error. I can delete the account and reconfigure it and the sec it checks for mail i get the error message. All my other accounts work: Exchange x 2 and gmail.
    I tried a @live.com account and it doesn't give me an error message, it just doesn't show anything in the inbox.
    I have an IPAD 2, 32 gig verizon 3g. Same issue regardless of wifi or cellular.. Firmware is 4.3.5 (8l1)
    Any help as this is very frustrating.

    I to have encountered the same problem.. When i add other adresses via the Windows Live tool in the menu 'E-mail' everything works.
    Though with my standard e-mail nothings seems to work.. Always get 'Connection to the server failed'!
    This worked like a charm on my iphone 3G and Ipad 2 since May.. And now it's down
    I've tried re-adding my account, unlocking via Google, timezone... Can anyone help? This is really frustrating

  • Hotmail iphone connection to the server failed

    Still no definitive answer for all circomstances on this issue : "hotmail iphone connection to the server failed"
    Situation:
    iPhone 5 iOS 6 updated
    Mail setup for Hotmail using MS Exchange preset to see Hotmail folders
    Setting worked ok for a week
    Set to gather all mail, not just last 3 days, weeks, months.
    Yesterday the problem started, Mail won't connect.
    It's not a firewall problem, I tried on 3G and LTE connection with WFI off.
    I also tried a Yahoo preset and it work. Also Safari works fine.
    I deleted the account, shutdown iPhone, restarted, created new account
    Trial 1:
    Click Settings
    Click Mail, Contacts, Calendars
    Click Add account
    Click HOTMAIL preset
    Click Add Mail Account
    Here you enter your hotmail address + password and click NEXT
    Switch off the phone and switch it back on
    Try to access your mail as usual from the MAIL icon on your desktop, got the message "connection to the server failed"
    Trial 2:
    Click Settings
    Click Mail, Contacts, Calendars
    Click Add account
    Click MS EXCHANGE preset
    Click Add Mail Account
    Here you enter your hotmail address + password and click NEXT
    Switch off the phone and switch it back on
    Try to access your mail as usual from the MAIL icon on your desktop, got the message "connection to the server failed"
    Trial 3:
    Click Settings
    Click Mail, Contacts, Calendars
    Click Add account
    Click OTHER
    Click Add Mail Account
    Here you enter your hotmail address + password and click NEXT
    Switch off the phone and switch it back on
    Try to access your mail as usual from the MAIL icon on your desktop
         Used m.hotmail.com on server field. It offered the extensive setup like on Mail for mac with SMTP, SSL, etc.. which only knew to use m.hotmail.com on server, but instead the menu offer the typical incoming and outgoing server name. Still failed.
         The setting were set to these setting by default and it worked: http://windows.microsoft.com/en-CA/hotmail/send-receive-email-from-mail-client
    But I don't want to set it to a POP account, I want a IMAP type setting.
    So bottom line, the preset MS Exchange and Hotmail on iOS 6 won't work anymore. Why not when they worked for a while until yesterday ?
    Nothing changes on iPhone setting.
    Thanks for your input.

    Has anyone called Apple support on this issue or is this strictly a Hotmail issue?
    Also, just to make sure I'm understanding that my problem is "normal" for what others are encountering:
    I set up my hotmail account and it wont work, I try to do it thru "Other Email" and it doesnt push the emails to my phone, I can get the emails (at times) but I have to fetch them. Otherwise I cannot send or recieve any emails by setting it up thru the Hotmail or Microsoft Exchange accounts.
    Is this what everyone seems to be encountering?
    New to the "forums" but this problem is really becoming a nuisance!!!

  • TS3899 I have deleted and added my hotmail account on the ios device yet it keeps giving me the "Cannot Get Mail" "The connection to the server failed"

    I have deleted and added my hotmail account on the ios device yet it keeps giving me the "Cannot Get Mail" "The connection to the server failed"

    Hotmail has been having problems with mobile devices for several days now. It's not a problem with your phone.

  • Mail displaying the message "cannot get mail the connection to the server failed" Help!!!

    Hi
    Overnight both my hotmail accounts on my Iphone 4s, through Mail, have stopped working and I cannot access my email. Every time I try I get the message "Cannot get Mail. Connection to the Server Failed"
    I have rebooted my phone, deleted and readded the accoutns and even reset my network settings to factory seeting but nothing works. A few hours ago it randomly started working again but has since stopped.
    Please Help!!!

    Contact Microsoft to see if Hotmail is having any issues.
    The issue described is not an iPhone or iOS issue.

  • I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls?

    I saw a message "cannot get mail. The connection to the server failed". Anybody can help pls? I did try to delete the account and add back. Also tried to reset/ reboot the iPad but still effortless.

    Hi all, I finally solved the issue. Here I wish to share with you all. First, I delete my hotmail account from mail account. Secondly I reboot my ipad2 with holding sleep and home button at once untill the apple logo is appeared. Then I add back the hotmail account. Done. Hope it helps. Thank you.

  • HT4623 I have an IPhone4 S which when using Outlook suddenly displays the following warning: CANNOT GET MAIL.THE CONNECTION TO THE SERVER FAILED

    Hello,
    I bought a used Apple IPHONE 4S about 6 weeks ago. For all this past period, it was working beautifully. This morning, I started having poblems with connecting JUST on OUTLOOK or Hotmail and on Microsoft Exchange. All other programs, such as Gmail, Yahoo as well as other apps, such as Facebook, Whatsapp, Facetime, are ALL working properly.
    the One problem I am having is when I try to log onto my Outlook ( ex Hotmail) account, I get a window with the following warning:
    "CANNOT GET MAIL. THE CONNECTION TO THE SERVER FAILED"
    I have done everything to solve it from taking out the card to switching it off to resetting the network to deleting my account to re-starting ..NOTHING worked.
    PLEASE can you advise me what to do? The Network server was working great. So what happened and how can i fix it?
    Thank you
    Nina ...

    The issue isn't with Apple/iphone or your network.
    The issue is with Hotmail, there have been a ton of threads on this already with other user having issues.
    You'll have to wait until hotmail resolves the issue.
    link http://status.live.com/

  • TS3899 for several months now i cannot receive my email.  it says cannot get mail the connection to the server failed.

    the note says the connection to the server failed.  i can get everything else off the internet but not my mail.  i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me.  how can i check out the icloud issue?  I have never used icloud before.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

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