Connection to iTunes incredibly slow on a very fast internet connection

My connection to iTunes is incredibly slow. I have tested my internet speed and it is 75Mbps/s. I am currently in Singapore but have a U.S. iTunes account. It takes about 3-4 hours before a standard def TV show is ready to watch on either my iMac, my Macbook pro, or my Apple TV. This never used to be a problem until a couple of months ago, and it is incredibly frustrating. I have both my iMac and my AppleTV connected via ethernet but the situation is even worse over wireless. Does anyone have any ideas? This is killing me!!!

Hello and welcome...
This may not seem relevant to iTunes but make sure there's enough free space on your Mac's startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 15% free disk space.
Carolyn

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    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
    00:03:53,10 Jun. PPP IPCP Receive Configuration NAK
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP IPCP Receive Configuration Reject
    00:03:53,10 Jun. PPP IPCP Send Configuration ACK
    00:03:53,10 Jun. PPP IPCP Receive Configuration Request
    00:03:53,10 Jun. PPP IPCP Send Configuration Request
    00:03:53,10 Jun. PPP CHAP receive success: authentication ok
    00:03:53,10 Jun. PPP CHAP Receive Challenge
    00:03:53,10 Jun. PPP LCP Receive Configuration ACK
    00:03:53,10 Jun. PPP LCP Send Configuration Request
    00:03:53,10 Jun. PPP LCP Receive Configuration Reject
    00:03:53,10 Jun. PPP LCP Receive Configuration NAK
    00:03:53,10 Jun. PPP LCP Send Configuration Request
    00:03:52,10 Jun. PPP LCP Send Configuration ACK
    00:03:52,10 Jun. PPP LCP Receive Configuration Request
    00:03:50,10 Jun. PPP LCP Send Configuration ACK
    00:03:50,10 Jun. PPP LCP Receive Configuration Request
    00:03:50,10 Jun. PPP LCP Send Configuration Request
    00:03:47,10 Jun. PPP LCP Receive Termination ACK
    00:03:47,10 Jun. PPP LCP Send Configuration Request
    00:03:44,10 Jun. QoS Rate cap set to 0.4Mbs
    00:03:44,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    00:03:43,10 Jun. DSL Link Up: Down Rate=3584Kbps, Up Rate=448Kbps; SNR Margin Down=15.1dB, Up=21.0dB;
    00:03:34,10 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    00:03:32,10 Jun. PPP LCP Send Termination Request
    00:03:31,10 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    00:03:31,10 Jun. DSL Link Down:the duration is 38211 seconds [1 : LosDetector]
    13:27:14,09 Jun. WAN Auto-sensing detected port DSL
    13:27:14,09 Jun. WAN Auto-sensing last connection port: DSL
    13:27:12,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    13:27:12,09 Jun. PPP IPCP Receive Configuration ACK
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP IPCP Receive Configuration Reject
    13:27:12,09 Jun. PPP IPCP Receive Configuration NAK
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP IPCP Receive Configuration Reject
    13:27:12,09 Jun. PPP IPCP Send Configuration ACK
    13:27:12,09 Jun. PPP IPCP Receive Configuration Request
    13:27:12,09 Jun. PPP IPCP Send Configuration Request
    13:27:12,09 Jun. PPP CHAP receive success: authentication ok
    13:27:12,09 Jun. PPP CHAP Receive Challenge
    13:27:12,09 Jun. PPP LCP Receive Configuration ACK
    13:27:12,09 Jun. PPP LCP Send Configuration Request
    13:27:12,09 Jun. PPP LCP Receive Configuration Reject
    13:27:12,09 Jun. PPP LCP Receive Configuration NAK
    13:27:12,09 Jun. PPP LCP Send Configuration Request
    13:27:11,09 Jun. PPP LCP Send Configuration ACK
    13:27:11,09 Jun. PPP LCP Receive Configuration Request
    13:27:09,09 Jun. PPP LCP Send Configuration ACK
    13:27:09,09 Jun. PPP LCP Receive Configuration Request
    13:27:09,09 Jun. PPP LCP Send Configuration Request
    13:27:06,09 Jun. PPP LCP Send Configuration Request
    13:27:03,09 Jun. PPP LCP Send Configuration Request
    13:27:00,09 Jun. PPP LCP Send Configuration Request
    13:26:57,09 Jun. PPP LCP Send Configuration Request
    13:26:54,09 Jun. PPP LCP Send Configuration Request
    13:26:51,09 Jun. PPP LCP Send Configuration Request
    13:26:48,09 Jun. PPP LCP Send Configuration Request
    13:26:45,09 Jun. PPP LCP Receive Termination ACK
    13:26:45,09 Jun. PPP LCP Send Configuration Request
    13:26:43,09 Jun. QoS Rate cap set to 0.3Mbs
    13:26:42,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    13:26:41,09 Jun. DSL Link Up: Down Rate=1536Kbps, Up Rate=288Kbps; SNR Margin Down=15.0dB, Up=6.0dB;
    13:26:32,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    13:26:31,09 Jun. PPP LCP Send Termination Request
    13:26:29,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    13:26:29,09 Jun. DSL Link Down:the duration is 830 seconds [1 : LosDetector]
    13:12:48,09 Jun. WAN Auto-sensing detected port DSL
    13:12:48,09 Jun. WAN Auto-sensing last connection port: DSL
    13:12:46,09 Jun. PPP IPCP Receive Configuration ACK
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP IPCP Receive Configuration Reject
    13:12:46,09 Jun. PPP IPCP Receive Configuration NAK
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP IPCP Receive Configuration Reject
    13:12:46,09 Jun. PPP IPCP Send Configuration ACK
    13:12:46,09 Jun. PPP IPCP Receive Configuration Request
    13:12:46,09 Jun. PPP IPCP Send Configuration Request
    13:12:46,09 Jun. PPP CHAP receive success: authentication ok
    13:12:46,09 Jun. PPP CHAP Receive Challenge
    13:12:46,09 Jun. PPP LCP Receive Configuration ACK
    13:12:46,09 Jun. PPP LCP Send Configuration Request
    13:12:46,09 Jun. PPP LCP Receive Configuration Reject
    13:12:46,09 Jun. PPP LCP Receive Configuration NAK
    13:12:46,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 connected.
    13:12:46,09 Jun. PPP LCP Send Configuration ACK
    13:12:45,09 Jun. PPP LCP Receive Configuration Request
    13:12:45,09 Jun. PPP LCP Send Configuration Request
    13:12:41,09 Jun. QoS Rate cap set to 0.3Mbs
    13:12:41,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 connected.
    13:12:40,09 Jun. DSL Link Up: Down Rate=416Kbps, Up Rate=288Kbps; SNR Margin Down=17.3dB, Up=7.0dB;
    13:11:47,09 Jun. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
    13:11:44,09 Jun. PPP LCP Send Termination Request
    13:11:43,09 Jun. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
    Next
    Software version V100R001C01B036SP05_L_B | Time & date 00:06 10/06/2014
    Speed test from - http://speedtest.btwholesale.com/
    1. Best Effort Test:
    Download Speed : 0.34 Mbps
    Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.
    So to summarise:
    Slow Internet
    Dropping Connection
    Noisy line

    In reply to imjolly
    I would try this belwire fix, but i have had broadband through this socket for about 8 years now, with no problems what so ever..
    So im automaticaly rulling out any sources of internal interference, as this would of already been a factor, and i wouldn't notice a sudden drop in speed.. 
    update:
    Todays Speed:
    ADSL Line Status
    Connection information
    Line state:
    Connected
    Connection time:
    0 day, 23:08:52
    Downstream:
    3,584 Kbps
    Upstream:
    448 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    14.3 dB / 21.0 dB
    Line attenuation (Down/Up):
    40.0 dB / 22.5 dB
    Output power (Down/Up):
    19.4 dBm / 12.3 dBm
    FEC Events (Down/Up):
    197747 / 123
    CRC Events (Down/Up):
    3747 / 114
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    Loss of Link (Remote):
    0
    HEC Errors (Down/Up):
    32212 / 84
    Error Seconds (Local/Remote):
    0 / 0
    Havn't noticed any Noise on the telephone, Proboly explains why my connection has stayed up for 23 hours now. 
    I will contact BT, have them send an engineer out, i might be lucky this time, and have a noisy line while he is here.. Seems to me thats what im going to have to keep doing

  • ITunes downloads SLOW. It is not my PC or my connection.

    iTunes is extremely slow. It connects to the store extremely slow and it downloads extremely slow. Right now, I'm downloading an album and it's taking over 15 minutes to download each 2.5MB file.
    I'm not connected through a router, and the only firewall I use is Windows firewall, which is configured for iTunes. I haven't changed a thing for a long time, and iTunes used to work perfectly and very fast. The problem seemed to start when I downloaded iTunes 7. Every song or movie I download crawls, and connecting to the store is slow.
    With this new version of iTunes, there is a diagnostic tool. Here is a snipped of info from it:
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    For some reason, the network connection times out to the Apple web site.
    All of the lights are green with the diagnostic tool as well.
    Any ideas? I'm so ****** right now. I bought an expensive iPod and now iTunes decides it doesn't want to work correctly anymore!

    OK here is the deal. I am having the problem too and so is everyone else using this same ISP. I talked to a tech from my service provider and he is having the same problem. He actually called and spoke to an apple technician, after he had ran a visual trace route and identified the problem coming from an APPLE owned router, and he gave the router number to the APPLE tech. The APPLE tech actually acknowledged the problem and said that apple is working to fix the issue as they are getting the same problem from other routers as well. So the breakdown is like this, IF you are getting routed through one of those problem routers then you will have the problem. Some ISPs from different areas go differnet routes and thus have no problem. Its not your ISPs fault it is the fault of APPLE. They are supposedly getting ready to do an upgrade on a bunch of their router, this from the APPLE tech. The biggest thing is, WHY IS IT TAKING SO LONG! My belief is that even though it affects a very large group, it does not affect the majority and hence APPLE has not put a priority on it. Just a guess but probably the best guess. My suggestion, keep hounding your APPLE techs and don't let them tell you it's not them but your computer or connection or ISP. GOOD LUCK!!!

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