Connection to itunes store times out

I am using Windows XP with service pack 3, my connection to iTunes time out. I followed the steps Apple recommended to uninstall and reinstall iTunes with no luck.
Can anyone please help?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

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Network connection to iTunes store times out

Cannot connect to iTunes store after installing 11.1.5.5, was able to connect no problem prior to update. Receive a network timeout message. Have tried the following to no avail:
uninstalling and re-installing
disabled firewall
flush DNS
reset winsock

Hello johnnykmusic
Continue your troubleshooting with the article below to troubleshoot your issue with purchasing content form the iTunes Store. If it is not resolved, then there is an article towards the bottom for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

Itunes wont connect to itunes store-times out

I can use my itunes to listen to music just fine, it just wont let me access itunes store. The message I get is: itunes could not connect to the itunes store. The network connection has timed out. Make sure your network settings are correct and your network connects are active then try again... I have no idea why it quit working but it did! please help me!!!

There are three possible reasons that you would get a
connection timeout trying to connect:
1. The iTunes Store is really, really busy right
then. Try again later. If this happens all the time
(even times that should be calm, like late at night),
then this probably isn't the case.
2. There's software on your computer that is
interrupting iTunes' ability to connect to the iTunes
Store. You can check for software conflicts by
following the steps in this
article.
3. There's something up with your ISP that is
preventing you from connecting to the iTunes Store.
The best way to check for this is to try to connect
using a different internet connection. (Like, if you
have a laptop, using a public wireless access point.)
So the first two options didnt resolve it, what do you mean try opening with another? I have a laptop-so what should i do now?

Connection to iTunes Store Timed Out

Cannnot connect to iTunes store... Cleaned registry, uninstalled/reinstalled iTunes, checked firewall and proxy settings, and msconfig...No luck.
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number C2407C360D0100B4
Current user is not an administrator.
The current local date and time is 2009-04-15 21:17:33.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 7150M / nForce 630M
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {96ED48E5-0FAB-4400-B5FC-81B927FF2D95}
Description: Atheros AR5007 802.11b/g WiFi Adapter
IP Address: 192.168.2.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Wed Apr 15 21:13:08 2009
Lease Expires: Wed Apr 15 21:13:07 2009
DNS Servers: 24.25.5.148
24.25.5.148
24.25.5.147
Adapter Name: {D97F7E56-29B2-44C4-BC0F-F536B335EFC7}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-04-14 05:08:26.

Katrina, yes those are the instructions I used. I just executed the steps outlined three additional times (meticulously) and the issue I have is, at step 14, after restart, I do not receive the "Windows has blocked startup programs" message... System starts "normally", when I attempt to run iTunes I am informed that iTunes needs to repair software required to communicate with iPods and iPhones... Whether I choose to allow iTunes to restore these services or not, the outcome remains the same, "connection timed out" at iTunes store. Cannot download podcasts, cannot access internet through Quicktime either... Other than that Firefox works just fine.

ITune Store times out

I have three computers in the house, and all currently time out on connecting to the iTunes store (for the last 30 mins or so).
I have downloaded some songs earlier this afternoon, but now cannot connect.
I have reset the router and flushed the DNS but still no computer can connect?
Any ideas
All computers running XP MCE or XP Home, with all updates installed and with latest iTunes.

Down again tonight. And, can anyone lead me on what to search for the old thread? I have done so, but unsuccesfully.
Could anyone write a simple program that one of us can use to see what times Tiscali drop the connection? It could be between certain times, and get a few of us running it?
Could it be something to do with the Tiscali FUP? I shall try and search for this A.S.A.P. I shall also be loking around ISPs soon. However, is this only a problem with Tiscali/Pipex/123-reg (owned by Pipex). Can anyone with OrangeBt Broadband/be*/etc. confirm about iTunes sore access?
Is this something I need to take up with Apple, or will I need to talk to someone at Tiscali (joy ;-)). Anyone got any tips on what to say, how to word when I ring up? Obviously Tiscali can just say that this is Apple's problem (which I am sure it isn't, as millions of iTunes users would have complained by now). Any idea for proof?

Itunes store times out while trying to sign in

I just downloaded itunes to this computer. I went and tried to sign in with itunes store and it gave a message saying that the connection had timed out. It said to check my network connectivity and retry. I have done all I can think of need some help please.

Have you allowed itunes in your security software firewall?

New iPad Air can't connect to iTunes; device "times out"; no error code given

my iMac (8 months old) is running 10.8.5 with latest version of iTunes. When I try to connect my new iPaid Air with a cable, iTunes open, after a few seconds, a windows appears saying "iTunes cannot connect to the device named Peggy's iPad because device timed out". no error code is given. I have restarted my computer and the iPad various times and tried different USB ports on the iMac. I am using the original lightning cable that came with the iPad to connect. I didn't have this problem with my old iPad 2 or with my iPod touch. I do not have any security software installed and no firewalls, etc. Any suggestions on what is causing this problem? Thanks.

You should repost this over in the "using iPad" forum. The iPad gurus hang out there. This is the MacBook Air forum. Here is the link:
https://discussions.apple.com/community/ipad/using_ipad
Regards,
Captfred

Network connection time out when connecting to Itunes store

When I try to connect to Itunes store i get this message:
"Itunes could not connect to iTuens sore network connection has times out Make sure your network connection is active and your network setting are correct"
Can some one walk me through or link me to a site or discussion so i can get this fixed

I had the same problem several days with the AppStore. Software-downloads did not proceed, i tryed everything, shut down firewalls, change the host-file, disable proxy-server - no success.
I have Kaspersky-Suite as firewall and anti-virus-software.
Accidentially I find a solution:
- select in iTunes at downloads "Proceed" of a download-entry . iTunes then connect with the server, so it is enough time to:
- right-click on the windows-tray-symbol of Kaspersky and select "stop service" (something like that, i work with the german version).
Now, surprise, the download proceed and starts working again. In case the download is freezing again:
- Reactivea Kaspersky-service with right-click as described above, then deactive the serve again as i described.
Seems this "Workaround" opens a door to an network-connection Kaspersky usually block by itself.
Shutdown the firewall and finishing the Firewall-Software is a good idea, but you never know, which process is running in the background despite you shutdown everything possible...
Hope the "solution" is working for you!

2 out of 5 user one PC unable to connect to itune store

2 out of 5 user one PC unable to connect to itune store, using vista. I remove and reistall itunes, I am able to access the internet through browser, but not through itunes, firewall is turnoff. What else can I try?

The "..at this time" message" sometimes appears when an atypical home folder (eg. one on a network share) isn't available for some reason. I don't use "Filevault", but that might qualify as atypical, since the home of a "Filevault" account actually resides on a disk image.
Since you were able to attach and mount the ".sparseimage", it would appear that at least your ".sparseimage" is not corrupt, so the most dreaded reason for being unable to log in to a "filevault" account fortunately doesn't apply. Before attempting to troubleshoot this issue, just make sure that you are able to "mount" your backup copy to make sure it transferred successfully.
I'm guessing but it could be that by attempting to change the account password using the disk, the repair tech created a situation where the "account password" does not match the ".sparseimage" password. The two must be in agreement for login to proceed smoothly, and this is why the "Accounts" pref pane will not let you change a "Filevault" account password unless you are actually logged in to that account. By using the disk, the tech bypassed this safeguard. The first thing to do would be to try to reset your "account password" - there are other ways to do this, one of which is to boot the computer from the installer disk to use the "Reset Password" function.
http://docs.info.apple.com/article.html?artnum=106156
Make sure to set it to exactly what it was before - ie. identical to the password that is known to have unlocked the ".sparseimage" file. Then reboot and see if you can log in with that password. If not, log in to any other account, open "/Applications" > "Utilities" > "Terminal.app" and post the output of this command, substituting the appropriate username:<pre>nicl . -read /users/username</pre>

HT1689 Cannot install updates as get message Cannot connect to iTunes Store each time I try. Have updated to ios6 and can download

Can anyone explain how I can install updates for the apps on my iPhone when I keep getting the message 'Cannot connect to iTunes Store', yet I can view music & films and still download new apps?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
How to Solve the Problem of An iPad App Download Stuck on “Waiting”
http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
Another thing to try - Turn the iPad Off & then back ON.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

TS1368 Cannot connect to iTunes store when trying to update or download an app, I tried changing the time and updates nothing iseems to be working

Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

HT1689 I keep getting the error: Cannot connect to ITunes Store. I recently updated the iOS on the ipad3. Have tried heaps of fixes as suggested in various threads. DNS, date and time, reset etc

I am a fairly new apple user, just got the new ipad, as part of an evaluation program. I recently did an iOS update and now keep getting the error message:cannot connect to iTunes Store... I tried date changing - no good ... The only thing that worked was to change the DNS setting to 0.0.0.0 as described in another thread. This fix for a day and now still getting the same error message and DNS setting changes do nothing. I have tried the reset method several times to no avail. I'm beginning tho think the ipad wasn't a great idea.... Apple need to attend to this. Like many, I have already wasted too much time looking for a fix. I am part of an IT in education group that will soon be recommending a specific hardware and OS. Could result in the loss of thousands of ipad sales for apple ....
Anyhow... All or any suggestions are welcome :)

Also, I've just learned that I can connect to download new apps, but cannot update any apps I've downloaded in the past. How might I go about connecting my reset apple ID with its history from before it was reset? I assume that is the biggest issue.

TS1398 Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automaticall

Hello, my iPod touch is not working right. It says its connected but if I select App Store, safari and other apps that require wifi pops out a note saying either"error loading" or "cannot connect to iTunes Store" and would exit the app automatically. Please help.
Thank You.

See:
Can't connect to the iTunes Store

TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.

Connection to itunes store times out

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