Connection to MiFi 4620L Jetpack from XP Home

I have a MiFi 4620L Jetpack hotspot that works fine getting any
device to connect to it, except my XP Home SP 2 Laptop. The Laptop has a
802..11b/g WLAN card and can see the Jetpack fine, but when it tries to
authenticate I get Certificate or extra credentials needed and a login screen
pops up, I enter my password and get Limited or no connectivity. Can anybody
help me get my WLAN card settings right so I can get connected. Thanks

Windows XP machines dont like WPA
Either Upgrade your windows xp to SP3
or
Drop your security to WEP
The Next issue is the Certificate: Windows cannot find a certificate
you need to disable IEEE

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Hi Nickey,
If you are having difficulty connecting to the iTunes store from your PC there are a number of things you can try to get connected again. Details are available in this article -
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http://support.apple.com/kb/TS1368
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Pairing iPhone to MIFI 4620L Jetpack

I'm doing something wrong so hopefully someone can help me. While buying the Jetpack, the employee paired my iPhone to the Jetpack. It works fine. My wife's iPhone is not pairing or connecting. Can someone help me figure out what I'm doing wrong? Her WIFI setting on the iPhone is set to connect to the Jetpack; it just is not pairing or something. Thanks for any help.
Steve

Steve,
If I had to guess I would assume that your wife's iPhone has the incorrect password information stored for the MiFi. You are going to have to try to re-enter that information on the iPhone to correct the problem. I do not have access to an iPhone so I wont be able to provide you with the specific steps to accomplish that goal. A quick google search or a call to apple may be the best course of action there.
What I can help you with is looking up your password credentials and configuration information. Once you know that setting up a connection on your wifes device should be much easier.
To look up password info on the MiFi 4620L:
1. Power up and connect to the MiFi on a regular computer
2. Navigate to http://vz.hotspot
3. Log into the MiFi with your admin password (default is posted to the back of the device)
4. Navigate to WiFi > WiFi Profile
5. Record the following information
a. Network Name (SSID)
b. Security
c. WiFi Password
Once you have this info then try to re-enter it on the other iPhone. Perhaps something was entered incorrectly the first time around. The stats above should contain all the info that you need to create a good connection.
If these steps do not help the next thing to try would be switching the 802.11 mode. I believe the default is B+G, so try bumping it up to B+G+N. You can also try ruling out WiFi passwords all togeather by switching the selected profile type from secured to Open. I do not recommend leaving your MiFi as an open connection, but sometimes it's helpful for troubleshooting purposes to know if the devices are incompatible or not.

IPAD 3 wont connect to MIFI 4620L when other wifi signals are present

I work in a large building with multiple wifi signals bouncing around. My MIFI 4620L works perfectly with all my devices everywhere except in the building in which I work (where it is most needed). Jetpack reception is good. IPAD recognizes the jetpack, but when I try to connect it either simply wont connect or it connects and disconnects in a fast repetitive cycle. Any Ideas?

Hi knox99,
It's a bummer when you are having trouble using your device in the place you need it most! I'm here to work with you and get to the root cause of the issue. Please try the steps below for some troubleshooting.
Connect to any device and then navigate to 192.168.1.1 . Then, login using the password on the Mifi label. Once completed, please click on Advanced and then Settings and change the available Wi-fi Connects to one. At this point, please retest at your work location. Please let me know if you need additional assistance, thank you!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

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My wife is a University of Pheonix student so its crucial we get this resolved ASAP, again any help will be appreciated.
Thanks,
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Gadzooks MarkLH! I do hope you were able to get your MiFi up and running by now. I'm assuming you actually meant the MiFi 4620L Jetpack is the culprit causing the trouble, since we don't have a model 2640L. A battery pull is actually a good thing to do every once in a while to refresh the device's connection to the network. It's not going to actually reset any passwords of usernames for your Jetpack. If it's stuck at any point or won't power down using the buttons, that's the best thing to try first. If you don't feel comfortable pulling the battery, there's also a way to restart the device through your administration page. Here's more details if you'd like to check it out: http://bit.ly/SZEHHz.
Keep me posted if the restart didn't do the trick and let me know if you're seeing any error messages too.
JenniferH_VZW
Please follow us on Twitter @vzwsupport

MIFI 4620L will not connect to specific website

I updated my old 3G MIFI to a new 4620L MIFI and I am using 4G. There is one website I use a lot, www.Identifix.com and for some reason the 4620L will not connect to it. I've tried the 4620L on 4 different PCs and several different browsers but all with the same results, cannot connect. I never had any problems with my old MIFI. I also have a UML290 modem and it works fine getting to the Identifix website.
I've forced the 4620L to 3G but get the same results, cannot connect. So far I don't see any problems with any other websites, just the Identifix website.
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Quite a discovery has been made here. This is the first time I have seen this kind of limitation with a MiFi device. I too can confirm that neither of the websites you mentioned are accessible while connected to the MiFi 4620L. I can also confirm that both sites are pingable from a cmd window. Its peculiar how they are both on a 208 segment but that should not matter, more of a coincidence. My tests are done from a Win7 computer with IE 9 and FireFox.
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Lets tag team VZW on this one and report back with our findings. Perhaps there are other sites out there that are blocked too and our information may help resolve those problems.

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Hello GregorySC,
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iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Cheers,
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Hello! I have in my home 2 iMac, 2 iPad, 2 iPhone, and 1 air base extreme. I don't succeed to connect more than one divice from similar type. I tried everything what I knew. I build another network, etc...

Hello! I have in my home 2 iMac, 2 iPad, 2 iPhone, and 1 air base extreme. I don't succeed to connect more than one divice from similar type. I tried everything what I knew. I build another network, etc...
So only one imac, only one ipad..and so on simultain.
More over, all the divices are conect through wifi to air base but are not receiveing internet as i told above.
I need to disconnect one device to have internet on the second one from the same type!
Could somebody help me?
Many Thnaks,
dan

If your network configuration is:
Cable modem > (Ethernet cable) > [WAN] AEBS > (wireless) > Macs, then
AirPort Extreme Base Station Setup (AEBS) w/High-Speed Cable Modem
Modem/Router Power ReCycling
- Power-off the Cable modem, AEBS, & computer(s). (If possible, leave the modem off overnight.)
- Power-on the Cable modem; Wait at least 30 minutes.
- Power-on the AEBS; Wait at least 5 minutes.
- Power-on the computer(s)
Perform a "hard" reset of the AEBS.
- (ref: http://docs.info.apple.com/article.html?artnum=107451)
Setup the AEBS
With the network components powered down, set up the AEBS, using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the LAN port of the AEBS, and then, try these settings:
AirPort tab
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- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: Ethernet
- Configure: Using DHCP
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled)
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AirPort tab (optional)
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Change Wireless Security
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Base Station Options - WAN Ethernet Port
- Enable SNMP Access (unchecked)
- Enable Remote Configuration (unchecked)
- Enable Remote Printer Access (unchecked)
Wireless Options
- Transmitter Power: 10%
Access Control tab (optional)
- + <add the computer(s) that will access this wireless network>

I have a time capsule connected directly to fiber connection. I have connected a windows server directly to TC and configured it for remote desktop connection. From my interanet I can access srvr but not from my home. What config I need on TC?

I have a time capsule directly connected to fibre optic point out. All pcs and macs are connected wirelessly to the internet. I have connected a windows server pc to TC. When configured for Remote desktop connection, I can access windows server from within interanet but don't know how to access it from internet. I guess I need to change some settings in TC to get some ip adress for the remote desktop connection from my home. Anyone who can help me out? Appreciate it.
Narmin

I am a little lost now.. I have read again your title and your first post.. and they seem inconsistent.
In the title you state.
From my interanet I can access srvr but not from my home.
Interanet is not a word I know.. I assumed intranet...are you talking about internet or intranet? And just to be clear say WAN or LAN.. !! Is your home part of the interanet??
In the first post you state,
I can access windows server from within interanet but don't know how to access it from internet.
Now this is more normal.. the issue is not in the home at all, it is accessible from there but fails from internet. If this is correct, then you can do a few obvious things to determine where the problem is.
But first I need to know are you actually testing from a different internet connection to your home lan.. you are not just trying the public IP from inside the LAN as that will fail due to the TC not doing NAT Loopback.
I am also assuming the TC is the only router in the network, and has the public IP on the WAN interface.
And I am also assuming you have turned on the ping responder and you can actually ping your public ip from the internet and get a response. This helps no end in figuring out where there are issues. Strange but I have no idea if there is a ping responder in the TC WAN so you might need to forward that as well. Also if you have a dynamic public ip address are you using dyndns or no-ip or some other service to connect.
1. Test bypassing the TC.. plug the internet connection straight into the windows server,, and test if you have access. If yes, the TC is the problem.. if not, your setup on the windows server is wrong.. look at firewall in particular.
2. Assuming from test 1 the TC is the problem, Post the screen shots of the port forwarding setup for us to look at.. that is by far the easiest way to check it out.
There are lots of references to port forwarding in the TC.. eg
http://must-know-mac.blogspot.com/2008/07/how-to-port-forward-time-capsule.html
The things that generally go wrong are firewall on the computer that is accepting the port.
The ISP doesn't allow connections on a particular port. (not likely in your case)
The router is behind another router.. double NAT will kill any port forward.
Upnp has already allocated a port.. not an issue as TC doesn't use upnp although a reboot of everything after you set port forwards is well worth it.. amazing how things don't stick properly without a reboot.
IP on the receiving device is not static and so changes.
Not enough or right type of ports are opened. This is always messier than it looks as one port is often not enough for two way communications.

IPod Touch will not connect to wi-fi away from home

I realise this may not be a fresh topic but I've searched and cannot find an answer.
My Touch - more or less brand new - connects to my home wi-fi with no hassle. Syncs, the whole bit. Lovely.
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Accessing the internet, even with wi-fi apparently switched on, doesn't work either. I've even tried renewing leases on wi-fi networks but it still won't work. Please help.

Hello
Couple reasons for why iPod Touch will not connect to WiFi Networks outside the house
1. They are using Mac Address Filtering. Which require the WiFi address in your iPod Touch to be programmed into their WiFi Router. Not much you can do to fix that unless you know who owns the network and they are willing to add you
2. The networks are running in 802.11 n Speed only mode. Thus iPod Touch will not connect as the touch only supports 802.11 B/G connections. They could also be using the old 802.11 (A) connection on the network as well
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4. Outdated Touch Software. Ensure you have the latest free version of the iPod Touch Software. If you have yet to get one of the paid versions you may wish to research and or see if a friend has a newer software on their touch and is able to connect to the networks you can not.
5. WiFi Network security the hot spot is using. Sometimes old standard WEP security can prevent Touch from properly connecting and getting on the network. It is recommended if you know the owner or tech that runs it to try and use WEP 128 bit 13 character password or stronger more modern day wifi security.
If they are using 40/64 bit WEP. Try adding a $ and then the password that they provide you and see if you can connect.
If you get the time please visit your local Apple retail store so they can further look into the touch and test it on the store wifi network. If for some reason it does not work there and they determine possible HW service is needed they will speak about your in warranty options.

After moving from my home country (Poland) to the Middle East (UAE) with the same computer I can not get connected to Apple Store and iTunes Store.

After moving from my home country (Poland) to the Middle East (UAE) with the same computer I can not get connected to Apple Store and iTunes Store. Any clue why?
Regards,
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Click the round flag icon bottom right corner of the App Store window.

Can I connect 2 sony bravia's, a sony home theatre, 2 macbooks, 2 ipads, 3 iphones and a dell laptop and stream media from my apple devices to my tv?

Can I connect 2 sony bravia's, a sony home theatre, 2 macbooks, 2 ipads, 3 iphones and a dell laptop and stream media from my apple devices to my tv? I have a sony bravia 600 series and 700 series and a home theatre( sony 7100 series)

The only way to stream directly to your TV would be if it is an AirPlay-enabled device.
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To follow up on my question. Only because this is the first time I am using this forum.
I have owned the iPad for approximately six months.
I have been using the iPad at home thru my wireless network, no problems.
In addition to my IPad I connect to the intent with my laptop, and my cell phone. No problem.
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<Email Edited by Host>

Thanks, however I am not familiar with the Sleep and Homekey buttons on my IPad.
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I have rebooted my router no luck.
Am I missing something on not knowing about the Sleep and Homekey?
Thanks,
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My comapny has a web based portal for assigning work. Last week I lost the ability to connect to it through a tethered laptop using my Galaxy S5. It worked for the last several years using my drois phones. I can acess it from my home PC, through networked

I can no longer access my company's web based portal through a tethered laptop. All other web pages work. Has anyone experienced anything like this? It's a verizon problem for sure since I can get to it from every other method...

It could very well be Verizon where you're able to access from your home PC. But have you tried looking into the Laptops operating system Device Manager to see if that gives any indication of anything, like perhaps possible network driver update?

Connection to MiFi 4620L Jetpack from XP Home

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