Connection to shared services provider failed

I am using:
Hyperion Planning 11.1.2.2
smart view 11.1.2.2.310
Microsoft Office 2010
Windows 8
When trying to connect from Excel with SmartView, i have the error, "Connection to shared services provider failed. The provider running at... is not a valid Shared Server provider."
I had test to connect in other PC and it works fine. Besides, i tried to connect to 2 servers (Development ande Production) and the same error is shown.
I had uninstall and install SmartView and nothing changed. I tried Smart View11125000 and the same error is shown.
Somebody know about this issue? or can help me??
Regards!!
Natalia

What happens if you use a browser and type the shared connection url in it?
Did you try connecting using a private connection?
Regards
Celvin
http://www.orahyplabs.com

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interface Ethernet0/0
description wlink_fiber
ip address 202.166.217.248 255.255.255.0
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no ip mroute-cache
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no cdp enable
interface Serial0/0
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bgp cluster-id 3399932408
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network 202.166.216.48 mask 255.255.255.248
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neighbor 202.166.213.9 description gw-pck-sp
neighbor 202.166.213.9 next-hop-self
neighbor 202.166.213.9 soft-reconfiguration inbound
neighbor 202.166.217.1 remote-as 17501
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Shared services registration failing during configuration of EPMA 11.1.1.3

Hi All, I am currently woking on essbase and no knowledge of planning so trying to upgrade my knowledge. I installed epma 11.1.1.3 on windows 2003 VMware work station as I have windows 7 laptop. installed oracle 10g created a database (epma) created user/schemas (sm,ms) trying to configure foundation services, essbase, planning and reporting and analysis. the configure database and register with shared services failed. Am I doing anything wrong. I followed some documents for configuration which are well documented with screen shots still do not know what wrong I am doing. Please advice on how to avoid these failures.
Below is the validation results of the configuration.
Thanks in advance.
Srinivas
Oracle EPM System
Diagnostic Reports
Generated on 3/3/12 11:05 PM
Validation run on srinivas
Validation tool info: 11.1.1.3.0 drop 9-0 build 3129 on 07/16/2009 01:24 PM
OS name: Windows 2003
OS version: 5.2
Test Status Service Test Description Duration
Hyperion Foundation
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
relationalStorageConfiguration: Configuration Failed
Recommended Action: Try to configure mentioned tasks 0 s
FAILED OPN: OpenLDAP Check if global roles number no less than 16
Error: $item.exception.localizedMessage
Recommended Action: 0 s
FAILED OPN: OpenLDAP Connection to OpenLDAP
Error: srinivas:28089
Recommended Action: Start open LDAP 1 s
ERP Integrator
PASSED CFG: Configuration WARNING: Some of suggested configuration tasks not completed yet.
Check whether all configuration tasks have been completed 0 s
Essbase / Client
PASSED WR: Windows Registry Check if EQD excel addin registered for Essbase Client 0 s
Essbase / Essbase
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Recommended Action: Try to configure mentioned tasks 0 s
FAILED EAS: Essbase server Essbase Server startup check using Maxl command
Error: Result: Unable to connect Essbase Server using MAXL command. Please check that essbase server is running.
Recommended Action: Check Essbase Server is started. 0 s
FAILED SVR: Essbase Java API Launch external checker with next command: C:\Hyperion\common\validation\9.5.0.0\launchEssbaseJavaAPI.bat EssbaseJAPIConnect admin ****** srinivas http://srinivas:13080/aps/JAPI
Error: Result: -1; Error message: Cannot connect to olap service. Cannot connect to Essbase Server at srinivas. Timed out waiting to connect to the Essbase Agent/Server using TCP/IP. Check your network connections.
Recommended Action: Make sure external checker is working. 7 s
Essbase / Essbase Administration Services
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Some of suggested configuration tasks not completed yet.
Recommended Action: Try to configure mentioned tasks 0 s
Essbase / Provider Services
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Recommended Action: Try to configure mentioned tasks 0 s
Essbase / Smart Search
PASSED CFG: Configuration Check whether all configuration tasks have been completed 0 s
Essbase / Studio
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Some of suggested configuration tasks not completed yet.
Recommended Action: Try to configure mentioned tasks 0 s
Financial Data Quality Management
PASSED CFG: Configuration WARNING: Some of suggested configuration tasks not completed yet.
Check whether all configuration tasks have been completed 0 s
Foundation / Calculation Manager
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Some of suggested configuration tasks not completed yet.
Recommended Action: Try to configure mentioned tasks 0 s
Foundation / Performance Management Architect
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Some of suggested configuration tasks not completed yet.
Recommended Action: Try to configure mentioned tasks 0 s
Foundation / Workspace
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Some of suggested configuration tasks not completed yet.
Recommended Action: Try to configure mentioned tasks 0 s
PASSED HTTP: Http Is file [C:\Hyperion\common\httpServers\Apache\2.0.59\bin\installhyperionapacheservice.err] empty 0 s
PASSED HTTP: Http Check string [LoadModule jk_module modules/mod_jk] in file[C:\Hyperion\common\httpServers\Apache\2.0.59\conf\httpd.conf] 0 s
PASSED REG: Registry All links are present in registry. 0 s
Performance Scorecard
PASSED CFG: Configuration WARNING: Some of suggested configuration tasks not completed yet.
Check whether all configuration tasks have been completed 0 s
Planning
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
applicationServerDeployment: Configuration Failed
Some of suggested configuration tasks not completed yet.
Recommended Action: Try to configure mentioned tasks 0 s
Profitability and Cost Management
PASSED CFG: Configuration WARNING: Some of suggested configuration tasks not completed yet.
Check whether all configuration tasks have been completed 0 s
Strategic Finance
PASSED CFG: Configuration WARNING: Some of suggested configuration tasks not completed yet.
Check whether all configuration tasks have been completed 0 s
Financial Management
PASSED CFG: Configuration WARNING: Some of suggested configuration tasks not completed yet.
Check whether all configuration tasks have been completed 0 s
Reporting and Analysis
PASSED CFG: Configuration Check whether all configuration tasks have been completed 0 s
FAILED SVR: Essbase Java API Launch external checker with next command: C:\Hyperion\common\validation\9.5.0.0\launchEssbaseJavaAPI.bat EssbaseJAPIConnect admin ****** srinivas http://srinivas:13080/aps/JAPI
Error: Result: -1; Error message: Cannot connect to olap service. Cannot connect to Essbase Server at srinivas. Timed out waiting to connect to the Essbase Agent/Server using TCP/IP. Check your network connections.
Recommended Action: Make sure external checker is working. 3 s
Test start time: 11:05:18 PM
Test end time: 11:05:40 PM
Total test duration: 21 s

Thanks to all for your suggestions. Below is the log I have checked at the first instance of failure after that resitering with shared services failed for every product. Is this something to do withis database connection? Please advise on how to resolve it.
Mar 6, 2012 10:48:54 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-28080
Mar 6, 2012 10:48:54 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 3531 ms
Mar 6, 2012 10:48:54 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Mar 6, 2012 10:48:54 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Hyperion Embedded Java Container/1.0.0
Mar 6, 2012 10:48:55 AM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
log dir isC:\Hyperion\logs\SharedServices9
urlManifest jar:file:/C:/Hyperion/deployments/Tomcat5/SharedServices9/webapps/interop/WEB-INF/lib/interop-mmc.jar!/META-INF/MANIFEST.MF
Shared Services Version: 11.1.1.3.24
Shared Services Drop Number: 6
Attempting to verify the database configuration
Attempting to verify the database configuration
Database configuration test passed.
06 Mar 2012 10:50:27 - org.apache.slide.common.Domain - INFO - Auto-Initializing Domain
06 Mar 2012 10:50:27 - org.apache.slide.common.Domain - INFO - Configuration found in classpath
06 Mar 2012 10:50:27 - org.apache.slide.common.Domain - INFO - Domain configuration : {org.apache.slide.lock=true, org.apache.slide.versioncontrol=true, org.apache.slide.debug=false, org.apache.slide.search=true, org.apache.slide.security=true, org.apache.slide.urlEncoding=UTF-8, org.apache.slide.domain=C:/Hyperion/deployments/Tomcat5/SharedServices9/config/Domain.xml}
configURL: file:///C:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml
Done initialize: null
06 Mar 2012 10:50:35 - org.apache.slide.common.Domain - ERROR - Unable to migrate hub groups to css
connection pool registered:dbcpPool-org.apache.commons.pool.impl.GenericObjectPool@9b2a51
connection pool registered:dbcpPool-org.apache.commons.pool.impl.GenericObjectPool@2431b9
CMSOfflineServlet Initialized
2012-03-06 10:50:42,328 [main] ERROR com.hyperion.ces.utils.db.DBRegistryManager.<init>(DBRegistryManager.java:74) - Failed to get Registry Instance! DB Connection is not existing for SharedService. Check registry for SharedService.
2012-03-06 10:50:42,328 [main] ERROR com.hyperion.workflow.engine.server.repository.WfDomainStoreRdbms.initialize(WfDomainStoreRdbms.java:167) - java.lang.Exception: Failed to get Registry Instance! DB Connection is not existing for SharedService. Check registry for SharedService.
2012-03-06 10:50:42,328 [main] ERROR com.hyperion.workflow.engine.server.repository.WfDomainStoreRdbms.initialize(WfDomainStoreRdbms.java:167) - java.lang.Exception: Failed to get Registry Instance! DB Connection is not existing for SharedService. Check registry for SharedService.
2012-03-06 10:50:42,343 [main] ERROR com.hyperion.cesdsf.server.framework.DsfServer.init(DsfServer.java:51) - com.hyperion.workflow.engine.api.base.WfException: Failed to get Registry Instance! DB Connection is not existing for SharedService. Check registry for SharedService.
2012-03-06 10:50:42,390 [main] ERROR com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.wfx(WorkflowEngineServiceLocal.java:2584) - Cannot getUsers.
java.lang.NullPointerException
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.getUsers(WorkflowEngineServiceLocal.java:780)
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.getUserFromCES(WorkflowEngineServiceLocal.java:536)
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.systemSignOn(WorkflowEngineServiceLocal.java:341)
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.signOn(WorkflowEngineServiceLocal.java:387)
     at com.hyperion.workflow.engine.api.base.WorkflowEngine.signOn(WorkflowEngine.java:80)
     at com.hyperion.workflow.engine.api.base.WorkflowEngine.trustedSignOn(WorkflowEngine.java:94)
     at com.hyperion.workflow.engine.api.base.WorkflowEngine.trustedSignOn(WorkflowEngine.java:90)
     at com.hyperion.workflow.agent.TaskReceiver.init(TaskReceiver.java:34)
     at javax.servlet.GenericServlet.init(GenericServlet.java:211)
     at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
     at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
     at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
     at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
     at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
     at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
     at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:904)
     at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:867)
     at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
     at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
     at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
     at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
     at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
     at org.apache.catalina.core.StandardService.start(StandardService.java:450)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
2012-03-06 10:50:42,390 [main] ERROR com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.wfx(WorkflowEngineServiceLocal.java:2584) - Cannot signOn.
com.hyperion.workflow.engine.api.base.WfException: Cannot getUsers.null
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.wfx(WorkflowEngineServiceLocal.java:2593)
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.getUsers(WorkflowEngineServiceLocal.java:782)
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.getUserFromCES(WorkflowEngineServiceLocal.java:536)
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.systemSignOn(WorkflowEngineServiceLocal.java:341)
     at com.hyperion.workflow.engine.server.framework.WorkflowEngineServiceLocal.signOn(WorkflowEngineServiceLocal.java:387)
     at com.hyperion.workflow.engine.api.base.WorkflowEngine.signOn(WorkflowEngine.java:80)
     at com.hyperion.workflow.engine.api.base.WorkflowEngine.trustedSignOn(WorkflowEngine.java:94)
     at com.hyperion.workflow.engine.api.base.WorkflowEngine.trustedSignOn(WorkflowEngine.java:90)
     at com.hyperion.workflow.agent.TaskReceiver.init(TaskReceiver.java:34)
     at javax.servlet.GenericServlet.init(GenericServlet.java:211)
     at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1105)
     at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:932)
     at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3917)
     at org.apache.catalina.core.StandardContext.start(StandardContext.java:4201)
     at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:759)
     at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:739)
     at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:524)
     at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:904)
     at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:867)
     at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:474)
     at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1122)
     at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:310)
     at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1021)
     at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
     at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
     at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
     at org.apache.catalina.core.StandardService.start(StandardService.java:450)
     at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
     at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
     at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
2012-03-06 10:50:42,390 [main] ERROR com.hyperion.workflow.agent.TaskReceiver.init(TaskReceiver.java:39) - Error Getting the workflowEngine Cannot signOn.Cannot getUsers.null
Mar 6, 2012 10:50:42 AM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-28080
Mar 6, 2012 10:50:43 AM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:28082
Mar 6, 2012 10:50:43 AM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=0/125 config=null
Mar 6, 2012 10:50:43 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 108250 ms

Shared Services Registration Failed While Re-Configuring EAS

Hi
I was re-configuring EAS and my shared services and deployment failed.I reached out to oracle and they gave me a solution to delete the HBR instances.
But when I try to open the url in microsoft word it opens in html format .And i am unable to delete any HBR instance.What is the correct way to do it?
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I never really used the method with word and always used davexplorer which can be downloaded from http://www.davexplorer.org/download.html
Follow the rest of the instructions which you posted to delete HBR.
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Hi,
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John,
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Hyperion17 wrote:
Hi,
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http://john-goodwin.blogspot.com/

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servers
1) Shared services server Repository : Oracle 11g installed
in 64 - bit Enterprise Linux.
2) 64 Bit HFM Installation in Windows 2003 Server.
3) Shared services installation done in Windows 2003 32-bit
OS.
4) IIS is up & running in the same (Windows 2003 Server- 64
Bit) where HFM is installed.
5) Also the shared services is accessible by using the URL
( in the Windows 2003 Server- 32 Bit)
**We are facing a problem with during the Web server configuration for HFM & shared services registration.**
the following system installers are also used :
1) V17382-01 (64 BIT SYSTEM INSTALLER)
2) V17397-01 (64 BIT FOUNDATION SERVICES 1)
3) V17369-01 (64 BIT FOUNDATION SERVICES 2)
4) V17370-01 (64 BIT FOUNDATION SERVICES 3)
5) V17372-01 (64 BIT FOUNDATION SERVICES 4)
Thanks in advance!!!

Sorry to have forgotten one more installable:
6) V17365-01.zip ( 64 Bit HFM installable)
Also if the ISS server is running in the 32-bit mode , does it affect the EPM configuration??
How do i check whether the IIS server is running in the 32 bit Mode or 64 - bit Mode.

Intermittent connection issues: The underlying provider failed on Open

We are experiencing this error from Azure Compute to SQL Azure intermittently over the last couple of days (SE Asia).
We have several applications in the same configurations and many of them exhibit this error for a period of time (some around 15 minutes).
I checked the Azure status board and there is one warning about Networking but it is informational only. The Azure portal shows 0 failed connections on the database monitor and the connection numbers aren't massive (highest is 240).
Is there another issue going on that's not on the status board (or is that networking issue worse than specified)?
The application hasn't experienced this issue until the last couple of days so we don't believe it's a bug.
Details:
A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider:
TCP Provider, error: 0 - A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.)

Hello,
SQL Database connection can fail for various reasons – a malformed query, network issues, and so on. Some errors are transient or intermittent. The general best practices to prevent connection-losses is to re-establish the connection and then re-execute
the failed commands or the query. For example, You can try to apply retry logic for SQL Server in your application.
Reference:
Retry Logic for Transient Failures in Windows Azure SQL Database
Windows Azure SQL Database Connection Management
Regards,
Fanny Liu
If you have any feedback on our support, please click here.
Fanny Liu
TechNet Community Support

I upgraded my iPhone 4s to ios 6.1. since i did, i have been unable to connect to my service provider either for calls or data services. its been two days now. does anyone know why and what can i do to rectify this?

pls help

Well, frankly you've provided no useful details.
If you want help, we need details.
Any errors on the device?
Is it activated?
Is it saying "No Service"?
Unsupported SIM?
Have you tried removing and reinstalling the SIM?
Replacing the SIM?

Connection to shared services provider failed

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