Connection to the server failed for email, but internet access is fine.

My iPad 2 worked fine yesterday and today I cannot get mail.  The message says connection to the server failed or all of my email accounts.  Internet access is fine.

Try again with the e mail.  The message means you messed up the settings.  Google you ISP and e mail settings.  They will tell you the server name for incoming and outgoing.  They will be different.  Pay attention to port number and be careful to make sure you enter the password right.    Since the rest of the internet works, your problem is just with the security on your ISP.

Similar Messages

  • ""Connection to the server failed" on Iphone - but which one?

    When I open the default Mail App on my iPhone 4S I get the error "Cannot Get Mail - the connection to the server failed". OK, but which one? I have six email accounts (all of which have worked at one time) so  which server is not connecting? It'd be nice if IOS told me! Any solution, please?

    I may have solved the problem myself, only to find another one.
    If I tap each of the accounts in turn, I find that it's the 'Exchange' one that's failing. trouble is, I can't recall what this does, or why I set itup, as i don't use MS Exchange. I suspect it's connected with syncing to either Outlook.com or Gmail, but I'm not sure.
    BTW, I still think the error message should say which account is generating the error - Apple stuff is supposed to be easy and intuitive, and this isn't!

  • HT1430 Connection to the server failed for my mail

    Can't get mail on my iPhone.  The message says
    Connection to the server failed. Help?

    Hotmail and yahoo mail servers have been hinky all day.

  • TS2621 connection to the server failed

    Hi, I'm having problems accessing my email account through my iPad 4. It was working just yesterday and now when I try to see if I have mail it says that the connection to the server failed. My WiFi is working just fine I can access the Internet on the iPad and and I can access my email through the computer just not on the iPad please help!

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • Getting:  "cannot get mail the connection to the server failed"

    I have been getting this message -
    "cannot get mail the connection to the server failed"
    for about a week now. iPhone is 3G,16GB, version 2.1.
    When I try to connect to my companies Exchange server.
    Was working great. Then all of a sudden this happened.
    I have tried from both the 3G Network, companies internal wireless, and my wireless at home, all with same result.
    I have several friends who have the same phone and they reported getting the same thing, but theres is more extensive... not able to get to Gmail accounts either...
    I have done some research on this, and find that others are getting the errors as well, seems to coinside with some update, I checked with our exchange admin and they have made no changes to the Exchange servers.
    We also tried to delete the accounts from the phones, and recreate, no change, still same error.
    Anyone know why this is doing this?

    We ran windows updates on the mail server a weekend or so before this problem on the 28th. One of the updates was a DNS fix that expanded the dynamic port range dns is using. Problem was, in it’s infinite wisdom, MS allowed this range change to include 2883, the AUTD or active sync port. So we had to do a registry change to exclude the port for Active sync only. Here’s the KB article:
    http://support.microsoft.com/kb/956189

  • I am having a problem accessing my Yahoo email account.  It keeps saying, cannot get mail, the connection to the server failed.  Then I put my email in settings and it works but this happens constantly.  Anyone having this problem?

    My Yahoo email asks me daily for my email password or says the connection to the server failed.  Is anyone having this problem currently?  I noticed old messages in chat mentioned the same problem.  I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password.  But the IPad does not seem to be connecting daily with Yahoo without putting a password in again. 

    So, I didn't change anything and now it is working better. I still get the odd error though.
    I have a feeling this has something to do with the SSL update Apple released and it was their server side.

  • TS3899 for several months now i cannot receive my email.  it says cannot get mail the connection to the server failed.

    the note says the connection to the server failed.  i can get everything else off the internet but not my mail.  i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me.  how can i check out the icloud issue?  I have never used icloud before.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!

    My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!
    It is the same accout that has been working find for years and just after I updated the software this has happened. My Mac is still receiving and sending via Outlook with the same account and settings. My Iphone 5C has also stopped and I tried deleting the account and adding again (via exchange as it's an exchange accout) the same way I always do and it won't even recognise it to add the settings.
    So annoying. Can anyone help?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

  • Hi i m using 4s and its updated but i cant configure with microsoft exchange for my gmail account. Anytime i tried to configure it the message comes connection to the server failed. Pls help me out.

    Hi i m using 4s and its updated but i cant configure with microsoft exchange for my gmail account. Anytime i tried to configure it the message comes connection to the server failed. Pls help me out.
    <Email Edited by Host>

    Discontinued by Google. Read here:
    http://googlesystem.blogspot.com/2012/12/google-sync-discontinued-for-gmail.html

  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

    I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this?  -Stu

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    I hope this helps.
    -Jason

  • TS3899 I "cannot Get Mail The connection to the server failed". Have tried deleting my e mail account and adding my account again but same result. Grateful for any suggestions.

    I "Cannot Get Mail. The connection to the server failed." Have tried deleting my mail account and then adding again but still no mail. Grateful for any suggestions to remedy this?

    I have this problem too.  Anyone know why?

  • HT1937 Hi my email is not working it says" Cannot gel mail...The connection to the server failed" but my network is working ok is the only application failing...how can I solve the problem?

    Hi, my mail applicatin is not working properly. It says cannot get main...the connection to the server failed but everything else is working ok. How can I solve this problem?

    The connectivity test indicated that there was a problem with the user's ActiveSync folder, typically fixed by checking the box "Allow inheritable permissions ...".
    Since it already was checked and even by removing the inherited permissions and then re-inheriting them didn't do the trick, I ended up just deleting the whole thing and then made a new duplicate account and blank mailbox.  That was pretty drastic
    but it fixed the problem.  After restoring his mailbox contents from backup, the user is now a happy camper.
    The connectivity test tool was helpful because the external URL was blank so I filled in the URL.  But ActiveSync was working fine for everybody without the URL before although I don't know why it did work without it.
    The other funny thing is on one of my iPads I am able to synch my mailbox and also the user's mailbox but on another iPad it just wouldn't synchronize when it worked before I added the external URL.  The iPads have the same OS version so I
    just don't understand it.  Oh well.
    Thanks for your help.  That was a good tip!
    WC

  • "Connection to the server failed." Been getting this message for about 3 days whenever I try to check my Yahoo email. How do I fix this?

    "Connection to the server failed." I've been getting this message on my iPhone 4S for the past 3 days. Any suggestions on how to fix this?

    Hi Dragonflies77,
    If you are having issues with Mail on your iPhone, you may find the troubleshooting steps in the following article helpful:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Regards,
    - Brenden

  • Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. My other email accounts work on it but all the hotmail one comes up with is "The connection to the server failed". Are other people experiencing the same issues?

    Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. Hotmail comes up with "The connection to the server failed". Are other people experiencing the same issues?  From: gnof51

    If your Hotmail account worked previously and it suddenly stopped and gave you that message, then it is likely a problem at th Hotmail end. Did you check the Hotmail website or contact Hotmail directly to see if they are experiencing problems?

  • HT2480 Ipad mini - exchange email stopped working randomly  Error: "Cannot get mail. The connection to the server failed."

    I got an iPad mini over Christmas and have had no issues setting up/managing my email until yesterday. I've had my Exchange email working for almost a month, and yesterday I stopped getting emails and getting the error: "Cannot Get Mail. The connection to the server failed."
    I tried resetting the device (multiple times) and deleting and recreating the Exchange account (multiple times). This is getting annoying because it worked fine up until yesterday. I'm not aware of any updates to the device, or any changes that have occurred since yesterday.

    Due to a screen issue, I had my iPhone 5 replaced two days ago. I repeated deleted the mail account and kept adding it but this did not make any difference. When I attempted to setup the new phone with my Google (Gmail via exchange active sync) accounts I was receiving this same "Cannot Get Mail" error. From what I was able to gather, this problem should be affecting Gmail accounts set up via Exchange. When originally purchasing the phone I was assisted and directed to set up my Gmail account through Exchange because it had the ability to use "ActiveSync" and push not only mail and calendars, but all of my contacts as well. I found this article regarding the subject.
    http://www.pcmag.com/article2/0,2817,2413283,00.asp
    What it came down to was having to delete my Gmail via Exchange account and separate it into two different accounts, a regular gmail account for my mail and a CardDAV account for my contacts.
    Here is what I did. Google is changing their system and for new registrars Exchange ActiveSync will not work so you will be unable to register your account via Exchange and have your mail, calenders, and contacts all pushed together. I find this change really annoying. If you are having problems accessing your contacts after deleting the mail account, like I was, here is the work around.
    To circumvent this issue go to Setting > Mail, Contacts, Calendars > Add Account > Other > Add CardDAV Account: Under server ender google.com, then your email user name and password, then click next to verify the information.
    I hope this helps.

Maybe you are looking for