""Connection to the server failed" on Iphone - but which one?

When I open the default Mail App on my iPhone 4S I get the error "Cannot Get Mail - the connection to the server failed". OK, but which one? I have six email accounts (all of which have worked at one time) so  which server is not connecting? It'd be nice if IOS told me! Any solution, please?

I may have solved the problem myself, only to find another one.
If I tap each of the accounts in turn, I find that it's the 'Exchange' one that's failing. trouble is, I can't recall what this does, or why I set itup, as i don't use MS Exchange. I suspect it's connected with syncing to either Outlook.com or Gmail, but I'm not sure.
BTW, I still think the error message should say which account is generating the error - Apple stuff is supposed to be easy and intuitive, and this isn't!

Similar Messages

  • IMAP fine in Mail; "Connection to the Server Failed" on iPhone?

    So on my Mac, I have both GMail (works great on iPhone) and an IMAP account for my work's Exchange server set up.
    Both accounts work just fine on my Mac; I don't even need to connect to the VPN on my Mac to read Exchange email via IMAP through Mail.
    The problem is that the iPhone gives me the "connection to the server failed" whenever I try to connect on either EDGE or wi-fi to read the IMAP Exchange email. The settings in both Mail and the iPhone are identical.
    If I turn on the VPN on the iPhone, I get the same message...but at this point, I'm thinking the VPN on the iPhone is worthless.
    Can anyone think of a reason why the iPhone can't connect to IMAP even though the laptop can? I'm wracking my brain here trying to figure this out. The purchase of 2 iPhones for other staff to use depends on me getting this up & running! I can tell you that the others will NOT accept "setting up a Yahoo!/GMail account for forwarding. They want their email coming in & responses going out with the company's headers.
    Any help would be greatly appreciated! Thank you!

    This morning, I was able to fully "unlock" and "open" the correct ports (I believe), and now I'm able to receive email from the IMAP Exchange server. According to the IT guy who's helping me, we opened ports 143 and 25 on the ISA server (firewall), and I'm able to receive. Does this sound right to you?
    The only problem now is sending. I cannot send any mail through this work account on the iPhone. Mail just "hangs." I can still send/receive just fine on my iBook Mail account for Exchange (IMAP), but no dice on sending.
    The Incoming Mail Server and SMTP/outgoing Server addresses are identical. Works fine on the Mac, but not the iPhone. I do believe the 143 port is now fully open...I think.
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  • Connection to the server failed for email, but internet access is fine.

    My iPad 2 worked fine yesterday and today I cannot get mail.  The message says connection to the server failed or all of my email accounts.  Internet access is fine.

    Try again with the e mail.  The message means you messed up the settings.  Google you ISP and e mail settings.  They will tell you the server name for incoming and outgoing.  They will be different.  Pay attention to port number and be careful to make sure you enter the password right.    Since the rest of the internet works, your problem is just with the security on your ISP.

  • Hotmail iphone connection to the server failed

    Still no definitive answer for all circomstances on this issue : "hotmail iphone connection to the server failed"
    Situation:
    iPhone 5 iOS 6 updated
    Mail setup for Hotmail using MS Exchange preset to see Hotmail folders
    Setting worked ok for a week
    Set to gather all mail, not just last 3 days, weeks, months.
    Yesterday the problem started, Mail won't connect.
    It's not a firewall problem, I tried on 3G and LTE connection with WFI off.
    I also tried a Yahoo preset and it work. Also Safari works fine.
    I deleted the account, shutdown iPhone, restarted, created new account
    Trial 1:
    Click Settings
    Click Mail, Contacts, Calendars
    Click Add account
    Click HOTMAIL preset
    Click Add Mail Account
    Here you enter your hotmail address + password and click NEXT
    Switch off the phone and switch it back on
    Try to access your mail as usual from the MAIL icon on your desktop, got the message "connection to the server failed"
    Trial 2:
    Click Settings
    Click Mail, Contacts, Calendars
    Click Add account
    Click MS EXCHANGE preset
    Click Add Mail Account
    Here you enter your hotmail address + password and click NEXT
    Switch off the phone and switch it back on
    Try to access your mail as usual from the MAIL icon on your desktop, got the message "connection to the server failed"
    Trial 3:
    Click Settings
    Click Mail, Contacts, Calendars
    Click Add account
    Click OTHER
    Click Add Mail Account
    Here you enter your hotmail address + password and click NEXT
    Switch off the phone and switch it back on
    Try to access your mail as usual from the MAIL icon on your desktop
         Used m.hotmail.com on server field. It offered the extensive setup like on Mail for mac with SMTP, SSL, etc.. which only knew to use m.hotmail.com on server, but instead the menu offer the typical incoming and outgoing server name. Still failed.
         The setting were set to these setting by default and it worked: http://windows.microsoft.com/en-CA/hotmail/send-receive-email-from-mail-client
    But I don't want to set it to a POP account, I want a IMAP type setting.
    So bottom line, the preset MS Exchange and Hotmail on iOS 6 won't work anymore. Why not when they worked for a while until yesterday ?
    Nothing changes on iPhone setting.
    Thanks for your input.

    Has anyone called Apple support on this issue or is this strictly a Hotmail issue?
    Also, just to make sure I'm understanding that my problem is "normal" for what others are encountering:
    I set up my hotmail account and it wont work, I try to do it thru "Other Email" and it doesnt push the emails to my phone, I can get the emails (at times) but I have to fetch them. Otherwise I cannot send or recieve any emails by setting it up thru the Hotmail or Microsoft Exchange accounts.
    Is this what everyone seems to be encountering?
    New to the "forums" but this problem is really becoming a nuisance!!!

  • I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

    I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail  The connection to the server failed.  I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this?  -Stu

    Hi StuNYC,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that  cause an alert like that to appear in when starting the Mail app.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    I hope this helps.
    -Jason

  • Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. My other email accounts work on it but all the hotmail one comes up with is "The connection to the server failed". Are other people experiencing the same issues?

    Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. Hotmail comes up with "The connection to the server failed". Are other people experiencing the same issues?  From: gnof51

    If your Hotmail account worked previously and it suddenly stopped and gave you that message, then it is likely a problem at th Hotmail end. Did you check the Hotmail website or contact Hotmail directly to see if they are experiencing problems?

  • Cannot Get Mail - The connection to the server failed. iPhone 3GS & Hotmail

    I've got an iPhone 3GS and I'm using Hotmail.
    I'm geting the same error message over and over - "Cannot Get Mail - The connection to the server failed.". Out of the blue it started on my phone, but then the email worked again for a day after, and then quit working again. I've tried deleting and adding it as a new account. I tried to go back to what might have in-part caused the problem, and the only thing I had done over the weekend was to turn iCloud on and start backing up to it, but the e-mail did work after that for a couple days. I've tried a couple different Hotmail accounts to see if it was a corrupt e-mail in one account, but both accounts give me the same "Cannot Get Mail" response. Creating the "TEMP" folder on Hotmail and moving e-mails there did not work.
    Could anyone spell out in layman's (non-IT) terms what I might be able to try?

    Who is the provider? Do you have two-step verification turned on? Did they change something on their end?

  • TS1843 i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !

    i am using iphone 4 ios 6.1.3, after hotmail imap setup, error showing "CANNOT GET MAIL" tHE CONNECTION TO THE SERVER FAILED. its happening since 14 aug. plz help !

    I have trouble with sending e-mail and syncing e-mail. Try changing to 1 day sync under settings. It's sluggish but it works for me until they resolve the issue. MS claims all is normal. If you still have a problem you should report it here: https://status.live.com/report/hotmail

  • My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!

    My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!
    It is the same accout that has been working find for years and just after I updated the software this has happened. My Mac is still receiving and sending via Outlook with the same account and settings. My Iphone 5C has also stopped and I tried deleting the account and adding again (via exchange as it's an exchange accout) the same way I always do and it won't even recognise it to add the settings.
    So annoying. Can anyone help?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

  • I am having a problem accessing my Yahoo email account.  It keeps saying, cannot get mail, the connection to the server failed.  Then I put my email in settings and it works but this happens constantly.  Anyone having this problem?

    My Yahoo email asks me daily for my email password or says the connection to the server failed.  Is anyone having this problem currently?  I noticed old messages in chat mentioned the same problem.  I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password.  But the IPad does not seem to be connecting daily with Yahoo without putting a password in again. 

    So, I didn't change anything and now it is working better. I still get the odd error though.
    I have a feeling this has something to do with the SSL update Apple released and it was their server side.

  • My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same ?

    My iphone 5 everytime i go into mail it comes up with - Cannot get Mail - the connection to the server failed- i then have to click ok - I am still receiving mail - it is driving me mad having to click this everytime - anybody else had the same problem and have found a solution - only stated happening since iPhone was updated .

    Hello there, Badboymbc.
    The following Knowledge Base article provides some steps for troubleshooting mail on your iOS device:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/TS3899
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI

    I have been receiving the message ' Cannot get mail. The connection to the server failed' but I am connected to WIFI.  I have also been receiving  'Cannot send mail, an error occurred while delivering this message.

        Hmm, that's odd JeanEB. The error message referts to the connection to your email server not to cellular data or connection to wi-fi. Go to Settings>Mail, Contacts, Calendars> Select your account and type in your password again. If this doesn't resolve it, delete/re-add the email account.
    AdaS_VZW
    Follow us on Twitter at @VZWSupport 

  • TS3899 unable to receive hotmail from iphone 4s. its keep spinning with error the connection to the server failed. Some time it downloads old mails.

    I am unable to receive email from hotmail. It is spinning with checking for email message. Some time it downloads old emails and then those emails disappears and redownloads.  some times shows connection to the server failed.  From laptop there are no issues with account or email. Any ideas?

    Hi Friend,
    Look at this discussion: https://discussions.apple.com/message/20830562?ac_cid=sa123456#20830562
    You probably will think that discussion has not the same problem as you, but probably has your answer there.
    So please have a look and try those solutions.
    Hope it will be helpful

  • Ihave an iphone 5.  Everytime i click on my hotmail icon is says...cannot get mail.  The connection to the server failed.  i hit ok and then it downloads my messages.  Also at the bottom the updated date is saying that it is june 4 not june 9th

    I have an iphone 5.  Everytime i click on my hotmail icon is says...cannot get mail.  The connection to the server failed.   I have to hit ok a couple of times and then it downloads my messages.  Also at the bottom the updated date is saying that it is june 4 not june 9th

    i would suggest deleting and readding the mail account in settings > mail contacts calendars

  • I have signed in to my mail on my ipod but it keeps saying 'the connection to the server failed' and i cannot receive or send anything what should i do?

    i have signed in to my mail on my ipod but it keeps saying 'the connection to the server failed' and i cannot receive or send anything what should i do?

    Did it work on the iPod before?
    Can you access that mail account on other devices?
    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

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