Connector install fails with Server Error on Windows 8.1 Pro

I have tried everything and cannot get the connector software to install on my computer.
Server=Dell PowerEdge R210II, Windows 2012 Essentials
Computer = Dell Inspiron 17R, Windows 8.1 Professional
LAN = 192.168.0.0/24, Server is 192.168.0.2, not using IPv6 but it's enabled on server and clients. Computers get IP and config from DHCP, DNS only points to server. servername.domain.local resolves fine. I can also join the computer to AD the old way
(without connector). I have other Windows 8 comptuers on the domain that have the connector installed.
ClientDeploy.log:
[6720] 140301.134541.5354: ClientSetup: Start of ClientDeploy
[6720] 140301.134541.6292: General: Initializing...C:\WINDOWS\Temp\Client Deployment Files\ClientDeploy.exe
[6720] 140301.134541.6448: ClientSetup: Loading Wizard Data
[6720] 140301.134541.6761: ClientSetup: Current DeploymentStatus=Running
[6720] 140301.134541.9573: ClientSetup: Showing the Client Deployment Wizard
[6720] 140301.134542.0823: ClientSetup: Adding Server Info data in the Product Registry
[6720] 140301.134542.0979: ClientSetup: Set the Deployment Sync Event
[7748] 140301.134552.6138: ClientSetup: Running InstallRootCert Task at WizardPage DomainUserCred
[7748] 140301.134552.6293: ClientSetup: Entering ConnectorWizardForm.RunTasks
[7748] 140301.134552.6293: ClientSetup: Running Task with Id=ClientDeploy.InstallRootCertTask
[7748] 140301.134552.6293: ClientSetup: Entering InstallRootCertTask.Run
[7748] 140301.134552.6293: ClientSetup: Install root cert to local trusted store
[7748] 140301.134552.6450: ClientSetup: Exiting InstallRootCertTask.Run
[7748] 140301.134552.6450: ClientSetup: Task with Id=ClientDeploy.InstallRootCertTask has TaskStatus=Success
[7748] 140301.134552.6450: ClientSetup: Task with Id=ClientDeploy.InstallRootCertTask has RebootStatus=NoReboot
[7748] 140301.134552.6450: ClientSetup: Exting ConnectorWizardForm.RunTasks
[7748] 140301.134552.6450: ClientSetup: Running SetupVPNAndDA Task at WizardPage DomainUserCred
[7748] 140301.134552.6450: ClientSetup: Entering ConnectorWizardForm.RunTasks
[7748] 140301.134552.6450: ClientSetup: Running Task with Id=ClientDeploy.SetupVpnAndDATask
[7748] 140301.134552.6450: ClientSetup: Entering SetupVpnAndDATask.Run
[7748] 140301.134552.6606: ClientSetup: Deploy VPN profile
[7748] 140301.134552.7075: ClientSetup: Exting SetupVpnAndDATask.Run
[7748] 140301.134552.7075: ClientSetup: Task with Id=ClientDeploy.SetupVpnAndDATask has TaskStatus=Success
[7748] 140301.134552.7075: ClientSetup: Task with Id=ClientDeploy.SetupVpnAndDATask has RebootStatus=NoReboot
[7748] 140301.134552.7075: ClientSetup: Exting ConnectorWizardForm.RunTasks
[7748] 140301.134552.7075: ClientSetup: Running ValidateUser Tasks at WizardPage DomainUserCred
[7748] 140301.134552.7075: ClientSetup: Entering ConnectorWizardForm.RunTasks
[7748] 140301.134552.7075: ClientSetup: Running Task with Id=ClientDeploy.ValidateUser
[7748] 140301.134552.7075: ClientSetup: Entering ValidateUserTask.Run
[7748] 140301.134552.7075: ClientSetup: Validating User
[7748] 140301.134552.7075: ClientSetup: Call MachineIdentityManager.GetMachineStatus
[7748] 140301.134552.8169: ClientSetup: MachineIdentityManager.GetMachineStatus had errors: ErrorCatalog:NetworkError ErrorCode:-1
BaseException: Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityException: MachineIdentityManager.GetMachineStatus ---> System.ServiceModel.FaultException: The server was unable to process the request due to an internal error. For more
information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on
tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.
Server stack trace:
 at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
 at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
 at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
 at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
 at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
 at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
 at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
 at Microsoft.WindowsServerSolutions.Devices.Identity.ICertService.GetMachineStatus(MachineStatus& status, Boolean& isAdmin, Int32& maxClientNum, Int32& currentClientNum, String userName, String password, String machineName)
 at Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityManager.GetMachineStatus(String serverName, String userName, String password, String machineName, Boolean& isAdmin)
 --- End of inner exception stack trace ---
 at Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityManager.GetMachineStatus(String serverName, String userName, String password, String machineName, Boolean& isAdmin)
 at Microsoft.WindowsServerSolutions.ClientSetup.ClientDeploy.ValidateUserTask.Run(WizData data)
[7748] 140301.134552.8169: ClientSetup: Exiting ValidateUserTask.Run
[7748] 140301.134552.8169: ClientSetup: Task with Id=ClientDeploy.ValidateUser has TaskStatus=Failed
[7748] 140301.134552.8169: ClientSetup: Task with Id=ClientDeploy.ValidateUser has RebootStatus=NoReboot
[7748] 140301.134552.8169: ClientSetup: Exting ConnectorWizardForm.RunTasks
[6720] 140301.134552.8325: ClientSetup: JoinNetwork Tasks returned TaskStatus=Failed
[6720] 140301.134554.7857: ClientSetup: Back from the Client Deployment Wizard
[6720] 140301.134554.8012: ClientSetup: Saving Wizard Data
[6720] 140301.134554.8012: ClientSetup: End of ClientDeploy: ErrorCode=1603
Where do I go from here? I would really appreciate some help. Thank you, Michael
Michael Maxwell

I found the issue. The web.config file became damaged on the server. C:\Program Files\Windows Server\Bin\WebApps\CertWebService\Web.config is the file. Performed a search and replace, replace all instances of "%SBSPRODUCTBINPLACEHOLDER% with C:\Program Files\Windows
Server\Bin, restart IIS and run the Connector software install again. Here is a KB on the issue:
http://support.microsoft.com/kb/2828269
Michael
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bond0 10.180.201.15 10.180.0.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:F8:54 1500
bond0 10.180.201.21 10.180.0.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:F8:54 1500
bond0 10.180.201.115 10.180.0.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:F8:54 1500
bond1 10.255.255.15 10.255.255.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:C4:72 1500
bond1 169.254.136.7 169.254.0.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:C4:72 1500
Check: Node connectivity for interface bond1
Result: Node connectivity passed for interface bond1
Check: Node connectivity for interface bond0
Result: Node connectivity failed for interface bond0
Result: Node connectivity check failed
<snipped>But if I just run the component with comp nodecon it succeeds!
runcluvfy.sh comp nodecon -n rac-node1 -verbose
Verifying node connectivity
Checking node connectivity...
Checking hosts config file...
Node Name Status Comment
rac-node1 passed
Verification of the hosts config file successful
Interface information for node rac-node1
Name IP Address Subnet Gateway Def. Gateway HW Address MTU
bond0 10.180.201.15 10.180.0.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:F8:54 1500
bond0 10.180.201.21 10.180.0.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:F8:54 1500
bond0 10.180.201.115 10.180.0.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:F8:54 1500
bond1 10.255.255.15 10.255.255.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:C4:72 1500
bond1 169.254.136.7 169.254.0.0 0.0.0.0 10.180.10.1 00:1A:4B:DC:C4:72 1500
Check: Node connectivity of subnet 10.180.0.0
Source Destination Connected?
rac-node1[10.180.201.15] rac-node1[10.180.201.21] yes
rac-node1[10.180.201.15] rac-node1[10.180.201.115] yes
rac-node1[10.180.201.21] rac-node1[10.180.201.115] yes
Result: Node connectivity passed for subnet 10.180.0.0 with node(s) rac-node1
Check: TCP connectivity of subnet 10.180.0.0
Source Destination Connected?
rac-node1:10.180.201.15 rac-node1:10.180.201.21 passed
rac-node1:10.180.201.15 rac-node1:10.180.201.115 passed
Result: TCP connectivity check passed for subnet 10.180.0.0
Check: Node connectivity of subnet 10.255.255.0
Result: Node connectivity passed for subnet 10.255.255.0 with node(s) rac-node1
Check: TCP connectivity of subnet 10.255.255.0
Result: TCP connectivity check passed for subnet 10.255.255.0
Check: Node connectivity of subnet 169.254.0.0
Result: Node connectivity passed for subnet 169.254.0.0 with node(s) rac-node1
Check: TCP connectivity of subnet 169.254.0.0
Result: TCP connectivity check passed for subnet 169.254.0.0
Interfaces found on subnet 10.180.0.0 that are likely candidates for VIP are:
rac-node1 bond0:10.180.201.15 bond0:10.180.201.21 bond0:10.180.201.115
Interfaces found on subnet 169.254.0.0 that are likely candidates for VIP are:
rac-node1 bond1:169.254.136.7
Interfaces found on subnet 10.255.255.0 that are likely candidates for a private interconnect are:
rac-node1 bond1:10.255.255.15
Result: Node connectivity check passed
Verification of node connectivity was successful.I'm not sure why?

Exchange 2010 SP1 install fails with -1603 error

I am getting a -1603 error when installing Exchange 2010 SP1. Installation fails when copying files/removing old version with the following error:
[10/01/2010 23:17:06.0823] [2] Beginning processing uninstall-MsiPackage -ProductCode:'6574fdc2-40fc-405a-9554-22d1ce15686b' -LogFile:'C:\ExchangeSetupLogs\InstallSearch.msilog'
[10/01/2010 23:17:06.0847] [2] Removing MSI package with code '6574fdc2-40fc-405a-9554-22d1ce15686b'.
[10/01/2010 23:17:09.0400] [2] [ERROR] Unexpected Error
[10/01/2010 23:17:09.0401] [2] [ERROR] Couldn't remove product with code 6574fdc2-40fc-405a-9554-22d1ce15686b. Fatal error during installation. Error code is 1603.
[10/01/2010 23:17:09.0401] [2] [ERROR] Fatal error during installation
[10/01/2010 23:17:09.0409] [2] Ending processing uninstall-MsiPackage
[10/01/2010 23:17:09.0411] [1] The following 1 error(s) occurred during task execution:
[10/01/2010 23:17:09.0412] [1] 0. ErrorRecord: Couldn't remove product with code 6574fdc2-40fc-405a-9554-22d1ce15686b. Fatal error during installation. Error code is 1603.
Does anyone know how to resolve this?
Thanks,
greg

Hi Frank,
I've the same problem when I try to install the SP2.
When I try to install RU 4v2, 5 or 6, then comes error 2771. So I waiting for SP2 in the hope, a full install of the SP will fix this.
But the setup broke with the following entries:
[12.07.2011 19:51:59.0379] [0] Setup will run the task 'uninstall-msipackage'
[12.07.2011 19:51:59.0379] [1] Setup launched task 'uninstall-msipackage -logfile 'C:\ExchangeSetupLogs\ExchangeSetup.msilog' -ProductCode '4934d1ea-be46-48b1-8847-f1af20e892c1' -PropertyValues 'BYPASS_CONFIGURED_CHECK=1 DEFAULTLANGUAGENAME=DEU''
[12.07.2011 19:51:59.0379] [1] Die Active Directory-Sitzungseinstellungen für 'Uninstall-MsiPackage' lauten: Vollständige Gesamtstruktur anzeigen: 'True', Konfigurationsdomänencontroller: 'LicPDC.kh-lichtenstein.local', Bevorzugter globaler Katalog:
'LicPDC.kh-lichtenstein.local', Bevorzugte Domänencontroller: '{ LicPDC.kh-lichtenstein.local }'
[12.07.2011 19:51:59.0379] [1] Beginning processing uninstall-msipackage -LogFile:'C:\ExchangeSetupLogs\ExchangeSetup.msilog' -ProductCode:'4934d1ea-be46-48b1-8847-f1af20e892c1' -PropertyValues:'BYPASS_CONFIGURED_CHECK=1 DEFAULTLANGUAGENAME=DEU'
[12.07.2011 19:51:59.0410] [1] Removing MSI package with code '4934d1ea-be46-48b1-8847-f1af20e892c1'.
[12.07.2011 19:52:04.0551] [1] [ERROR] Unexpected Error
[12.07.2011 19:52:04.0551] [1] [ERROR] Couldn't remove product with code 4934d1ea-be46-48b1-8847-f1af20e892c1. Schwerwiegender Fehler bei der Installation. Error code is 1603.
[12.07.2011 19:52:04.0551] [1] [ERROR] Schwerwiegender Fehler bei der Installation
[12.07.2011 19:52:04.0613] [1] Ending processing uninstall-msipackage
The MSI package with code '4934d1ea-be46-48b1-8847-f1af20e892c1' ist the SP1.
Actual System: Server2008R2SP1 / Exchange2010SP1 RU3v3
It is possible to solve this problem?
Rene Hubert - Systemadministrator - DRK KH Lichtenstein gGmbH
I too have this
problem.

Windows Server 2012 Windows Backup failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).

The Volume Shadow Copy service initially was running under the context of System, so we thought that ‘System’ doesn’t have permissions to access network shares.
When the Volume Shadow Copy service was running under the context of System, this was the error logged:
“failed with following error code '0x8078014B' (There was a failure in creating a directory on the backup storage location.).”
Which is likely due to not having permissions to write to the network location.
This is a scheduled backup trying to write to a network location, so we changes the service to run under the context of an account that does have permissions to write to the network share.
 Then the error changed to this:
“failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).”
HRESULT 0x8078006b
DetailedHRESULT 0x8004230f
ErrorMessage %%2155348075
BackupState 12
VolumesInfo <VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0"
BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0"
TotalNoOfFiles="0" Flags="1604" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228"
DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0"
FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0"
/></VolumeInfo>
We aren’t really seeing anything that gives any hint on what the issue is.
Any ideas? Thanks in advance!

We are trying to back up folders/files from 2 local drives (C: & D:), both of which have only 10% space used, and 100 GB free.
We are attempting to back the files up to a Remote Shared File (and there is 100+ GB free space out there).
 If we try another network location, we receive the exact same error.
This is Windows Server 2012, not running Hyper-V and is a physical server not a VM.
Thank you for the link.
Looking in:
Event Viewer / Application and Service Logs / Microsoft / Windows / Backup / Operational
But it doesn’t seem to give any more details:
Log Name:
Microsoft-Windows-Backup
Source:
Microsoft-Windows-Backup
Date:
7/8/2013 8:00:12 PM
Event ID:
5
Task Category: None
Level:
Error
Keywords:
User:
SYSTEM
Computer:
servername.edu
Description:
The backup operation that started at '‎2013‎-‎07‎-‎09T02:00:06.273000000Z' has failed with following error code '0x8078006B' (Windows Backup failed to create the shared protection point on the source volumes.).
Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />
<EventID>5</EventID>
<Version>3</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2013-07-09T02:00:12.872602100Z" />
<EventRecordID>30</EventRecordID>
<Correlation />
<Execution ProcessID="3028" ThreadID="3996" />
<Channel>Microsoft-Windows-Backup</Channel>
<Computer>servername.edu</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BackupTemplateID">{A421E864-A115-4288-8D12-F4878CF8A248}</Data>
<Data Name="HRESULT">0x8078006b</Data>
<Data Name="DetailedHRESULT">0x8004230f</Data>
<Data Name="ErrorMessage">%%2155348075</Data>
<Data Name="BackupState">12</Data>
<Data Name="BackupTime">2013-07-09T02:00:06.273000000Z</Data>
<Data Name="BackupTarget">\\servername\BACKUP</Data>
<Data Name="NumOfVolumes">2</Data>
<Data Name="VolumesInfo"><VolumeInfo><VolumeInfoItem Name="C:" OriginalAccessPath="C:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="1" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0"
IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="1604" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /><VolumeInfoItem
Name="D:" OriginalAccessPath="D:" State="15" HResult="-2139619228" DetailedHResult="0" PreviousState="0" IsCritical="0" IsIncremental="0" BlockLevel="0" HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0"
NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0" Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo></Data>
<Data Name="SourceSnapStartTime">2013-07-09T02:00:06.289250300Z</Data>
<Data Name="SourceSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="PrepareBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PrepareBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupWriteEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="TargetSnapStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="TargetSnapEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="DVDFormatStartTime"><TimesList></TimesList></Data>
<Data Name="DVDFormatEndTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyStartTime"><TimesList></TimesList></Data>
<Data Name="MediaVerifyEndTime"><TimesList></TimesList></Data>
<Data Name="BackupPreviousState">2</Data>
<Data Name="ComponentStatus"><ComponentStatus></ComponentStatus></Data>
<Data Name="ComponentInfo"><ComponentInfo></ComponentInfo></Data>
<Data Name="SSBEnumerateStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBEnumerateEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBVhdCreationEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupStartTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SSBBackupEndTime">1601-01-01T00:00:00.000000000Z</Data>
<Data Name="SystemStateBackup"><SystemState IsPresent="0" HResult="0" DetailedHResult="0" /></Data>
<Data Name="BMR"><BMR IsPresent="0" HResult="0" DetailedHResult="0" /></Data>
<Data Name="VssFullBackup">false</Data>
<Data Name="UserInputBMR">false</Data>
<Data Name="UserInputSSB">false</Data>
<Data Name="BackupSuccessLogPath">
</Data>
<Data Name="BackupFailureLogPath">
</Data>
<Data Name="EnumerateBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="EnumerateBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupStartTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="PruneBackupEndTime"><TimesList><Time Time="1601-01-01T00:00:00.000Z" /><Time Time="1601-01-01T00:00:00.000Z" /></TimesList></Data>
<Data Name="BackupFlags">0x9</Data>
<Data Name="ComponentInfoSummary"><ComponentInfoSummary ComponentInfoArrayPresent="1" TotalComponents="0" SucceededComponents="0" /></Data>
</EventData>
</Event>

Cisco VPN client install fails with Error 1722 on Windows 7

Hi,
I am having issues with laptops upgraded from Vista to Windows 7.
Prior to the upgrade they are running Cisco VPN Client 5.0.05.0290. These laptops also have Juniper Network Connect 6.5 and Citrix web client installed. The windows upgrade advisor made no recommendations regarding uninstalling / reinstalling these apps.
I have done an inplace upgade to Windows 7 (Windows Vista Enterprise 32bit to Windows 7 Enterprise 32 bit) and after the install the Cisco client is not working. Uninstalled the client (the uninstall was successful) then reinstalled and the installation fails at Installing Cisco Systems Virtual Adapter - error 1722 there was a problem with the windows installer package.
I have followed the steps for a manual uninstall of the Cisco client and then tried the install again - still not successful. Interestingly (or not) the Juniper Network Connect also fails with the error The Network Connect Virtual adapter driver is not installed properly. This also fails to reinstall after being removed.
I tried removing the VPN clients on another laptop and then running the upgrade but the same errors occured when reinstalling the VPN Client. I have tried the Winfix and DNE patch from Citrix but these fail saying there is a corruption in the application.
On another laptop where only the Cisco VPN client was installed a reinstall was required after the upgrade, but it did install successfully.
On a clean image these applications all install fine, however I have a large number of laptops do upgrade and don't want to do a fresh install and settings migration on all of them.
What files / registry entrys are involved with the DNE adapter so I can manually clear it all out before reinstalling?
Anything else I can do to troubleshoot this issue?
Cheers,
James

You should be able to install the 64 bit version of the Cisco VPN software
Latest version is vpnclient-winx64-msi-5.0.07.0440-k9.exe
You should download and run MCPR.exe first, to clean out any traces of McAfee products that conflict with Cisco VPN.
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
If there is a problem with vbscript registration on the system - there is a fixit tool from Microsoft for that:
MicrosoftFixit50842.msi
(Using Shrew VPN is a possible workaround.)

DTM install fails with error 1935 on Windows 7

Trying to install DTM 600_b047 on a Windows 7 64-bit system. Install fails with
Error 1935 and HRESULT= 80073712. Have tried to run via Run As Administrator. It seems to get most of the way through before failing. (Without Run As Admin, it fails much earlier complaining about a cab file not found.)
Any ideas?

Hey adairlw,
Welcome to the BlackBerry Support Community Forums.
What security software is currently installed on the computer?
Also can I get you to re-name the install shield folder which is located under C:\Program files\common files. Once you re-name the folder, then try to install the software.
I look forward to your reply.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

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