Connector Installation Issues

Hi, I recently installed Windows Server 2012 Essentials R2 in a workgroup environment without issue and am trying to get the connector software working on all my clients. I had a 2011 server that ended up having some permissions/access issues
and the connector software I used had issues. With uninstalling the old connector software on my MAC I was able to install the connector software but I am not able to uninstall and get working on a 8.1 machine.
The error message I receive is cannot connect this computer to the network
The server is not available. Try connection this computer again, or for more information, see Troubleshoot connecting computers to the server.
I've seen a couple steps of actions I could take including verifying local certificate, pointing DNS to server rather than router, and running a script to verify IIS but wanted to check with the community to see if they read this log as a DNS issue?
Thanks in advance!
[5048] 140424.195103.6288: ClientSetup: Task with Id=ClientDeploy.JoinDomain will be rerun after 30 seconds...
[5048] 140424.195133.6542: ClientSetup: ComputerMgmt.FlushDnsCache starts
[5048] 140424.195133.6542: ClientSetup: ProcessHelper.StartProcessWithRedirectOutput() Executing "C:\WINDOWS\system32\ipconfig.exe" /flushdns
[308] 140424.195133.6542: ClientSetup: Standard Ouptput:
[308] 140424.195133.6542: ClientSetup: Standard Ouptput: Windows IP Configuration
[308] 140424.195133.6542: ClientSetup: Standard Ouptput:
[308] 140424.195133.6542: ClientSetup: Standard Ouptput: Successfully flushed the DNS Resolver Cache.
[308] 140424.195133.6699: ClientSetup: Standard Ouptput:
[3356] 140424.195133.6699: ClientSetup: Standard Error:
[5048] 140424.195133.6699: ClientSetup: The exit code of the process (C:\WINDOWS\system32\ipconfig.exe) is: 0
[5048] 140424.195133.6699: ClientSetup: Running Task with Id=ClientDeploy.JoinDomain in 2nd iteration
[5048] 140424.195133.6699: ClientSetup: Entering JoinDomainTask.Run
[5048] 140424.195133.6699: ClientSetup: Domain Join Client to Server Domain: ClientComputerName=ASUS ServerDomainNetBiosName=WORKGROUP
[5048] 140424.195133.6699: ClientSetup: Trying to evaluate if we need to set Local Nic Dns address be the same as server DNS setting.
[5048] 140424.195138.5761: ClientSetup: DNS failed to resolve server's host name, needs set DNS
[5048] 140424.195138.5761: ClientSetup: Trying to set DNS setting.
[5048] 140424.195138.5761: ClientSetup: Configure DNS settings on local NIC
[5048] 140424.195139.8261: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3684] 140424.195140.7775: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195141.0431: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195142.2462: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195150.8400: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3684] 140424.195150.8400: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195150.8400: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3684] 140424.195151.9963: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195202.8400: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195202.8400: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195214.8400: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195214.8400: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195216.1213: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[1044] 140424.195216.9807: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195217.3400: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[1044] 140424.195218.1213: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195218.5432: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[1044] 140424.195219.2619: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195226.8723: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195226.8723: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195239.2483: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195239.2483: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195251.2483: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195251.2483: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3912] 140424.195253.3733: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3912] 140424.195254.5296: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3912] 140424.195255.6702: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.76.76', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195301.3265: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195302.5608: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195303.2796: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195303.2796: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195312.6077: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_TCP (0x00000010)', serverIP = '75.75.75.75', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195315.2796: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195315.2796: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[308] 140424.195327.2796: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::2', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[3356] 140424.195327.2796: PInvoke: DnsValidateServerStatus(out serverStatus = 'DNS_VALSVR_ERROR_NO_RESPONSE (0x00000004)', serverIP = '2001:558:feed::1', queryName = '') returns 'DNS_ERROR_RCODE_NO_ERROR (0x00000000)'
[5048] 140424.195327.2796: ClientSetup: Could not successfully set the DNS of any client NIC
[5048] 140424.195327.2796: ClientSetup: Failed to set Local Nic Dns address as the Server IP.
[5048] 140424.195327.2796: ClientSetup: NetGetJoinInformation (server = [], ...)
[5048] 140424.195327.2796: ClientSetup: Running Join Domain
[5048] 140424.195327.2796: ClientSetup: Disconnect any share to the server.
[5048] 140424.195327.2796: ClientSetup: NetUseEnum (UncServerName = [] )
[5048] 140424.195327.2796: ClientSetup: NetUseEnum (UncServerName = [] )
[5048] 140424.195327.2796: ClientSetup: Trying to clear dns cache.
[5048] 140424.195327.2796: ClientSetup: ComputerMgmt.FlushDnsCache starts
[5048] 140424.195327.2796: ClientSetup: ProcessHelper.StartProcessWithRedirectOutput() Executing "C:\WINDOWS\system32\ipconfig.exe" /flushdns
[3356] 140424.195327.2952: ClientSetup: Standard Ouptput:
[3356] 140424.195327.2952: ClientSetup: Standard Ouptput: Windows IP Configuration
[3356] 140424.195327.2952: ClientSetup: Standard Ouptput:
[3356] 140424.195327.2952: ClientSetup: Standard Ouptput: Successfully flushed the DNS Resolver Cache.
[3356] 140424.195327.2952: ClientSetup: Standard Ouptput:
[3356] 140424.195327.2952: ClientSetup: Standard Error:
[5048] 140424.195327.2952: ClientSetup: The exit code of the process (C:\WINDOWS\system32\ipconfig.exe) is: 0
[5048] 140424.195327.2952: ClientSetup: Calling SetPrimaryDnsSuffix.
[5048] 140424.195327.2952: ClientSetup: SetPrimaryDnsSuffix (WORKGROUP.local)
[5048] 140424.195327.2952: ClientSetup: SetComputerNameEx (WORKGROUP.local)
[5048] 140424.195327.2952: ClientSetup: Update tcpip Domain parameter with WORKGROUP.local
[5048] 140424.195327.2952: ClientSetup: Calling join domain [WORKGROUP.local] with domain user [WORKGROUP.local\Rickschultz] credential.
[5048] 140424.195327.2952: ClientSetup: Joining local machine to domain WORKGROUP.local
[5048] 140424.195327.2952: ClientSetup: NetJoinDomain( , WORKGROUP.local, , WORKGROUP.local\Rickschultz, *, NetSetupJoinDomain, NetSetupAcctCreate, NetSetupAcctDelete, NetSetupDomainJoinIfJoined, NetSetupDeferSpnSet)
[5048] 140424.195327.3421: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195328.3734: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195329.4202: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195330.4671: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195331.4984: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195332.5609: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195333.6234: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195334.6702: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195335.7171: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195336.7796: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195336.7796: ClientSetup: Join domain fails on the first time, exception: System.ComponentModel.Win32Exception (0x80004005): The specified domain either does not exist or could not be contacted
   at Microsoft.WindowsServerSolutions.ClientSetup.NativeMethods.NativeMethodRetryWrapper(NativeMethodInvoker nmi, UInt32 numTries, TimeSpan timeToWaitBetweenRetries, String descriptionForLog, UInt32[] retryableErrorCodes)
   at Microsoft.WindowsServerSolutions.ClientSetup.NativeMethods.NetJoinDomain(String server, String domain, String destinationOuPath, String user, SecureString password, JoinDomainOptions joinOptions)
   at Microsoft.WindowsServerSolutions.ClientSetup.ComputerMgmt.JoinDomain(String domainName, String domainUserName, SecureString domainUserPass, String machineAccountOU)
   at Microsoft.WindowsServerSolutions.ClientSetup.ClientDeploy.JoinDomainTask.Run(WizData data)
[5048] 140424.195336.7796: ClientSetup: Rerun JoinDomain after restarting dns client service.
[5048] 140424.195336.7796: ClientSetup: Ensuring that ServiceName=dnscache is stopped
[5048] 140424.195336.7796: ClientSetup: Ensuring that ServiceName=dnscache is Running
[5048] 140424.195336.7952: ClientSetup: Joining local machine to domain WORKGROUP.local
[5048] 140424.195336.7952: ClientSetup: NetJoinDomain( , WORKGROUP.local, , WORKGROUP.local\Rickschultz, *, NetSetupJoinDomain, NetSetupAcctCreate, NetSetupAcctDelete, NetSetupDomainJoinIfJoined, NetSetupDeferSpnSet)
[5048] 140424.195338.8577: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195341.8890: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195342.9515: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195343.9828: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195345.0140: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195346.0609: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195347.1234: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195348.1703: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195349.2015: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195350.2484: ClientSetup: nativeNetJoinDomain returned ErrCode=1355
[5048] 140424.195350.2484: ClientSetup: JoinDomain failed: System.ComponentModel.Win32Exception (0x80004005): The specified domain either does not exist or could not be contacted
   at Microsoft.WindowsServerSolutions.ClientSetup.NativeMethods.NativeMethodRetryWrapper(NativeMethodInvoker nmi, UInt32 numTries, TimeSpan timeToWaitBetweenRetries, String descriptionForLog, UInt32[] retryableErrorCodes)
   at Microsoft.WindowsServerSolutions.ClientSetup.NativeMethods.NetJoinDomain(String server, String domain, String destinationOuPath, String user, SecureString password, JoinDomainOptions joinOptions)
   at Microsoft.WindowsServerSolutions.ClientSetup.ComputerMgmt.JoinDomain(String domainName, String domainUserName, SecureString domainUserPass, String machineAccountOU)
   at Microsoft.WindowsServerSolutions.ClientSetup.ClientDeploy.JoinDomainTask.Run(WizData data)
[5048] 140424.195350.2484: ClientSetup: ProcessHelper.StartProcessWithRedirectOutput() Executing "C:\WINDOWS\system32\ipconfig.exe" /all
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput: Windows IP Configuration
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Host Name . . . . . . . . . . . . : Asus
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Primary Dns Suffix . . . . . . . : WORKGROUP.local
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Node Type . . . . . . . . . . . . : Hybrid
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    IP Routing Enabled. . . . . . . . : No
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    WINS Proxy Enabled. . . . . . . . : No
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DNS Suffix Search List. . . . . . : WORKGROUP.local
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
hsd1.mn.comcast.net.
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput: Ethernet adapter Ethernet:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Connection-specific DNS Suffix . : hsd1.mn.comcast.net.
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Physical Address. . . . . . . . . : 00-1B-FC-4C-99-10
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DHCP Enabled. . . . . . . . . . . : Yes
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Autoconfiguration Enabled . . . . : Yes
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    IPv6 Address. . . . . . . . . . . : 2601:2:4480:3fc:4c96:9a22:7c44:7897(Preferred)
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Temporary IPv6 Address. . . . . . : 2601:2:4480:3fc:c809:e958:de28:dd91(Preferred)
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Link-local IPv6 Address . . . . . : fe80::4c96:9a22:7c44:7897%3(Preferred)
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    IPv4 Address. . . . . . . . . . . : 10.0.0.38(Preferred)
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Subnet Mask . . . . . . . . . . . : 255.255.255.0
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Lease Obtained. . . . . . . . . . : Thursday, April 24, 2014 4:25:05 PM
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Lease Expires . . . . . . . . . . : Thursday, May 1, 2014 4:25:08 PM
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Default Gateway . . . . . . . . . : fe80::c:0:0:0%3
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
10.0.0.1
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DHCP Server . . . . . . . . . . . : 10.0.0.1
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DHCPv6 IAID . . . . . . . . . . . : 251665404
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-21-03-2F-00-1B-FC-4C-99-10
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DNS Servers . . . . . . . . . . . : 2001:558:feed::2
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
2001:558:feed::1
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
75.75.76.76
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
75.75.75.75
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    NetBIOS over Tcpip. . . . . . . . : Enabled
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput: Tunnel adapter isatap.hsd1.mn.comcast.net.:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Media State . . . . . . . . . . . : Media disconnected
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Connection-specific DNS Suffix . : hsd1.mn.comcast.net.
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DHCP Enabled. . . . . . . . . . . : No
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Autoconfiguration Enabled . . . . : Yes
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput: Tunnel adapter Local Area Connection* 11:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Connection-specific DNS Suffix . :
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DHCP Enabled. . . . . . . . . . . : No
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Autoconfiguration Enabled . . . . : Yes
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2cec:2b4a:e77c:572d(Preferred)
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Link-local IPv6 Address . . . . . : fe80::2cec:2b4a:e77c:572d%5(Preferred)
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    Default Gateway . . . . . . . . . :
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DHCPv6 IAID . . . . . . . . . . . : 117440512
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-21-03-2F-00-1B-FC-4C-99-10
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:    NetBIOS over Tcpip. . . . . . . . : Disabled
[2372] 140424.195350.2796: ClientSetup: Standard Ouptput:
[2372] 140424.195350.2796: ClientSetup: Standard Error:
[5048] 140424.195350.2796: ClientSetup: The exit code of the process (C:\WINDOWS\system32\ipconfig.exe) is: 0
[5048] 140424.195350.2796: ClientSetup: ProcessHelper.StartProcessWithRedirectOutput() Executing "C:\WINDOWS\system32\route.exe" print
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: ===========================================================================
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: Interface List
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   3...00 1b fc 4c 99 10 ......NVIDIA nForce Networking Controller
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   1...........................Software Loopback Interface 1
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   4...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: ===========================================================================
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: IPv4 Route Table
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: ===========================================================================
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: Active Routes:
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: Network Destination        Netmask          Gateway       Interface Metric
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:           0.0.0.0          0.0.0.0         10.0.0.1
10.0.0.38     20
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:          10.0.0.0    255.255.255.0         On-link
10.0.0.38    276
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:         10.0.0.38 255.255.255.255         On-link         10.0.0.38
276
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:        10.0.0.255 255.255.255.255         On-link         10.0.0.38
276
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:         127.0.0.0        255.0.0.0         On-link
127.0.0.1    306
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:         127.0.0.1 255.255.255.255         On-link         127.0.0.1
306
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   127.255.255.255 255.255.255.255         On-link         127.0.0.1    306
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:         224.0.0.0        240.0.0.0         On-link
127.0.0.1    306
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:         224.0.0.0        240.0.0.0         On-link
10.0.0.38    276
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   255.255.255.255 255.255.255.255         On-link         127.0.0.1    306
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   255.255.255.255 255.255.255.255         On-link         10.0.0.38    276
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: ===========================================================================
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: Persistent Routes:
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   None
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: IPv6 Route Table
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: ===========================================================================
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: Active Routes:
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: If Metric Network Destination      Gateway
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   3    276 ::/0                     fe80::c:0:0:0
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   1    306 ::1/128                  On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   5    306 2001::/32                On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   5    306 2001:0:9d38:6ab8:2cec:2b4a:e77c:572d/128
[5048] 140424.195350.3109: ClientSetup: The exit code of the process (C:\WINDOWS\system32\route.exe) is: 0
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:
On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   3    276 2601:2:4480:3fc::/64     On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   3    276 2601:2:4480:3fc:4c96:9a22:7c44:7897/128
[5048] 140424.195350.3109: ClientSetup: ProcessHelper.StartProcessWithRedirectOutput() Executing "C:\WINDOWS\system32\nslookup.exe" MEDIASERVER
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:
On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   3    276 2601:2:4480:3fc:c809:e958:de28:dd91/128
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:
On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   3    276 fe80::/64                On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   5    306 fe80::/64                On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   5    306 fe80::2cec:2b4a:e77c:572d/128
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:
On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   3    276 fe80::4c96:9a22:7c44:7897/128
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:
On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   1    306 ff00::/8                 On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   3    276 ff00::/8                 On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   5    306 ff00::/8                 On-link
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: ===========================================================================
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput: Persistent Routes:
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:   None
[2372] 140424.195350.3109: ClientSetup: Standard Ouptput:
[2372] 140424.195350.3109: ClientSetup: Standard Error:
[1144] 140424.195356.3421: ClientSetup: Standard Error: *** Request to UnKnown timed-out
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput: DNS request timed out.
[1144] 140424.195356.3421: ClientSetup: Standard Error:
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput:     timeout was 2 seconds.
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput: Server: UnKnown
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput: Address: 2001:558:feed::2
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput:
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput: DNS request timed out.
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput:     timeout was 2 seconds.
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput: DNS request timed out.
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput:     timeout was 2 seconds.
[2372] 140424.195356.3421: ClientSetup: Standard Ouptput:
[1144] 140424.195356.3421: ClientSetup: Standard Error:
[5048] 140424.195356.3421: ClientSetup: The exit code of the process (C:\WINDOWS\system32\nslookup.exe) is: 0
[5048] 140424.195356.3421: ClientSetup: Set CD Fail reason 11 for SQM in ClientDeployment.exe
[5048] 140424.195356.3421: ClientSetup: RecordClientDeploymentFailReason: Save registry failed in ClientDeployment.exe : System.UnauthorizedAccessException: Cannot write to the registry key.
   at Microsoft.Win32.RegistryKey.EnsureWriteable()
   at Microsoft.Win32.RegistryKey.CreateSubKeyInternal(String subkey, RegistryKeyPermissionCheck permissionCheck, Object registrySecurityObj, RegistryOptions registryOptions)
   at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck)
   at Microsoft.WindowsServerSolutions.ClientSetup.ClientDeploy.Helper.RecordClientDeploymentFailReason(UInt32 failReason)
[5048] 140424.195356.3421: ClientSetup: Exiting JoinDomainTask.Run
[5048] 140424.195356.3421: ClientSetup: Task with Id=ClientDeploy.JoinDomain has TaskStatus=Failed
[5048] 140424.195356.3421: ClientSetup: Task with Id=ClientDeploy.JoinDomain has RebootStatus=NoReboot
[5048] 140424.195356.3421: ClientSetup: Task with Id=ClientDeploy.JoinDomain still failed in the 2nd iteration
[5048] 140424.195356.3421: ClientSetup: Exting ConnectorWizardForm.RunTasks
[3864] 140424.195356.3421: ClientSetup: JoinNetwork Tasks returned TaskStatus=Failed
Rick

from the workstation:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\Rick>ipconfig /all
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Asus
   Primary Dns Suffix . . . . . . . : WORKGROUP.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : WORKGROUP.local
                                       hsd1.mn.comcast.net.
Ethernet adapter Ethernet:
   Connection-specific DNS Suffix . : hsd1.mn.comcast.net.
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
   Physical Address. . . . . . . . . : 00-1B-FC-4C-99-10
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:2:4480:3fc:4c96:9a22:7c44:7897(Prefe
rred)
   Temporary IPv6 Address. . . . . . : 2601:2:4480:3fc:c809:e958:de28:dd91(Depre
cated)
   Temporary IPv6 Address. . . . . . : 2601:2:4480:3fc:d436:9ebb:9fc2:1c3c(Depre
cated)
   Temporary IPv6 Address. . . . . . : 2601:2:4480:3fc:f883:c9dd:11fd:3d65(Prefe
rred)
   Link-local IPv6 Address . . . . . : fe80::4c96:9a22:7c44:7897%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.38(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, April 24, 2014 4:25:05 PM
   Lease Expires . . . . . . . . . . : Thursday, May 1, 2014 4:25:07 PM
   Default Gateway . . . . . . . . . : fe80::c:0:0:0%3
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 251665404
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-21-03-2F-00-1B-FC-4C-99-10
   DNS Servers . . . . . . . . . . . : 2001:558:feed::2
                                       2001:558:feed::1
                                       75.75.76.76
                                       75.75.75.75
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hsd1.mn.comcast.net.:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . : hsd1.mn.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2cec:2b4a:e77c:572d(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::2cec:2b4a:e77c:572d%5(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 117440512
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-21-03-2F-00-1B-FC-4C-99-10
   NetBIOS over Tcpip. . . . . . . . : Disabled
from the server:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\Rick>ipconfig /all
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Asus
   Primary Dns Suffix . . . . . . . : WORKGROUP.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : WORKGROUP.local
                                       hsd1.mn.comcast.net.
Ethernet adapter Ethernet:
   Connection-specific DNS Suffix . : hsd1.mn.comcast.net.
   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
   Physical Address. . . . . . . . . : 00-1B-FC-4C-99-10
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:2:4480:3fc:4c96:9a22:7c44:7897(Prefe
rred)
   Temporary IPv6 Address. . . . . . : 2601:2:4480:3fc:c809:e958:de28:dd91(Depre
cated)
   Temporary IPv6 Address. . . . . . : 2601:2:4480:3fc:d436:9ebb:9fc2:1c3c(Depre
cated)
   Temporary IPv6 Address. . . . . . : 2601:2:4480:3fc:f883:c9dd:11fd:3d65(Prefe
rred)
   Link-local IPv6 Address . . . . . : fe80::4c96:9a22:7c44:7897%3(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.38(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, April 24, 2014 4:25:05 PM
   Lease Expires . . . . . . . . . . : Thursday, May 1, 2014 4:25:07 PM
   Default Gateway . . . . . . . . . : fe80::c:0:0:0%3
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 251665404
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-21-03-2F-00-1B-FC-4C-99-10
   DNS Servers . . . . . . . . . . . : 2001:558:feed::2
                                       2001:558:feed::1
                                       75.75.76.76
                                       75.75.75.75
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hsd1.mn.comcast.net.:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . : hsd1.mn.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2cec:2b4a:e77c:572d(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::2cec:2b4a:e77c:572d%5(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 117440512
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-21-03-2F-00-1B-FC-4C-99-10
   NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Rick>
Rick

Similar Messages

OIM Password sync connector installation issue

Hi All,
I am trying to configure password synchronziation between OIM & Active Directory. while installing AD Password Sync connector on AD Host it is returniing following.
Error occurred while uploading prepAD.ldif. , please refer to %TEMP%\oimpwdsync.log. Please upload
prepAD.ldif to Active Directory Domain Controller before applying ACLs.
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I'm also getting the same error.
This is the content of the log file :
(Apr 14, 2011 6:19:27 AM), Install, com.oracle.installshield.adpwd.pathValidator, dbg, Directory does not exists, will get created at the installation time
(Apr 14, 2011 6:19:38 AM), Install, com.installshield.product.actions.UninstallerJVMResolution, dbg.jvm, attempting to use the current JVM
(Apr 14, 2011 6:19:38 AM), Install, com.installshield.product.actions.UninstallerJVMResolution, dbg.jvm, searching for a JVM
(Apr 14, 2011 6:19:38 AM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$Installer, err, ProductException: (error code = 601; message="JVM not found")
STACK_TRACE: 8
ProductException: (error code = 601; message="JVM not found")
     at com.installshield.product.actions.JVMResolution.install(JVMResolution.java:171)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.checkUninstallerJVMResolution(PureJavaProductServiceImpl.java:4793)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4554)
     at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3758)
     at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:41)
     at java.lang.Thread.run(Unknown Source)
(Apr 14, 2011 6:19:38 AM), Install, com.oracle.installshield.adpwd.execTool, err, Cannot run program "C:\Program": CreateProcess error=2, The system cannot find the file specified
(Apr 14, 2011 6:19:38 AM), Install, com.installshield.wizardx.ascii.ModifyFile, msg2, ASCII file C:\Program Files\oracle\OIMADPasswordSync\prepAD.ldif does not exist and will be created.
(Apr 14, 2011 6:19:38 AM), Install, com.oracle.installshield.adpwd.ldapModify, err, gen exp
(Apr 14, 2011 6:19:38 AM), Install, com.oracle.installshield.adpwd.ldapModify, err, C:\Program Files\oracle\OIMADPasswordSync\prepAD.ldif (The system cannot find the file specified)
Anyone fixed it. I have checked JAVA env is set in my machine
C:\>echo %JAVA_HOME%
D:\oracle\Middleware\jdk160_14_R27.6.5-32
C:\>java -version
java version "1.6.0_12"
Java(TM) SE Runtime Environment (build 1.6.0_12-b04)
Java HotSpot(TM) Client VM (build 11.2-b01, mixed mode)
Did anyone fix the issue?

OID Connector Installation error

Hi All,
I am trying to intergrate OIM 11.1.1.5.0 with OID Connector 9.0.4 to provision the Users. While Installation i am getting the error as " DOBJ.XML_IMPORT_ERROR DUPLICATE OUG " in the Connector Installation page and Import of Connector XML Files (Using Deployment Manager) got failed.
Please suggest me, to resolve this issue.
In Log file it shows the following errors.
<Nov 14, 2013 11:50:02 AM IST> <Error> <XELLERATE.DATABASE> <BEA-000000> <Class/Method: tcDataBase/writeStatement encounter some problems: ORA-00001: unique constraint (DEV_OIM.PK_OUG) violated
java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (DEV_OIM.PK_OUG) violated
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:481)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:205)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:548)
<Nov 14, 2013 11:50:02 AM IST> <Error> <XELLERATE.DDM.IMPORT> <BEA-000000> <Insert failed.>
<Nov 14, 2013 11:50:02 AM IST> <Error> <XELLERATE.DDM.IMPORT> <BEA-000000> <Exception during import
com.thortech.xl.ddm.exception.DDMException: Duplicate OUG
 at com.thortech.xl.ddm.repositories.rdbms.datatypes.data.TableInstance.finishDataObject(TableInstance.java:836)
 at com.thortech.xl.ddm.repositories.rdbms.impl.RDBMSRepository.finishdataObject(RDBMSRepository.java:956)
<Nov 14, 2013 11:50:02 AM IST> <Error> <XELLERATE.DATABASE> <BEA-000000> <Class/Method: tcDataBase/writeStatement encounter some problems: ORA-02291: integrity constraint (DEV_OIM.FK_EIF_EIH) violated - parent key not found
java.sql.SQLIntegrityConstraintViolationException: ORA-02291: integrity constraint (DEV_OIM.FK_EIF_EIH) violated - parent key not found
<Nov 14, 2013 11:50:03 AM IST> <Error> <XELLERATE.DDM.EXPORT> <BEA-000000> <Unable to add substitution data into history: 4 [UD_OID_ROLE Version][4]>
<Nov 14, 2013 11:50:03 AM IST> <Error> <XELLERATE.DDM.EXPORT> <BEA-000000> <Unable to find corresponding history entry>
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Thanks in advance,
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Hi Shashi,
Thanks for your reply and apologize for late.
I tried your Query (select OBJ_KEY from AMWAY_OIM.OBJ where OBJ_NAME='Give OID Resource Name') but it gave me an error as Table or view doesn't exist.
I tried query as select OBJ_KEY from DEV_OIM.OBJ where OBJ_NAME='OID User'. Here OID user is Resource Name .
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Need help on the below three Questions::
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I have this doubt because I don't see OBJ_KEY=> 41 when I ran this Query select * from DEV_OIM.OUG;
 3.Is the OID Resource Name is correct, which I have taken from OIM console?
Please suggest me and clear the doubts.
Thanks and Reqards,
Karthick Sugumaran

Lightroom 4.2 Installation Issue

Leaving this around in case anyone else has the same problem -- Solution found -- Windows installer issues / registry issues -- used the Microsoft Fix it tool (http://support.microsoft.com/kb/2438651#reso3) to correct. 4.2 install ran fine.
I've read through the posts in the Lightroom forum regarding LR 4.2 install issues. I will list here the things I've done to try to get the install to work:
1) Downloaded the installation software twice.
2) Ran the setup program in admin user mode.
3) Ran the install in admin user mode.
4) Get the following error in a Windows Installer window:
The feature you are trying to use is on a network resource that is unavailable.
Click ok to try again, or enter an alternate path to a folder containing the installation package 'Adobe_Lightroom_x64.msi' in the box below.
Use source:
c:\Users\RMJF\AppData\Local\Temp\{...}
What I have found (after displaying hidden AppData folder):
The location where the .msi file resides is different from the one defaulting in the above window.
I select this alternate path, but still cannot complete the installation.
Furthermore, when I cancel the install, I get this error:
Adobe Photoshop Lightroom 4.2 64-bit Installer Info
Error 1714. The older version of Adobe Photoshop Lightoom 4.2 64-bit cannot be removed. Contact your technical support group
I have been running LR since the beginning of time and most recently LR 4.1, so there is no 4.2 installed.
Also, I tried to fix the install of 4.1 via the programs in Control Panel. I cannot repair it and get this error:
The installation source for this product is not available. Verify that the source exists and that you can access it.
All versions (except the 1.0 version) were downloaded and installed from the Adobe LR site.
So, looking for suggestions.
Seems like there are some missing files from the 4.1 version that are hindering the install of 4.2???
All quite frustrating. Hope you can get me to a speedy solution.
(System info: Windows Vista 64-bit Home, SP 2, 20 GB of disk space to spare! Also, I have set the install program to be allowed by the anti-virus program. I have run a registry clean-up, as well. No other apps are running during the install.)
Message was edited by: marzo19

untill now, 3 phones later, and mayby 10 attemps later to install it: notting. the errors that i am gething are the same as above, but nothing helps for me.
even the microsoft fixid diden't help.
So also desperate.

Installation issue on opensuse 11

Hey All, Im a Windows guy still struggling with Linux set-upsso take it easy on me! :) and Im having a hard time getting blaze installed and running. This is what Ive done so far. I've successfully set-up the latest copy of openSuse11 64 bit version with: Tomcat 6.0.16 (Tested and running) ANT 1.7 JAVA SDK & JDK 6 Junit (ant-junit, junit, junit-javadoc, junit-manual, libcppunit-1_12-0) Downloaded both blazeds.war and blazeds_src_3-0-0-544.zip From Tomcat Manager I uploaded the blazeds.war file successfully. I unzipped the zip file into root/blazeds and from a command prompt ran ant. These are the errors Im getting: * [taskdef] Could no load definitions from resource net/sf/antcontrib/antcontrib.properties. It could not be found. (Repeats about a dozen times) * BUILD FAILED * /root/blazeds/build.xml:445: The following error occurred while executing this line: * /root/blazeds/resources/fds-ajax-bridge/build.xml:52 Problem: failed to create task or type if Cause: The name is undefined. * Action: Check the spelling * Action: Check that any custom tasks/types have been declared * Action: Check that any <presetdef>/<mac rodef> declarations have taken place. Variables: env | grep _HOME ANT_HOME = /usr/share/ant JRE_HOME =/usr/lib64/jvm/java/jre JAVA_HOME =/usr/lib64/jvm/java/jre SDK_HOME =/usr/lib64/jvm/java/jre JDK_HOME =/usr/lib64/jvm/java/jre Any ideas? Brad

Hi Alex,
Sorry I've been away and just got back. Presently I'm working from jrun4 and would like to use blazeds instead. Once my projects get going I would need the ability to use my customers already made linux/tomcat boxes and just plug in blaze.
I look forward to your answer.
Brad
On Fri, Aug 1, 2008 at 12:57 PM, Alex Glosband
<
[email protected]> wrote:
A new message was posted by Alex Glosband in
Configuration and Getting Started Discussion --
Installation issue on opensuse 11
Are you just trying to install and run BlazeDS? Why do you need to build from source?
-Alex
View/reply at
Installation issue on opensuse 11
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Forms 10g Installation issue on windows 7 Professional service pack 1

hi
I am trying to install oracle forms 10g 64 bit windows 7 Professional service pack 1 ..
Below are 2 files that i am using ..
ds_windows_x86_101202_disk1.zip (626,122,752 bytes)
ds_windows_x86_101202_disk2.zip (236,880,881 bytes)
But it failed but the error is ..
Checking operating system version: must be 4.0, 5.0, 5.1 or 5.2. Actual 6.1 Failed <<<<
just wondering if there are any workaround ..

Christian is right - Forms 10g R2 (version 10.1.2.0.2) is not certified for installation on Windows 7. You must apply a Forms 10g R2 patch to bring the version to 10.1.2.3.0 for it to be certified. You must have a My Oracle Support account to obtain the patch.
Now, to your question - is there a workaround; the answer is yes. There are known issues with this installer. I'll list them and their workaround.
1. The Oracle installer checks for a specific set of Windows versions rather than check for a minimum Windows version.
Workaround: Right-click the Installer and select Properties. Click the Compatibility tab and click the checkbox: Run this program in compatibility mode for: Windows XP SP3).
2. The Oracle Installer can't detect Windows Managed Virtual Memory (VM).
Workaround: You must temporarily change the Virtual Memory settings and specify specific Initial and Maximum sizes. See this Microsoft article for more information on changing VM settings. http://windows.microsoft.com/en-us/windows-vista/change-the-size-of-virtual-memory
This change will require you to restart your computer. After you have successfully installed Oracle Forms 10g, you can restore the original VM settings.
3. The Oracle installer MUST be installed as an "Administrator".
Workaround: Windows 7 uses "Least privileged user" so you must right-click the Installer and select the Compatibility tab. Click the "Run this program as an administrator" checkbox.
4. Not a Oracle installer issue, but you will have to install the 32-bit version of the Oracle Java Runtime Environment (JRE) (1.6.0 - not 1.7.0) because Oracle Forms is a 32-bit application so it will not be able to use the 64-bit JRE.
Run the Oracle installer and it should now install succesfully.
Craig...

HP Photosmart D7360 -- Driver/Installation issue

For some reason my HP Pavillion Laptop no longer recognizes my HP Photosmart printer. I have downloaded the drivers, I have the disk and no matter what I do, I can't get the printer driver to install.
It tells me that it can load verythign BUT the driver. Any ideas?
Thanks
jstjohn

Welcome to the forums @Pierre-Louis ,
I read about the installation issue you're having with your Photosmart C4280 on Windows 8. I have a guide that I have heard successful results from and I hope they work for your scenario as well!
Click this link to get started: A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photoshop CS6 Installation issues

Anyone on 10.7.5 having PSCS6 installation issues after trying to apply update via Creative Cloud?

This link took me to location where I chose the appropriate version of Bridge update and it worked. My verion was updated to 5.0.1.23
http://www.adobe.com/support/downloads/product.jsp?product=108&platfor m=Windows

NWDS installation issue - "Please wait... completing the install"

Hi all,
I got the same "Problem" each time I update my NWDS.
[Re: NWDS installation issue.|Re: NWDS installation issue.]
After the installation, when I start the NWDS I get always the message:
"Please wait... completing the install"
If I create a new Workspace this really solves the problem but I don't like to create every time a new workspace after an update and copy all my projects back to this new workspace.
Is there no other solution around? I think I'm not the only one who has this troubles, am I?
Regards,
Stefan

Hi all,
I solved this problem by myself. So for everyone who is interested in how to solve this problem:
Just delete the folder .config in
\workspace\.metadata\
During the next start of NWDS this folder will be created and everything will work as excpected!
Stefan

Application Runtime Environment installation issue

Hi,
JDeveloper 11.1.1.3.0
OS: Solaris SPARC
I am trying to install the application runtime environment and I am getting the below error. Please advice me on how to resolve this issue.
JAVA Version in Solaris SPARC :
weblogic@comm1 ~/Installs $ java -version
java version "1.5.0_24"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_24-b02)
Java HotSpot(TM) Server VM (build 1.5.0_24-b02, mixed mode)
Error:
weblogic@comm1 ~/Installs $ cd Disk112/
weblogic@comm1 ~/Installs/Disk112 $ cd Disk1/
weblogic@comm1 ~/Installs/Disk112/Disk1 $ ./runInstaller
./runInstaller: /apps/wls/Installs/Disk112/Disk1/install/solaris/runInstaller: cannot execute
./runInstaller: syntax error at line 299: `count1=$' unexpected
Thanks,
Rajesh

Hi,
I have installed the jdk 64bit version and tried the application runtime environment installation but I am still getting the same old error. Here it is..
weblogic@dwlsalescomm1-c2 ~/Installs/Disk112/Disk1 $ ./runInstaller -jreLoc /apps/wls/WL10/jdk1.6.0_21/
./runInstaller: /apps/wls/Installs/Disk112/Disk1/install/solaris/runInstaller: cannot execute
./runInstaller: syntax error at line 299: `count1=$' unexpected
JDK Version:
WL10/jdk1.6.0_21/bin $ ./java -d64 -version
java version "1.6.0_21"
Java(TM) SE Runtime Environment (build 1.6.0_21-b06)
Java HotSpot(TM) 64-Bit Server VM (build 17.0-b16, mixed mode)
Please advice me on how to resolve this installation issue.
Thanks,
Rajesh
Edited by: Rajesh on Mar 15, 2011 8:28 AM

Acrobat Installation Issues due to Computer Switch

My surface bit the dust last week and I had to replace it. Downloaded acrobat successfully tot eh surface but then that apparently cut off access to the adobe pro on my home computer.
How do I get acrobat re-installed without the "you don't have a license" error message.
I am on a subscription plan
P

licensing issue-the system does not recognize that I have a license so I would love to eb able to speak with a real person so they coudl go and look at my purchase and fix the problem.
I'll be calling on Monday- right now I am using a trial version again but need to fix before the 39 days are up Peter Collopy, CSP, CIH, CHP
Damariscotta, ME518.859.1944 (cell)
From: RahulTyagi4you <[email protected]>
To: Peter Collopy <[email protected]>
Sent: Sunday, March 1, 2015 5:30 AM
Subject: Acrobat Installation Issues due to Computer Switch
Acrobat Installation Issues due to Computer Switch
created by RahulTyagi4you in Acrobat Installation & Update Issues - View the full discussionHi Peter Collopy, Is Acrobat properly installed on your system?Please confirm if you facing installation issues or licensing issues? Regards,Rahul Tyagi If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7240431#7240431 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7240431#7240431 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Adobe AIR Installation Issue

Hi,
I am facing an installation issue with AIR file on multiple machines.Though I am able to install it on some machiens.Below is the log for same.
[2011-08-05:11:56:02] Application Installer begin with version 2.7.0.19530 on Windows XP x86
[2011-08-05:11:56:02] Commandline is: E:\ASMTv3India\ASMT2011_Beta-4Aug2011\ASMT2011_Beta.air
[2011-08-05:11:56:02] Installed runtime (2.7.0.19530) located at c:\Program Files\Common Files\Adobe AIR
[2011-08-05:11:56:02] Unpackaging file:///E:/v3India/App_Beta.air to C:\Documents and Settings\Media\Local Settings\Temp\fla2D.tmp
[2011-08-05:11:56:03] Application signature verified
[2011-08-05:11:56:03] Unpackaging/validation complete
[2011-08-05:11:56:03] No app located for appID 'App2011-Beta' and pubID ''
[2011-08-05:11:56:12] Converting unpackaged application to a native installation package in C:\Documents and Settings\Media\Local Settings\Temp\fla3B.tmp
[2011-08-05:11:56:18] Native installation package creation succeeded
[2011-08-05:11:56:18] Starting app installation to C:\Program Files. Installing app ASMT2011-Beta version v3.010 using the source file at file:///E:/v3India/App_Beta.air
[2011-08-05:11:56:18] Installing msi at C:\Documents and Settings\Media\Local Settings\Temp\fla3B.tmp\setup.msi with guid {EBF346A2-FD8C-08C2-07E8-AA91ABD1CAE6}
[2011-08-05:11:56:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-08-05:11:56:21] Rolling back install of C:\Documents and Settings\Media\Local Settings\Temp\fla3B.tmp\setup.msi
[2011-08-05:11:56:21] Rollback complete
[2011-08-05:11:56:21] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1618" errorID=5008]
[2011-08-05:11:56:28] Application Installer end with exit code 7
Please do the needful.
Thanks & Regards
Vishal

Ok, I understand. So before we continue, we really need to figure out what the exact error is. Can you, on at least 2 systems, generate the MSI logs we'll need? Here's a document that explains how to enable logging and where to find the logs once they've been created:
How to enable Windows logging
Once you've enabled logging, try installing again. Grab the newly created msi logs and either post here or email me at [email protected] I'll examine the logs and see if we can find a common issue between the systems.
Thanks,
Chris

Windows 2008 r2 windows installer issue error 1719 when install Backup exec 12.5

Hi all
After a epic weekend of rebuilding our exchange server I have tried to reinstall Backup exec 12.5 64bit, this was installed with no issues during the last build, however at the end of this build I went to reinstall Backup Exec 12.5 and it is failing with
error 1719 Windows installer issue.
I have looked on many sites and tried many things non of them have worked, has anyone managed to resolve this issue.
Dave
DJH

Hi Lenora
See below
Symantec Backup Exec (TM) 12.5 for Windows Servers Installation Log
03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\setup.exe
03-19-2013,17:33:38 : CSetupApp::GetInstalledGUID
03-19-2013,17:33:38 : CSetupApp::LoadSetupXML
03-19-2013,17:33:38 : CSetupApp::ScanXML
03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Bin\Setup.xml
03-19-2013,17:33:38 : MSI File Name = WindowsInstaller-KB893803-v2-x86.exe
03-19-2013,17:33:38 : MSI Version = 3.1
03-19-2013,17:33:38 : MSI Package Name = Symantec Backup Exec for Windows Servers.msi
03-19-2013,17:33:38 : System Central Processor = 64
03-19-2013,17:33:38 : Product Type = SETUP_BEX64
03-19-2013,17:33:38 : Product Name = Symantec Backup Exec for Windows Servers
03-19-2013,17:33:38 : Current Installing GUID ={BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
03-19-2013,17:33:38 : Product Version = 12.5
03-19-2013,17:33:38 : CSetupSupport::IsValidMSIPackage
03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Symantec Backup Exec for Windows Servers.msi
03-19-2013,17:33:38 : {BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
03-19-2013,17:33:38 : {BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
03-19-2013,17:33:38 : Equal PID
03-19-2013,17:33:38 : Product version: 12.5.2213
03-19-2013,17:33:38 : StartBESequence
03-19-2013,17:33:38 : Executing BE_PreCheckInstall
03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:33:38 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,17:33:38 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:33:38 : Executing StartBESequence
03-19-2013,17:33:38 : Pulling user data from the MSI
03-19-2013,17:33:38 : Upgrade state set to 0
03-19-2013,17:33:38 : Executing SSO::PullDataMSI()
03-19-2013,17:33:38 : Executing CDlgCAS::PullDataMSI()
03-19-2013,17:33:38 : MSI processing complete
03-19-2013,17:33:38 : Pulling user data from the command line
03-19-2013,17:33:38 : COMMAND LINE: Checking UIMODE value
03-19-2013,17:33:38 : COMMAND LINE: Checking for program group placement value
03-19-2013,17:33:38 : COMMAND LINE: Checking for main feature selection
03-19-2013,17:33:38 : COMMAND LINE: Checking for serialization values
03-19-2013,17:33:38 : CDlgChooseCustom::PullDataSilent
03-19-2013,17:33:38 : After check for parameter file exists.
03-19-2013,17:33:38 : CDlgLocalChooseCustom::Pass
03-19-2013,17:33:38 : After Check for INSTALL_CHOICE.
03-19-2013,17:33:38 : After Check for INSTALL_TYPE.
03-19-2013,17:33:38 : After Check for INSTALL_MODE.
03-19-2013,17:33:38 : CDlgLocalChooseCustom Pass Function end.
03-19-2013,17:33:38 : Agent for Microsoft Exchange Server was added for evaluation
03-19-2013,17:33:38 : Agent for Microsoft SQL Server was added for evaluation
03-19-2013,17:33:38 : Ignoring the TSM switch.
03-19-2013,17:33:38 : COMMAND LINE: Checking for service account values
03-19-2013,17:33:38 : Not in Maintenance mode
03-19-2013,17:33:38 : Getting the Silent Params.
03-19-2013,17:33:38 : COMMAND LINE: checking for SSO values
03-19-2013,17:33:38 : COMMAND LINE: checking for DlgChooseDBServer values
03-19-2013,17:33:38 : COMMAND LINE: Checking for tape drivers values
03-19-2013,17:33:38 : COMMAND LINE: Checking for TSM values
03-19-2013,17:33:38 : COMMAND LINE: checking for CASO values
03-19-2013,17:33:38 : COMMAND LINE: Checking for clone values
03-19-2013,17:33:38 : COMMAND LINE: Checking progress settings
03-19-2013,17:33:38 : COMMAND LINE: Checking for NOINSTALL value
03-19-2013,17:33:38 : Setup Command Line = "D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\setup.exe"
03-19-2013,17:33:38 : List of switches set follows:
03-19-2013,17:33:38 : /DEST: = C:\Program Files\Symantec1\Backup Exec\
03-19-2013,17:33:38 : /SNO: = 0930292112010690
03-19-2013,17:33:38 : /USER: = backup
03-19-2013,17:33:38 : /DOM: = ACCENTPRESS
03-19-2013,17:33:38 : /PASS: = ********
03-19-2013,17:33:38 : /TS:
03-19-2013,17:33:38 : /TD: = ALL
03-19-2013,17:33:38 : /DOCS:
03-19-2013,17:33:38 : /LOADER:
03-19-2013,17:33:38 : /AOFO:
03-19-2013,17:33:38 : /EXCH:
03-19-2013,17:33:38 : /SQL:
03-19-2013,17:33:38 : /NTA:
03-19-2013,17:33:38 : /RAULUS:
03-19-2013,17:33:38 : /DBSERVER:
03-19-2013,17:33:38 : /DBINSTPATH: = C:\Program Files\Microsoft SQL Server\BE\
03-19-2013,17:33:38 : /BACKUPDATA: = 0
03-19-2013,17:33:38 : /MAC:
03-19-2013,17:33:38 : Command line processing complete
03-19-2013,17:33:38 : Install set to run in UI mode
03-19-2013,17:33:38 : CDlgPushWelcome::Pass
03-19-2013,17:33:40 : CinstOpenDlg::ValidateData
03-19-2013,17:33:43 : Validating license data
03-19-2013,17:33:44 : CDlgChooseInstall::ValidateData
03-19-2013,17:33:44 : CDlgValidationSummary::LaunchValidationTest
03-19-2013,17:33:44 : m_bUseNativeClient = 1
03-19-2013,17:33:44 : Executing SQL_GetSQLServerEdition.
03-19-2013,17:33:44 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:33:44 : Connected to SQL Server.
03-19-2013,17:33:44 : m_bUseNativeClient = 1
03-19-2013,17:34:05 : CDlgValidationSummary::ValidateData
03-19-2013,17:34:05 : BEOperations::BE_GetInstalledProdCodeVersion
03-19-2013,17:34:05 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:34:05 : CDlgSerialNumber Pass Function.
03-19-2013,17:34:05 : After Check for Remote_Install.
03-19-2013,17:34:05 : After Check for RA_INSTALL.
03-19-2013,17:34:07 : Validating serialization data
03-19-2013,17:34:07 : CDlgLocalChooseCustom::Pass
03-19-2013,17:34:07 : After Check for INSTALL_CHOICE.
03-19-2013,17:34:07 : After Check for INSTALL_TYPE.
03-19-2013,17:34:07 : After Check for INSTALL_MODE.
03-19-2013,17:34:07 : CDlgLocalChooseCustom Pass Function end.
03-19-2013,17:34:07 : On Init of CDlgChooseCustom
03-19-2013,17:34:07 : Leaving Init of CDlgChooseCustom
03-19-2013,17:34:07 : CDlgLocalChooseCustom::OnInitDialog
03-19-2013,17:34:07 : On Init of CDlgLocalChooseCustom
03-19-2013,17:34:07 : Leaving Init of CDlgLocalChooseCustom
03-19-2013,17:34:12 : Validating Local Options Data
03-19-2013,17:34:13 : Validating service account data
03-19-2013,17:34:13 : CDlgSSO Pass Function.
03-19-2013,17:34:13 : After Check for INSTALL_MODE.
03-19-2013,17:34:13 : DlgChooseDBServer Pass Function.
03-19-2013,17:34:20 : m_bUseNativeClient = 1
03-19-2013,17:34:20 : Validating DlgChooseDBServer data
03-19-2013,17:34:20 : Drive C: Required: 1102 MB Available: 37138 MB
03-19-2013,17:34:20 : CDlgChooseTapeDrivers Pass Function.
03-19-2013,17:34:20 : After Check for INSTALL_MODE.
03-19-2013,17:34:20 : After Check for INSTALL_CHOICE.
03-19-2013,17:34:20 : After Check for INSTALL_TYPE.
03-19-2013,17:34:20 : CDlgSerialNumber Pass Function.
03-19-2013,17:34:20 : CDlgCAS Pass Function.
03-19-2013,17:34:20 : After Check for INSTALL_MODE.
03-19-2013,17:34:20 : CDlgClone Pass Function.
03-19-2013,17:34:20 : CDlgClone not passed.
03-19-2013,17:34:20 : CDlgRemoteChooseCustom Pass Function.
03-19-2013,17:34:20 : After Check for INSTALL_CHOICE.
03-19-2013,17:34:20 : Install Summary XML File:
03-19-2013,17:34:20 : C:\Users\ADMINI~1\AppData\Local\Temp\1\BE61998B-E5BD-4E41-B2D7-96551E6FECE0\InstallReview.xml
03-19-2013,17:34:20 : Install Summary XSL File:
03-19-2013,17:34:20 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Bin\InstallSummary.xsl
03-19-2013,17:34:20 : Install Summary HTML File:
03-19-2013,17:34:20 : C:\Users\ADMINI~1\AppData\Local\Temp\1\BE61998B-E5BD-4E41-B2D7-96551E6FECE0\InstallReview.htm
03-19-2013,17:34:20 : Not Quickstart Edition
03-19-2013,17:34:20 : Entering GetSQLAndCASOInformation
03-19-2013,17:34:20 : Leaving GetSQLAndCASOInformation
03-19-2013,17:34:20 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:34:20 : m_bUseNativeClient = 1
03-19-2013,17:34:20 : *************** About Backing Up Exchange 2007 Servers *************** To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this
computer. The Management Tools can be installed during a custom install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft
Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,17:34:21 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:34:27 : Executing InstallLiveUpdate.
03-19-2013,17:34:40 : Installing .Net Framework 2.0 SP1.
03-19-2013,17:34:40 : Checking for .Net Framework 2.0 SP1.
03-19-2013,17:34:40 : Vista or Longhorn server. Not installing .NET Frameworks.
03-19-2013,17:34:40 : .NET Framework was detected. Skipping install.
03-19-2013,17:34:41 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,17:34:41 : m_bUseNativeClient = 1
03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes;DATABASE=master
03-19-2013,17:34:41 : SQL Server version 9
03-19-2013,17:34:41 : SQL version returned: 9
03-19-2013,17:34:41 : Executing SQL_GetServicePack.
03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:34:41 : Connected to SQL Server.
03-19-2013,17:34:41 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:34:41 : Executing SQL_GetSQLServerEdition.
03-19-2013,17:34:41 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:34:41 : Connected to SQL Server.
03-19-2013,17:34:41 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Express Edition
03-19-2013,17:34:41 : "D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\SQLExpress\SQLEXPR.exe" /wait /qn /norestart /lv "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt" INSTANCENAME=BKUPEXEC SQLACCOUNT="NT AUTHORITY\SYSTEM" SQLPASSWORD=""
UPGRADE=SQL_Engine,SQL_Data_Files,SQL_Replication,Client_Components,Connectivity SAPWD=**** DISABLENETWORKPROTOCOLS=0
03-19-2013,17:34:45 : V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error 1601. ***To search for information about this error, click
here
03-19-2013,17:34:45 : Please review C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more details.
03-19-2013,17:34:45 : Failed to install third party products.
03-19-2013,17:37:25 : Validating install complete
03-19-2013,17:37:25 : Success unloading BEINSTDLGS.DLL.
03-19-2013,17:37:25 : CLEANUP: Install has removed the following files from: C:\Users\ADMINI~1\AppData\Local\Temp\1\{BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
03-19-2013,17:37:25 : Removed files:
03-19-2013,17:37:25 : ERROR: Installation failed with error 1603.
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,17:41:16 : Windows Operating System Version: 6.1
03-19-2013,17:41:16 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,17:41:18 : Executing managed _Setup:
03-19-2013,17:41:18 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,17:41:18 : Loading XML from:
03-19-2013,17:41:18 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,17:41:18 : RawsDlgSequence::CheckInstMode
03-19-2013,17:41:18 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,17:41:19 : Launching UI Install
03-19-2013,17:41:19 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:41:19 : m_bUseNativeClient = 1
03-19-2013,17:41:19 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:41:20 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,17:41:20 : CopySupportFiles
03-19-2013,17:41:20 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,17:41:20 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:41:20 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,17:41:20 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,17:41:28 : Typical install value is set to : True
03-19-2013,17:41:29 : m_bUseNativeClient = 1
03-19-2013,17:41:29 : Executing SQL_GetServicePack.
03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:41:29 : Connected to SQL Server.
03-19-2013,17:41:29 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:41:29 : Executing SQL_GetSQLServerEdition.
03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:41:29 : Connected to SQL Server.
03-19-2013,17:41:29 : Executing SQL_GetServicePack.
03-19-2013,17:41:29 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:41:29 : Connected to SQL Server.
03-19-2013,17:41:29 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:41:29 : m_bUseNativeClient = 1
03-19-2013,17:41:51 : m_bUseNativeClient = 1
03-19-2013,17:41:51 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:43:04 : Currently executing as ACCENTPRESS\administrator
03-19-2013,17:43:04 : Install is not executing as the service account.
03-19-2013,17:43:04 : Successfully Logged on as service account.
03-19-2013,17:43:04 : Successfully impersonated service account.
03-19-2013,17:43:04 : EUserName value successfully written to the registry.
03-19-2013,17:43:04 : EPassword value successfully written to the registry.
03-19-2013,17:43:04 : EDomain value successfully written to the registry.
03-19-2013,17:43:09 : There were no remote computers selected for install
03-19-2013,17:43:09 : m_bUseNativeClient = 1
03-19-2013,17:43:09 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,17:43:10 : Terminal Services enabled.
03-19-2013,17:43:10 : Terminal Services server has been set to Install mode.
03-19-2013,17:43:11 : Checking for .Net Framework 3.5 SP1.
03-19-2013,17:43:11 : Executing InstallLiveUpdate.
03-19-2013,17:44:35 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,17:44:35 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,17:44:35 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,17:44:35 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,17:44:35 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,17:44:35 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,17:44:35 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,17:44:35 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,17:44:35 : "C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,17:44:36 : Starting Install
03-19-2013,17:44:36 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,17:44:36 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,17:44:36 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,17:44:36 : Discovered Total Actions: 115
03-19-2013,17:44:36 : The return code from the MSI is: 1601
03-19-2013,17:44:36 : Cleaning up the symc status key
03-19-2013,17:44:36 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,17:44:36 : Clean up Symantec installer keys.
03-19-2013,17:44:37 : Terminal Services enabled.
03-19-2013,17:44:37 : Terminal Services server has been set to Execute mode.
03-19-2013,17:44:57 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,17:44:57 : BeSeqDlgs::DlgInstallComplete
03-19-2013,17:44:57 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:44:57 : Skipping push of remote servers and agents due to failed local install.
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,17:45:25 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:45:28 : Gathering Telemetry items
03-19-2013,17:45:28 : Failed to start the management service
03-19-2013,17:45:28 : Service BackupExecManagementService was not found on computer '.'.
03-19-2013,17:45:28 : Sending Telemetry to Symantec
03-19-2013,17:45:28 : Transmit Telemetry initialized.
03-19-2013,17:45:28 : TelemetryRegistryHelpers initialized.
03-19-2013,17:45:29 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
03-19-2013,17:56:31 : Windows Operating System Version: 6.1
03-19-2013,17:56:31 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,17:56:33 : Executing managed _Setup:
03-19-2013,17:56:33 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,17:56:33 : Loading XML from:
03-19-2013,17:56:33 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,17:56:33 : RawsDlgSequence::CheckInstMode
03-19-2013,17:56:33 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,17:56:34 : Launching UI Install
03-19-2013,17:56:35 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:56:35 : m_bUseNativeClient = 1
03-19-2013,17:56:35 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,17:56:35 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,17:56:35 : CopySupportFiles
03-19-2013,17:56:35 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,17:56:35 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:56:35 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,17:56:35 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,17:56:49 : Typical install value is set to : True
03-19-2013,17:56:50 : Executing SQL_GetServicePack.
03-19-2013,17:56:50 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:56:51 : Connected to SQL Server.
03-19-2013,17:56:51 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:56:51 : Executing SQL_GetSQLServerEdition.
03-19-2013,17:56:51 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:56:51 : Connected to SQL Server.
03-19-2013,17:56:51 : Executing SQL_GetServicePack.
03-19-2013,17:56:51 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,17:56:51 : Connected to SQL Server.
03-19-2013,17:56:51 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,17:57:37 : m_bUseNativeClient = 1
03-19-2013,17:57:37 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,17:58:41 : Currently executing as ACCENTPRESS\administrator
03-19-2013,17:58:41 : Install is not executing as the service account.
03-19-2013,17:58:41 : Successfully Logged on as service account.
03-19-2013,17:58:41 : Successfully impersonated service account.
03-19-2013,17:58:41 : EUserName value successfully written to the registry.
03-19-2013,17:58:41 : EPassword value successfully written to the registry.
03-19-2013,17:58:41 : EDomain value successfully written to the registry.
03-19-2013,17:58:51 : There were no remote computers selected for install
03-19-2013,17:58:51 : m_bUseNativeClient = 1
03-19-2013,17:58:51 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,17:58:52 : Terminal Services enabled.
03-19-2013,17:58:52 : Terminal Services server has been set to Install mode.
03-19-2013,17:58:52 : Checking for .Net Framework 3.5 SP1.
03-19-2013,17:58:54 : Executing InstallLiveUpdate.
03-19-2013,17:59:06 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,17:59:06 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,17:59:07 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,17:59:07 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,17:59:07 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,17:59:07 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,17:59:07 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,17:59:07 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,17:59:07 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,17:59:07 : Starting Install
03-19-2013,17:59:07 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,17:59:07 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,17:59:07 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,17:59:08 : Discovered Total Actions: 115
03-19-2013,17:59:08 : The return code from the MSI is: 1601
03-19-2013,17:59:08 : Cleaning up the symc status key
03-19-2013,17:59:08 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,17:59:08 : Clean up Symantec installer keys.
03-19-2013,17:59:10 : Terminal Services enabled.
03-19-2013,17:59:10 : Terminal Services server has been set to Execute mode.
03-19-2013,18:00:01 : The return code is: 0
03-19-2013,18:00:01 : SUCCESS: Installation has completed successfully.
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,18:02:24 : Windows Operating System Version: 6.1
03-19-2013,18:02:24 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:02:26 : Executing managed _Setup:
03-19-2013,18:02:26 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:02:26 : Loading XML from:
03-19-2013,18:02:26 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:02:26 : RawsDlgSequence::CheckInstMode
03-19-2013,18:02:26 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:02:26 : Launching UI Install
03-19-2013,18:02:26 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:02:26 : m_bUseNativeClient = 1
03-19-2013,18:02:26 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:02:26 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,18:02:26 : CopySupportFiles
03-19-2013,18:02:26 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,18:02:27 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:02:27 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,18:02:27 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,18:03:11 : The return code is: 0
03-19-2013,18:03:11 : SUCCESS: Installation has completed successfully.
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,18:03:21 : Windows Operating System Version: 6.1
03-19-2013,18:03:21 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:03:22 : Windows Operating System Version: 6.1
03-19-2013,18:03:22 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:03:23 : Executing managed _Setup:
03-19-2013,18:03:23 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:03:23 : Loading XML from:
03-19-2013,18:03:23 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:03:23 : RawsDlgSequence::CheckInstMode
03-19-2013,18:03:23 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:03:24 : Launching UI Install
03-19-2013,18:03:24 : Executing managed _Setup:
03-19-2013,18:03:24 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:03:24 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:03:24 : m_bUseNativeClient = 1
03-19-2013,18:03:24 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:03:24 : Loading XML from:
03-19-2013,18:03:24 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:03:24 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,18:03:24 : RawsDlgSequence::CheckInstMode
03-19-2013,18:03:24 : CopySupportFiles
03-19-2013,18:03:24 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:03:24 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,18:03:24 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:03:24 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,18:03:24 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,18:03:58 : Typical install value is set to : True
03-19-2013,18:03:58 : m_bUseNativeClient = 1
03-19-2013,18:03:58 : Executing SQL_GetServicePack.
03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:03:58 : Connected to SQL Server.
03-19-2013,18:03:58 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:03:58 : Executing SQL_GetSQLServerEdition.
03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:03:58 : Connected to SQL Server.
03-19-2013,18:03:58 : Executing SQL_GetServicePack.
03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:03:58 : Connected to SQL Server.
03-19-2013,18:03:58 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:03:58 : m_bUseNativeClient = 1
03-19-2013,18:04:20 : m_bUseNativeClient = 1
03-19-2013,18:04:20 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:05:35 : Currently executing as ACCENTPRESS\administrator
03-19-2013,18:05:35 : Install is not executing as the service account.
03-19-2013,18:05:35 : Successfully Logged on as service account.
03-19-2013,18:05:35 : Successfully impersonated service account.
03-19-2013,18:05:35 : EUserName value successfully written to the registry.
03-19-2013,18:05:35 : EPassword value successfully written to the registry.
03-19-2013,18:05:35 : EDomain value successfully written to the registry.
03-19-2013,18:05:36 : There were no remote computers selected for install
03-19-2013,18:05:36 : m_bUseNativeClient = 1
03-19-2013,18:05:36 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,18:05:37 : Terminal Services enabled.
03-19-2013,18:05:37 : Terminal Services server has been set to Install mode.
03-19-2013,18:05:37 : Checking for .Net Framework 3.5 SP1.
03-19-2013,18:05:38 : Executing InstallLiveUpdate.
03-19-2013,18:05:50 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,18:05:50 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,18:05:50 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,18:05:50 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,18:05:50 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,18:05:50 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,18:05:50 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,18:05:50 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,18:05:50 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,18:05:50 : Starting Install
03-19-2013,18:05:50 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,18:05:50 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,18:05:50 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,18:05:50 : Discovered Total Actions: 115
03-19-2013,18:05:50 : The return code from the MSI is: 1601
03-19-2013,18:05:51 : Cleaning up the symc status key
03-19-2013,18:05:51 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,18:05:51 : Clean up Symantec installer keys.
03-19-2013,18:05:51 : Terminal Services enabled.
03-19-2013,18:05:51 : Terminal Services server has been set to Execute mode.
03-19-2013,18:06:32 : The return code is: 0
03-19-2013,18:06:32 : SUCCESS: Installation has completed successfully.
03-19-2013,18:07:36 : Setup is already running. Unable to initialize another instance of setup.
03-19-2013,18:07:39 : Error initializing shared data
03-19-2013,18:07:39 : ERROR: Installation failed with error 1603. GetLastError = :0
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,18:13:44 : Windows Operating System Version: 6.1
03-19-2013,18:13:44 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:13:44 : Windows Operating System Version: 6.1
03-19-2013,18:13:44 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:13:46 : Executing managed _Setup:
03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:13:46 : Executing managed _Setup:
03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:13:46 : Loading XML from:
03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:13:46 : Loading XML from:
03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:13:46 : RawsDlgSequence::CheckInstMode
03-19-2013,18:13:46 : RawsDlgSequence::CheckInstMode
03-19-2013,18:13:46 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:13:46 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:13:47 : Launching UI Install
03-19-2013,18:13:47 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:13:48 : m_bUseNativeClient = 1
03-19-2013,18:13:48 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:13:48 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,18:13:48 : CopySupportFiles
03-19-2013,18:13:48 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,18:13:48 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:13:48 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,18:13:48 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,18:13:54 : Typical install value is set to : True
03-19-2013,18:13:55 : m_bUseNativeClient = 1
03-19-2013,18:13:55 : Executing SQL_GetServicePack.
03-19-2013,18:13:55 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:13:56 : Connected to SQL Server.
03-19-2013,18:13:56 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:13:56 : Executing SQL_GetSQLServerEdition.
03-19-2013,18:13:56 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:13:56 : Connected to SQL Server.
03-19-2013,18:13:56 : Executing SQL_GetServicePack.
03-19-2013,18:13:56 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:13:56 : Connected to SQL Server.
03-19-2013,18:13:56 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:13:56 : m_bUseNativeClient = 1
03-19-2013,18:14:41 : m_bUseNativeClient = 1
03-19-2013,18:14:41 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:16:09 : Service account specified is not valid
03-19-2013,18:16:09 : Unable to authenticate with the user and password information given for ACCENTPRESS\backup.
03-19-2013,18:16:10 : Error validating service account credentials.
03-19-2013,18:16:20 : Currently executing as ACCENTPRESS\administrator
03-19-2013,18:16:20 : Install is not executing as the service account.
03-19-2013,18:16:20 : Successfully Logged on as service account.
03-19-2013,18:16:20 : Successfully impersonated service account.
03-19-2013,18:16:20 : EUserName value successfully written to the registry.
03-19-2013,18:16:20 : EPassword value successfully written to the registry.
03-19-2013,18:16:20 : EDomain value successfully written to the registry.
03-19-2013,18:16:22 : There were no remote computers selected for install
03-19-2013,18:16:22 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,18:16:23 : Terminal Services enabled.
03-19-2013,18:16:23 : Terminal Services server has been set to Install mode.
03-19-2013,18:16:23 : Checking for .Net Framework 3.5 SP1.
03-19-2013,18:16:25 : Executing InstallLiveUpdate.
03-19-2013,18:16:37 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,18:16:37 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,18:16:38 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,18:16:38 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,18:16:38 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,18:16:38 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,18:16:38 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,18:16:38 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,18:16:38 : "C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,18:16:38 : Starting Install
03-19-2013,18:16:38 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,18:16:38 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,18:16:38 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,18:16:39 : Discovered Total Actions: 115
03-19-2013,18:16:39 : The return code from the MSI is: 1601
03-19-2013,18:16:39 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,18:16:39 : Clean up Symantec installer keys.
03-19-2013,18:16:39 : Cleaning up the symc status key
03-19-2013,18:16:41 : Terminal Services enabled.
03-19-2013,18:16:41 : Terminal Services server has been set to Execute mode.
03-19-2013,18:17:08 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,18:17:08 : BeSeqDlgs::DlgInstallComplete
03-19-2013,18:17:08 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:17:08 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,18:17:09 : Gathering Telemetry items
03-19-2013,18:17:09 : Failed to start the management service
03-19-2013,18:17:09 : Service BackupExecManagementService was not found on computer '.'.
03-19-2013,18:17:09 : Sending Telemetry to Symantec
03-19-2013,18:17:09 : Transmit Telemetry initialized.
03-19-2013,18:17:09 : TelemetryRegistryHelpers initialized.
03-19-2013,18:17:21 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
03-19-2013,18:17:33 : TransmitTelemetry.TransmitMessage URL=http://statsbe.norton.com/n/p, Caught WebException The remote name could not be resolved: 'statsbe.norton.com'
03-19-2013,18:17:33 : Telemetry transmission failed. Data was not sent.
03-19-2013,18:17:33 : The return code is: 1601
03-19-2013,18:17:33 : ERROR: Installation failed with error 1601. GetLastError = :0
03-19-2013,18:17:48 : Setup is already running. Unable to initialize another instance of setup.
03-19-2013,18:17:51 : Error initializing shared data
03-19-2013,18:53:53 : m_bUseNativeClient = 1
03-19-2013,18:53:53 : Executing SQL_GetServicePack.
03-19-2013,18:53:53 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:53:54 : Connected to SQL Server.
03-19-2013,18:53:54 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:53:54 : Executing SQL_GetSQLServerEdition.
03-19-2013,18:53:54 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:53:54 : Connected to SQL Server.
03-19-2013,18:53:54 : Executing SQL_GetServicePack.
03-19-2013,18:53:54 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:53:54 : Connected to SQL Server.
03-19-2013,18:53:54 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:53:54 : m_bUseNativeClient = 1
Symantec Backup Exec (TM) 13 Installation Log
03-19-2013,18:58:06 : Windows Operating System Version: 6.1
03-19-2013,18:58:06 : GetProductInfo returned success. Checking for CORE OS values.
03-19-2013,18:58:08 : Executing managed _Setup:
03-19-2013,18:58:08 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
03-19-2013,18:58:09 : Loading XML from:
03-19-2013,18:58:09 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
03-19-2013,18:58:09 : RawsDlgSequence::CheckInstMode
03-19-2013,18:58:09 : BEOperations::BE_GetInstalledProdCodeVersion()
03-19-2013,18:58:09 : Launching UI Install
03-19-2013,18:58:10 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:58:10 : m_bUseNativeClient = 1
03-19-2013,18:58:10 : MDAC 6.1.7601.17514 is installed on this system.
03-19-2013,18:58:10 : BeSeqDlgs::DlgBERemoteConfig
03-19-2013,18:58:10 : CopySupportFiles
03-19-2013,18:58:10 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
03-19-2013,18:58:11 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:58:11 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance.
03-19-2013,18:58:11 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
03-19-2013,18:58:15 : Typical install value is set to : True
03-19-2013,18:58:16 : m_bUseNativeClient = 1
03-19-2013,18:58:16 : Executing SQL_GetServicePack.
03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:58:16 : Connected to SQL Server.
03-19-2013,18:58:16 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:58:16 : Executing SQL_GetSQLServerEdition.
03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:58:16 : Connected to SQL Server.
03-19-2013,18:58:16 : Executing SQL_GetServicePack.
03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
03-19-2013,18:58:16 : Connected to SQL Server.
03-19-2013,18:58:16 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
03-19-2013,18:58:16 : m_bUseNativeClient = 1
03-19-2013,18:58:49 : m_bUseNativeClient = 1
03-19-2013,18:58:49 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,18:59:43 : Currently executing as ACCENTPRESS\administrator
03-19-2013,18:59:43 : Install is not executing as the service account.
03-19-2013,18:59:43 : Successfully Logged on as service account.
03-19-2013,18:59:44 : Successfully impersonated service account.
03-19-2013,18:59:44 : EUserName value successfully written to the registry.
03-19-2013,18:59:44 : EPassword value successfully written to the registry.
03-19-2013,18:59:44 : EDomain value successfully written to the registry.
03-19-2013,18:59:46 : There were no remote computers selected for install
03-19-2013,18:59:46 : m_bUseNativeClient = 1
03-19-2013,18:59:46 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom
install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
03-19-2013,18:59:47 : Terminal Services enabled.
03-19-2013,18:59:47 : Terminal Services server has been set to Install mode.
03-19-2013,18:59:47 : Checking for .Net Framework 3.5 SP1.
03-19-2013,18:59:49 : Executing InstallLiveUpdate.
03-19-2013,19:00:01 : The return value for Symantec LiveUpdate returned error code: 0
03-19-2013,19:00:01 : Installing Microsoft Report Viewer Redistributable 2005
03-19-2013,19:00:01 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
03-19-2013,19:00:01 : ==================Installing MS VC 8.0 SP1 runtimes.==================
03-19-2013,19:00:01 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,19:00:01 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
03-19-2013,19:00:01 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,19:00:02 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
03-19-2013,19:00:02 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
03-19-2013,19:00:02 : Starting Install
03-19-2013,19:00:02 : Using Command Line: REBOOT=ReallySuppress
03-19-2013,19:00:02 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
03-19-2013,19:00:02 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
03-19-2013,19:00:03 : Discovered Total Actions: 115
03-19-2013,19:00:03 : The return code from the MSI is: 1601
03-19-2013,19:00:03 : Cleaning up the symc status key
03-19-2013,19:00:03 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
03-19-2013,19:00:03 : Clean up Symantec installer keys.
03-19-2013,19:00:05 : Terminal Services enabled.
03-19-2013,19:00:05 : Terminal Services server has been set to Execute mode.
03-19-2013,19:00:07 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,19:00:07 : BeSeqDlgs::DlgInstallComplete
03-19-2013,19:00:07 : AgentSeqDlgs::Misc_BE_CommonOps
03-19-2013,19:00:07 : Skipping push of remote servers and agents due to failed local install.
03-19-2013,19:00:10 : Gathering Telemetry items
03-19-2013,19:00:10 : Failed to start the management service
03-19-2013,19:00:10 : Service BackupExecManagementService was not found on computer '.'.
03-19-2013,19:00:10 : Sending Telemetry to Symantec
03-19-2013,19:00:10 : Transmit Telemetry initialized.
03-19-2013,19:00:10 : TelemetryRegistryHelpers initialized.
03-19-2013,19:00:10 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
03-19-2013,19:00:10 : Telemetry data was successfully sent to Symantec
03-19-2013,19:00:10 : The return code is: 1601
03-19-2013,19:00:11 : ERROR: Installation failed with error 1601. GetLastError = :0
DJH

Another Adobe Air installation issue

I've tried removing the following directories and still get an error while installing.
C:\Program Files\Common Files\Adobe AIR
     C:\Users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
     C:\Users\phil\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com
     C:\Users\phil\AppData\Local\Adobe\AIR
     C:\Users\phil\AppData\Roaming\Adobe\AIR
     C:\ProgramData\Adobe\AIR
Yes, I ran it as administrator but not the default admin account. Phil's account has administrative privileges.
[2011-09-20:18:00:52] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:00:52] Commandline is: -x1 file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:00:52] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-20:18:00:52] Invoking Application Installer for combined install
[2011-09-20:18:00:52] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -withRuntime -url file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:00:52] Application Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:00:52] Commandline is: -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -withRuntime -url file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:00:52] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-20:18:00:53] Unpackaging file:///C:/Users/phil/Downloads/LIFR-1.1.0.air to C:\Users\phil\AppData\Local\Temp\fla41C0.tmp
[2011-09-20:18:00:55] Application signature verified
[2011-09-20:18:00:55] Unpackaging/validation complete
[2011-09-20:18:00:55] No app located for appID 'com.amz.retirementplanner' and pubID ''
[2011-09-20:18:01:10] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla841F.tmp
[2011-09-20:18:01:11] Native installation package creation succeeded
[2011-09-20:18:01:11] Launching subprocess with commandline C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:01:11] Relaunching with elevation
[2011-09-20:18:01:14] Application Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:01:14] Commandline is: -stdio \\.\pipe\AIR_3948_0 -runtime C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -desktopShortcut -programMenu file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:01:14] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2011-09-20:18:01:15] Unpackaging file:///C:/Users/phil/Downloads/LIFR-1.1.0.air to C:\Users\phil\AppData\Local\Temp\fla98F4.tmp
[2011-09-20:18:01:17] Application signature verified
[2011-09-20:18:01:17] Unpackaging/validation complete
[2011-09-20:18:01:17] No app located for appID 'com.amz.retirementplanner' and pubID ''
[2011-09-20:18:01:17] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\flaA064.tmp
[2011-09-20:18:01:18] Native installation package creation succeeded
[2011-09-20:18:01:18] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.0.7220 to version 2.7.1.19610.
Installing app com.amz.retirementplanner version 1.1.0 to C:\Program Files (x86) using the source file at file:///C:/Users/phil/Downloads/LIFR-1.1.0.air
[2011-09-20:18:01:19] Installing msi at C:\Users\phil\AppData\Local\Temp\AIR30EF.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-20:18:01:24] Installing msi at C:\Users\phil\AppData\Local\Temp\flaA064.tmp\setup.msi with guid {05E8C32F-06A7-1EF5-81B0-485BEAFD69AB}
[2011-09-20:18:01:28] Application Installer end with exit code 0
[2011-09-20:18:01:28] Elevated install completed
[2011-09-20:18:01:28] Launching subprocess with commandline C:\Program Files (x86)\LIFR Retirement Planner 1.1\LIFR Retirement Planner 1.1.exe
[2011-09-20:18:01:29] Application Installer end with exit code 0
[2011-09-20:18:01:29] Subprocess app installer succeeded
[2011-09-20:18:01:29] Runtime Installer end with exit code 0
[2011-09-20:18:05:59] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:05:59] Commandline is:
[2011-09-20:18:05:59] No installed runtime detected
[2011-09-20:18:06:03] Relaunching with elevation
[2011-09-20:18:06:03] Launching subprocess with commandline c:\users\phil\appdata\local\temp\aire262.tmp\adobe air installer.exe -ei
[2011-09-20:18:06:07] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:06:07] Commandline is: -stdio \\.\pipe\AIR_3744_0 -ei
[2011-09-20:18:06:07] No installed runtime detected
[2011-09-20:18:06:07] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-20:18:06:07] Installing msi at c:\users\phil\appdata\local\temp\aire262.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-20:18:06:07] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:07] Rolling back install of c:\users\phil\appdata\local\temp\aire262.tmp\setup.msi
[2011-09-20:18:06:07] Rollback complete
[2011-09-20:18:06:07] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:07] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:07] Runtime Installer end with exit code 7
[2011-09-20:18:06:11] Runtime Installer end with exit code 7
[2011-09-20:18:06:30] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-20:18:06:30] Commandline is:
[2011-09-20:18:06:30] No installed runtime detected
[2011-09-20:18:06:34] Relaunching with elevation
[2011-09-20:18:06:34] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5b97.tmp\adobe air installer.exe -ei
[2011-09-20:18:06:37] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-20:18:06:37] Commandline is: -stdio \\.\pipe\AIR_1032_0 -ei
[2011-09-20:18:06:37] No installed runtime detected
[2011-09-20:18:06:37] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-20:18:06:37] Installing msi at c:\users\phil\appdata\local\temp\air5b97.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-20:18:06:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:37] Rolling back install of c:\users\phil\appdata\local\temp\air5b97.tmp\setup.msi
[2011-09-20:18:06:37] Rollback complete
[2011-09-20:18:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-20:18:06:37] Runtime Installer end with exit code 7
[2011-09-20:18:06:44] Runtime Installer end with exit code 7
[2011-09-21:06:20:28] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:20:28] Commandline is:
[2011-09-21:06:20:28] No installed runtime detected
[2011-09-21:06:20:32] Relaunching with elevation
[2011-09-21:06:20:32] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air4ee8.tmp\adobe air installer.exe -ei
[2011-09-21:06:20:36] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:20:36] Commandline is: -stdio \\.\pipe\AIR_5268_0 -ei
[2011-09-21:06:20:36] No installed runtime detected
[2011-09-21:06:20:36] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:20:36] Installing msi at c:\users\phil\appdata\local\temp\air4ee8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:20:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:20:37] Rolling back install of c:\users\phil\appdata\local\temp\air4ee8.tmp\setup.msi
[2011-09-21:06:20:37] Rollback complete
[2011-09-21:06:20:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:20:37] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:20:37] Runtime Installer end with exit code 7
[2011-09-21:06:20:45] Runtime Installer end with exit code 7
[2011-09-21:06:39:03] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:39:03] Commandline is:
[2011-09-21:06:39:03] No installed runtime detected
[2011-09-21:06:39:23] Relaunching with elevation
[2011-09-21:06:39:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5445.tmp\adobe air installer.exe -ei
[2011-09-21:06:39:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:39:29] Commandline is: -stdio \\.\pipe\AIR_7016_0 -ei
[2011-09-21:06:39:29] No installed runtime detected
[2011-09-21:06:39:29] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:39:29] Installing msi at c:\users\phil\appdata\local\temp\air5445.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:39:30] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:39:30] Rolling back install of c:\users\phil\appdata\local\temp\air5445.tmp\setup.msi
[2011-09-21:06:39:30] Rollback complete
[2011-09-21:06:39:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:39:30] Runtime Installer end with exit code 7
[2011-09-21:06:39:40] Runtime Installer end with exit code 7
[2011-09-21:06:41:16] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:06:41:16] Commandline is:
[2011-09-21:06:41:16] No installed runtime detected
[2011-09-21:06:41:23] Relaunching with elevation
[2011-09-21:06:41:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5f4d.tmp\adobe air installer.exe -ei
[2011-09-21:06:41:32] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:41:32] Commandline is: -stdio \\.\pipe\AIR_5904_0 -ei
[2011-09-21:06:41:32] No installed runtime detected
[2011-09-21:06:41:32] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:41:32] Installing msi at c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:41:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:41:32] Rolling back install of c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi
[2011-09-21:06:41:32] Rollback complete
[2011-09-21:06:41:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:41:32] Runtime Installer end with exit code 7
[2011-09-21:06:41:41] Runtime Installer end with exit code 7
[2011-09-21:06:46:44] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:06:46:44] Commandline is:
[2011-09-21:06:46:44] No installed runtime detected
[2011-09-21:06:46:52] Relaunching with elevation
[2011-09-21:06:46:52] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5aca.tmp\adobe air installer.exe -ei
[2011-09-21:06:46:56] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:46:56] Commandline is: -stdio \\.\pipe\AIR_6308_0 -ei
[2011-09-21:06:46:56] No installed runtime detected
[2011-09-21:06:46:56] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:46:56] Installing msi at c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:46:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:46:56] Rolling back install of c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi
[2011-09-21:06:46:56] Rollback complete
[2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:46:58] Runtime Installer end with exit code 7
[2011-09-21:06:54:29] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:06:54:29] Commandline is:
[2011-09-21:06:54:29] No installed runtime detected
[2011-09-21:06:54:33] Relaunching with elevation
[2011-09-21:06:54:33] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7942.tmp\adobe air installer.exe -ei
[2011-09-21:06:54:35] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:06:54:35] Commandline is: -stdio \\.\pipe\AIR_4300_0 -ei
[2011-09-21:06:54:35] No installed runtime detected
[2011-09-21:06:54:36] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:06:54:36] Installing msi at c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:06:54:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:54:36] Rolling back install of c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi
[2011-09-21:06:54:36] Rollback complete
[2011-09-21:06:54:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:06:54:36] Runtime Installer end with exit code 7
[2011-09-21:06:54:38] Runtime Installer end with exit code 7
[2011-09-21:08:29:22] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:29:22] Commandline is:
[2011-09-21:08:29:22] No installed runtime detected
[2011-09-21:08:29:25] Relaunching with elevation
[2011-09-21:08:29:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air556f.tmp\adobe air installer.exe -ei
[2011-09-21:08:29:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:29:29] Commandline is: -stdio \\.\pipe\AIR_7108_0 -ei
[2011-09-21:08:29:29] No installed runtime detected
[2011-09-21:08:29:29] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:29:29] Installing msi at c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:29:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:29:29] Rolling back install of c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi
[2011-09-21:08:29:29] Rollback complete
[2011-09-21:08:29:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:29:29] Runtime Installer end with exit code 7
[2011-09-21:08:34:00] Runtime Installer end with exit code 7
[2011-09-21:08:36:08] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:36:08] Commandline is:
[2011-09-21:08:36:08] No installed runtime detected
[2011-09-21:08:36:11] Relaunching with elevation
[2011-09-21:08:36:11] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7bf3.tmp\adobe air installer.exe -ei
[2011-09-21:08:36:13] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:36:13] Commandline is: -stdio \\.\pipe\AIR_6760_0 -ei
[2011-09-21:08:36:13] No installed runtime detected
[2011-09-21:08:36:13] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:36:13] Installing msi at c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:36:13] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:13] Rolling back install of c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi
[2011-09-21:08:36:13] Rollback complete
[2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:13] Runtime Installer end with exit code 7
[2011-09-21:08:36:15] Runtime Installer end with exit code 7
[2011-09-21:08:36:45] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:36:45] Commandline is:
[2011-09-21:08:36:45] No installed runtime detected
[2011-09-21:08:36:49] Relaunching with elevation
[2011-09-21:08:36:49] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air13de.tmp\adobe air installer.exe -ei
[2011-09-21:08:36:52] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:36:52] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei
[2011-09-21:08:36:52] No installed runtime detected
[2011-09-21:08:36:52] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:36:52] Installing msi at c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:36:52] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:52] Rolling back install of c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi
[2011-09-21:08:36:52] Rollback complete
[2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:36:52] Runtime Installer end with exit code 7
[2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:37:03] Runtime Installer end with exit code 7
[2011-09-21:08:37:53] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:37:53] Commandline is:
[2011-09-21:08:37:53] No installed runtime detected
[2011-09-21:08:37:54] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:37:54] Commandline is:
[2011-09-21:08:37:54] No installed runtime detected
[2011-09-21:08:37:55] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:37:55] Commandline is:
[2011-09-21:08:37:55] No installed runtime detected
[2011-09-21:08:38:01] Relaunching with elevation
[2011-09-21:08:38:01] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air18cd.tmp\adobe air installer.exe -ei
[2011-09-21:08:38:11] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:38:11] Commandline is: -stdio \\.\pipe\AIR_3020_0 -ei
[2011-09-21:08:38:11] No installed runtime detected
[2011-09-21:08:38:11] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:38:11] Installing msi at c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:38:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:11] Rolling back install of c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi
[2011-09-21:08:38:11] Rollback complete
[2011-09-21:08:38:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:11] Runtime Installer end with exit code 7
[2011-09-21:08:38:13] Runtime Installer end with exit code 7
[2011-09-21:08:38:20] Relaunching with elevation
[2011-09-21:08:38:20] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air2903.tmp\adobe air installer.exe -ei
[2011-09-21:08:38:22] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:38:22] Commandline is: -stdio \\.\pipe\AIR_6784_0 -ei
[2011-09-21:08:38:22] No installed runtime detected
[2011-09-21:08:38:22] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:38:22] Installing msi at c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:38:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:22] Rolling back install of c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi
[2011-09-21:08:38:22] Rollback complete
[2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:22] Runtime Installer end with exit code 7
[2011-09-21:08:38:23] Runtime Installer end with exit code 7
[2011-09-21:08:38:25] Relaunching with elevation
[2011-09-21:08:38:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b7c.tmp\adobe air installer.exe -ei
[2011-09-21:08:38:27] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:38:27] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei
[2011-09-21:08:38:27] No installed runtime detected
[2011-09-21:08:38:27] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:38:27] Installing msi at c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:38:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:27] Rolling back install of c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi
[2011-09-21:08:38:27] Rollback complete
[2011-09-21:08:38:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:38:27] Runtime Installer end with exit code 7
[2011-09-21:08:38:38] Runtime Installer end with exit code 7
[2011-09-21:08:38:58] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:38:58] Commandline is:
[2011-09-21:08:38:58] No installed runtime detected
[2011-09-21:08:39:02] Relaunching with elevation
[2011-09-21:08:39:02] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air22cc.tmp\adobe air installer.exe -ei
[2011-09-21:08:39:04] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:39:04] Commandline is: -stdio \\.\pipe\AIR_7868_0 -ei
[2011-09-21:08:39:04] No installed runtime detected
[2011-09-21:08:39:05] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:39:05] Installing msi at c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:39:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:05] Rolling back install of c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi
[2011-09-21:08:39:05] Rollback complete
[2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:05] Runtime Installer end with exit code 7
[2011-09-21:08:39:08] Runtime Installer end with exit code 7
[2011-09-21:08:39:37] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-21:08:39:37] Commandline is:
[2011-09-21:08:39:37] No installed runtime detected
[2011-09-21:08:39:43] Relaunching with elevation
[2011-09-21:08:39:43] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airb885.tmp\adobe air installer.exe -ei
[2011-09-21:08:39:46] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:39:46] Commandline is: -stdio \\.\pipe\AIR_6488_0 -ei
[2011-09-21:08:39:46] No installed runtime detected
[2011-09-21:08:39:46] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:39:46] Installing msi at c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:39:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:47] Rolling back install of c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi
[2011-09-21:08:39:47] Rollback complete
[2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:39:47] Runtime Installer end with exit code 7
[2011-09-21:08:42:54] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:42:54] Commandline is:
[2011-09-21:08:42:54] No installed runtime detected
[2011-09-21:08:42:58] Relaunching with elevation
[2011-09-21:08:42:58] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airba4a.tmp\adobe air installer.exe -ei
[2011-09-21:08:43:01] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:43:01] Commandline is: -stdio \\.\pipe\AIR_7176_0 -ei
[2011-09-21:08:43:01] No installed runtime detected
[2011-09-21:08:43:01] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:43:01] Installing msi at c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:43:01] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:43:01] Rolling back install of c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi
[2011-09-21:08:43:01] Rollback complete
[2011-09-21:08:43:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:43:02] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:43:02] Runtime Installer end with exit code 7
[2011-09-21:08:43:03] Runtime Installer end with exit code 7
[2011-09-21:08:43:09] Runtime Installer end with exit code 7
[2011-09-21:08:48:47] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:48:47] Commandline is:
[2011-09-21:08:48:47] No installed runtime detected
[2011-09-21:08:48:55] Relaunching with elevation
[2011-09-21:08:48:55] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b9b.tmp\adobe air installer.exe -ei
[2011-09-21:08:48:55] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:48:55] Commandline is: -stdio \\.\pipe\AIR_5568_0 -ei
[2011-09-21:08:48:55] No installed runtime detected
[2011-09-21:08:48:56] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:48:56] Installing msi at c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:48:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:48:56] Rolling back install of c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi
[2011-09-21:08:48:56] Rollback complete
[2011-09-21:08:48:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:48:56] Runtime Installer end with exit code 7
[2011-09-21:08:49:26] Runtime Installer end with exit code 7
[2011-09-21:08:56:37] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:56:37] Commandline is:
[2011-09-21:08:56:37] No installed runtime detected
[2011-09-21:08:59:53] Relaunching with elevation
[2011-09-21:08:59:53] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air41b1.tmp\adobe air installer.exe -ei
[2011-09-21:08:59:53] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:08:59:53] Commandline is: -stdio \\.\pipe\AIR_5656_0 -ei
[2011-09-21:08:59:53] No installed runtime detected
[2011-09-21:08:59:53] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:08:59:53] Installing msi at c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:08:59:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:59:53] Rolling back install of c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi
[2011-09-21:08:59:53] Rollback complete
[2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:08:59:53] Runtime Installer end with exit code 7
[2011-09-21:09:07:06] Runtime Installer end with exit code 7
[2011-09-21:09:07:39] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:09:07:39] Commandline is:
[2011-09-21:09:07:39] No installed runtime detected
[2011-09-21:09:07:44] Relaunching with elevation
[2011-09-21:09:07:44] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air62c8.tmp\adobe air installer.exe -ei
[2011-09-21:09:07:44] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-21:09:07:44] Commandline is: -stdio \\.\pipe\AIR_7504_0 -ei
[2011-09-21:09:07:44] No installed runtime detected
[2011-09-21:09:07:44] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-21:09:07:44] Installing msi at c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-21:09:07:44] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:09:07:44] Rolling back install of c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi
[2011-09-21:09:07:44] Rollback complete
[2011-09-21:09:07:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-21:09:07:44] Runtime Installer end with exit code 7
[2011-09-21:09:07:59] Runtime Installer end with exit code 7

I'm sorry you're running into installation issues with AIR. Microsoft has just released a new utility that can help resolve installation problems. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.
Microsoft Install and Uninstall Fix It
If you still encounter problems, I created a vb script called AIR zapper that might also help. You can find it on this post: http://forums.adobe.com/message/3737276#3737276
Thanks,
Chris

Air runtime bundled with exe installation issue

Hello,
I am sorry if my question is not relevent but i am facing an installation issue with air bundlled with my exe app.
I have created my air app as myApp.exe with flash cs5.5.Air 2.6 has been embeded with the package.If i try to install the package on a system without having internet connection, its asking "Air runtime not found, please download or contact app provider".if net connected,then it will install fine.Actually my app requires no internet acces and purely its an offline desktop app.
Actually is there any background checking / updation is going with the bundled air ?
i have stucked in between this.any help would be appreciated.
thanks,
Arunraj

Is this problem with the installer, or your application at first launch? Would it be possible to send this to me at [email protected] so I can give it a try?
Thanks,
Chris

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