Consistently slow and nobody can figure out why

Question

Since getting BT Total last October, I've had consistently slow download speeds between 2kbps and 50kbps despite perfectly normal IP Profile. The home hub 2 router is in the main socket, wifi is a good signal, and I have used a wired connection as well.
The line has been stabilised (twice), upgraded, hot VP looked into (again twice), I've had the main socket replaced twice, recently with a microfilter... the router has been temporarily replaced, then swapped back with no difference, had the software in the router checked... everhything has been looked into (please note I'm no longer being called back from the broadband helpline) and I still have a nearly useless internet connection. 90% of pages are slow to load, if they load at all and most downloads are "interupted"
Uploads are not affected, but most interfaces for uploads won't themselves load :-/
I've run this test under several situations, wired, wifi, pages open, pages closed. Very little difference.
Possible explanaitons and solutions?
Normal speeds have spontaniously occured four times, each not lasting more than a couple of days, with the shortest period being three hours before a drop to a handful of kbps.

Answer 1

you have max connection for adslmax of 8mb and the correct profile of 7150 but as you say the throughput/download is worse than rubbish
contact the mods you need help  http://bt.custhelp.com/app/contact_email/c/4951
may take a few days to contact you
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