Console Logs??? Can anyone HELP me find the cause of a kernel panic?
Hi Folks,
Beginning last week, my MacPro has started greeting me in the morning with a kernel panic on the screen when I turn on the monitor first thing. At some point in the night or early morning hours it is panicking. My only option is holding down the power button and shutting down. I'd say this was true for 3 or 4 out of 5 mornings last week.
Is there a way to trace this event in the Console? Where would I find it and what might I be looking for?
Thanks for the help,
J.E. Flynn
Okay... Wow, I really feel like a newb.
I cannot see anything in any of the listings (or within the nested lists) that specifically says "panic log". Is there a reason I am not seeing this??
What I do see in the sidebar under DIAGNOSTIC INFORMATION > System Diagnostic Reports > is something called "Kernel2010-02-12-090136Jes-MacPro.panic".
I don't see anything resembling a "easily-human-readable line" but here's most of the top of the log:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Interval Since Last Panic Report: 43201 sec
Panics Since Last Report: 1
Anonymous UUID: BD8C2476-675A-490A-924F-4B0978652EEE
Fri Feb 12 09:01:34 2010
panic(cpu 3 caller 0x2a7ac2): Kernel trap at 0x01102145, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x000000a3, CR3: 0x00100000, CR4: 0x00000660
EAX: 0xffffffff, EBX: 0x17408640, ECX: 0x01500000, EDX: 0x2b57e160
CR2: 0x000000a3, EBP: 0x8e7ab4e8, ESI: 0x17408664, EDI: 0x17690000
EFL: 0x00010206, EIP: 0x01102145, CS: 0x00000008, DS: 0x2bed0010
Error code: 0x00000000
Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
0x8e7ab2d8 : 0x21b2bd (0x5cf868 0x8e7ab30c 0x223719 0x0)
0x8e7ab328 : 0x2a7ac2 (0x591c30 0x1102145 0xe 0x591dfa)
0x8e7ab408 : 0x29d968 (0x8e7ab420 0x16f36440 0x8e7ab4e8 0x1102145)
0x8e7ab418 : 0x1102145 (0xe 0x48 0x10 0x16f30010)
0x8e7ab4e8 : 0x532fd4 (0x17690000 0x0 0x2bedf000 0x4fd03a)
0x8e7ab508 : 0x5355ba (0x17690000 0x0 0x2bedf000 0x17408640)
0x8e7ab548 : 0x5377ab (0x2bedf000 0x17408640 0x1 0x2b57f100)
0x8e7ab5f8 : 0x538382 (0x2bedf000 0x29d37200 0x0 0xffffffff)
0x8e7ab648 : 0x539615 (0x2bedf000 0x2 0x1 0x4feae9)
0x8e7ab688 : 0x5389ed (0x2bedf000 0x2 0x1 0x2b582900)
0x8e7ab6c8 : 0x976819 (0x2bedf000 0x2 0x8e7ab718 0x2bedf000)
0x8e7ab708 : 0x96abda (0x2bedf000 0x2bc8da00 0x8e7ab748 0x534f17)
0x8e7ab748 : 0x961272 (0x2bedf000 0x2bc8da00 0x0 0x0)
0x8e7ab788 : 0x96244a (0x2bc8da00 0x1e207f 0x1 0x4fcc12)
0x8e7ab7f8 : 0x962fa5 (0x2bc8da00 0x17762240 0x1 0x0)
0x8e7ab848 : 0x539bbc (0x2bc8da00 0x2bc87500 0x1 0x4fd03a)
0x8e7ab8a8 : 0x537df1 (0x2bc87500 0x2bc8da00 0x2ae5a580 0x2b588280)
0x8e7ab958 : 0x538382 (0x2bc87500 0x239ec980 0x0 0xffffffff)
0x8e7ab9a8 : 0x539615 (0x2bc87500 0x0 0x8e7ab9d8 0x16f36860)
0x8e7ab9e8 : 0x5389ed (0x2bc87500 0x0 0x8e7aba18 0x85ffb8)
Backtrace continues...
Kernel Extensions in backtrace (with dependencies):
jp.plentycom.driver.SteerMouse(3.9)@0x10ff000->0x1106fff
dependency: com.apple.iokit.IOUSBFamily(3.8.5)@0x924000
dependency: com.apple.iokit.IOUSBHIDDriver(3.8.4)@0x98e000
dependency: com.apple.iokit.IOHIDFamily(1.6.1)@0x953000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x913000
com.apple.iokit.IOHIDFamily(1.6.1)@0x953000->0x98dfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10C540
Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacPro2,1 (Mac-F4208DA9)
System uptime in nanoseconds: 80136672443705
unloaded kexts:
com.Logitech.Control Center.HID Driver 2.6.0 (addr 0x8efbf000, size 0x155648) - last unloaded 80078546978788
loaded kexts:
com.Logitech.Control Center.HID Driver 2.6.0 - last loaded 80136466678962
com.vmware.kext.vmnet 3.0.0
com.vmware.kext.vmioplug 3.0.0
com.vmware.kext.vmci 3.0.0
com.vmware.kext.vmx86 3.0.0
jp.plentycom.driver.SteerMouse 3.9
com.apple.filesystems.udf 2.1
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
There's more if you need it...
Thanks for the help.
J.E. Flynn
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Log 1:
Process: Adobe InDesign CS5 [11565]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [238]
User ID: 501
Date/Time: 2013-05-02 12:45:38.327 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
VM Regions Near 0x4:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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44 com.adobe.InDesign.Utilities 0x0ce10ccc 0xce0f000 + 7372
45 com.adobe.InDesign.AppFramework 0x0bb7a688 0xbb60000 + 108168
46 PublicLib.dylib 0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
47 PublicLib.dylib 0x01163cd1 CompoundSequenceCmd::Do() + 369
48 PublicLib.dylib 0x01164422 Command::DoImmediate(short) + 34
49 com.adobe.InDesign.Utilities 0x0ce10aa3 0xce0f000 + 6819
50 com.adobe.InDesign.Utilities 0x0ce10ccc 0xce0f000 + 7372
51 com.adobe.InDesign.AppFramework 0x0bb7a688 0xbb60000 + 108168
52 PublicLib.dylib 0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
53 com.adobe.InDesign.AppFramework 0x0bb83bef 0xbb60000 + 146415
54 PublicLib.dylib 0x01164422 Command::DoImmediate(short) + 34
55 com.adobe.InDesign.Utilities 0x0ce10aa3 0xce0f000 + 6819
56 com.adobe.InDesign.Utilities 0x0ce10ccc 0xce0f000 + 7372
57 com.adobe.InDesign.AppFramework 0x0bb7a688 0xbb60000 + 108168
58 PublicLib.dylib 0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
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60 PublicLib.dylib 0x01164422 Command::DoImmediate(short) + 34
61 com.adobe.InDesign.Utilities 0x0ce10aa3 0xce0f000 + 6819
62 com.adobe.InDesign.Utilities 0x0ce10ccc 0xce0f000 + 7372
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101 com.apple.HIToolbox 0x997e4a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
102 com.apple.HIToolbox 0x997e3980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
103 com.apple.HIToolbox 0x997f7855 SendEventToEventTarget + 88
104 com.adobe.InDesign.AppFramework 0x0bb62fd5 0xbb60000 + 12245
105 com.adobe.InDesign.AppFramework 0x0bb884fa GetPlugIn + 14282
106 com.adobe.InDesign 0x0000288b main + 187
107 com.adobe.InDesign 0x000027a6 start + 54
Log 2:
Process: Adobe InDesign CS5 [745]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [142]
User ID: 501
Date/Time: 2013-05-07 15:00:42.593 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.InDesign.Text 0x0ff26f59 GetPlugIn + 1072585
1 com.adobe.InDesign.Text 0x0ff2c0eb GetPlugIn + 1093467
2 com.adobe.InDesign.Text 0x0ff2c1ef GetPlugIn + 1093727
3 com.adobe.InDesign.Text 0x0ff2c2c7 GetPlugIn + 1093943
4 DataBaseLib.dylib 0x010fd89f InterfaceSnapshot::ResetObjectToSnapshot(IDataBase*, IPMUnknown*, IDType<SnapshotID_tag>, ISnapshotCache*, scoped_lastrevinfodataref&) + 575
5 ObjectModelLib.dylib 0x01063b80 0x1038000 + 179072
6 ObjectModelLib.dylib 0x01070eb8 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23784
7 DataBaseLib.dylib 0x010ce158 0x10c9000 + 20824
8 com.adobe.InDesign.Text 0x0ff2e909 GetPlugIn + 1103737
9 com.adobe.InDesign.Text 0x1004932e GetPlugIn + 2261406
10 com.adobe.InDesign.Text 0x0fe3fcba GetPlugIn + 125738
11 com.adobe.InDesign.Text 0x0fe400ff GetPlugIn + 126831
12 com.adobe.InDesign.Text 0x0fec3876 GetPlugIn + 665318
13 PublicLib.dylib 0x01164422 Command::DoImmediate(short) + 34
14 com.adobe.InDesign.Utilities 0x0ce3baa3 0xce3a000 + 6819
15 com.adobe.InDesign.Utilities 0x0ce3bccc 0xce3a000 + 7372
16 com.adobe.InDesign.AppFramework 0x0bb7a688 0xbb60000 + 108168
17 com.adobe.InDesign.AppFramework 0x0bb6cf11 0xbb60000 + 53009
18 com.adobe.InDesign.AppFramework 0x0bb62f0e 0xbb60000 + 12046
19 com.adobe.InDesign.AppFramework 0x0bb884fa GetPlugIn + 14282
20 com.adobe.InDesign 0x0000288b main + 187
21 com.adobe.InDesign 0x000027a6 start + 54Thanks, Peter.
The "link related" and "text related" crashes were what I interpretted here, too, though I'm at a loss on how to proceed given that this is a fresh system and applications. This is happening with multiple InDesign projects in a design office environment where many others work on the same files and none of the other computers are having problems with these files. I've removed the same files listed (thank you for those) before and did so effectively with creating the new user account to test with, but it had no effect. I just tried again though, as these files could easily have becone corrupt again if they were being written to when InDesign crashed. Will let you know if that makes any difference. I've also gone through and completely cleaned out the fonts again and once more cleared the font caches. If need be I'll reboot this system into safe mode and try that way.
Best,
Mike
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