Constant annoying update window that is blank except for cancel and finish buttons

when i open firefox 30.0 there is another smaller window that often opens. the title bar indicates it is some kind of update urging but there is no text to read within the body of the window and the buttons don't work. all i can do is click the X button to close it.
i decided to try to update FF but when i go to menu/help/about ff and click the update button nothing happens!
using ff 30 on windows 7 starter on dell inspiron netbook
help?

Try this:
*Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all.html
*Start the installation with a double-click on the desktop icon

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