Constant crashing of Premier Pro

I'm no longer able to use Premier Pro. Every time I open it, it crashes. Sometimes I'm able to do a few things - like capture some DV video from my camera - and other times it crashes right away. This happens when opening an existing project or creating a new project. On existing projects, it crashes if they are big projects or small things I've just started. I uninstalled and reinstalled, downloaded the upgrade from the Adobe site, and still have the problem. Any ideas? I have 4 GB of RAM and about 20 GB of space on my hard drive. Note that I was able to use the software for a few weeks, and create some projects, so this is a new problem.
Thanks for any advice or help!
Mary Beth

Mary Beth,
I had the same symptoms like you, so I presume you are on a Windows OS like myself. The people who contribute have helped me solve other situations before. Like Hunt mentioned, it usually is because a change like a recent upgrade or update in a software that has taken place. Well, I read Hunt's and Harm's response to checking the latest events on your computer and I found that Windows updated my files ( even though I have it on manual) with something that affects or enhances Windows Media Center. I just have a nominal 8gb ram, duo-core processr, with three clean and non-partioned hard drives, and a 1 gb/256 bit graphic accelerator card computer which is set-up strictly for Adobe Production Suite. I removed all the games and goodies that came with the newly upgraded Vista 64-bit OS. Try manually downloading to update and "extract" the zip file of PrPro CS4 4.0.1. It's on this download site. It has worked for me. In the file it has a 3rd party user update. My computer wasn't recognizing my canon xlh1 with PrPro, but it could with the simple Windows Movie Maker. Therefore, I realized it may be a codec problem - just like everyone said. "These guys and gals are real good!"
Even though my preferences in PrPro is set to automatically update, it didn't automatically update that file. Now PrPro works like how it did when I first installed it. I hope this helps.
Aloha, Lono
Ps. Also, if you are using your main hard drive's OS to capture and store, your computer is likely to crash when using PrPro.

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Can anybody help me with constant crashes of Premiere Pro?
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Just installed the software (v5.5) via download yesterday. Has crashed 8-10 times, even after I updated to 5.5.2.
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Problem Event Name:
APPCRASH
Application Name:
Adobe Premiere Pro.exe
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Application Timestamp:
4e960e56
Fault Module Name:
ImageRenderer.dll
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Terrific, thank you. I'll go do that.
Source footage is a variety of .mpg comp footage from a stock house (at 400 X 226) and an mpeg4 at 1280 X 720.
Sequence preset is DV NTSC 720 X 480.
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No freezes thus far today.
I will go download the drivers, sounds like a good suggestion. Meanwhile, do you know if Bridge has any maintenance needs? I saw on one board to "clear my caches" but I'm not sure how to do that.
THANK YOU.

Premier Pro CC 2014 crashing, wasting enormous time, not able to load files into previous rev - this is crazy!!!

SOMEONE AT ADOBE PLEASE HELP!!!
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I have wasted days now on trying to solve these problems following other users in this forums suggestions including the following listed below:
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• I have updated my permissions to read/write on my main user account on the Adobe Library files
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Originally I was very impressed with Adobe CC and Premier CC once I started to work with it after many years of abandoning the use of Premier as a Final Cut Pro 7 user but later decided to try Adobe again when Apple abandoned its pro base with the original Final Cut X. I also did not think this new cloud software model was all that bad over the old boxed method. This was all also before the big Final Cut Pro X update in December 2013/early 2014 where Apple appears to be back to support the real Pros but I have stuck with Adobe CC and Premier CC and been happy since that time. Now I am wondering if this was wise as I have had a number of other issues with other CC Apps, updates, etc and this is starting to feel like Creative Cloud is becoming a big, sloppy, buggy mess to me?

Also...
Add to right click menu of timelines an entry for "go to next keyframe" and "go to last keyframe" a la After Effects, we should also be able to assign a kb shortcut to this.
There are buttons on either side of the create keyframe button to advance forward or backward in the effects control panel or timeline.
You can also advance forward or backward in the effects control window by holding shift while dragging the playhead.
Allow copy/paste of selection of audio/video effects, not just one at a time. Sure we can copy/paste attributes but since we can also copy/paste effects it would only make sense to allow to copy/paste a selection of effects.
I guess I don't get this one. If I have 5 effects on a clip, I can simply command-click on the ones I want to copy over to the other clip.

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All the "crash on launch" discussions I have found so far refer to MAC systems, so I'm not sure where to look to repair the damage.
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I uninstalled Quicktime, rebooted 3 times to clear the Windows registry cache, reinstalled Quicktime, rebooted, then tried running PMPRCC 7.2.2.
I got the same non-descript error. So, I checked the Resource Monitor it it showed only PMPRCC7.2.2 hung. I checked the wait chain and it looks like this:
Adobe Premier Pro.exe (PIC:7996) Thread: 1452
                Adobe Premier Pro.exe (PIC:7996) Thread: 4152
Adobe Premier Pro.exe (PIC:7996) Thread: 5672
Adobe Premier Pro.exe (PIC:7996) Thread: 51042
Adobe Premier Pro.exe (PIC:7996) Thread: 1452
                Adobe Premier Pro.exe (PIC:7996) Thread: 4152
I grabbed screen shots of all that, and also grabbed the lists of "Associated Handles" and "Associated Modules."   I'm going to review the list of handles to see if there I can identify a file that has a date/time stamp near the time the problems start.   Let me know if you want me to post either or both lists.

Urgent: constant Crash Media encoder, premiere pro CC and CC2014.

(Sorry by advance, its an Google trad)
Hello everyone!
I meet great difficulties with Premier Pro and Media encode CC and CC2014.
When I want to wire my pending projects that I go through File> Import (or even composition After Premier) or I simply do a drag / drop in Media Encoder .... Half the time it crashes, not charging Dynamic link not or crash Premier pro ..... with CC versions like 2014 .... I have no particular error message. However I have to process the killer Dynamic link, adobe (in general: QT32 server, Adobe ipCbrocker, PProHeadless.exe) via the Windows task manager. If not impossible to reopen the software.
I also noticed that even when the software does not crash, I close the first or afx or other software will not come out of the process, there is ad infinitum in the active process.
When I still manage to import my sequences in MediaEncoder, this plant some encodings but not all .... no particular reason and not telling me why he crashed. If it does not crash, it runs in a loop on the same image and I have to stop myself encoding, which never end. Knowing that all my files are part of a series, there has exactly the same things in it in terms of editing, effects etc.. Which by the way is only melted ....
Rush are my MXF files. And I use the Dynamic Link to import my sequences between Premier Pro and afx. Although it makes me exactly the same problem that I import directly my first or I go through Dynamic Link.
I'm on:
Windos Seven PRo 64bit.
I have a 3.33GHz i7 X980
Nvidia GTX480 driver 337.88 (the latest what)
AND 16GB RAm
My cache is not full, I empty it regularly. It is a hard look at projects and never moves.
So, if anyone has the same problem or knows a solution, I'm interested.
It falls at the wrong time, I have 200 to encode videos in one month.
Thank you in advance.
A.H
Message was edited by: aurel motiond

Il ne sert pas à grand chose ce forum, sans vouloir être offensant....

Premier Pro CC and Media Encoder crashing on long file export.

Please forgive the length of this inquiry. But it is complicated and has a lot of variables.
I have an hour long mixed format timeline both Red 3K footage and Black Magic ProRes 1080P footage that I want to make a DVD from and it takes forever and crashes half way through. I have tried doing it every way possible and the only way I was able to get even a partial export was using the "MPEG 2 DVD" export option in Premier CC. It goes fast at first telling me it will take about 2 hours but even though it starts quickly doing about 15 fps it slows down to less than 1 fps and finally just stops and crashes my Cuda Core enabled Macbook Pro Laptop.
I really don't know who to ask about this since there are so many different variables. I never had a problem like this on my MBP with PP6 on a 4K timeline exporting to DVD or Blue Ray or to H-264 or Even Prores. But I wasn't mixing formats either. But on this project the first 20-30 minutes of footage goes through fine in a couple of hours but something seems to be bogging down the system on longer projects. My work around was to break the project up into multiple exports and combining them on the DVD timeline but I can't do this on every project. I thought maybe it was a corrupted clip somewhere in the timeline but when I broke the timeline up into several parts I had no problems.
I did notice a dramatic variance in the time it took to export footage based on the sequence settings. A one minute timeline comprised Red 3K footage and ProRes 1080P footage Here are some sample export results:
From a Red raw 3K timeline 2880x1620 with 1080P Prores footage upscaled 150%)
to .m2v Mpeg 2 720x480 format    1:48 Minutes ***
to .mov Prores 422HQ 1080P                         22 Minutes
to .mov H.264 1080P                    22 Minutes
to .m2v Mpeg 2 1080P                                                22 Minutes
From a 1080P timeline Prores footage at 100% (Red footage downscaled to 67%)
to .m2v Mpeg 2 720x480 format                         13 Minutes
to .mov Prores 422HQ 1080P                             13 Minutes
to .mov H.264 1080P                                                             14 Minutes
to .m2v Mpeg 2 1080P                                                            14 Minutes
Since I am going to DVD, I chose the fastest option Red to m2v Mpeg 2 720x480 format which only took 1:48 per minute. Why? I have no idea. Maybe someone here knows the answer. But again these numbers are for a ONE MINUTE clip when I tried to convert the whole hour timeline to the 720x480.m2v DVD File the Red timeline froze my computer after several hours even though I had set sleep mode to “Never” and turned the display off manually and I had to convert it in multiple chunks. In 20-30 minute chunks it did go fast about 1:48 per minute like the test indicated. But I would like to be able to convert the whole hour and not to have to try to stitch the clips together in my DVD authoring program.
I don’t want to have to avoid using multiple formats on the same timeline or waste time transcoding everything to the same format.
Can anyone give me any suggestions as to why the computer is crashing or bogging down in long exports and what timeline settings I should be using?
I have plenty of room on my Scratch Disk and 8 Gig of RAM and according to my Activity Monitor during the export process have about 800 Meg of System Memory during export but the CPU Usage is 98% and in my Activity Monitor I see under “Process Name” ImporterRedServer flashing up at the top of the list about every second during export.
Why .720x480 mpeg DVD setting is so much faster than all the other export codecs?
And if there are any other settings I can use to get higher speed exports in HD? 14x1 seems a little slow especially since every time it crashes I have to start over.

Hi,
Since a long time I did not encounter the crash of Media encoder with
long file export.
But I take care of a lot of details before the export :
- clean up Media cache and Media Cache Files within PP CS6 and/or CC,
- delete all render files with Preview Files,
- rendering of sequences until the rendering is completed,
- PP CS6 and/or Pp CC opened during export to AME and/or Encore CS6,
I guessed to leave Adobe but this company remains the last with a
serious authoring software (Encore CS 6).
I tested :
- Avid Media Composer, Final Cut Pro X, both are very good software but
no really authoring software for these video editing softs.
Th only way is to "flood" Adobe with "bug reports" and "wish forms"
which are not very easy to use.
And also to call the Adobe support day by day until they send they
escalate the bug.
Le 16/05/2014 16:51, alainmaiki a écrit :
>
      Premier Pro CC and Media Encoder crashing on long file export.
created by alainmaiki <https://forums.adobe.com/people/alainmaiki> in
/Premiere Pro/ - View the full discussion
<https://forums.adobe.com/message/6384665#6384665>

Adobe Premier Pro keeps crashing

APP keeps crashing literally every 5 minutes.
APP CS5.5 / OSX 10.7.3
ANyone got any ideas?
kernel: Data/Stack execution not permitted: Adobe Premiere P, protections were read-write

Cs6 Adobe Premier Pro keeps crashing Cs6
What version of Premiere Pro? CS6
Have you installed the recent updates? Yes
What operating system?
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What kind(s) of source footage?
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If you are getting error message:
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What were you doing when the problem occurred?
          Selecting and moving around app, editing task.
What other software are you running?
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Do you have any third-party effects or codecs installed?
          No
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
          None
Are you using Mercury Playback Engine GPU Acceleration?
        yes
Does the problem only happen with your final output, with previews, or both?
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     I check the FAQ list
Also, please do everyone a favor and check the Premiere Pro FAQ list and also do a quick Premiere Pro Community Help search to see if your question has been addressed already.PremerProcs6 Keeps crashing

I have a new Mac Pro I downloaded Premier Pro CC and every time I open it it crashes....I have given up

So I have a new powerhouse Mac pro,,
I downloaded Premier Pro CC it does not open, it crashes every time...
But I Have Encore working along with Photoshop
I am just lost now.....guess I will stick with FinalCPX

uniredstaffing wrote:
I downloaded Premier Pro CC it does not open, it crashes every time...
Why do you have the nVidia CUDA drivers installed on your nMP? It doesn't have any CUDA hardware on it. That's what Pr is tripping over.
Remove CUDA. Kill it with fire. Nuke it from orbit.
Then try again.

Premier Pro CC 2014 crashing

Ever since I moved a project to a new RAID 0 array, premier pro cc 2014 crashes within 20-30 seconds. If I open the the project in the old location, no problems.
In looking at the Windows Application log, the error shows a a faulting module that is different each time, but generally it says:
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
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Fault offset: 0x0000000000018e5d
Faulting process id: 0x19b4
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Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: f91568db-2930-11e4-836f-90b11c7e12af
I have attempted a direct copy of project to new location, and also restoring the project from a backup application
Files and Folders count are matching between old and new location
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32GB RAM
Windows 7 64 bit
Video Card: NVIDIA Quadro 4000
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Windows Update shows "No important updates available". There are 5 optional updates available related to a RealtekUSB3 Card Reader and three updates to Remote Desktop that allows Windows 7 to have Windows 8 Remote Desktop functionality. Most recent check for updates was at 5:44am this morning, and last updates were installed 8/15/2014.

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premier pro just stops working on launch
After effects freezes on the mediacore loading. It then gives a message saying Quicktime is not installed on this computer (It is). If i click okay it then proceeds to crash with a dialogue box which refers to the dynamiclinkserve.exe
Becasue it seems to be profile based im thinking a reinstall wont make any difference here.
All help greatly appreciated
all the best
chris

FIXED!
if you have this issue the best way to see if the dynamiclink server is in a crash loop. It will intermittently freeze your machine. On the task manager you will see it starting and quitting.
see http://forums.adobe.com/message/3196845#3196845
post 15. Solved it for me (the prefs in dynamiclinkmanager)
cheers
chris

Constant crashing of Premier Pro

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