Constant disconnections and reboots

Over the last couple of weeks, my Homehub 4 seems to be disconnecting and rebooting more frequently than usual. 
But today it has been happening constantly.  It will happen during an incoming or outgoing landline call, but more often it is happening when the landline is not in use.  The landline is noticeably and unusually crackly.
I have performed a BT line test but no fault was found, and I am warned of the potential £129 charge if I proceed with an engineer call out.  I have tested via the master socket and experience the same crackle on the landline, and same disconnections/reboots with the Homehub 4.  I have replaced the filters and also tested with my old Homehub 3, but still experience all the same issues.
Connecting via BT Fon, I experience far better speeds than my home connection has been of late.
I will try and copy a couple of pages of the Homehub's Events Log, but am having difficulty remaining online long enough to access the hub's settings.  It makes little sense to me, but I am wonder if someone else could kindly take a look to see if anything stands out as a possible cause of the problem.
Many thanks.

13:23:44, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:137->10.131.37.255:137 on wlan0.0)
13:23:44, 21 Jun.
BLOCKED 3 more packets (because of Advanced Filter Rule)
13:23:43, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:61592->239.255.255.250:1900 on wlan0.0)
13:23:43, 21 Jun.
BLOCKED 1 more packets (because of Advanced Filter Rule)
13:23:43, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:137->10.131.37.255:137 on wlan0.0)
13:23:43, 21 Jun.
BLOCKED 1 more packets (because of Advanced Filter Rule)
13:23:42, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:138->10.131.37.255:138 on wlan0.0)
13:23:42, 21 Jun.
BLOCKED 3 more packets (because of Advanced Filter Rule)
13:23:40, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:61592->239.255.255.250:1900 on wlan0.0)
13:23:40, 21 Jun.
BLOCKED 3 more packets (because of Advanced Filter Rule)
13:23:40, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:137->10.131.37.255:137 on wlan0.0)
13:23:40, 21 Jun.
BLOCKED 15 more packets (because of Advanced Filter Rule)
13:23:38, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:137->10.131.37.255:137 on wlan0.0)
13:23:38, 21 Jun.
BLOCKED 11 more packets (because of Advanced Filter Rule)
13:23:37, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:61592->239.255.255.250:1900 on wlan0.0)
13:23:37, 21 Jun.
BLOCKED 15 more packets (because of Advanced Filter Rule)
13:23:36, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: IGMP 10.131.37.250->224.0.0.22 on wlan0.0)
13:23:36, 21 Jun.
BLOCKED 35 more packets (because of Advanced Filter Rule)
13:23:35, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: IGMP 10.131.37.250->224.0.0.22 on wlan0.0)
13:23:35, 21 Jun.
BLOCKED 47 more packets (because of Advanced Filter Rule)
13:23:34, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:61592->239.255.255.250:1900 on wlan0.0)
13:23:34, 21 Jun.
BLOCKED 19 more packets (because of Advanced Filter Rule)
13:23:33, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:1900->239.255.255.250:1900 on wlan0.0)
13:23:33, 21 Jun.
BLOCKED 9 more packets (because of Advanced Filter Rule)
13:23:33, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:137->10.131.37.255:137 on wlan0.0)
13:23:33, 21 Jun.
BLOCKED 15 more packets (because of Advanced Filter Rule)
13:23:32, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:61592->239.255.255.250:1900 on wlan0.0)
13:23:32, 21 Jun.
BLOCKED 13 more packets (because of Advanced Filter Rule)
13:23:31, 21 Jun.
( 713.680000) OpenWiFi IPSec connection is up
13:23:30, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:1900->239.255.255.250:1900 on wlan0.0)
13:23:30, 21 Jun.
BLOCKED 13 more packets (because of Advanced Filter Rule)
13:23:29, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:137->10.131.37.255:137 on wlan0.0)
13:23:29, 21 Jun.
BLOCKED 9 more packets (because of Advanced Filter Rule)
13:23:29, 21 Jun.
OUT: BLOCK [44] Advanced Filter Rule (fw/policy/0/chain/fw_wlan0.0_out/rule/0: UDP 10.131.37.250:137->10.131.37.255:137 on wlan0.0)
13:23:26, 21 Jun.
( 708.670000) CWMP: session completed successfully
13:23:26, 21 Jun.
( 708.170000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
13:23:20, 21 Jun.
wlan1: STA bc:96:80:07:f4:6d IEEE 802.11: Client disassociated
13:23:19, 21 Jun.
( 701.810000) Device disconnected: Hostname: DC-PC IP: 192.168.1.69 MAC: bc:96:80:07:f4:6d
13:23:15, 21 Jun.
( 697.830000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:23:15, 21 Jun.
( 697.820000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:22:51, 21 Jun.
( 673.430000) CWMP: session closed due to error: Could not resolve host
13:22:51, 21 Jun.
( 673.410000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:22:51, 21 Jun.
( 673.410000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:22:21, 21 Jun.
( 643.120000) CWMP: session closed due to error: Could not resolve host
13:22:19, 21 Jun.
( 641.470000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:22:19, 21 Jun.
( 641.460000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:22:19, 21 Jun.
( 641.180000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
13:17:45, 21 Jun.
( 367.470000) CWMP: session completed successfully
13:17:45, 21 Jun.
( 367.230000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
13:17:44, 21 Jun.
( 366.330000) Admin login successful by 192.168.1.69 on HTTP
13:17:41, 21 Jun.
( 363.290000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:17:41, 21 Jun.
( 363.280000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:17:24, 21 Jun.
( 346.410000) New GUI session from IP 192.168.1.69
13:17:09, 21 Jun.
( 331.710000) CWMP: session closed due to error: WGET TLS error
13:17:08, 21 Jun.
( 328.970000) NTP synchronization success!
13:17:07, 21 Jun.
( 328.010000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
13:17:03, 21 Jun.
( 323.870000) NTP synchronization start
13:17:02, 21 Jun.
( 323.000000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:17:02, 21 Jun.
( 322.990000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:16:24, 21 Jun.
( 295.520000) CWMP: session closed due to error: Could not resolve host
13:16:24, 21 Jun.
( 295.520000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:16:24, 21 Jun.
( 295.520000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:16:03, 21 Jun.
( 264.430000) CWMP: session closed due to error: Could not resolve host
13:16:03, 21 Jun.
( 263.530000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
13:15:53, 21 Jun.
( 253.710000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:15:53, 21 Jun.
( 253.700000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:15:38, 21 Jun.
( 238.850000) NTP synchronization failure!
13:14:49, 21 Jun.
( 190.150000) CWMP: session closed due to error: Could not resolve host
13:14:49, 21 Jun.
( 189.920000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:14:49, 21 Jun.
( 189.920000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:14:18, 21 Jun.
( 158.840000) CWMP: session closed due to error: Timeout
13:13:59, 21 Jun.
( 140.200000) Lease for IP 192.168.1.69 renewed by host DC-PC (MAC bc:96:80:07:f4:6d). Lease duration: 1440 min
13:13:59, 21 Jun.
( 140.120000) Lease requested
13:13:59, 21 Jun.
wlan1: STA bc:96:80:07:f4:6d IEEE 802.11: Client associated
13:13:57, 21 Jun.
( 137.520000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
13:13:42, 21 Jun.
( 122.710000) NTP synchronization start
13:13:41, 21 Jun.
( 121.860000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username

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    Each time I use safari, my iPad 2, iOS 5.1 freeze.
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    Try resetting Safari - though I'm not sure that it will help. I just can't think of what would cause WiFi to disconnect - the screen freeze occuring I can see happening - but the WiFi????
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    The iPod's filesystem may be corrupted.  This may seem like overkill, but it has been known to help many others in the same boat.  Try doing a low level reformat of the iPod's hard disk using the instructions in this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
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    If your iMac came w/system DVDs, do the following:
    Disconnect all devices from the computer then do the following:
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  • Constant dropouts and disconnects

    I'm hoping that somebody here can help me as i'm at my wits end with my Broadband service form BT.
    Saying i'm not impressed is putting it mildly.  My conection constantly drops from 16mbs down to about 100kbs every sixty seconds or so and sometimes it just drops out all together to the point where my sons games disconnect from the internet.  This would not normally be a major issue, but my son has aspergers syndrome, he cannot understand why his games keep disconnecting and it makes him extremely angry and upset to the point where he is completely in tears.
    Even when i try to explain what is happening he still doesn't understand
    This has only been doing this for the last week or so.  Everything is hardwired to the router, nothing connects wirelessly so interference isn't the issue.  I have checked every connection, tried different cables, swapped filters, i have even tried running different consoles on the router individually and the issue still persissts.
    I know my exchange (CMSED) is due get upgraded to fibre around this time so i am guesing this may be the issue, but upto now i haven't managed to find out if this is the case.  Can anyone confirm if this is the case or throw any pointers on how to resolve this issue.
    Its only going to be a matter of time before my son either damages his console, TV or worst still, injures himself if this continues.  The consoles i don't care about as they can be replaced, i'm more concerned about my son.
    Any help or advice would be appreciated.
    Thanks for looking.
    Solved!
    Go to Solution.

    any work in the exchnage to upgrade for fibre wil not have any effect on your adsl connection - different technology
    are you conencted to the test socket?  if you have other sockets have you removed the bellwire from terminal 3 in all sockets
    can you post adsl stats from your router.  can you run btspeedtester and when first test completes can you run diagnostic test and post results 
    btspeedtester
    bellwire removal
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Home Sharing Disconnects - requires reboot

    I have been using home sharing for quite a while, with a big jump in use several months ago when I added the new Apple TV to the mix. Starting last night Apple TV could not find my iTunes library. When I checked on MBP iTunes was open, but the home shring icon was not visible near the bottom right. I checked to ensure that home sharing was active, which it was. I restarted iTunes and the Apple TV, but it still did not work. I rebooted my MBP, restarted iTunes and it began to work again.
    Today I tried to use the Apple TV, and again the same problem. I had to reboot my MBP to get home sharing to reconnect.
    Nothing has changed over the last two days. I did add an Airport Express last week to extend my network. The AE is near the Apple TV.
    My setup is as follows:
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    All one network with WPA2 encryption - I have also tried disconnecting and reconnecting the Apple TV
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    I am having the same problem. I suspect that it's because the "network" is not maintaining a constant internet connection. Everytime it drops off, I have to turn off network sharing and then turn it back on in order for me to see the connection. I have U-Verse, and I have been talking to AT&T about this problem for quite some time... with no resolution. Now that I have installed homesharing, I can see this effect more than ever.
    My take on this is that once you are maintaining a constant and solid internet connection, with no dropoffs, homesharing will work flawlessly. I am off to try to get this resolved via AT&T.

  • "lock to app" and reboots

    Hello,
    Looking to deploy iPad Airs and a few iPad minis as conference room wizards.   We are testing the Apple Configurator and locking the device to single app via the "Lock to App" option in supervised mode.
    We have them on constant power and the app auto-dims display afterhours on a schedule, so ongoing power is generally not going to be an issue.
    My concern / problem is the behavior of the device if it is rebooted.  I allowed the device to run out of power while in lock to app mode, and then powered it back on.  When this happened, it did not return to the "lock to app" mode.   What happens if the device is set to autoupdate IOS, and the IOS update requires a reboot?  What happens if we loose power in our buidling for some time.  It appears we will to have to bring each device back tethered to re-enter his mode.
    We have 40 of these to setup, so it isnt a trivial question.
    THank you!

    The identifier should be the same, it just doesn't show on the list. Configurator should probably be updated to recognize it as a stock app, but oh well. This will work: Choose "Other..." and then type in "com.apple.iBooks"

  • My ipad 3 stopped charging, not the adapter and reboot doesn't do anything.  I've tried all the tricks and different adapters and now my nearest Apple store is saying it just doesn't work and it'll be $300 to replace.  Only had it 1 yr and half.

    My ipad 3 suddenly stopped charging last week.  I've tried different adapters, to no avail.  I didn't drop it or spill anything on it.  I don't have tons of apps, so plenty of memory.  My husband took it to the Apple store for me and they tried charging it too even though I knew that wasn't the problem and then said it wasn't working (no kidding) and then told him it would be $300 to replace.  Seeing as I've only had it for a year and a half and it cost more than twice that to begin with, I'm a little ticked that it stops charging, a problem I know is very common according the all the message boards and they want to charge me $300.  I've always heard that Apple was so good to it's customers, but my iphone has been a nightmare, and now my ipad won't charge.  Also, I've tried the reset options I've read about and none worked.  Sorry, just really upset.  I thought I was paying all this money for better quality and now I feel foolish for having done so.  Anybody with any ideas I, or the genius at Apple haven't thought of?  Help is appreciated.  Thanks.

    May be some help on one of these links.
    Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

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