Constant disconnects and slow speed

Between 7am and 9pm my internet is just terrible. I lose connection pretty much all day. The longest I'm able to be online is maybe half an hour. It just goes out at random times and stays out until later at night and it will come back.
Also my speed is just all over the place. When downloading stuff it goes from 380 kb/s to 100 kb/s and goes back and forth.
I have a Westell 327w.
Transceiver Revision: 7.2.3.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Interleaved
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 3360 640
Margin (dB) 21.5 10.0
Line Attenuation (dB) 24.5 13.0
Transmit Power (dBm) 7.3 11.9
I forgot to mention that 2 technicians came out. The first one came out ran a test and said everything was fine. The second one came out and did a test and went up the street for something. He also said that the connection would go out for a day or two. It has been 2 and a half weeks since.

#1 Margin (dB) - Signal to noise margin. 6 is pretty bad possibly unusable at times, 20 is very good. You normally want 12dB or better IIRC from back in my DSL days. The higher the number, the better to a point.
Line Attenuation - Measure the amount the signal has degraded. Below 20dB is excellent, above 50 is poor, fill in the dots for anything in between.
a) Did you try connecting your modem directly to the NID?
Points to: http://www.dslreports.com/faq/1317
b) If not, please do and retest those margins and Line Attenuation.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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  • DSL disconnects and low speed: Transceiver Statistics

    So the technician changed my modem to an Actiontec GT784WN. I now have access to the transceiver statistics.
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    Connection : Status
    Broadband:
    CONNECTED
    Internet Service Provider:
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    PPP Parameter : Status
    User Name:
    N/A
    PPP Type:
    PPPoE
    LCP State:
    DOWN
    IPCP State:
    DOWN
    Authentication Failures:
    0
    Session Time:
    0 Days, 00H:00M:00S
    Packets Sent:
    N/A
    Packets Received:
    N/A
    Broadband Parameter : Status
    VPI:
    0
    VCI:
    35
    Broadband Mode Setting:
    ADSL2+
    Broadband Negotiated Mode:
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    Connection Status:
    CONNECTED
    Downstream Speed:
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    Upstream Speed:
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    Retrains:
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    Retrain Timer:
    0 Days, 0H:0M:28S
    ATM QoS class:
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    Near End CRC Errors Interleave:
    4061
    Near End CRC Errors Fastpath :
    N/A
    Far End CRC Errors Interleave :
    91
    Far End CRC Errors Fastpath :
    N/A
    30 Minute Near End CRC Interleave :
    375
    30 Minute Near End CRC Fastpath :
    N/A
    30 Minute Far End CRC Interleave :
    0
    30 Minute Far End CRC Fastpath :
    N/A
    Near End RS FEC Interleave :
    0
    Near End RS FEC Fastpath :
    N/A
    Far End RS FEC Interleave :
    0
    Far End RS FEC Fastpath :
    N/A
    30 Minute Near End FEC Interleave :
    1998
    30 Minute Near End FEC Fastpath :
    N/A
    30 Minute Far End FEC Interleave :
    0
    30 Minute Far End FEC Fastpath :
    N/A
    30 Minute Discarded Packets Downstream :
    0
    30 Minute Discarded Packets Upstream :
    0
    SNR Downstream :
    5 dB
    SNR Upstream :
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    Attenuation Downstream :
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    Attenuation Upstream :
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    Power Downstream
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    Power Upstream
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    Sorry about not replying back sooner. Based on what I see here, you have a line that needs to be repaired by a field tech. Your attenuation is low in the morning hours when your connection is at a higher speed. As your connection degrades, your attenuation is going up while the speed goes down. That is typically the opposite, where a speed decrease causes the attenuation to also decrease a small amount.
    Since you have big swings in speed, attenuation, and relative S/N margin, this is suggestive of a bad splice on the line.
    If you have a landline with Verizon and you have static or other noise on the line, report that problem and do not mention anything about the DSL. If it's just with DSL, DSL Repair should be informed. Emphasise, and strongly emphasise that the solution is not to decrease your speed until that is concerned to be the final solution. A speed decrease won't fix this.
    ========
    The first to bring me 1Gbps Fiber for $30/m wins!

  • Slower and slower speed

    For the past week my bb speed has become slower and slower. The speed today Sunday 17th is a staggering 291kbs. How am I meant to remain sane using this. I have contacted bt and all they do in broken english is to tell me it will settle down and get better. Last month speed was fine but now OMG. With this bad service BT are open to losing me as I have a right now to cancell my contract due to the service.
    Am I the only person putting up with this rubbish service (or lack of).
    Solved!
    Go to Solution.

     this is the hub report but if I do a speed test
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    ADSL Line Status
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    Upstream:
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    ADSL Settings
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    Type:
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    Modulation:
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    FEC Events (Down/Up):
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    CRC Events (Down/Up):
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    Loss of Framing (Local/Remote):
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    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
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    HEC Events (Down/Up):
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    Error Seconds (Local/Remote):
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  • Constant disconnecting and reconnecting with WPA2 enterprise wifi. Any available solution?

    I know it can't be the wifi because as recent as yesterday on Mavericks everything was fine. Now after the update it constantly disconnects and reconnects as much as a few times per five minutes! I've read on Reddit other people are having similar problems. Hopefully Apple fixes this soon.

    Looking at the Console.app logs, it seems that the machine decides to bounce between two APs:
    17/10/2014 19:22:07.000 kernel[0]: ARPT: 36912.641537: MacAuthEvent en0   Auth result for: 20:c9:d0:a7:91:9e  MAC AUTH succeeded
    17/10/2014 19:22:11.000 kernel[0]: ARPT: 36915.802654: MacAuthEvent en0   Auth result for: 20:c9:d0:af:a3:54  MAC AUTH succeeded
    17/10/2014 19:22:14.000 kernel[0]: ARPT: 36918.976595: MacAuthEvent en0   Auth result for: 20:c9:d0:a7:91:9e  MAC AUTH succeeded
    17/10/2014 19:22:17.000 kernel[0]: ARPT: 36922.166582: MacAuthEvent en0   Auth result for: 10:9a:dd:87:5b:93  MAC AUTH succeeded
    17/10/2014 19:22:20.000 kernel[0]: ARPT: 36925.323944: MacAuthEvent en0   Auth result for: 10:9a:dd:87:5b:93  MAC AUTH succeeded
    17/10/2014 19:22:20.000 kernel[0]: AirPort: RSN handshake complete on en0
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    17/10/2014 19:22:20.000 kernel[0]: en0: BSSID changed to 10:9a:dd:87:5b:93
    17/10/2014 19:22:20.000 kernel[0]: en0::IO80211Interface::postMessage bssid changed
    17/10/2014 19:24:01.000 kernel[0]: ARPT: 37026.789184: MacAuthEvent en0   Auth result for: 20:c9:d0:af:a3:54  MAC AUTH succeeded
    17/10/2014 19:24:05.000 kernel[0]: ARPT: 37029.979376: MacAuthEvent en0   Auth result for: 20:c9:d0:af:a3:54  MAC AUTH succeeded
    17/10/2014 19:24:05.000 kernel[0]: AirPort: RSN handshake complete on en0
    17/10/2014 19:24:05.000 kernel[0]: wl0: Roamed or switched channel, reason #3, bssid 20:c9:d0:af:a3:54, last RSSI -65
    17/10/2014 19:24:05.000 kernel[0]: en0: BSSID changed to 20:c9:d0:af:a3:54
    17/10/2014 19:24:05.000 kernel[0]: en0::IO80211Interface::postMessage bssid changed
    17/10/2014 19:27:06.000 kernel[0]: ARPT: 37210.896826: MacAuthEvent en0   Auth result for: 20:c9:d0:a7:91:9e  MAC AUTH succeeded
    17/10/2014 19:27:09.000 kernel[0]: ARPT: 37214.088570: MacAuthEvent en0   Auth result for: 20:c9:d0:af:a3:54  MAC AUTH succeeded
    17/10/2014 19:27:12.000 kernel[0]: ARPT: 37217.263429: MacAuthEvent en0   Auth result for: 20:c9:d0:a7:91:9e  MAC AUTH succeeded
    17/10/2014 19:27:15.000 kernel[0]: ARPT: 37220.429042: MacAuthEvent en0   Auth result for: 10:9a:dd:87:5b:93  MAC AUTH succeeded
    17/10/2014 19:27:18.000 kernel[0]: ARPT: 37223.509291: MacAuthEvent en0   Auth result for: 10:9a:dd:87:5b:93  MAC AUTH succeeded
    17/10/2014 19:27:18.000 kernel[0]: AirPort: RSN handshake complete on en0
    17/10/2014 19:27:18.000 kernel[0]: wl0: Roamed or switched channel, reason #3, bssid 10:9a:dd:87:5b:93, last RSSI -76
    17/10/2014 19:27:18.000 kernel[0]: en0: BSSID changed to 10:9a:dd:87:5b:93
    17/10/2014 19:27:18.000 kernel[0]: en0::IO80211Interface::postMessage bssid changed

  • My macbook pro 15"  usb drives keep disconnecting and transfer speeds become very slow.

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  • Linksys SRW 2048 constant blinking and slow

    Hi all. I tried to search but was not very successful with finding my answer but my problem is that all of the ports are constantly blinking fast. Is this normal?
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    The switch just came new from linksys on a warrantee return.
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  • Choppiness and slow speed

    Hi everyone.
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    I think what I'll do is wait for the artist to finish the
    site then send you the link. I don't feel right about showing it to
    anyone while it still sits on the artist's server and is still in
    progress.
    Thanks again - I appreciate it!
    Belly

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