Constant drop offs

Question

Hi
Our internet drops off every 10 - 20 minutes. All the lights are on, but anything connected loses Internet. The colour of the lights never changes. We can either wait 10 minutes for it to reset itself or we reset it manually - neither are ideal. We have one of the black hubs - homehub2 I think. We've unplugged, reset, changed the filter - anything else we can try?
I raised a fault on Sunday and still haven't heard anything surprise surprise. Raised another call today but not expecting a response. I'm pretty sure the service we are getting isn't normal.
Any suggestions gratefully recieved.
Thanks.

Answer 1

There are known problems with the hh2. http://forumhelp.dyndns.info/hardware/hh2/hh2_issues.html
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