Constant Error Messages with Purchasing & Downloading on iTunes with iOS 7
This is getting ridiculous. Ever since I downloaded iOS 7 when it first came out, I've had difficulties making purchases and downloading content wirelessly using iTunes on my iPhone 4S and iPad 2. Every time I tap "Buy" I get a message that says the "Content Cannot Be Purchased At This Time." I then have to close iTunes completely (double-tapping the HOME button and swiping up on the iTunes window), then re-launch iTunes, find the content again and re-hit Buy and then I finally get the button to Download Now and Download Later. Choosing Download Now, I get another error message saying "Content Cannot Be Downloaded At This Time," and I have to do the whole shut down/re-start process all over again to finally have the download start. This happens when I attempt purchases using 3G and on wifi (and I've tried several different wifi networks and I get this error all the time).
I never used ot have problems like this on my 4S or iPad 2 before iOS 7. I tried restoring to factory settings and then moving all the content manually back from the iCloud and my computer and I still get the error. I tried signing out of my AppleID and logging back in, still get the error. I downloaded the latest iOS 7 software (currently running 7.0.4) and I STILL GET THE BLOODY ERROR. Calling AppleCare, they have no freaking clue why I'm getting this error and neither do the Genius Bar people.
There doesn't seem to be anybody else (that I can find online) who has the same problem. But there also doesn't seem to be anybody at Apple looking in to this which is incredibly frusturating. I've been submitting Bug Reports to the Apple Feedback pages for over a year now and still no acknowledgment from Apple. I also have been having the issue where my iPhone/iPad iCal apps keep reversing my Alert preferences (which I've noticed people complaining about for over 3 years with no solution from Apple).
This is getting out of hand. I've been a loyal Apple customer for the better part of a decade. I switched to Apple over PC because of their committment to excellence and relatively lack of bugs in their software. But lately, Apple's quality has suffered tremendously. When there are iOS software glitches that continue after 3 major updates (and several minor ones), clearly Apple engineers don't give a crap about their customers or the user experience. If these issues aren't addressed, I'm seriously going to take my business elsewhere. There is simply no excuse.
You won't see Viber data in www.icloud.com. App data (e.g. Viber) is included in an iCloud backup or iTunes backup which includes other information. Kindly see this support article for more information - http://support.apple.com/kb/HT1766, https://support.apple.com/kb/ht4946 and http://support.apple.com/kb/PH12519.
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Well, first, if you want help for an iTunes problem, you shouldn't post in the iPad forum. :-)
I've asked that your post be relocated to the appropriate forum.
This should answer your question. http://support.apple.com/kb/TS3074 -
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What does the error message say, andrea? (Precise text, please.) -
Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing
Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
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Thank you for using Apple Support Communities.
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Sterling -
Everytime iTunes opens on my Windows 7 pc, I get the error message -42110 while it appears iTunes is trying to download a movie I didn't order. Any suggestions?
Thank you i been looking for a answer to this all day but I couldn't find anything on it! Now I know I will find a file with it! thanks!
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Error messages with iTunes 11.0.1....
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anyone any ideas.......Mmmmmm how strange.... have just closed and reopened and problem seems to have cleared.....
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Which I get. But clicking on that link you provided does not give you the option of choosing between 32 and 64 bit installers.
Yeah, that was certainly a 32-bit installer file being referred to in the other message, too. (The 64-bit installer file is called iTunes64Setup.exe.)
Just in case it's an issue with your normal browser not working properly with the system-detection equipment on the page (there's a javascript control that checks for operating system specifics, and is supposed to deliver the correct Mac or Windows installers), let's try a different web browser for the download. If you use Firefox instead of IE (or vice versa), do you get offered an iTunes64Setup.exe instead of an iTunesSetup.exe? -
Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
[email protected]
817-999-1812 Joe or Jeana JonesHello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
Anyway, have a look at the link and see if it helps. -
ITunes out of disk space error message. All downloads are paused
I found a solution to my dilemma of a disk space error message with iTunes running on and XP Pro machine. In my case I am running a SBS server and have folder redirection enabled to point the My Docs folder to a network share. Come to find out Disk Quota's somehow was enabled this preventing me from downloading any new podcasts or music.
Disk quota's are also a feature of XP (not sure but will assume so with Vista and 7). To check to see if Quota's are enabled, find the drive iTunes music is stored on. Open iTunes and click on Edit>Preferences>Advance. More than likely it will say C:\Documents and Settings... In my case it was an network share in the form of \\Server1\User Data\user.... If you are redirected to a network share than you will need help from your system administrator to fix the problem with Disk Quota's.
Open My Computer and right click on the drive listed in the above process and select properties. There should be a tab called Quota. Check to see if Enable quota management is checked. You can simple uncheck this or give the person more space by editing the Quota Entries which is located on the bottom right.
How this helps.I've seen that Quota thing on my home setup. Good to know - I'll continue to leave it alone!
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I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the installation package 'iTunes.msi' in a folder from which you can install iTunes. I can't find this folder. I have tried to completely unistall iTunes through the Control Panel, but it wouldn't let me: I tried going directly to the files themselves, but cannot uninstall. Any help would be greatly appreciated. System OS: Win XP SP 3.
Set the permissions for Everyone in the folder in which CCPackager created, to "Read/Write" enabled. This is strange since there is only an administrator account on the Mac (and that account already has read/write), but it seems to resolve the issue.
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I replaced the hard drive to a 30gig on my Ipod 4th gen. click wheel but it is still not recognized on my computer or in itunes......I get an error message with a folder and "!"....what can I do to fix??
Have you recharge the battery for at least 2 hours, or just leave it connected for 4 hours?
(When you replaced the Hardisk, you should also replace the battery.)
Some other iPod SSD sites, says that you may have to format the CF in FAT32, as Mac dont read NTFS drive so if Windows is the 1st PC that your CF is connected, it may be formatted to NTFS.
You can try erasing the CF using Disk Utilty, so that Mac can recognise it. (but not Windows)
Have a nice day! -
Hi - Recently I put the latest update on my LT15i (4.1.B.0.587), after this I rooted the phone, and everything seemed okay. But since then I keep getting an error message with an offer to download the 4.1.B.0.587 update and the note: "installation not possible" (because it's already there). The news line on top shows a red exclamation mark all the time. It seems to me that it is due to this error that I cannot partition my SD card. Does anybody have an idea how to fix that? Thanks much in advance, and happy holidays - nerissa
Moved thread to Android development.
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I get an error message with I try to plug into itunes;
This iPhone cannot be used because the Apple Mobile Device service is not started.http://support.apple.com/kb/TS1567
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I have an A1288 ipod touch I bought about 3 years ago. I am currently trying to download an app however the I'm getting an error message which is essentially saying that the "ios" I'm using isn't up to date and the itunes summary says otherwise?
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