Constant errors in Adobe Acrobat X Pro 10.1.5

I have Acrobat X Pro as part of TCS 3.5, running Windows 7 64-bit SP1.
Last week I started getting constant errors "There was an error during initialization. Failed to load an application resource (internal error)." Eventually Acrobat became unusable, so I used the Repair option in the Windows Programs and it worked OK. This morning the errors are back.

I haven't installed any third-party plugins. However, looking at the list of plugins, I see that there are two copies of ECMAScript: EScript.api dated 12/18/12, and EScript_AVG_RESTORED.api dated 1/21/13. So my bet is this is a side-effect of my anti-virus blocking the JavaScript security hole that was fixed by Java 7 Update 11. I deleted escript*.* from C:\Program Files (x86)\Adobe and the errors have gone away.

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Installation Error for Adobe Acrobat X Pro

I just purchased Adobe Acrobat X Pro (Student and Teacher Edition). I've also received my serial number for it. When I attemt to install it, I instantly get an install error for system requirements. I have....
2.4 GHz processor (1.3 GHz required)
Windows XP Home with Service Pack 2
IE 8 and Firefox 12 (IE7 or 8/Firefox 3.5 or 3.6 required)
2.99 GB of RAM (512 MB required)
1024x768 resolution (1024x576 required and mine is all mine will do)
DVD-ROM drive
Can anyone help?? Thanks in advance!!

Actually I finally figured that out. I had no idea there was 32- or 64-bit version of XP. Once I got that, I had no more issues. I just don't know how to close the topic.
Thanks for your reply!!

File Extraction Error during Adobe Acrobat XI Pro installation

I continually no matter how many times I re-download Adobe Acrobat XI Pro Student and Teacher Edition, I receive the same error "Error in extracting files. Re-download Adobe Acrobat XI Pro." (Paraphrased). Suggestions?

This was my goofup... please be sure to type subst and not substr Z: "C:\Windows" in the command prompt for Admin.
The source I copied and pasted from added the "r"
With the proper command adjusting the "invalid" drive, the install of acrobat succeeded.

Constant Crashes with Adobe Acrobat 9 Pro Extended

Hello
I always have real difficulty getting this program to work correctly.
Is there a downloadable installer which contains the latest updates where the program will install and work properly yet? i.e. a full 9.3.2 download without having to install 9.0 and then update twice to get the program to work correctly? Even with 9.3.2 it is bugy and unreliable.
I have to install version 9.0 which will then fail to open with a C++ error message saying pure virtual function call (I can't remember exactly). I was originally told by Adobe that this was not a bug and it was my system even though it happened on every PC I tried to install on. It turned out it was due to them not testing the program with roaming profiles/folder redirection which a lot of people use. It then took over a year for them to manage to fix this.
Luckily a fix is now available so at least I can use this expensive piece of software again without having to give everyone local accounts for their PCs. The update does not work though. If I download the 9.3.2 update from the Adobe website and try to install, it tells me that the program to be updated is not installed and refuses to update the program.
If I log in locally and then go to Help > Update, the updater tells me a new version of the updater is available and needs to be installed. It downloads this and tries to update, at which point a command window appears and then I get a message saying the program has stopped working correctly and must be closed.
I can however run it from the program files/common files/adobe/updater6 directory
This then installs 9.2 and I have to restart and repeat the process for 9.3.2 and restart again.
Then it is hit and miss whether the program will automatically just close after accepting the licence agreement or work correctly.
In cases where it doesn't I have to uninstall and go right back to the beginning. I have tried the suggested fix of pressing the enter key to accept it and manually accepting it in the registry. Neither work for me.
Working in IT the adobe reader has always been one of the more problematic software packages but version 9 is worse still and has caused years of headaches. I'm just pleased not many people need to edit pdfs and for the rest FoxIT Reader and PDFCreater will surfice.
I am currently needing to install it on quite a few PCs and having to go through this process every time is very time consuming. Is there a better way?
Thanks
Robin

Hello,
I'm sorry you're having trouble with Acrobat. Unfortunately,
these forums are specific to the
Acrobat.com website and its set of hosted services, and do
not cover the Acrobat family of desktop products.
Any questions related to the Acrobat family of desktop
products would be best suited in the Acrobat Forums:
Link to
Acrobat Forums
Thanks!
Michelle

Error uninstalling Adobe Acrobat X Pro

SCCM 2012
Server is at SP1 CU3
Clients are varied...
I have a package created to run the following command line:
msiexec /x {AC76BA86-1033-F400-7760-000000000005} /qn
It is set to run Hidden
Requirements:
Any platform
Estimated disk space: 50MB
Maximum allowed run time: 120 minutes
Whether or not a user is logged on
Run with administrative rights
Drive mode: Runs with UNC name
Deployment is required
User experience is to allow software installation and system restart outside of maintenance window, and to Commit changes at deadline or during a maintenance window. I'm also
telling it to Download content from DP and run locally for both options under Distribution Points tab.
This is deployed to a collection of machines, with 78 members. I deployed this on 7/8. I have had 9 successes, 5 that are showing as Unknown, and the rest (64) are showing
the same error:
Message ID 10006 Error 1602
I've looked the error up online, and it doesn't make sense. It says the user cancelled, but the user doesn't have that option in this deployment. I'm not seeing anything
else in the logs to point me in the right direction.
Anyone have any ideas?
Thanks,
Joe

and the rest (64) are showing the same error:
Message ID 10006 Error 1602
I've looked the error up online, and it doesn't make sense. It says the user cancelled, but the user doesn't have that option in this deployment. I'm not seeing anything
else in the logs to point me in the right direction.
the 1602 returncode can be misleading. it doesn't necessarily mean that the user cancelled the ConfigMgr activity, it actually means that msiexec returned that code to ConfigMgr - ConfigMgr doesn't really know what happened other than what msiexec tells
it.
1602 can occur if the msiexec pops up a dialog asking the user "some error occurred, do you want to retry or cancel".
1602 can also occur if the msiexec process is prompting for a decision, but the user shuts down the PC (effectively cancelling the msi transaction)
As Narcoticoo says, writing the logfile might reveal a bit more about what's actually going on.
Don
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Adobe Acrobat 6 pro in win 7 install problem

hi iam tring to install Acrobat 6 pro in windows 7 64bit . when i launch setup.exe a windows 7 compaitabilty error message pop up when i click on run program it will start installing and again it gives a setup error saying "adobe acrobat 6 pro setup was unable to creat a new semi adobe PDF port monitor. the adobe PDF printer may be unavailable". so how to fix these errors. Is acrobat 6 is compaitable with windows 7 64bit. are there any updates to fix this problem

The print driver may be available, but AcroTray is sure to fail. If the driver is available, try a print to file and open in Distiller. If that works it is a workaround that will allow AA6 to operate. The key problem here is x64 for which I am not sure. On 32-bit Win7 I was successful installing AA5. However, AcroTray fails and I have to print to file as mentioned. The best solution is to purchase AAXI.

Error 1500 in Adobe Acrobat 9 Pro Install

I have Windows 8.1, and I am attempting to download Adobe Acrobat 9 Pro from the content disc provided when I purchased Creative Suite 5 some time ago. During installation, I received the Error 1500 message. No existing forum is solving my problem. I have tried unregistering, then re-registering my Windows Installer. There are also no mid-installation processes in my registry. Also, the fact that I can only get customer support over a forum is unpleasant to me. That seems a little consumer elitist, don't you think? Anyway, I digress. If you can, please help.

Hi athoopes,
We apologize for the inconvenience, we would try to help you with this issue.
I would like to inform you that there could also be an issue with the compatibility between Acrobat 9 pro and windows 8.1 as it was not tested on win 8.1.
Check system requirements System requirements | Acrobat family of products
Kindly check if the log files(.GZ) for acrobat is getting created on the below mentioned location.
C:\Program Files\Common Files\Adobe\Installers
Thanks,
Atul Saini

Adobe Acrobat XI Pro causes an error when starting it - Adobe Acrobat has stopped working. How do I resolve this?

I've had Adobe Acrobat XI Pro for some time, but yesterday it stopped working and I started having an 'Adobe Acrobat has stopped working' error. It then tells me to Close the Program.
How do I resolve this?
Thanks and regards
Roxanne

Thanks Pat. I was able to resolve the problem.
OS is Windows 7 Pro, Adobe Acrobat Pro 11.0.07.
I went into the Properties file where I identified that Users only had Read & Execute and Read properties, I changed properties for Everyone to Full Control. That fixed the problem.
I don't know how the properties got changed to just Read & Execute, but there had been an automatic update the night before.
Regards
Roxanne

Error 1067: when trying to update Adobe Acrobat 9 Pro

I have Adobe Acrobat 9 Pro and have been using it for over 3 years. I Changed computers and uninstalled it from my first and then reinstalled it in my new, but have run into a problem that I cannot find an answer to, nor can I get any help from Adobe.
I will be notified that there are updates available and I will select yes to update the program, but after 20-30 second, a new window will pop up stating:
Update Failed
The process terminated unexpectedly.
Error: 1067
Details (http://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html)
From there, I will click on the Details link and be sent to an Adobe page telling me:
Try downloading Reader directly from this page.
This link sends me to a page to download the latest version of Adobe Reader (http://get.adobe.com/reader/direct/), so, I will make all of the selections, download it, install it, restart my computer, but when I open Acrobat 9 Pro and try to run the update again, nothing changes and I receive the same error message.
Now, I go to try and get some help from Adobe, but am just sent here to see if I can find out any other information because they "no longer" help with Acrobat 9 Pro(?).
Does anyone have any answer on what I can do to fix this or why this is happening? I've never had any problems with this program before. It just all started when I changed computers, and this one is a brand new computer, so no bugs or anything. I installed Photoshop CS5, Illustrator CS5 and InDesign CS5 without any problems and they all updated without a problem.
I'm not sure how important the updating really is, but it makes me feel better, knowing that any changes or problems with the program can get "fixed" with these updates.
Thank You,
Sean

Not that it is going to ease the testing of your patience at all to suggest you try somewhere else, but there is a forum dedicated to Acrobat Installation and Update Issues that might have some info or people ready and able to help you:
http://forums.adobe.com/community/acrobat/installation_and_update_installation?view=discus sions

"There was an error processing a page. Out of memory." Adobe Acrobat 9 Pro-Please Help!

"There was an error processing a page. Out of memory." Adobe Acrobat 9 Pro I had this problem with my last computer over two years ago which was obviously an older version of windows and acrobat and had found a way to solve it but like I said it was an older version and was 2 years ago so I don’t remember how to fix it. I’ve looked through many forums and emptied my temp folder I’ve uninstalled and reinstalled the software I’ve turned off my anti-virus I don't have adobe reader because I know this causes comflicts also and have tried so much more and I’m still having issues with about half my pdf files I cannot figure it out. I use pdf files many times a day and this is really hindering my work so please please please if anyone else has experienced this or knows how to fix it that would be great thank you!!! I’m somewhat computer savvy but not completely so if you cloud please explain to me in slightly less tech terms that would be great too.

Assuming your disk is not too full, and your virtual memory settings are normal, this is not caused by software clashes, TEMP folders nor fixed by reinstalls. It is Acrobat _actually_ running out of memory, or running out of something else it has a fixed supply of.
1. Are you using any plug-ins to process files?
2. After you get this error on a particular file, restart Acrobat. Does the file now open OK?

Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama

[discussion moved to Acrobat Installation & Update Issues forum]

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?? Thanks, Jörg

Hi Jorg ,
Are you trying to reduce the file size with the "Reduced size PDF" in the save as other option.
Give it a try if you haven't done it prior.
Open that PDF>File>Save as Other>Reduced size PDF.
If possible ,please share the snapshot of the error message with us so that we can have a look in order to assist you further.
Regards
Sukrit Dhingra

Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

Hi Doug Talbott,
Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
Regards,
Rahul Tyagi

I am trying to install update 11.0.06 for my Adobe Acrobat XI Pro, but without success multiple times.Get error 1603 each time,

I am trying to install update 11.0.06 for my Adobe Acrobat XI Pro, but without success multiple times.Get error 1603 each time. I have tried disabling my antivirus software without success. I have looked for solutions to error 1603, and have tried what it suggests (empty temp files in Windows, etc.), also without success.There is nothing that mentions Window 8 or 8.1 operating system, though. Is this the issue? Please help.

Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created". What's the problem?

Set Adobe Acrobat XI Pro. When I want to save the file in WORD, EXCEL or esporta file into ... immediately throws an error "save as failed to process this document no file was created".
What's the problem?
Any help in finding a solution is greatly appreciated.
Thank you,

Installed AcrobatXI PRO 11.0.09 on seven computers and laptops. Two of them gives an error when you try to save a document in WORD, EXCEL, Power Point, or when exporting to... error: Save failed to process this document. No File was created.
But all good saves in the format of TXT and jpg.
I have uninstalled and restored and re-installed and updated and registry cleaned and removed using the special utility Cleaner Tool for Acrobat, but nothing helps.
On one notebook with Windows 8.1 and Microsoft office 2013, on another laptop with Windows 7 and Microsoft office 2010, the same problem, although there are computers with Windows 7 and Microsoft office 2010 and everything works.
Tell me where to find the problem and how to solve it.
Thank you.

Constant errors in Adobe Acrobat X Pro 10.1.5

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