Constant Errors on Premiere Elements 4

When I first started this project, I had errors from time to time that would shut down PE4, but within the last few days, I can't even render the project without it shutting down.  The only error message I get is that something occurred and it needs to be shut down and Windows will look for a solution.  Obviously I have no solutions from Windows regarding the 50 plus times I've received that message.  I took my computer in to be checked out due to other issues, but I guess it appears to be fine.  I uninstalled and re-installed the program and I'm still encountering the same problems, but a bit less than before the computer went in, but I can't seem to convert my project to DVD or a Computer File.  I do want to say, I've utilized this forum many times before and it has been extremely helpful.  Thank you so much for all your advice and help.

Hopefully this is what you need.  And I can turn off 22 services on msconfig.  This is from Process Explorer.
Process PID CPU Private Bytes Working Set Description Company Name
System Idle Process 0 96.92 0 K 24 K 
Interrupts n/a  0 K 0 K Hardware Interrupts
DPCs n/a  0 K 0 K Deferred Procedure Calls
System 4  0 K 3,564 K 
  smss.exe 552  292 K 732 K 
csrss.exe 680  1,900 K 6,972 K 
wininit.exe 740  1,280 K 3,904 K 
services.exe 784  2,644 K 6,772 K 
  svchost.exe 996  2,536 K 5,588 K Host Process for Windows Services Microsoft Corporation
   wltuser.exe 580  4,872 K 11,456 K Windows Live Toolbar User Elevation Helper Microsoft Corporation
   FlashUtil10e.exe 3864  1,896 K 5,812 K Adobe Flash Player Helper 10.0 r45 Adobe Systems, Inc.
  svchost.exe 1056  3,612 K 6,428 K Host Process for Windows Services Microsoft Corporation
  svchost.exe 1112  63,980 K 39,552 K Host Process for Windows Services Microsoft Corporation
  svchost.exe 1148  15,472 K 15,452 K Host Process for Windows Services Microsoft Corporation
  psksvc.exe 1184  2,104 K 284 K Anti-malware protection support executable Panda Security, S.L.
  TPSrv.exe 1224  29,440 K 508 K TPSrv Application Panda Security, S.L.
   WebProxy.exe 2240  26,072 K 192 K Internet resident proxy Panda Security, S.L.
  Ati2evxx.exe 1332  1,072 K 4,040 K ATI External Event Utility EXE Module ATI Technologies Inc.
   Ati2evxx.exe 1888  3,024 K 6,260 K 
  svchost.exe 1368  14,016 K 11,724 K Host Process for Windows Services Microsoft Corporation
   audiodg.exe 1484  17,372 K 20,008 K 
  svchost.exe 1392  118,092 K 121,052 K Host Process for Windows Services Microsoft Corporation
   WUDFHost.exe 3536  3,124 K 4,956 K 
   dwm.exe 3356 0.77 45,556 K 76,952 K Desktop Window Manager Microsoft Corporation
  svchost.exe 1404  20,372 K 28,148 K Host Process for Windows Services Microsoft Corporation
   taskeng.exe 2184  2,104 K 5,824 K 
   taskeng.exe 3100  9,092 K 9,604 K Task Scheduler Engine Microsoft Corporation
  svchost.exe 1508  2,024 K 4,604 K Host Process for Windows Services Microsoft Corporation
  SLsvc.exe 1528  6,096 K 11,316 K Microsoft Software Licensing Service Microsoft Corporation
  svchost.exe 1584 1.54 5,588 K 9,640 K Host Process for Windows Services Microsoft Corporation
  spoolsv.exe 1968  7,128 K 11,576 K Spooler SubSystem App Microsoft Corporation
  svchost.exe 1996  15,296 K 18,600 K Host Process for Windows Services Microsoft Corporation
  AERTSrv.exe 936  372 K 1,572 K Andrea filters APO access service (32-bit) Andrea Electronics Corporation
  AppleMobileDeviceService.exe 1684  2,288 K 3,852 K Apple Mobile Device Service Apple Inc.
  mDNSResponder.exe 1716  1,608 K 4,736 K Bonjour Service Apple Inc.
  CreativeLicensing.exe 1836  768 K 2,232 K System Level Service Utility Creative Labs
  CTSVCCDA.EXE 1756  760 K 2,348 K Creative Service for CDROM Access Creative Technology Ltd
  svchost.exe 2068  772 K 2,572 K 
  hnm_svc.exe 2096  23,120 K 17,192 K Advanced Networking Service Dell Inc.
  lxddserv.exe 2340  892 K 2,956 K Lexmark Connect Service Executable Lexmark International, Inc.
  lxddcoms.exe 2356  2,600 K 4,748 K Printer Communication System 
  MediaMallServer.exe 2380  68,532 K 55,680 K PlayOn Server MediaMall Technologies, Inc.
  PsCtrlS.exe 2448  9,924 K 596 K Panda Software Controler Panda Security, S.L.
   SrvLoad.exe 4528  2,500 K 164 K 
   PavBckPT.exe 4608  1,496 K 276 K PavBckPT Aplicación Panda Security, S.L.
  PavFnSvr.exe 2468  16,316 K 424 K Panda Function Service Panda Security, S.L.
  PavPrSrv.exe 2484  732 K 36 K Panda Process Protection Service Panda Security, S.L.
  pavsrvx86.exe 2520  10,868 K 13,372 K Enhanced On-Access Anti-Malware Service Panda Security, S.L.
   AVENGINE.EXE 2680  29,416 K 10,696 K 
  svchost.exe 2636  2,152 K 5,164 K Host Process for Windows Services Microsoft Corporation
  PSHost.exe 2648  5,832 K 780 K 
  PsImSvc.exe 2660  6,876 K 148 K Panda Interface Manager Service Panda Security S.L.
  SeaPort.exe 3068  4,352 K 8,268 K Microsoft SeaPort Search Enhancement Broker Microsoft Corporation
  svchost.exe 3112  6,092 K 10,292 K Host Process for Windows Services Microsoft Corporation
  WDDMService.exe 3148  76,640 K 6,036 K WD Drive Manager Service WDC
  WDSmartWareBackgroundService.exe 3212  11,640 K 9,676 K WDSmartWareBackgroundService Memeo
  svchost.exe 3400  1,464 K 4,044 K Host Process for Windows Services Microsoft Corporation
  WLIDSVC.EXE 3428  4,220 K 9,364 K 
   WLIDSVCM.EXE 3756  844 K 2,676 K 
  SearchIndexer.exe 3472  40,688 K 16,792 K Microsoft Windows Search Indexer Microsoft Corporation
   SearchProtocolHost.exe 5260  3,676 K 7,356 K Microsoft Windows Search Protocol Host Microsoft Corporation
   SearchFilterHost.exe 2744  2,740 K 4,380 K 
  YahooAUService.exe 3580  3,132 K 5,896 K AutoUpater Service Module Yahoo! Inc.
  UI0Detect.exe 3280  2,468 K 8,496 K Interactive services detection Microsoft Corporation
  sprtsvc.exe 2444  3,888 K 1,592 K SupportSoft Agent Service SupportSoft, Inc.
lsass.exe 800  3,032 K 2,864 K Local Security Authority Process Microsoft Corporation
lsm.exe 808  1,964 K 3,980 K 
csrss.exe 752  2,260 K 7,800 K 
winlogon.exe 972  2,080 K 5,616 K 
explorer.exe 4048  41,608 K 61,036 K Windows Explorer Microsoft Corporation
ApVxdWin.exe 3680  10,160 K 1,948 K Panda permanent protection Panda Security, S.L.
GoogleToolbarNotifier.exe 2808  3,652 K 1,088 K GoogleToolbarNotifier Google Inc.
iexplore.exe 6140  10,524 K 24,872 K Internet Explorer Microsoft Corporation
  iexplore.exe 2204  123,736 K 126,752 K Internet Explorer Microsoft Corporation
  GoogleToolbarUser.exe 4752  4,756 K 7,188 K Google Toolbar Broker Google Inc.
  iexplore.exe 4508  61,440 K 75,252 K Internet Explorer Microsoft Corporation
procexp.exe 5544 0.77 17,172 K 34,724 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Similar Messages

  • Constant errors with Premiere Elements/Photoshop 7 - will upgrade to 9 help?

    I currently have Premiere Elements 7 and Photoshop 7 on my computer. Both crash a lot, often with no error messages. I also cannot seem to backup my Photoshop files. I want to purchase and install Premiere Elements 9 (and Photoshop) but am worried about losing my existing images/video. I'm also concerned that I will have the same issues once I upgrade to version 9.
    If I cannot backup these files, is it probable that I will lose them? Any advice is appreciated.

    You need to give more information for someone to help
    http://forums.adobe.com/thread/416679
    Some specific information that is needed...
    Brand/Model Computer (or Brand/Model Motherboard if self-built)
    How much system memory you have installed, such as 2Gig or ???
    Operating System version, such as Win7 64bit Pro... or whatevevr
    -including your security settings, such as are YOU the Administrator
    -and have you tried to RIGHT click the program Icon and then select
    -the Run as Administrator option (for Windows, not sure about Mac)
    Your Firewall settings and brand of anti-virus are you running
    Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
    -or the brand/model graphics chip if on the motherboard
    -and the exact driver version for the above graphics card/chip
    -and how much video memory you have on your graphics card
    Brand/Model sound card, or sound "chip" name on Motherboard
    -and the exact driver version for the above sound card/chip
    Size(s) and configuration of your hard drive(s)... example below
    -and how much FREE space is available on each drive (in Windows
    -you RIGHT click the drive letter while using Windows Explorer
    -and then select the Properties option to see used/free space)
    While in Properties, be sure you have drive indexing set OFF
    -for the drive, and for all directories, to improve performance
    My 3 hard drives are configured as... (WD = Western Digital)
    1 - 320G WD Win7 64bit Pro and all programs
    2 - 320G WD Win7 swap file and video projects
    3 - 1T WD all video files... read and write
    Some/Much of the above are available by going to the Windows
    Control Panel and then the Hardware option (Win7 option name)
    OR Control Panel--System--Hardware Tab--Device Manager for WinXP
    Plus Video-Specific Information http://forums.adobe.com/thread/459220?tstart=0
    And, finally, the EXACT type and size of file that is causing you problems
    -for pictures, that includes the camera used and the pixel dimensions
    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
    What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
    For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
    For Mac http://mediainfo.massanti.com/
    Read Bill Hunt on editing a VOB/MPG file http://forums.adobe.com/thread/464549?tstart=0
    Edit Vob http://premierepro.wikia.com/wiki/FAQ:How_do_I_import_VOB_files_/_edit_a_DVD%3F
    Read Hunt on Using MOD/TOD files http://forums.adobe.com/thread/699990?tstart=0
    Also, For Windows (not sure about Mac) This is aimed at Premiere Pro, but may help
    Work through all of the steps (ideas) listed at http://forums.adobe.com/thread/459220?tstart=0
    If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section at the troubleshooting link

  • Runtime error in Premiere elements?

    runtime error in premiere elements

    uvagreg11
    You will need to supply a lot more information than just "runtime error in premiere elements" in order for us to help you.
    1. What version of Premiere Elements are you using and on what computer operating system is it running?
    2. What are you using a the project preset for your project? And, what are the properties of the source media that are being used on the Timeline?
    3. Is this a "it worked before but now" or "it never worked before" type of problem?
    4. What is the description of your computer and its resources?
    5. What troubleshooting have you done so far...
    a. flushing preferences
    b. deactivation, uninstall, reinstall
    c. other
    The following is an Adobe document on run time error troubleshooting.
    http://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html
    Let us start here and then decide what next based on your details.
    Thanks.
    ATR
    Add On..I did not see SG's post until after I had posted mine.

  • Error Installing Premiere Elements 9 - Exit Code 7

    Hi, I'm trying to install Premiere Elements 9 on a Mac (running 10.6.4), but it always comes up with an error, and the program can't be installed. Last time I tried it got to about 95% but then gave me this error:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 3 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: File/Folder does not exist at /Volumes/PRE9 PSE9/Adobe Premiere Elements 9/payloads/AdobeElements9Organizer/oem/ols
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Premiere Elements 9_LangPacken_US: Install failed
    ERROR:  - Adobe Premiere Elements 9: Failed due to Language Pack installation failure
    I've tried this four or five times, and I always get exactly the same error. The only help the installer offered was "Please try restarting your system and try again." and all I could find on Adobe Support was "Install under Safe Boot Mode", which I tried, and it still failed.
    Does anyone have any ideas whatsoever as to what I can do to actually get this installed?
    Thank you very much in advance, anyone who can help!

    I've never seen so many error codes related to language, jobbo! That's very strange.
    Meantime, I've loaded Premiere Elements and run it on a couple of Macs, and it usually loads right up and runs beautifully. There does seem to be a conflict with Bridge sometimes, but I'm not sure if that's the case here or not.
    It might be worth contacting Adobe's tech support. (You find contact information under the Contact button at the top of this page.) And, when you do, ASK FOR A MANAGER, don't just talk to whoever answers the phone. Most of the guys on the phones are just working from scripts and KB articles. If you can get a manager on the line, he and she will work through your unique situation.
    Meantime, I'll keep my eyes open for solutions.
    (BTW, I'm assuming you're using at least OSX 10.4 on at least a dual-core Intel processor.)

  • No Disk error in Premiere Elements 13

    I am getting the following error:  "There is no disk in the drive. Please insert a disk into drive\Device\Harddisk1\DR1."   If i click continue about 5 times the box disappears & I can continue working. The same thing occurs at random when i am attempting to do different operations with the same result. I can work within the program, however the constant error message is annoying. I have searched these forums & tried the different methods of uninstalling & reinstalling, deleting the recommended files, & running a Ccleaner. I can't find any other recommendations on this problem. Please help!

    Geewiz1955
    Premiere Elements 13 on what computer operating system? For now, assuming Windows 7, 8, or 8.1 64 bit.
    What is your computer drives arrangement? How many removable drives do you have, and what are their drive letters?
    See Computer/Manage/Disc Management.
    Reports of the problem that you are describing can be found for Premiere Elements many versions.
    Back in 2012, the word was to use Cancel and wait for an answer from Adobe who was working on the problem.
    In 2013, the cause and effect seem to target the SmartSound feature....SmartSound feature is gone in Premiere Elements 12 and 13.
    Microsoft and some visitors to this forum suggest getting to the core of the problem through drive letter changes for some removable drives.
    Did you install Premiere Elements 13 from installation disc or from installation files from online download? I favor the uninstall/ccleaner run through/reinstall with antivirus and firewall(s) approach to getting rid of the issue. But, problems with the same symptoms can (often do) have different causes.
    More later.
    ATR

  • No disk error in Premiere Elements 12 - Smartsound plug-in?

    I have a fresh install of Premiere Elements 12 (with 12.1 update) on a new computer and receive the error "There is no disk in the drive. Please insert a disk into drive E:" whenever the program is opened or closed. I can bypass this message by repeatedly clicking "cancel". Windows application logs in event viewer lists a corresponding error message "Activation context generation failed for C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\SmartSoundAdobePlugin64.prm". I confirmed that this file does not exist.
    A forum search indicates that installing Smartsound resolves this no-disk error for PrE 11 and earlier but that Smartsound is no longer a feature in PrE 12:
    Re: No Disk Error for Adobe Premiere Elements 12
    But another other user reported that the no-disk problem went away in PrE 12 after installing Smartsound:
    Re: "No Disk" Error (premiere elements 12)
    And my event viewer error message indicates that PrE 12 is looking for a Smartsound plug-in which was not included in the installation. (PrE 12 was installed via Dell Digital Delivery and did not include an installation disk.)
    So why is PrE 12 looking for a Smartsound plug-in if it is no longer a feature? Any suggestions for suppressing the no-disk error other than installing Smartsound?  I'm just getting started in PrE and don't need it right now.
    Thanks,
    Greg

    Thank you for the advice. I tried Han's suggestion of installing Smartsound SonicFire first since it was much quicker than completely reinstalling PrE (which entails many hours of re-downloading on a DSL line for the program & cloud content).
    After installing Smartsound, the "SmartSoundAdobePlugin64.prm" file did appear in the C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\ folder. However, it did not resolve the "No Disk" error or the application error logged in Event Viewer. The source of that error is listed as "SideBySide" and Event ID is 33. The full text of the message is as follows:
    Activation context generation failed for "C:\Program Files\Adobe\Adobe Premiere Elements 12\Plug-ins\Common\SmartSoundAdobePlugin64.prm". Dependent Assembly Microsoft.VC90.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type=" win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.
    I did a bit of research and this answer suggests that the error is the result of an incompatibility between the installed version of Microsoft Visual C++ and the version used by the program:
    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/event-id-33-so urce-side-by-side/ef67e34f-07b2-4d52-a807-f9f81a7c32f8?auth=1
    Based on this Microsoft article, it appears that the missing C++ 2008 version 9.0.201022.8 is an IA-64 version while the 9.0.30729.x versions on my machine are x64 versions:
    http://support.microsoft.com/kb/973552
    This is all way over my head and I may leave well enough alone until I have more time to spare, given that the "no disk" error (which could even be entirely unrelated) is annoying but not crippling.
    FWIW, the machine is a Dell XPS8700, Windows 8.1, 64-bit, and PrE was sold by Dell it, bundled with Photoshop Elements.
    Greg

  • DVD burning error in Premiere Elements 11

    I recently filmed a friend's memorial service for their family.  I have footage from two different cameras that I have edited in Premiere Elements 11, for the purpose of making a DVD of the service.
    I run into a problem when I try to burn the project to a DVD.  The burn goes a short distance (at most 5%) then pops an error that reads:
    internal software error:.\win\Primo\primo_command.cpp, line 124
    I have tried making sure that all other programs are shut down (to the best of my ability - antivirus won't completely shut down, but can be put into a mode where it won't do any background activity).  I've rendered the project into AVI and loaded the AVI file into the timeline.  No matter what, I keep getting shut down at that same point.  When it occurs, my DVD drive disappears from the machine and I have to restart the machine to get the drive back.
    I've checked and I have the most current firmware for the drive.  I'm running Windows 7 64-bit Home Premium on a Dell laptop.
    Does anyone have any ideas what this error message means and how to correct this?  The service was about a month ago and I'd really like to get this finished up and handed off to the family.

    Yoofdursh
    Thank you for your helpful information.
    If you have the burn to folder feature working then you can get this immediate project done and then work out the burn to disc problem.
    This is the solution to get your DVD-VIDEO Standard on DVD disc with what you have working at the present time...
    Publish+Share
    Disc
    DVD
    and in the burn to: select Folder (4.7 GB) and designate a save location for it.
    Download and install the free ImgBurn software and use that to take the VIDEO_TS Folder in the burn to folder to a DVD disc in DVD-VIDEO format (with required disc File System). The following is a popular online how to.
    http://www.afterdawn.com/guides/archive/burn_dvd_folder_imgburn.cfm
    The link for the download should be included in this above link.
    Basically
    1. Open ImgBurn and click on "Write files/folder to disc".
    2. In the dialog that opens, select File Menu/Browse for a source folder. Navigate to the VIDEO_TS Folder (only it), select it, then hit Select Folder to enter it into the program.
    3. Then hit the Build button at the bottom of the dialog.
    There are settings that you can look through. But, the program takes over and does the essentials for you, offering messages at times as it directs you through its program.
    This will work great for you to get you through your project which you want to get out sooner rather than later.
    Please let me know if you see any problems with this plan.
    While you are doing that I will see what I can find about this Primo Software program which you say you do not have.
    Thanks.
    ATR

  • Error install Premiere Elements 11 on Windows Vista 64

    Program Error Message says Program will not support Vista 64 Load Premieme 11 32. What is the problem?

    Here is the download link for the 32 bit of premiere elements 11:
    1. you have to log in to the adobe.com with adobe ID and then choose the Acrobat or Photoshop Elements 12 page:
    2. do not click on the download button.
    3. copy and paste the following links one by one in the address bar.
    the download will start.
    http://prodesigntools.com/trials2/AdobeProducts/PRE/11/win32/PremiereElements_11_WWEFDJ_wi n32.7z
    http://prodesigntools.com/trials2/AdobeProducts/PRE/11/win32/PremiereElements_11_WWEFDJ_wi n32.exe
    regards,
    Sandeep

  • Codec error in Premiere elements 8

    I tried to load a nikon D7000 into premiere elements 8 and received a codec error. I researched this and seemed to come to a converter conclusion. They seem to be shady and so I am not sure if it is more a scam to get viruses or I truly have to get a converter.
    They are MOV files if that matters.
    Thanks

    Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30
    For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
    For Mac http://mediainspector.massanti.com/

  • Error updating Premiere Elements 12 to 12.1

    I keep getting an error when trying to update to Premiere elements 12 to 12.1. Not sure why.

    chief340
    What computer operating system is your Premiere Elements 12 running on?
    What is the exact error message? Did you do the update with the antivirus and firewall(s) disabled?
    Please read the following and then let us know the outcome.
    http://www.atr935.blogspot.com/2014/03/pe12-update-121-released.html
    Thank you.
    ATR

  • Error in Premiere Element 10

    I used the Premiere Element 10 to edit some videos and lately encountered the following error repeatedly when I tried to render the project. I tried reinstalling the video clips and also uninstalled the program (Element 10) 3 times and re-installed it but the problem was still there. Could it be the error was still in the cache,data file, registry or elsewhere that were not deleted when I uninstall the program. The error message is [..\..\Src\FileCache\FileCache.cpp_962] . Appreciate if anyone is able to help. Thanks 

    Hi Steve,
    Sorry for the late reply as I had to go out of town for some urgent business. Here are some additional information:-
    1) The Camcorders that I used were Sony HDR-CX110 & Sony HDR-TG1. The recording format is AVCHD 1080/60i.
    2) The project setting was 1080/30 (not sure, should I set it exactly the same as camera setting?). I thought a lower setting will take up less memory space,  the video burnt on the DVD turned out OK.
    3) Previously, there were always Red lines above the video clips on the Timeline but recently, some of the video clips do not have red or green lines above the video clips. If I add a Motion node on the yellow line of the Video clips of those that do not have red lines, the blank line above the video clips will turn Red.
    4) My Samsung laptop's Processor is Intel (R) i5CPU, [email protected]
        RAM: 4GB (3.79 usable),  System Type: 64 bit Operating System (PC)
        Window 7  Home Edition, Service Pack 1
    5) My project is to combine and edit a few songs and dramas (6 of them) with Titles and subtitles and burn them on to a DVD-9 as the files are too big for a DVD5. The size of the project is about 5.8GB.  I made 2 DVDs, one of them do not have the problem.
    My C-Drive is 150GB and D-Drive is 295GB. The free space available on my C-Drive ranges from 15 to 20 GB and free space on my D-drive ranges from  20 to 40 GB. The Pre10 Preview Files took up a big portion--140GB of my D-DRIVE.  I dare not delete some of the earlier preview files as I am not sure whether they will affect my project other that requiring me to re-render them.Can I delete or move some of the earlier preview file to an exteral drive?
    The error  that appeared every now and then sometimes prevented me from rendering further but sometimes allow me to continue. Whether the error statement appeared or not, the end result on the DVD that was burnt was a slight " pause" (about 1 sec) at a particular spot.
    The whole video project that was played back on the computer before burning do not show that "pausing" problem at that particular spot. I tried cutting off that few frames, replace the video clip, replace the subtitle, re-rendered the whole project, uninstall/re-install the Pre10, all could not solve the "pausing" problem at that particular spot. 
    Sometimes I also have Transcoding error after Encoding 70 to 80% of the Media. 
    I have just read a post by mverhaar in the forum on Jan 30, there seems to be some similarities with my problems. Meanwhile, while waiting for your expert advice/comments,  I will try hard to uninstall some of the programs in my C-drive to create more free space on my C-drive and D-drive to see whether it will help to clear up my problem.
    Thanks,
    Edmund

  • Error installing Premiere Elements 10 on Mac OS X

    Error when installing Premiere Elements 10 on MacBook Air; Mac OS X 10.7.4. Installation fails. How to fix this:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 9 warning(s)
    WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
    ERROR: DS013: Verifying payload integrity : Failed with code 1
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Hi ,
    We really apologize for all the inconvenience which has caused you.
    I am sorry DerekKoehl I don't see anything actionable within the summary you have posted.  Please follow the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html to manually review your installation logs.
    In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
    http://helpx.adobe.com/contact/
    Thanks
    Mandhir

  • Error installing Premiere Elements 10

    The install always dies at 51% and gives me the following error.  Any ideas?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 7 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Hi,
    Please follow the instructions mentioned in this document Cannot install Premiere Elements 10 on Mac OS and let us know if the issue persists after troubleshooting.
    Thanks

  • PRE 7 Error: Adobe Premiere Elements.exe stopped working

    Today I started getting Adobe Premiere Elements.exe has stopped working and than the program closes. Does anyone know how I can fix this? I un-installed and re-installed it and still get the same thing.

    Just as a possible additional clue. I have been editing a video of 1:40 hours length for the past 5 hours. PRE7 behaved well. Then, after saving my project, I tried to apply some colour filters (Auto Levels and Colour Balance HLS). PRE7 then crashed and is now unable to open the same project (which is 1.84 mb in size WITHOUT the filters saved in it) but can open an autosave version of 1.5mb in size. As that is 1.5 hours older, it is of little help to me, though.
    (Note: this after I gave up and redid this video, after PRE8 totally crashed and PRE7 couldn't reopen this project file either.)
    So there seems to be an error regarding the project file size and some weird "setting" that prevents PRE7 from opening that project.
    (Note 2: I have now wasted so much time with this, that it is getting beyond just annoying. Adobe should fix this ASAP or provide all users a free copy of Premiere CS4 - if that is any better, that is. As no other video editor can import PREL files, one basically starts from scratch, which is even more annoying.
    Note 2b: I have gone through all the suggestions made, am not running an Nvidia graphics card and am now at a loss as to what to do to successfully reopen this project file.)
    Helmar
    PS: Attached in the case anyone cares, both PREL files. The large one that doesn't open, the old one that does. Happy bug hunting, Adobe! The licensing code for PRE CS4, please send to the email attached to my profile. Thank you!

  • Transcoding Error with Premiere Elements 7

    I have worked with Lightroom and with Photoshop Elements, and I am now trying to use Premiere Elements (7) to create a project of video clips and stills from my Canon DSLR.  I can create a DVD with eleven video clips (although it will not play on my old-ish DVD player, just on my computer), but when I add 18 JPEGs (generated from RAW files), I get a "transcoding error" when I try to burn a DVD.  Even without burning, when I try Preview, the still images look extremely low-res.  Any way I can get this to work?
    And, please pardon me for saying it, but I use Lightroom a great deal, Elements somewhat, and I have a pretty new 4 GB RAM Dell with much NTFS disk space, and two decades of doing computer support professionally.  Given all of that, Premiere Elements seems to be an atrocious performer - 7 anyway.  It takes an incredibly long time to load, and starts flashing "running low on memory" messages shockingly quickly.  A glance at forum messages suggests that 8 may not be an improvement.  Any suggestions on performance?  Lightroom is pretty much lightning fast.

    Welcome to the forum.
    First, editing Video is far more intense on the computer, than even very large images in PS. The resources issue can likely be overcome by the tips in this ARTICLE.
    Also, with any resources issues, remember that these can be physical RAM, and also the Windows Virtual Memory (Page File). The size, location and management of the Page File can be very important, especially if one has many other programs and Processes stealing resources unnecessarily.
    Last, let's talk about the burning (and Transcoding) of a DVD-Video. First place to look would be the size of your still images. You cannot display more pixels, than the Frame Size of your Project. Unless you are doing a lot of animation, having them any larger than the Frame Size is a waste. The quality will actually be better, if you do your resizing in PS, and not letting PrE do it for you. This ARTICLE will give you some tips. Having to process large stills will rob your system of necessary resources.
    As for the burned DVD-Video not playing in a set-top player, and only a computer, the most likely causes of this are the blank media itself, and too high a burn speed. I strongly recommend using Verbatim, or Taiyo Yuden media, and recommend against using Memorex, TDK, recent RiteK or any store brands. I also would use slower speed media, as PrE will try to get the fastest burn, based on the speed of the blank media and the burner. Slower is better. I can manually assign the speed in my authoring program, and choose a speed at least half of the max.
    Good luck,
    Hunt

Maybe you are looking for