Constant Firefox crashes after 3.6.4 update. DEP error given.
Since the update the 3.6.4, and updating all plug-ins, I have constant and seemingly random crashes of Firefox with non-descript DEP error as the reason. Crashes have occurred doing a Google.ca search, watching a video of Youtube, using my university's student services website, and many browsing many others. The crashes occur approximately 15 times an hour, not evenly spaced. Crashes twice trying to submit this report.
== This happened ==
Every time Firefox opened
== Updated to Firefox 3.6.4, Updated all plug-ins
I have XP Home Edition, numerous add-ons like CoolIris, Coolpreviews.
When I got 3.6.3 Firefox, the crashes started. Seemed to associate more with some websites than others.
Now that I have 3.6.4, the crashes are three out of four times that I attempt to open Firefox, even just with the basic welcome screen with the Google searchbox.
Is anybody working on this? Are there any proven fixes? Last time I searched I found a lot of speculation and "try this", but I haven't located an authoritative white paper on the problem from Mozilla.
Similar Messages
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Am running Firefox 3.6.10. Am having problems with Firefox crashing after upgrading to Kaspersky Internet Security 2011. Anyone else having same problem. Oh, BTW am still using Windows XP operating system.
The latest flash player release is 11,0,1,152.
Can you upgrade to this version and see whether the crash stil exists?
Go to get.adobe.com/flashplayer to download and install flash player.
In case you need direct link to installer/uninstaller, please go to http://forums.adobe.com/message/3952360#3952360 to find them.
saranlee wrote:
My computer crashes repeatedly and I get the message pages are not responding do you want to stop, and/or shockwave is not responding do you want to stop. I have Windows XP Service Pack 3, I am having the same issues whether I use Internet Explorer, Google Chrome, or Mozilla Firefox. My HP Pavilion Desktop has 504 MB of Ram and I am using high speed internet connection. Because it was crashing so much, I used the uninstall program for Flash player to uninstall Flash, I checked my registry and removed anything I saw that was Flash. I then uninstalled Google Chrome and Mozilla Firefox, then I reinstalled the most recent versions from their websites. I did the same for FlashPlayer and Shockwave Flash. I went to the Adobe website and had them check to see if it was working and it shows I have FlashPlayer 10.3.181.36. The page that shows which version of flash player goes with Windows XP states that I should have 10.3.181.34 (This is what I thought I had before I updated, I was having the same problems). When I went into my computer to see what version I have, it shows 11.5.9.620 Activex and both Flash Player and Flash Player Object is listed as 10.3.181.34. My firewall for Windows is set to medium. I also am running Norton Internet Security. It takes anywhere from 3-6minutes for some of my games to load, and I have to refresh at least 3-4 times in order to play. When I do start to play it freezes frequently and I use escape to free it up. This has been going on for a month. I have no idea what to do. I am not very computer savy and I have been learning as I go. -
Firefox crashes after few seconds
I have WIN 7 64bit , since last update i.e 33.0 version, i am facing a problem that firefox crashes after few seconds . I troubleshoot the same as mentioned on your site but it doesn't work ........
kindly help .......We're sorry to hear that Firefox is crashing. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Can you also try disabling hardware acceleration to see if that fixes your problem? You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
#Open Firefox ''Options'' window as follows:
#* Click the menu button [[Image:New Fx Menu]] and select ''Options''.
#In the Firefox Options (or Preferences) window, click the ''Advanced'' tab, then select ''General''.
#In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
#Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
If the above did not solve it, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
If you don't have enough time to go to that page and collect the crash reports:
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article or in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
My iPhoto keeps crashing after installing the latest update, can't do anything!
My iPhoto keeps crashing after installing the latest update, can't do anything! It used to crash when importing but now I'm at the point where I open the software and after 2 seconds it crashes (nothing connected either). What to do? Can't access any photos
Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. If you can create a new library and import some test photos then the problem lies with your original library.
If that's the case make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
If iPhoto crashes while trying to create a new library then try this:
Make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
If that fails to help a reinstall of iPhoto is indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all relavant updaters.
P.S. If you're still running Tiger, 10.4.6, then the above may not apply. If you're running a newer system you should update your profile so we have a better idea of where you're at.
OT -
Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?''sefi112 [[#question-1052360|said]]''
<blockquote>
Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?
</blockquote> -
Crashing after 9.1.1 Update
iphoto has crashed on me twice since 9.1.1 update. Hadn't experienced any issues with it before 9.1.1 update ( well , apart from being a bit slow when moving between images after edit, but no crashes). Both times crashed after adjusting Canon raw images, which wasn't a problem before update. Using 2010 core i5 iMac.
Anyone else experiencing crashes after 9.1.1 update ?After not having any issues at first.. my 9.1.1 iphoto is now crashing after 10-15 seconds when starting up. From the crash log I can see its the face detection thread thats dying.. I'd be happy to disable it to be able to access my library again.. but can't find anything online on how to do that.
I tried using library manager.. to create a new library.. which worked fine at first.. until it presumable got to the same photo/face detection place and now that crashes just the same as before the whole rebuild exercise..
I can't see from crash log which file its processing.. any ideas how I could tell that ? Adding files one by one is not an option ( there are many thousands ) -
Since loading the newest version of Firefox on my computer running Vista Home edition Firefox crashes after several hours of inactivity. If I leave the browser open and return in a few hours, Firefox hangs and a control/alt/delete pulls up "Firefox not responding" and I have to close the application. Upon opening it again I get the Firefox box of oops, do you wish to open a new session or return to the old one. This problem never happened in earlier versions. Also, you tout the newest version is faster - not so on my computer.
if you use vista, try install sp2, and if the problem still there , try google chrome 10.x to see whether it is better, sometimes these sort of problem only happen to some specific websites, and esp. during rush hours of internet, i.e. night hours from dusk to mid-night.
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Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
my iphone 4 after ios 5.1 update. had error updating.my phones now in recovery mode. usb to itunes when switched on.doesnt recognise. after update done.yes updates itunes.trued different usb ports. etc . for restore .but nothing.says my phones backed up in preferences.on itunes.but can get back up.i recall doing a firware update for the last os 5.0 update..but forgot where the link was .do i have to buy a new phone ?
UPDATE: I attempted to bypass activation using the emergency call 112 to get into the homescreen, but the call failed, in fact, even 911 will not go through and give me a call failed. (before you yell at me for dialing 911, I'm a firemedic )
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Firefox crashes after updating 8.0 - how to fix?
'''My firefox crashes (Cant open) as soon as I updated it to 8.0.''' I have tried safe mode and it still just launches for a half second and shuts down... it doesn't give me enough time to click on anything to troubleshoot. I do not want to delete Firefox as I have everything saved on it. This is a huge disruption to my business. I would be happy if at least I could save all previous information stored then re-install the software and apply all saved info, bookmarks and passwords.
upgrade your Roboform to version 7.6.3 and try
* http://www.roboform.com/support/news -
Firefox crashes every 2nd or 3rd email I send.
Hi Kossa,
You can also check if the issue occurs in
Clean Boot. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue.
Besides, uninstall it and re-download
a fresh copy of FireFox to check the result. If the issue still exists, create a new user account to see if it occurs.
If the issue persists, you can contact Mozilla Support directly and use Internet Explorer (IE) during the time.
J
Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Regards,
Linda -
Adobe Flash crashes after 9/7/14 update.
I updated Adobe Flash a few days ago (9/7 if I'm correct) and since that time Adobe Flash frequently stops operating and crashes constantly in Firefox (about 15 times according to my crash report function) -- showing a dialogue screen that says it has stopped operating and querying if I want to continue using the plug in or stop it.
(I specifically have Flash set on manual download to figure these kinds of things out because the last time something like this happened after an Adobe update the audio shut off on Youtube -- and it was an Adobe problem.)
The Firefox forum has a long thread on this current problem.. trying to figure out if it's Firefox -- .but I suspect it may be Adobe (as it was in the Youtube case.) May I recommend that Adobe install a "feedback" site for crashes after updates so that you can find these faster -- if indeed they are Adobe issues? The Youtube problem took almost two weeks to fix and I think it was because you didn't know.
Thanks.. If you have another answer that would be great -- in the mean time I'll keep using Chrome until I get an answer...
p.s. I have already disabled protect mode and hardware acceleration in Firefox to see if that helps. It doesn't.Thank you Jeromie -- I will update...
Here are four most recent crash reports -- with oldest first -- There are about 15 of them and it takes about a minute to get each of them -- I don't have time to retrieve and copy all of them right now...if you want more let me know and I'll do them this evening. p.s. why does the report say 'bp' automatically after I've retrieved it? Just curious...
[@ F1398665248_____________________________] - Firefox 31.0 Crash Report - Report ID: 5e13fa7c-acf6-4369-b0c0-7c66621409…
[@ hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508_________…
[@ hang | ZwAlpcConnectPort] - Firefox 31.0 Crash Report - Report ID: 5471272b-968d-476d-837c-aa1e02140910
[@ hang | ZwAlpcConnectPort] - Firefox 31.0 Crash Report - Report ID: 8e7f22bc-6ae2-4001-bc42-39afd2140910 -
Pages crashes after iWork 9.3 update
My pages application always crashes after upgrading to iWork 9.3 , it shows a sfrendering error , this is what it shows:
Process: Pages [1545]
Path: /Applications/Pages.app/Contents/MacOS/Pages
Identifier: com.apple.iWork.Pages
Version: 4.3 (1048)
Build Info: Pages-10480000~1
Code Type: X86 (Native)
Parent Process: launchd [143]
User ID: 501
Date/Time: 2013-04-07 17:50:50.531 +0545
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 95838 sec
Crashes Since Last Report: 31
Per-App Interval Since Last Report: 11005 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: DEE9BEE1-7E51-65A5-83EF-A90DD74529C2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Dyld Error Message:
Symbol not found: _SFRIntegralSizeForScaleFactor
Referenced from: /Applications/Pages.app/Contents/MacOS/Pages
Expected in: /Applications/Pages.app/Contents/MacOS/../Frameworks/SFRendering.framework/Vers ions/A/SFRendering
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8feca0b5 dyld_fatal_error + 1
1 dyld 0x8fecd01b dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 150
2 libdyld.dylib 0x9112b76c dyld_stub_binder_ + 20
3 com.apple.iWork.Pages 0x000d1118 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 805118
4 com.apple.sf.sfapplication 0x02f51ed7 -[SFAppDocument writeToURL:ofType:forSaveOperation:originalContentsURL:error:] + 483
5 com.apple.AppKit 0x94c63ad2 -[NSDocument _writeSafelyToURL:ofType:forSaveOperation:forceTemporaryDirectory:error:] + 578
6 com.apple.AppKit 0x94c63887 -[NSDocument _writeSafelyToURL:ofType:forSaveOperation:error:] + 69
7 com.apple.AppKit 0x94c63482 -[NSDocument writeSafelyToURL:ofType:forSaveOperation:error:] + 419
8 com.apple.sf.sfapplication 0x02f518ba -[SFAppDocument writeSafelyToURL:ofType:forSaveOperation:error:] + 1282
9 com.apple.AppKit 0x94c62b6a __block_global_90 + 108
10 com.apple.AppKit 0x94c716a2 __block_global_97 + 279
11 com.apple.AppKit 0x94c71583 __block_global_96 + 389
12 com.apple.AppKit 0x950d3854 __block_global_89 + 1586
13 com.apple.AppKit 0x950cfb18 __87-[NSDocument _fileCoordinator:coordinateReadingContentsAndWritingItemAtURL:byAccessor:]_bloc k_invoke_01554 + 50
14 com.apple.Foundation 0x9a67b386 __85-[NSFileCoordinator(NSPrivate) _coordinateWritingItemAtURL:options:error:byAccessor:]_block_invoke_0303 + 45
15 com.apple.Foundation 0x9a479442 -[NSFileCoordinator(NSPrivate) _invokeAccessor:orDont:thenRelinquishAccessClaimForID:] + 233
16 com.apple.Foundation 0x9a45afe5 -[NSFileCoordinator(NSPrivate) _coordinateWritingItemAtURL:options:error:byAccessor:] + 620
17 com.apple.AppKit 0x94c627be -[NSDocument _fileCoordinator:coordinateReadingContentsAndWritingItemAtURL:byAccessor:] + 343
18 com.apple.AppKit 0x94c62589 __66-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke_0 + 1107
19 com.apple.AppKit 0x94c615cc -[NSDocument performAsynchronousFileAccessUsingBlock:] + 59
20 com.apple.AppKit 0x94c6212f -[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:] + 158
21 com.apple.sf.sfapplication 0x02f57152 -[SFAppDocument(Private) saveToURL:ofType:forSaveOperation:completionHandler:] + 2242
22 com.apple.AppKit 0x94c61aef __67-[NSDocument autosaveWithImplicitCancellability:completionHandler:]_block_invoke_0 + 549
23 com.apple.AppKit 0x94c618b5 __block_global_19 + 25
24 com.apple.AppKit 0x94c5d01d -[NSDocument continueFileAccessUsingBlock:] + 247
25 com.apple.AppKit 0x94c61894 __block_global_18 + 136
26 com.apple.AppKit 0x95103fb5 __block_global_44 + 164
27 com.apple.CoreFoundation 0x95bef9b0 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 16
28 com.apple.CoreFoundation 0x95bacc77 __CFRunLoopDoBlocks + 247
29 com.apple.CoreFoundation 0x95bd3d93 __CFRunLoopRun + 2307
30 com.apple.CoreFoundation 0x95bd302a CFRunLoopRunSpecific + 378
31 com.apple.CoreFoundation 0x95bd2e9b CFRunLoopRunInMode + 123
32 com.apple.HIToolbox 0x99f30f5a RunCurrentEventLoopInMode + 242
33 com.apple.HIToolbox 0x99f30cc9 ReceiveNextEventCommon + 374
34 com.apple.HIToolbox 0x99f30b44 BlockUntilNextEventMatchingListInMode + 88
35 com.apple.AppKit 0x94d9a9aa _DPSNextEvent + 724
36 com.apple.AppKit 0x94d9a1dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
37 com.apple.AppKit 0x94d9063c -[NSApplication run] + 855
38 com.apple.AppKit 0x94d33666 NSApplicationMain + 1053
39 com.apple.iWork.Pages 0x0000c939 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 287
40 com.apple.iWork.Pages 0x0007ce16 __gnu_cxx::new_allocator<std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> >::construct(std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)>*, std::pair<unsigned char const*, Status (*)(_xmlTextReader*, SFMDI*)> const&) + 460284
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x96ee09ae kevent + 10
1 libdispatch.dylib 0x935d4c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x935d47a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x96ee00ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x98b090ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x98b08e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98af0d2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x96ee00ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x98b090ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x98b08e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98af0d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x96edf8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98b0b2e9 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98b0b572 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9a5159b6 -[NSCondition waitUntilDate:] + 404
4 com.apple.Foundation 0x9a5157dd -[NSConditionLock lockWhenCondition:beforeDate:] + 282
5 com.apple.MobileMe 0x04afcdee +[MM_AYOperation _lockWaitingForOperation] + 137
6 com.apple.MobileMe 0x04afcb68 +[MM_AYOperation _workerThread] + 209
7 com.apple.Foundation 0x9a4e77c8 -[NSThread main] + 45
8 com.apple.Foundation 0x9a4e774b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x98b065b7 _pthread_start + 344
10 libsystem_c.dylib 0x98af0d4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x96ee00ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x98b090ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x98b08e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98af0d2a start_wqthread + 30
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x96edfbe6 __select + 10
1 com.apple.CoreFoundation 0x95c17660 __CFSocketManager + 1632
2 libsystem_c.dylib 0x98b065b7 _pthread_start + 344
3 libsystem_c.dylib 0x98af0d4e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x96edf91a __psynch_mutexwait + 10
1 libsystem_c.dylib 0x98b0c19b pthread_mutex_lock + 595
2 com.apple.Foundation 0x9a4a0bdb -[NSLock lock] + 169
3 com.apple.Keynote.SFWordProcessing 0x0211247d -[SFWPSpellThread pRun:] + 289
4 com.apple.Foundation 0x9a4e77c8 -[NSThread main] + 45
5 com.apple.Foundation 0x9a4e774b __NSThread__main__ + 1396
6 libsystem_c.dylib 0x98b065b7 _pthread_start + 344
7 libsystem_c.dylib 0x98af0d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8fed69c4 ebx: 0x00001d0f ecx: 0x00000000 edx: 0x000000e3
edi: 0x8fecaf71 esi: 0x8fefd07c ebp: 0xbfffda38 esp: 0xbfffda1c
ss: 0x00000023 efl: 0x00000246 eip: 0x8feca0b5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0b3e3000
Logical CPU: 1
Binary Images:
0x1000 - 0x354fe3 com.apple.iWork.Pages (4.3 - 1048) <3F2BE397-E81E-3355-C0DE-8B0F014E897B> /Applications/Pages.app/Contents/MacOS/Pages
0x3ec000 - 0x46bff7 com.apple.iLifeMediaBrowser (2.7.3 - 546.4) <41C10827-7C8E-3241-922A-9E1A6CD48866> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x4af000 - 0xfc0fe7 com.apple.sfcompatibility (1.0 - 0.0.1d1) <83E03A17-13ED-51E7-12B7-26DE57A1D429> /Applications/Pages.app/Contents/Frameworks/SFCompatibility.framework/Versions/ A/SFCompatibility
0x16c1000 - 0x16daff7 com.apple.Keynote.sfstyles (1.0 - 1.0) <6083223F-5878-863C-D7F1-98BD06B74F88> /Applications/Pages.app/Contents/Frameworks/SFStyles.framework/Versions/A/SFSty les
0x16ec000 - 0x1ba7feb com.apple.SFTabular (1.0 - 1.0) <61A6E9DF-E011-8B5C-54ED-236DE8614721> /Applications/Pages.app/Contents/Frameworks/SFTabular.framework/Versions/A/SFTa bular
0x1d71000 - 0x1e2aff3 com.apple.Keynote.sfutility (1.0 - 0.0.1d1) <7D4FCBF0-498F-02D1-6EB8-CA108FD792E9> /Applications/Pages.app/Contents/Frameworks/SFUtility.framework/Versions/A/SFUt ility
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0x958f6000 - 0x95950fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x95951000 - 0x95961ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x95962000 - 0x959bbfff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x959bc000 - 0x95b19ffb com.apple.QTKit (7.7.1 - 2599.24) <39CC892D-2874-33FE-BE30-87FE07D875BD> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x95b1a000 - 0x95b1dffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x95b1e000 - 0x95b24ffc libCGXCoreImage.A.dylib (331.0.4) <70A73377-8145-3488-A046-1DB05C6B9D01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x95b25000 - 0x95b25fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x95b26000 - 0x95b9bff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x95b9c000 - 0x95d84ffb com.apple.CoreFoundation (6.8 - 744.18) <68AFEE40-0078-347E-9DEE-32CFE0062A10> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x95d85000 - 0x95e90ff7 libJP2.dylib (849) <B2D0E844-C390-376C-91D9-F3501B5C7A83> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x95e91000 - 0x95e9ffff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x95ea0000 - 0x95eeeffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x95eef000 - 0x95f5effb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x95f5f000 - 0x95f88ff7 libRIP.A.dylib (331.0.4) <FE496AFC-420A-3712-BC79-FC8C63ADB73D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x95f89000 - 0x95fa8ff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x95fa9000 - 0x95fb2ff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x95fb3000 - 0x95ffbff5 com.apple.opencl (2.2.18 - 2.2.18) <004A1DE4-49C6-3938-8B54-CD1DC23BDBE5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9602d000 - 0x96d65fff com.apple.QuickTimeComponents.component (7.7.1 - 2599.24) <51BE2DF8-7B3B-36F5-8860-50071A8702E4> /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x96da3000 - 0x96e07fff com.apple.datadetectorscore (4.1 - 269.2) <B4D53047-C613-32F8-9E08-0154EA81B487> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x96e08000 - 0x96e3fffa com.apple.LDAPFramework (2.4.28 - 194.5) <B7BAC5B9-ABA9-3799-B8B5-D2DED9383C24> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96e40000 - 0x96e8aff7 com.apple.framework.CoreWLAN (3.0.2 - 302.12) <1D7CB11D-C28C-3A25-865A-4AD6EE40D493> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x96ecb000 - 0x96ee5ffc libsystem_kernel.dylib (2050.22.13) <70C520E8-0394-3DFB-823B-FE8C251C169A> /usr/lib/system/libsystem_kernel.dylib
0x96ee6000 - 0x96ee6ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <D35BA73D-1E56-3A1D-9F9F-971F3BF8C136> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x96ee7000 - 0x96f87ff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x96f88000 - 0x96fcfff3 com.apple.CoreMedia (1.0 - 926.87) <713B7213-D695-3162-9852-DBC114C26178> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x96fd0000 - 0x970e8ff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x970e9000 - 0x97181fff com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97182000 - 0x97273ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x97274000 - 0x97280ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x97281000 - 0x97284ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x97285000 - 0x972aaff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x972ab000 - 0x972afffc libGIF.dylib (849) <2F1DE1C6-4779-35A6-8ED5-BBF8ADD5962A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x972b0000 - 0x972b7ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x972b8000 - 0x973acff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x973ad000 - 0x974e8ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x97515000 - 0x97516ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x97517000 - 0x9751bffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x9751c000 - 0x97789ffb com.apple.imageKit (2.2 - 670) <E5D08218-C9FC-32ED-B461-4725B2456404> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x9778a000 - 0x9785eff3 com.apple.backup.framework (1.4.2 - 1.4.2) <0473EB45-E9BF-3C10-B235-A6E2B960A88F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9785f000 - 0x97bd7ff7 com.apple.FinderKit (1.1.2 - 1.1.2) <9F859236-DF5D-3B8A-A8E1-3CD961F20285> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x97bd8000 - 0x97bdcfff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x97bdd000 - 0x98269ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9826a000 - 0x98280fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x98281000 - 0x9829efff libxpc.dylib (140.42) <1E419D55-C5C1-33FF-B52E-6C7FFBEA5E1F> /usr/lib/system/libxpc.dylib
0x9829f000 - 0x98542ff3 com.apple.CoreImage (8.2.4 - 1.0.1) <BA4EE8D7-FE72-3CC3-801F-B69D8A8B426F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x98543000 - 0x98543fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x98544000 - 0x98849ff7 com.apple.CoreServices.CarbonCore (1037.5 - 1037.5) <356AE2DF-ABB0-319C-8B5B-2F33D693889F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9884a000 - 0x9897dff3 com.apple.MediaControlSender (1.7 - 170.20) <7B1AC317-AFDB-394F-8026-9561930E696B> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x9897e000 - 0x98982fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x98983000 - 0x989defff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x989df000 - 0x98ab5fff com.apple.DiscRecording (7.0 - 7000.2.4) <C14E99B9-DEFA-3812-89E5-464653B729F4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x98ab6000 - 0x98ac0fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x98ac1000 - 0x98aefffb com.apple.framework.Admin (12.0 - 12.0) <F6F08373-1164-320A-80C0-D1B28E57C9CD> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x98af0000 - 0x98badfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x98bae000 - 0x98c08fff com.apple.ImageCaptureCore (5.0.2 - 5.0.2) <BB0D85EE-A85D-3E7B-B04E-720886553258> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x98c09000 - 0x98c3fffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x98c40000 - 0x98c6cff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x98c6d000 - 0x98c9efff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98c9f000 - 0x98ca6fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x99525000 - 0x99527ffd com.apple.EFILogin (2.0 - 2) <C2D9F59D-8E7E-3FB3-BEB4-1BA05E422B2A> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x99528000 - 0x99530fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x99531000 - 0x9981cff7 com.apple.AOSKit (1.05 - 152.2) <9FDCE5E4-B68D-38F6-A5DB-D1597D5C4252> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x9981d000 - 0x99c5fff3 com.apple.CoreGraphics (1.600.0 - 331.0.4) <BC041647-FB5A-3D07-A253-F3D34E25BF6C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x99c60000 - 0x99c6cffa com.apple.CrashReporterSupport (10.8.3 - 417) <A4A45B14-8992-3739-82BC-3C5E5C2686F9> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x99c6d000 - 0x99de5ff5 com.apple.QuartzCore (1.8 - 304.2) <FB737C74-C460-32A3-9107-D2112BAE6EBC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x99de6000 - 0x99e03fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x99e04000 - 0x99e46ff7 libcups.2.dylibLost is lost.
Buy it from the Mac App Store. It is not that expensive and you will then get all updates automatically and be able to install it on several Macs so long as you use the same Apple I.D.
In future I suggest you protect your investment in software by buying an installer USB drive and adding all your installers along with purchase records and serial numbers on that.
Peter -
Firefox crashes after starting
Hi,
I have updated to Firefox 8.0 today. When asked to do so I deactivated an add-on (ICQ Toolbar). Since then Firefox crashes immediately after opening. I can't even try and see if it starts in safe mode, because I don't get this far. I hope you can help with this problem.
Thanks in advance.I'm running Roboform 7.6.6 and it crashes FireFox 8.0
-
Firefox crashes after about 30 seconds
After opening a site or two, Firefox crashes without notice, nothing to do with downloads.
As we can see on your crash reports, this is a common issue that happens only on Mac OS X with Intel processor, and the crash commonly happens before 1 minute of Firefox use. It is a kernel protection failure problem, and it seems it has already been reported on Bugzilla.
The best thing you can do is keeping your computer updated and virus free and try to reset Firefox to see how it works. Also make sure the issue happens with all your sites, not only two or three.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Try also to clean your cookies and cache.
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
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