Constant issues, no support received from LG or Verizon

Hi,
I recently submitted a ticket to LG for some issues my phone is having. I was instructed to perform a factory data reset. I did that. However, it did not resolve the issues I'm having. Also, I've been in the Verizon wireless store for help and received none. I did receive terrible customer service. The location is in Chandler on Alma School and Queen Creek. Can someone help? Please, help me with the following issues:
1) camera crashes every time I zoom in while recording
2) lollipop update is still not appearing
3) everyone hears their voice echo while talking to me
4) auto focus isn't working properly
5) voicemail settings won't change
Thank you,
Glenn

1) stock camera app
2) that makes sense. Their bloatware is of epic proportions
3) both normal and speakerphone. Haven't tried Bluetooth.
4) stock camera
5) yes, I just disabled and re-enabled visual voicemail. I'm waiting to see
if that resolves it.
What do we do for next steps aside from another FDR? Because that's time
consuming and delivers no results
Thanks,
Glenn

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         at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:197)
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    >
    ####<Mar 11, 2004 9:55:56 AM EST> <Debug> <TLS> <GENESIS2> <GENESIS2_Admin_Server>
    <ExecuteThread: '1' for queue: 'weblogic.admin.HTTP'> <admin> <> <000000> <write
    ALERT offset = 0 length = 2>
    ####<Mar 11, 2004 9:55:56 AM EST> <Debug> <TLS> <GENESIS2> <GENESIS2_Admin_Server>
    <ExecuteThread: '1' for queue: 'weblogic.admin.HTTP'> <admin> <> <000000> <close():
    28959207>
    Here is what I have done:
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    I would have no idea why the Certificate chain would be "incomplete". The Issuer
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    ####<Mar 11, 2004 9:55:56 AM EST> <Debug> <TLS> <GENESIS2> <GENESIS2_Admin_Server>
    <ExecuteThread: '1' for queue: 'weblogic.admin.HTTP'> <admin> <> <000000> < cert[0]
    = [
    Version: V3
    Subject: CN=host dns name, OU=USN, OU=PKI, OU=DoD, O=U.S. Government, C=US
    Signature Algorithm: SHA1withRSA, OID = 1.2.840.113549.1.1.5
    Key: com.sun.net.ssl.internal.ssl.JSA_RSAPublicKey@1a0
    Validity: [From: Fri Mar 05 08:59:26 EST 2004,
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    Issuer: CN=DOD CLASS 3 CA-3, OU=PKI, OU=DoD, O=U.S. Government, C=US
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    ####<Mar 11, 2004 9:55:56 AM EST> <Debug> <TLS> <GENESIS2> <GENESIS2_Admin_Server>
    <ExecuteThread: '1' for queue: 'weblogic.admin.HTTP'> <admin> <> <000000> < cert[1]
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    Version: V3
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    Regards,
    Cabell Fisher

    Hi,
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    I'm using CACERTS keystore.
    Can you tell me the process to generate the CA Root certificate and then import in the CACERTS.
    Thanks a lot for your help.
    Sincerely
    Stephane

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