Constant Nokia start logo on Nokia Lumia 925

Hello there.. I got my Nokia Lumia 925 about a month ago.. Now there is already a problem i cant find an answer to? may its my bad research..
-My problem is that The Nokia start logo is there, and it wont go away.. i have had my phone laying for about 3-4 hours and its still there...
i dont know how it happend it was just there..
If anyone out there knows a answer it would be very nice
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Try a Soft Reset : Press Power + Volume(down) keys until the phone vibrates (about 8-10 seconds). Phone will reboot.

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Audio JAck problem Lumia 925

Hi Nokia Support,
I updated my lumia 925 with wp8.1 recently . And since then my headphones are not detecting at all . And am unable to attend calls with earphones neither i can listen to music using them .
I tried soft reset option , normal turn on and off and even tried using other headsets too . And still the problem is not resolved.
Please help. Hope my love for lumia phones wont change .

Hi, apsroxx. Did this only happen after updating the phone through Developer's Preview? Since the Developer's Preview software is not intended for commercial use, you may seek assistance on this link: https://social.msdn.microsoft.com/Forums/en-US/home?category=wpprevdev.

AUDIO NOTES - LUMIA 925

I have recently transferred by bluetooth some audio notes from my old nokia E71 to my new Lumia 925.
I cannot find them on the 925. Anyone have an idea of where they are on the 925? What app do I use to retrieve them?
Many thanks,
IanJohn

well, since people can hear you on a call, it's not a hardware problem with the microphone.
It appears to be something wrong with your recording apps -- the camera (in the case of video) and whatsapp.
First attempt would be to:
a) install another camera app with video capability and see if IT will record audio. and
b) uninstall and reinstall whatsapp to see if that fixes the problem.
If that doesn't work, to a backup, then try a hard reset and re-install the apps one by one, confirming that recording works after each install.
/drt

Nokia Lumia 925 Windows phone keeps shutting down

     I have had a problem for the past 2 months, my Nokia Lumia 925 with Win 8.1 keeps shutting down spontaneously. (I did not have this problem before 8.1) This is my third phone in the last 2 months (warranty program keeps sending me replacements) and it shut down for the first time this morning. All 3 have developed the same problem, the phone will shut down spontaneously and the only way to start it up again is a soft reset (Volume down + Power for 15 seconds). I have had a total of 10-15 shutdowns between the 3 phones and this is a conservative estimate.
     I am thinking that this has to be a setting or an app that I use (and few others do) that is causing the shutdown since I have only seen a few other similar issues in the forums. Here are some of the basic facts about my situation and some of the actions I have taken:
              - I have wiped the phones repeatedly (3 phones wiped a total of 3 or 4 times not including the initial setup of the replacement phones, which is getting really old--really fast).
               - I have tried turning off NFC, but that obviously wasn't the issue because NFC was off this morning when it shut off.
                - I have tried trimming the screen protector/screen guard I installed as suggested in one of the other forums even though that seemed ridiculous (I think that was a different model phone too, but I gave it a shot)
I have not noticed any common occurrence such as
                           --when a certain app is running
                           --when it is on/off charger,
                           -- When the battery is full or low (it was 24% this morning).
               -I have 2 chargers, 3 if you include the car charger that I have never had to use due to great battery life.
               - I have called tech support several times, all AT&T can tell me is that this is not a known issue and I should wipe it again. Nokia says the same and that I should send it back to them for repairs. That seems fruitless to me because I have had 3 different phones, what are they going to repair that a new phone won't fix?
       It takes me 3 hours to reinstall and set up my apps, I am getting very frustrated. I really love the way this phone functions, the software is good, the screen is brilliant and very sensitive, the camera is great (although a bit slow), and the size and feel are perfect for me...I hope that someone here on the forums can help.
Thanks for your help in advance...
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Hello, mariaadamsky.
We appreciate you reaching out to our community regarding your concern. You are using a Lumia 925 as well, correct? Did something happen to your phone that possibly caused such behavior? Did you try doing fixes on it?
Latest software released for Lumia phones is the Lumia Cyan. To confirm that you have it installed on your phone, go to Settings> extras+info. You can also try going to Settings> phone update> check for updates to check if there's an available update. Are your system apps also updated? While connected to WiFi, go to Store> ...> downloads to check for pending updates. Let's hope that the phone will not shut down while doing this process.
By the way, we can try other fixes that could help us identify the real cause of the issue. In case you wish to have it repaired in a Nokia Care Point, warranty claim may vary per region and Nokia does not have an international warranty. Also, creating a backup is a must to avoid data loss. Where did you buy the phone and where are you located right now? To know about the manufacturer's limited warranty, go here: http://nds1.nokia.com/files/support/global/phones/guides/Nokia_Manufacturers_Limited_Warranty_with_W....
We look forward to your reply.

Nokia Lumia 925 No Display After Switch On

When I switch my Nokia Lumia 925 off and then turn it back on again I get no display.
I know its on because I can press the on/off/ button and the soft keys will vibrate when touched.
I can even take a picture using the camera key, confirmed with a flash but I have no display whatsoever.
Anyone else experienced this issue? Soft reset seems to the the trick but I get the same issue everytime I turn my phone off and turn it back on again.
I love the phone to pieces but this issues are starting to dwell on me and whether I made the right choice.
My OS info if it helps is:
OS: 8.0.10328.78
Firmware: 3047.0000.1326.2005
Hardware 1.0.0.0
Chip SOC version 8960

In the light of this, my advice is to take it back to where you bought it from. There's clearly something wrong with your unit.
The Lumia 925 is a great phone. Don't let this bad experience change your opinion of the model. You may have had bad luck with yours, but it doesn't mean that *every* Lumis 925 suffers from the same fault!
Have it looked at by your nearest Nokia care point or, if you got it from an operator, contact them instead for the procedure to follow. They might even be able to give you further advice and things to try that could fix it for you without having to send it off.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Nokia Lumia 925 display acting strange?

Hello
I am not really sure if this is some sort of hardware bug or not ! But I dont think it is normal, I will try to describe it as good as I possibly can but English its not my native language, I will try to take it on video though.
I got my Lumia 925 few days ago (coming from L800 btw) and noticed that the display is acting little werid. Everytime I unlock the screen OR I tap the "back" button from any APP and I want to swipe the screen down/up/bottom/or else it is not responding. So everytime I close the app and I want to swipe display or click on some app (emails for example) I must wait like 1 or 1,5 second or the display wont register my touch. I dont think this is normal because I didnt have any similiar issue with L800 and thats way slower phone. I dont think that problem is me being too fast. The display is simply not registering first touch if its done too fast after unlocking or going back or multitasking.
I tried soft reset but the problem still persist. Its not a big deal though but its really annoying cause sometimes I need to swipe really fast and the phone is just ignoring the first touch and only reacts on the second one when I need to get off the finger and touch it again.
Any clues?
I found a guy on forum describing similiar problem, I qoute:
"The problem is now that when I hit the unlock button, it takes maybe a second or two for the touch screen to start working. I swipe up but nothing happens then a second later I swipe again and it works. If I lock the phone and then unlock immediately the screen normally starts working immediately but if I lock it, wait a minute and then unlock it I have to wait a second or two for the screen to start working.
Really weird and definitely a software issue. Its not a huge issue, but is quite frustrating."

You could try a hard reset if you like or if not send the device to a nokia care point or to point of purchase.
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

Problem with Nokia Lumia 925

This is what i encountered with my nokia Lumia 925 after 3 days of usage, i am not sure anyone besides me, facing the same problem.
- Overheating, after taking few photos, the phone feel a sudden of heat near the camera.
- Freeze, the phone freeze sometimes, and auto turn off the wifi, when you open it, it says you need to restart the phone, before can turn on the wifi.
- Music + videos apps, when you swipe your music in the apps, the apps freezes, but music still playing. Frustrated when you trying to change tracks.
- Video, i transfer some of my video via windows 8 to the phone, some of it lagging while playing the video. i have try numerous video format, it is still the same. I think it is a software problem. It works fine on my old lumia.
- Auto reboot, my phone has been reboot for 2 times, one time is after a called,another one is after i finish using my wechat application.
Lastly, i love lumia 925, i think the design and the pictures capability are what i really in love with, but i hope someone from nokia could tell me how to solve the above problems.

Hi, Di_vico. Does this mean you are not using the case anymore? Do you have a Lumia 925 as well?
As the concern is present with a case on, try doing the below steps. Let's check if these will correct it.
1. Press and hold the volume down and the power buttons at the same time until you feel a vibration (about 10-15 seconds). Your phone will restart automatically.
http://www.windowsphone.com/en-ph/how-to/wp8/phones-and-hardware/restart-my-phone
2. Check that your device is running the latest software version. Go to Settings > phone update.
http://www.windowsphone.com/en-ph/how-to/wp8/basics/how-do-i-update-my-phone-software
Make sure that all the system apps are updated. You can go to Settings > applications > store > check for updates. You can also scan the QR codes from the below link:
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Keep us posted.

Nokia Lumia 925 Transfer my Data

Hi Team
I brought new Nokia Lumia 925 and used application to transfer my sms and contacts from my old lumia 800
Contacts successfully tranfer but had problem with sms
only sms transfered which were older then 19/08/2012 although i had this mobile till date with alot of sms
Only 499 sms tranferred recieved before 19/8/2012
Is any solution as i have alot of important sms in my old lumia 800
Transfer my Data version is 4.2.4.13
Any solution of it will be apprecited
Thanks

Hey. I just bought a Nokia Lumia 925 too and had the same problem!
Trying to transfer the SMS messages onto my 925 from my 800, it detects 500 messages, says it copied 499 but it only copied them up till 30/4, which is way short of the actual amount.
Transfer My Data app is the latest version.
Not sure if its an app limitation or a bug?

NOKIA LUMIA 925 SIM CARD HOLDER

I MUST BUY NOKIA LUMIA 925 SIM CARD HOLDER,
I LIVE IN ISRAEL
WHERE AND HOW CAN I BUY AND ORDER

I think that the device is so new that you will definitely have a challenge finding one at the moment.
IF nokia care is around you, they MIGHT have one...but still, I think that IF they even have the shells, it will probably be a set which would include having to change the entire shell.
its just too new.

Lumia 925 to nokia xl dual sim.

i like to transfer my contacts/sms/etc from my nokia lumia 925 to nokia xl dual sim,
is it possible? if can, how?
at least i want the sms....
thanks.

Have you tried via Bluetooth using the Transfer My data app ?

Nokia Lumia 925 Display Problems

I was playing on pc when i saw that the screen on my lumia 925 just broke kind of i will put some pictures and i try to restore it but it didnt work is the same .... i never drop it in any place or put it near water or st dangerous it was in case all the time plz can you tell me is a display issu or a soft problem ??
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IMG_0041.JPG ‏1305 KB

That looks like display issue. You need to take it to Nokia care center and get the display replaced.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Nokia Lumia 925 Camera problem - Ranlie Basas

I have bought Nokia Lumia 925, and i has camera problem. My Nokia Lumia, not working properly. Please help. Best regards, Ranlie Basas

hi mate, have you tried resetting the Nokia Camera settings to default, and also checking that you are fully up to date with the latest firmware for your device, along with the latest Nokia system app updates from the Store?

Nokia Lumia 925 updating

I just purchased my Nokia Lumia 925 today, and it doesn't come with GDR3. So i tried to update the phone and it constantly gives me the 801881do error stating it cannot update. What does this error mean and what could i do to fix it?? Thanks to any help

@tingety you should better take a look at this -> Solutions to update issues

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As my friends with Samsung S4 can open some pages on their phones, I can not with my nokia Lumia 925 with Windows 8 OS as all sites request flash player to be installed on my phone. When will Flash be avalible or is there any browser I can use to solve this prob.

http://www.windowsphone.com/en-us/store/app/flash-videos/6e5424ae-04ac-4e76-855b-a8cc9ddcc 38c

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Is it possible, delaying start time for Nokia 925 Aps? For. egzample, Night watsch (uses a lot of batteries).
I need to be visible from 5:00. Is it possible, make it automatic startup 5:00?

hi mate, sorry to hear about your experience. in this case, the fault may lie with the Nokia Care point's handling of your device. in this case you will need to persist with them until they either fix it or issue you with a replacement. else if they are not being conducive to the matter, then you will need to take up the issue with head office of Nokia in your region.

Constant Nokia start logo on Nokia Lumia 925

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