Constant restarting with a blue screen - Satellite A60-332

I've got a Satellite A60-332 for about just over two years now, recently I noted two major problems which I haven't had time to chase up:
1. Sometimes the laptop just restarts by itself for no reason whatsoever. Suddenly when I'm working, a blue screen with white text appears for half a second and the system restarts. Rarely another issue occurs where after this it won't restart but will be beeping like crazy.
2. I've had this problem since I bought my laptop; sometimes the laptop will not play any audio. What happens is after turning the system on; if the audio is working: all the "switches" in the volume control window will be present (wave, cd player, aux, phone line, etc.) However sometimes when the audio is not working it just shows three switches, no more.
I've had both problems for a while now, and I've reformatted my computer at least 5 times since I bought it, these problems never dissappear.
I also had another question; my hard drive is the 30GB supplied with Toshiba. I wanted to upgrade it, but heard that most laptops, including toshiba, have a hidden partition on the hard disk called a tatoo, this is where some of the system files are stored so that when you run the recovery disks, they work properly. Can anyone confirm this since obviously it's not a pop & pull job to install a new hard disk, considering I won't be able to copy that tatoo.
Thanks a lot for any help in advance.

Hi
1.) BSOD mostly appears because of the serious software malfunction or because of the hardware fault. The notebook could also automatically shut down because of the overheating. In such case you should check your fans and if possible clean it with the vacuum cleaner. But be careful. If it will not work so test the OS with the clean OS installation. Maybe a 3rd party software has a bad influence.
Additionally check if the unit uses the newest version of BIOS. If not update it.
2.) Dont know why it happens but possibly due to the mentioned overheating.
However, you could try to reinstall the sound driver.
3.) Sometimes the notebooks are delivered with the Qosmio player or express media player. Such players are installed on the hidden partition. I dont think that there could be other reason for the hidden partitions.

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N200: rebooting with a blue screen?

Hi,
I have a Lenovo 3000 N200 model:0769 Product ID:0769AKU with Windows XP Pro SP2
Intel centrino DUO
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The error I am getting is
STOP: C000021a {Fatal System Error}
The windows Subsystem process terminated unexpectedly with a status of 0xC0000005 (ox7c9101b3 0x0052f36c). The system has been shut down.
My daughter had the laptop at college and the error started before May 2009. A Windows Genuine Advantage Notification error message would come up at that time. A yellow triangle would come up with Windows corrupt file. I also got a RUNDLL - Error loading dll32 - the specified module coulod not be found.
Micosoft Windows
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BCP4: 0052DD88 OSVer:5_1_2600 SP: 2_0 Product: 256_1
I tried selective startup to try and get rid of the problem, but nothing seemed to work. I can boot up in safe mode only.
This model has the fingerprint software and is wireless. Any help would really be appreciated!
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Moderator note: tsubject line adjusted and post moved.

performing a repair installation may fix your issue.
how do you perform a reinstallation of windows xp, sometimes called a repair installation?
configure your computer to start from the cd-rom drive. for more information about how to do this, refer to your computer's documentation or contact your computer manufacturer. then insert your windows xp setup cd, and restart your computer.
- when the press any key to boot from cd message is displayed on your screen, press a key to start your computer from the windows xp cd.
- press enter when you see the message to setup windows xp now, and then press enter displayed on the welcome to setup screen.
- do not choose the option to press r to use the recovery console.
- in the windows xp licensing agreement, press f8 to agree to the license agreement.
- make sure that your current installation of windows xp is selected in the box, and then press r to repair windows xp.
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How to start MacAir with frozen blue screen and no light on keyboard?

How do I start my MacAir with frozen blue screen and no light on keyboard?

Hey 7manya,
Thanks for the question. I understand that you are experiencing an issue with your MacBook Air frozen on a blue screen. The following resource provides some troubleshooting steps that may help to resolve your issue:
OS X Mavericks: If you see a blue screen at startup
http://support.apple.com/kb/PH14061
If you see a blank blue screen or a blue screen with a colored pinwheel when you try to start your Mac, but starting up doesn’t progress, you may have a problem with damaged or incompatible startup items or software.
- If you are starting up from a DVD, it must be a disc that came with your Mac or OS X retail package. Discs from other Mac models may not work with your Mac.
- Restart your Mac in safe mode. If the Mac successfully starts up in safe mode, choose Apple menu > Restart to see whether the Mac will restart normally.
Start up in safe mode
- If you see the login window prompting you for a user name and password, but starting up doesn't progress, you may have incompatible login items.
If you think you have incompatible login items
- Repair your startup disk or disk permissions using Disk Utility.
Repair a disk
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My laptop keeps shuting off with a blue screen

my laptop keeps shutting down with a blue screen.

Hi rthomas63,
I saw your post about the blue screen of death (BSOD) that you are getting. I will be happy to assist but I will need more information then what you provided. What operating system are you running? What is your product number? What is the error that you are getting with the blue screen? When are you getting the error message? Do you get it at start up or when you are using a certain program. The more information you can post about the error message that better.
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Finding your OS:
http://windows.microsoft.com/en-CA/windows/which-operating-system
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HT1338 I can't update my laptop why is it? I di all the process and it says it should restart with a gray screen and a status bar and it does not it just goes back to the regular screen

I can't update my laptop why is it? I di all the process and it says it should restart with a gray screen and a status bar and it does not it just goes back to the regular screen

You will need to contact support to have your account sorted.
https://expresslane.apple.com/GetproductgroupList.action

MacBook starts with a blue screen

So a couple weeks ago my Mac starting to only start up with a blue screen and nothing else. I can boot into the install DVD; however, it doesn't give me the option to reinstall only to restore. Well I don't have a time machine backup. So yeah I can't do a restore. I went to disk utility and and repaired permissions and repaired disk and still nothing. I've tried the PRAM, safe boot, command + V...none of which works.
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Thoughts?
This MacBook Pro is running 10.6.3 the DVD in the drive is 10.6.3.

You should be able to run that installer without erasing anything. I cloned a system the other day and it wouldn't boot. All I did was run the installer right over the top and it worked fine. Never deleted any files either.
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Computer crashes quite often with a blue screen

Computer crashes quite often with a blue screen running the crash dump. After recovery of windows the details are as given below;
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 16393
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 00000000
BCP3: 8DF4D90C
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062714-32167-01.dmp
C:\Users\Raman\AppData\Local\Temp\WER-94146-0.sysdata.xml
System Information
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RAMAN-PC
System Manufacturer BIOSTAR Group
System Model A760G M2+
System Type X86-based PC
Processor AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, 3100 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 080014, 13-01-2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale India
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Raman-PC\Raman
Time Zone India Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.25 GB
Available Physical Memory 1.90 GB
Total Virtual Memory 6.50 GB
Available Virtual Memory 4.67 GB
Page File Space 3.25 GB
Page File C:\pagefile.sys
Can anyone help?

Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

N500 with Vista blue screen/crash

Hi there, I bought a N500 (5ZG) with Vista Home Basic three months ago, and generally I'm happy. Unfortunately, every now and then, the system crashes with the blue screen coming up. There's no specific reason that I could identify, meaning it happens independent of what software/application I run
I've upgraded to Vista service pack 2 hoping it would sort it out; it didn't. I also have the latest BIOS update from Lenovo. Has anyone any idea what's going on here? Thanks.

Thanks, Harm. It will help in giving the shop some kind of direction because they miss things even though it is their actual job to know these things.
I've felt that it was running hot, they had mentioned re-appling thermal paste to the processor a couple days ago but didn't stress it.
There are 2 different blue screen issues and one is solved:
1. The original irreparable crash which prompted me getting a new HD.
2. The blue screen crash... on the NEW harddrive.... whenever I tried to open Premiere.(which apparently was solved when they re-installed
Windows a 2nd time on my brand new HD because my computer no longer Blue screen crashes when Premiere loads.
Addressing the heat issue could prevent future BSOD crashes and may have prevented the original crash.
Also, does BSOD refer to the irreparable crashes which render your HD useless or ANY crash where a blue screen appears? I have been using BSOD to refer to a complete/total/final HD crash.
I don't smoke but these series of mishaps may get me started.

Windows update crashes with a blue screen to restart

windows updates were in the process of download , and the internet crashed before i finish the updates , and when the internet came back , instead of continuing to download the rest of the update , it said install as it's fully downloaded
and whenever i press install it gets blue screen with a thread_pointer exception i guess
so , why there is no option to redownload the update from the beginning ??
i tried to restore the pc before any updates but it crashed on the same point so i don't know why and how to fix this
update name :windows 8.1 update for x64 based Systems (kb2919355) 890.2 mb
my operating system is windows 8.1
my lap is toshiba core i5 ram 4
model : satellite c660-1me
i searched alot but i couldn't fix it
thanks

In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the
%systemroot%\Minidump folder.
2. Copy any and
all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip
containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Prefered sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers.
4 (optional): The
type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference between Small Memory Dumps and Kernel-Dumps
in the simplest definition is a Kernel-Dump contains much more
information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best choice. Do note that Kernel-Dumps
are much larger in size due to containing
much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default will delete .DMP files upon
use.
If your computer is not generating .DMP files, please do the following:
1. Start > type
%systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key +
Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.
3. Windows key +
Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check
that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it
and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Restarting After a Blue Screen Stop Error

I have received a Blue Screen Stop Error on my Toshiba Satellite 5200 Series laptop.
I could report it here, in full, if that would be helpful. However, it begins by telling me to restart the machine but the unit's Power button is not allowing me to switch it off.
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Crikey ! Someone at another forum just told me to hold the button down for 5 seconds..... and it worked !

White Macbook has delayed start with a blue screen and will not wake when it goes to sleep

I have a late 2006 MacBook that I recently bought used. When I got it I was experiencing very long boot times. It would have the apple logo then go into a blue screen for about 5 minutes before loading to the OS. Nothing I did fixed the issue. I was told it was not a hdd or ram issue, but maybe a logic board issue. I then purchased a new hdd since that was the concensus online. After installing it I got the it to load right away when it booted from the install disc. However, after the OS was installed, it gave me the same problem. Also, when trying to update to Lion it would freeze on the apple logo with the spinning dots. I did not try to install Lion on the new hdd as I wanted to use the machine and it was working with minor inconviences. I then read about resetting the system by taking off battery, holding power for ten seconds, then replacing battery and restarting. This actually fixed the problem. I was able to install Lion and everything was working perfectly. I then replaced the topcase becuase the one on the computer was scratched and dirty. After I did that I was unable to load anything. It would not go into lion or anything else. I fiddled with the command lines and nothing. I had someone else who spoke unix fiddle with it and I was finally able to get it to boot from the install disc. After doing a clean install, from erasing and creating a new partition, I am back to square one with a long boot time and not waking from sleep. This time the battery trick is not working. I have done the PRAM reset and disc repair and permission repair. All to no avail. I know that it has the capacity to work because it did. Please help me, I really want this to work. Thanks.

It seems thst the MBP is not recognizing the internal HDD. Look at this link and probably the section 'Start from your Mac OS X Install disc; use Disk Utility' will be applicable:
http://support.apple.com/kb/TS2570
Ciao.

Help MBP with flashing blue screen on start up!!!

hi, i have a macbook pro 2.4 with leopard on it, i was doing this little experiment with my mac mini which is G4 and leopard upgraded already. I was trying to set up the file sharing, screen sharing, and remote management with both of my MBP and mac mini G4. from the beginning everything seems fine and i only used the screen sharing on my mac mini (using mac mini to access MBP) after a while, i tried to quit the screen sharing and tried to restart my MBP as i feel its getting slow, after the restart thats when the problem occurred!!! it wont boot!!! after showing the apple log, it goes blue, then keeps flashing with blue and light blue screen and scrolling wheels! tried to do safe boot which is holding shift key, it just keeps the spinning wheel in the apple logo
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Hold c, boot off the installer disk for your OS version and simply install OS X on top of the version your using.
Your files and programs should be fine.
http://kb.parallels.com/en/111541
http://kb.parallels.com/111570
Does the Time Machine back up Windows files/directories, also?
Windows is just a file in a virtual machine, so yes.
Bootcamped needs the free WinClone.

What's with the blue screen.....

Ok so I went to turn my laptop on a couple days ago and it chimed and did the little circle thing... said it was starting X and then the screen went blue... and stayed blue and did nothing... I restarted... I drained and filled the battery I tried everything I could think of and it won't work... can anyone tell me what might be wrong?
I had the battery replaced just before Christmas but it was working fine since then although I havn't used it much.
Thanks!

Try things in Mac101 (no offense) and Apple doc.#106464 for your startup issue. 106464 has blue screen info.
Also, try using Disk Utility to repair your startup disk (hard drive) as shown in Dr.Smokes Resolving Disk, Permission, and Cache Corruption as Colin so helpfully suggested.
Smokes link will walk you thru it.
Cheers!
DALE

Just ran a recent update, and computer woke up with plain blue screen and spinning beach ball, was it the update that made the computer crash?

just ran a recent update for my macbook pro/mid 2010, and the computer just woke up with a plain blue screen & spinning beach ball - I had to do a hard shut down.
I am also having the problem of having my screen going black for a couple of seconds, I read up on it in Support. But I was wondering if there is something else going on.
Any ideas?
thanks

Hmm sounds like a bad update, follow the links here
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do a data recovery first
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

Big problem with plain blue screen on boot (not related to Leopard install)

Hi - eventually I have worked out how to post to this forum!
I have had a major disaster with my iMac this weekend. It began with a lock-up when I was working happily away in Blender. I got a beachball and the machine froze. I had ssh set up so I tried to go in from my iBook to kill a few processes to try to get it back on track, but without success, so eventually I had to hold down the power button to power off the machine.
When I tried to reboot, I got the grey screen and the spinning wheel, then a plain blue screen with no mouse, no beachball and the machine just seemed to stop. I could hear the CPU going like the clappers and was able to ssh in again and check top to see what was going on, and the WindowServer(?) process was maxed out at 100%. I wasn't able to kill it and again nothing happened and on a further reboot I just had a plain blue screen.
I have since spent a few hours trying various things to sort this out, so far to no avail.
- Single User mode, fsck -fy: reports everything fine, no change
- Reset PRAM, no change
- Tried booting off my backup Firewire drive (SuperDuper) but it won't boot to it, same blue screen hang
- Ran Disk Utility from Leopard Install DVD - permissions, checked disk, etc - no change
- Ran DiskWarrior in Target Disk mode from iBook, no change
- Ran Tech Tool Deluxe, no change
- Removed RAM (not third party), put it back in, no change
- Reinstalled Leopard using Archive & Install, no change
- Reinstalled Leopard again, using Erase & Install, no change
- I think I'm running out of options.
I'd have been on the phone to Apple by now but it's Sunday tomorrow and a Bank Holiday in the UK tomorrow so it will be Tuesday at the earliest, and I know I'm going to be frustrated by having to go through all this with them again!
A weird thing is - I CAN get logged in in Safe Mode now and again, and when I do, the mouse pointer has a small, almost transparent rectangular graphic attached that follows the pointer around. Barely perceptible but it's there - it looks like a Leopard icon for a txt file but barely visible. Has anyone ever seen anything like this?? It really feels like something has corrupted, but with a totally clean OS install, is that possible?
As it stands, I'm sure this is a hardware issue but I'm not sure. I had a couple of power outages lately which I suspect are behind this.
I'd be really grateful for anyone's thoughts on this - it's been a really frustrating couple of days.
Cheers.

As far as I can see, resetting the power manager on this model of iMac involves resetting the SMC, which is unplugging all cables for 15 seconds, plugging back in and powering up. Tried that too, same result. In terms of third party software, nothing. Clean Leopard install is the lot.

Constant restarting with a blue screen - Satellite A60-332

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