Constant shut down since upgrading to new OS X
Has anyone had issues with a constant shut down of your mac since upgrading to OS X? Every time I synch my dropbox it shuts down.
Hey js3455,
Thanks for the question. I understand you are experiencing issues with your MacBook Pro unexpectedly restarting. The following resource may help to resolve your issue:
OS X Mavericks: If your Mac restarts and a message appears
http://support.apple.com/kb/PH14063
Thanks,
Matt M.
Similar Messages
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Slow start up and Shut Down since upgrading to Mountain Lion - Etrecheck Result query
Hello, I have recently upgraded my operating system from Snow Leopard to the latest Mountain Lion from the app store. My Macbook Pro (early 2010) is now experiencing slow start up times (more than 1 minute) and slow shut down (more than 45 seconds). Programs such as iPhoto and Firefox are now taking a long time to start up too and the multicoloured wheel is appearing a lot.It was always snappy and very quick with Snow Leopard. I have seen that quite a lot of people seem to have had similar issues too.
I have Verified and Repaied my disk, reset SMC, and PRAM numerous times and cleared the system caches, as well as making a new user account and opened in Safe Mode. "Searchlight" has finished indexing. Nothing I've done so far has helped the issue. I have run an Etrecheck and note that a few things have "failed", the results are below. Does anyone know what these items do or how to correct them? These could be the cause of the issue as they are Apple items - e.g. account, ID and @me.com processes.
I did not do a clean/fresh installation of Mountain Lion, but I did verify the Snow Leopard disk before I installed it. I'm thinking perhaps to do a clean install but I'm not sure if this will resolve the "failed" Etrecheck issues or not?
Any help would be greatly appreciated,
Thanks in advance.
Hardware Information:
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Startup Items:
HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
System Software:
OS X 10.8.2 (12C60) - Uptime: 0 days 0:46
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (408.13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. iPhone
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[loaded] com.hp.help.tocgenerator.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[failed] com.apple.CSConfigDotMacCert-(myemail)@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
HPEventHandler
3rd Party Preference Panes:
Flash Player
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
27% storeagent
11% firefox
3% WindowServer
2% App
1% hidd
1% EtreCheck
1% fontd
0% Finder
0% plugin-container
0% Dock
Top Processes by Memory:
492 MB firefox
135 MB App
111 MB Finder
98 MB plugin-container
85 MB mds
70 MB WindowServer
61 MB Dock
53 MB SystemUIServer
49 MB com.apple.dock.extra
49 MB CalendarAgentThank you for your reply. Here are my results (I have tried to be selective for Step 1, but sorry if there's too much information, I'm not that experienced in what it all means):
Step 1
14/01/2013 10:38:05.000 bootlog[0]: BOOT_TIME 1358159885 0
14/01/2013 10:38:16.000 kernel[0]: PMAP: PCID enabled
14/01/2013 10:38:16.000 kernel[0]: Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
14/01/2013 10:38:16.000 kernel[0]: vm_page_bootstrap: 812402 free pages and 227982 wired pages
14/01/2013 10:38:16.000 kernel[0]: kext submap [0xffffff7f80741000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000741000]
14/01/2013 10:38:16.000 kernel[0]: zone leak detection enabled
14/01/2013 10:38:16.000 kernel[0]: standard timeslicing quantum is 10000 us
14/01/2013 10:38:16.000 kernel[0]: mig_table_max_displ = 74
14/01/2013 10:38:16.000 kernel[0]: TSC Deadline Timer supported and enabled
14/01/2013 10:38:16.000 kernel[0]: corecrypto kext started!
14/01/2013 10:38:16.000 kernel[0]: Running kernel space in FIPS MODE
14/01/2013 10:38:16.000 kernel[0]: Plist hmac value is 735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac376838c466757d
14/01/2013 10:38:16.000 kernel[0]: Computed hmac value is 735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac376838c466757d
14/01/2013 10:38:16.000 kernel[0]: corecrypto.kext FIPS DRBG POST test passed!
14/01/2013 10:38:16.000 kernel[0]: corecrypto.kext FIPS POST passed!
14/01/2013 10:38:16.000 kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
14/01/2013 10:38:16.000 kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
14/01/2013 10:38:16.000 kernel[0]: calling mpo_policy_init for TMSafetyNet
14/01/2013 10:38:16.000 kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
14/01/2013 10:38:16.000 kernel[0]: com.apple.AppleFSCompressionTypeZlib kmod start
14/01/2013 10:38:16.000 kernel[0]: com.apple.AppleFSCompressionTypeDataless kmod start
14/01/2013 10:38:16.000 kernel[0]: com.apple.AppleFSCompressionTypeZlib load succeeded
14/01/2013 10:38:06.091 com.apple.launchd[1]: *** launchd[1] has started up. ***
14/01/2013 10:38:16.000 kernel[0]: BRCM tunables:
14/01/2013 10:38:16.000 kernel[0]: pullmode[1] txringsize[ 256] reapmin[ 32] reapcount[ 128]
14/01/2013 10:38:16.000 kernel[0]: highWaterMark: VO[ 192] VI[ 192] BE[ 192] BK[ 192]
14/01/2013 10:38:16.000 kernel[0]: Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleIntelPchS eriesAHCI/PRT0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOB lockStorageDriver/Hitachi HTS545050B9A302 Media/IOGUIDPartitionScheme/Customer@2
14/01/2013 10:38:16.000 kernel[0]: BSD root: disk0s2, major 1, minor 2
14/01/2013 10:38:16.000 kernel[0]: FireWire (OHCI) Lucent ID 5901 built-in now active, GUID 70cd60fffeddcaae; max speed s800.
14/01/2013 10:38:16.000 kernel[0]: Kernel is LP64
14/01/2013 10:38:16.000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
14/01/2013 10:38:06.091 com.apple.launchd[1]: *** Shutdown logging is enabled. ***
14/01/2013 10:38:15.376 com.apple.launchd[1]: (com.apple.automountd) Unknown key for boolean: NSSupportsSuddenTermination
14/01/2013 10:38:18.000 kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
14/01/2013 10:38:21.000 kernel[0]: macx_swapon SUCCESS
14/01/2013 10:38:26.000 kernel[0]: Waiting for DSMOS...
14/01/2013 10:38:27.063 appleeventsd[54]: main: Starting up
14/01/2013 10:38:27.509 hidd[48]: void __IOHIDLoadBundles(): Loaded 0 HID plugins
14/01/2013 10:38:27.678 com.apple.SecurityServer[18]: Session 100000 created
14/01/2013 10:38:27.716 coreservicesd[63]: FindBestLSSession(), no match for inSessionID 0xfffffffffffffffc auditTokenInfo( uid=0 euid=0 auSessionID=100000 create=fals
14/01/2013 10:38:27.000 kernel[0]: Previous Shutdown Cause: 5
14/01/2013 10:38:27.000 kernel[0]: [IOBluetoothHCIController::setConfigState] calling registerService
14/01/2013 10:38:28.000 kernel[0]: DSMOS has arrived
14/01/2013 10:38:28.285 mDNSResponder[41]: mDNSResponder mDNSResponder-379.32.1 (Aug 31 2012 19:05:06) starting OSXVers 12
14/01/2013 10:38:28.681 airportd[65]: _processDLILEvent: en1 attached (down)
14/01/2013 10:38:30.186 com.apple.SecurityServer[18]: Entering service
14/01/2013 10:38:31.439 systemkeychain[72]: done file: /var/run/systemkeychaincheck.done
14/01/2013 10:38:32.581 mDNSResponder[41]: D2D_IPC: Loaded
14/01/2013 10:38:32.581 mDNSResponder[41]: D2DInitialize succeeded
14/01/2013 10:38:33.090 UserEventAgent[11]: Captive: [HandleNetworkInformationChanged:2435] nwi_state_copy returned NULL
14/01/2013 10:38:33.293 apsd[60]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
14/01/2013 10:38:33.617 locationd[45]: NOTICE,Location icon should now be in state 0
14/01/2013 10:38:33.000 kernel[0]: ACPI_SMC_PlatformPlugin::initFanThrottleControl - waiting for AppleSMC
14/01/2013 10:38:34.451 loginwindow[44]: Login Window Application Started
14/01/2013 10:38:35.000 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
14/01/2013 10:38:35.000 kernel[0]: en1::IO80211Interface::postMessage bssid changed
14/01/2013 10:38:35.140 mds[40]: (Normal) FMW: FMW 0 0
14/01/2013 10:38:37.218 stackshot[30]: Timed out waiting for IOKit to finish matching.
14/01/2013 10:38:37.869 configd[16]: bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
14/01/2013 10:38:37.869 configd[16]: DHCP en1: INIT-REBOOT transmit failed
14/01/2013 10:38:37.985 configd[16]: network changed: DNS*
14/01/2013 10:38:38.054 configd[16]: setting hostname to "*************-MacBook-Pro.local"
14/01/2013 10:38:38.784 awacsd[58]: Starting awacsd connectivity-78 (Jul 26 2012 14:37:46)
14/01/2013 10:38:38.890 awacsd[58]: InnerStore CopyAllZones: no info in Dynamic Store
14/01/2013 10:38:41.443 aosnotifyd[95]: bootstrap_look_up failed (44e)
14/01/2013 10:38:41.506 locationd[99]: NOTICE,Location icon should now be in state 0
14/01/2013 10:38:42.353 mds[40]: (Warning) Server: No stores registered for metascope "kMDQueryScopeComputer"
14/01/2013 10:38:43.110 digest-service[98]: digest-request: init return domain: BUILTIN server: **************-MACBOOK-PRO
14/01/2013 10:38:43.296 apsd[60]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1102)
14/01/2013 10:38:43.000 kernel[0]: MacAuthEvent en1 Auth result for: 00:24:17:e3:ee:55 MAC AUTH succeeded
14/01/2013 10:38:46.743 WindowServer[89]: Server is starting up
14/01/2013 10:38:48.876 WindowServer[89]: Session 256 retained (2 references)
14/01/2013 10:38:48.905 WindowServer[89]: init_page_flip: page flip mode is on
14/01/2013 10:38:49.080 WindowServer[89]: mux_initialize: kAGCGetMuxState (kMuxControl, kMuxControl_switchingMode) failed (0xe0000001)
14/01/2013 10:38:49.080 WindowServer[89]: mux_initialize: Mode is safe
14/01/2013 10:38:49.192 WindowServer[89]: GLCompositor enabled for tile size [256 x 256]
14/01/2013 10:38:49.193 WindowServer[89]: CGXGLInitMipMap: mip map mode is on
14/01/2013 10:38:49.214 WindowServer[89]: WSMachineUsesNewStyleMirroring: false
14/01/2013 10:38:49.215 WindowServer[89]: Display 0x042732c0: GL mask 0x1; bounds (0, 0)[1280 x 800], 9 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9ccb, S/N 0, Unit 0, Rotation 0
UUID 0x0000061000009ccb00000000042732c0
14/01/2013 10:38:49.215 WindowServer[89]: Display 0x003f003f: GL mask 0x8; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
UUID 0xffffffffffffffffffffffff003f003f
14/01/2013 10:38:49.215 WindowServer[89]: Display 0x003f003e: GL mask 0x4; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
UUID 0xffffffffffffffffffffffff003f003e
14/01/2013 10:38:49.215 WindowServer[89]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffff003f003d
14/01/2013 10:38:49.217 WindowServer[89]: Created shield window 0x8 for display 0x003f003d
14/01/2013 10:38:49.219 WindowServer[89]: Display 0x042732c0: GL mask 0x1; bounds (0, 0)[1280 x 800], 9 modes available
Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model 9ccb, S/N 0, Unit 0, Rotation 0
UUID 0x0000061000009ccb00000000042732c0
14/01/2013 10:38:49.219 WindowServer[89]: Display 0x003f003f: GL mask 0x8; bounds (2304, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
UUID 0xffffffffffffffffffffffff003f003f
14/01/2013 10:38:49.219 WindowServer[89]: Display 0x003f003e: GL mask 0x4; bounds (2305, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0
UUID 0xffffffffffffffffffffffff003f003e
14/01/2013 10:38:49.219 WindowServer[89]: Display 0x003f003d: GL mask 0x2; bounds (2306, 0)[1 x 1], 1 modes available
off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
UUID 0xffffffffffffffffffffffff003f003d
14/01/2013 10:38:49.219 WindowServer[89]: CGXPerformInitialDisplayConfiguration
14/01/2013 10:38:49.219 WindowServer[89]: Display 0x003f003d: MappedDisplay Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2306,0)[1 x 1], Rotation 0, Resolution 1
14/01/2013 10:38:49.220 WindowServer[89]: CGXMuxBoot: Unexpected boot switch return value (0xe00002c7)
14/01/2013 10:38:51.007 WindowServer[89]: GLCompositor: GL renderer id 0x01024301, GL mask 0x0000000f, texture units 8, texture max 8192, viewport max {8192, 8192}, extensions FPRG|NPOT|GLSL|FLOAT
14/01/2013 10:38:51.021 WindowServer[89]: Unable to open IOHIDSystem (e00002bd)
14/01/2013 10:38:51.000 kernel[0]: virtual bool IOHIDEventSystemUserClient::initWithTask(task_t, void *, UInt32): Client task not privileged to open IOHIDSystem for mapping memory (e00002c1)
14/01/2013 10:38:51.049 loginwindow[44]: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.
14/01/2013 10:38:51.217 WindowServer[89]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
14/01/2013 10:38:52.609 WindowServer[89]: Created shield window 0x9 for display 0x042732c0
14/01/2013 10:38:52.610 WindowServer[89]: Display 0x042732c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 3)
14/01/2013 10:38:52.610 WindowServer[89]: Display 0x042732c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 3)
14/01/2013 10:38:52.636 launchctl[126]: com.apple.findmymacmessenger: Already loaded
14/01/2013 10:38:52.646 WindowServer[89]: Display 0x042732c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 3)
14/01/2013 10:38:52.745 com.apple.SecurityServer[18]: Session 100005 created
14/01/2013 10:38:53.592 UserEventAgent[127]: cannot find useragent 1102
14/01/2013 10:38:53.892 awacsd[58]: Exiting
14/01/2013 10:38:54.114 airportd[65]: _doAutoJoin: Already associated to “XXXXXXXXX”. Bailing on auto-join.
14/01/2013 10:38:54.475 netbiosd[104]: Unable to start NetBIOS name service:
14/01/2013 10:38:55.665 hidd[48]: CGSShutdownServerConnections: Detaching application from window server
14/01/2013 10:38:55.666 hidd[48]: CGSDisplayServerShutdown: Detaching display subsystem from window server
14/01/2013 10:38:55.724 loginwindow[44]: Login Window Started Security Agent
14/01/2013 10:38:56.371 SecurityAgent[136]: This is the first run
14/01/2013 10:38:56.372 SecurityAgent[136]: MacBuddy was run = 0
14/01/2013 10:38:56.546 SecurityAgent[136]: User info context values set for XXXXXXXXX
14/01/2013 10:38:59.299 loginwindow[44]: Login Window - Returned from Security Agent
14/01/2013 10:38:59.357 loginwindow[44]: ERROR | ScreensharingLoginNotification | Failed sending message to screen sharing GetScreensharingPort, err: 1102
14/01/2013 10:38:59.391 loginwindow[44]: USER_PROCESS: 44 console
14/01/2013 10:38:59.430 airportd[65]: _doAutoJoin: Already associated to “XXXXXXXXX”. Bailing on auto-join.
14/01/2013 10:38:59.598 com.apple.launchd.peruser.501[138]: (com.apple.gamed) Ignored this key: UserName
14/01/2013 10:38:59.598 com.apple.launchd.peruser.501[138]: (com.apple.gamed) Ignored this key: GroupName
14/01/2013 10:38:59.599 com.apple.launchd.peruser.501[138]: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
14/01/2013 10:38:59.603 loginwindow[44]: Connection with distnoted server was invalidated
14/01/2013 10:38:59.620 distnoted[142]: # distnote server agent absolute time: 54.847453675 civil time: Mon Jan 14 10:38:59 2013 pid: 142 uid: 501 root: no
14/01/2013 10:38:59.889 WindowServer[89]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
14/01/2013 10:39:00.000 kernel[0]: nspace-handler-set-snapshot-time: 1358159941
14/01/2013 10:39:00.416 coreservicesd[63]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationLaunch to notificationID=116
14/01/2013 10:39:00.387 blued[57]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501
14/01/2013 10:39:00.449 WindowServer[89]: Display 0x042732c0: MappedDisplay Unit 0; ColorProfile { 2, "Color LCD"}; TransferTable (256, 3)
14/01/2013 10:39:00.673 com.apple.launchd.peruser.501[138]: (com.apple.afpstat-qfa[173]) Exited with code: 2
14/01/2013 10:39:00.880 talagent[151]: _LSSetApplicationInformationItem(kLSDefaultSessionID, asn, _kLSApplicationIsHiddenKey, hidden ? kCFBooleanTrue : kCFBooleanFalse, NULL) produced OSStatus -50 on line 623 in TCApplication.m
14/01/2013 10:39:00.881 talagent[151]: _LSSetApplicationInformationItem(kLSDefaultSessionID, asn, TAL_kLSIsProxiedForTALKey, kCFBooleanTrue, NULL) produced OSStatus -50 on line 626 in TCApplication.m
14/01/2013 10:39:01.200 com.apple.launchd.peruser.501[138]: ([email protected][175]) Exited with code: 2
14/01/2013 10:39:01.611 com.apple.launchd.peruser.501[138]: (com.apple.mrt.uiagent[163]) Exited with code: 255
14/01/2013 10:39:02.942 NetworkBrowserAgent[186]: Starting NetworkBrowserAgent
14/01/2013 10:39:04.107 com.apple.SecurityServer[18]: Session 100006 created
14/01/2013 10:39:04.313 coreaudiod[155]: 2013-01-14 10:39:04.312677 AM [AirPlay] Started browsing for _airplay._tcp.
14/01/2013 10:39:04.313 coreaudiod[155]: 2013-01-14 10:39:04.313198 AM [AirPlay] Started browsing for _raop._tcp.
14/01/2013 10:39:04.577 WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.
14/01/2013 10:39:04.974 apsd[177]: Unable to bootstrap_lookup connection port for 'com.apple.ubd.system-push': Unknown service name
14/01/2013 10:39:05.165 AirPlayUIAgent[192]: Bug: 12C60: liblaunch.dylib + 23849 [2F71CAF8-6524-329E-AC56-C506658B4C0C]: 0x25
14/01/2013 10:39:06.725 genatsdb[197]: ########## genatsdb Sandboxed. ##########
14/01/2013 10:39:09.153 configd[16]: subnet_route: write routing socket failed, Network is unreachable
14/01/2013 10:39:10.764 configd[16]: network changed: v4(en1+:169.254.150.30) DNS* Proxy+ SMB
14/01/2013 10:39:10.780 UserEventAgent[11]: Captive: en1: Not probing 'XXXXXXXX' (protected network)
14/01/2013 10:39:10.783 configd[16]: network changed: v4(en1:169.254.150.30) DNS Proxy SMB
14/01/2013 10:39:12.305 _networkd[200]: /usr/libexec/ntpd-wrapper: scutil key State:/Network/Global/DNS not present after 30 seconds
14/01/2013 10:39:13.107 configd[16]: network changed: v4(en1!:192.168.1.65) DNS+ Proxy SMB
14/01/2013 10:39:13.156 UserEventAgent[11]: Captive: en1: Not probing 'XXXXXXXXX (protected network)
14/01/2013 10:39:16.673 WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "SystemUIServer" after 13.10 seconds (server forcibly re-enabled them after 1.00 seconds)
14/01/2013 10:39:19.514 com.apple.launchd[1]: (com.apple.coreservices.appleid.authentication[131]) Exit timeout elapsed (20 seconds). Killing
14/01/2013 10:39:23.677 SystemUIServer[152]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
14/01/2013 10:39:23.678 SystemUIServer[152]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
14/01/2013 10:39:26.681 HPEventHandler[189]: Attempt to add read-only file at path file://localhost/Library/Printers/hp/Frameworks/HPSmartX.framework/Resources/Co nfiguration/SmartX.config read/write. Adding it read-only instead. This will be a hard error in the future; you must specify the NSReadOnlyPersistentStoreOption.
14/01/2013 10:39:29.735 ntpd[92]: proto: precision = 1.000 usec
14/01/2013 10:39:46.805 genatsdb[197]: *GENATSDB* FontObjects generated = 568
14/01/2013 10:40:02.556 firefox[224]: invalid drawable
14/01/2013 10:40:04.286 com.apple.SecurityServer[18]: Session 100002 created
Step 2
Process:
hiutil [248]
Identifier:
hiutil
Version:
1.3 (50)
Code Type:
X86-64 (Native)
Parent Process: launchd [1]
Date/Time:
2013-01-13 18:18:14.344 +0000
OS Version:
Mac OS X 10.8.2 (12C60)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
Data corruption: Could not retain bootstrap port!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libxpc.dylib
0x000000010a1e45d3 _xpc_domain_create + 222
1 libxpc.dylib
0x000000010a1e3e72 _libxpc_initializer + 400
2 libSystem.B.dylib
0x0000000108cf4b2d libSystem_initializer + 172
3 dyld
0x00007fff6701b378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
4 dyld
0x00007fff6701b762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
5 dyld
0x00007fff6701806e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
6 dyld
0x00007fff67017fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
7 dyld
0x00007fff67017fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
8 dyld
0x00007fff67017fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
9 dyld
0x00007fff67017fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
10 dyld
0x00007fff67017fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
11 dyld
0x00007fff67017eba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
12 dyld
0x00007fff67009fc0 dyld::initializeMainExecutable() + 207
13 dyld
0x00007fff6700db04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
14 dyld
0x00007fff67009397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
15 dyld
0x00007fff6700905e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000010a1f8af1 rbx: 0x00007fcb89c09160 rcx: 0x000000010a12461a rdx: 0x0000000000000000
rdi: 0x0000000000000907 rsi: 0x0000000000000507 rbp: 0x00007fff587f6380 rsp: 0x00007fff587f6370
r8: 0x0000000000000107 r9: 0x0000000000000000 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x00007fcb89c08790 r13: 0x0000000000000001 r14: 0x00007fff587f7cd0 r15: 0x00007fff587f6430
rip: 0x000000010a1e45d3 rfl: 0x0000000000010206 cr2: 0x000000010a11b029
Logical CPU: 1
Binary Images:
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0x109f4c000 -
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0x109f56000 -
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0x109f60000 -
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0x109f76000 -
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0x109f82000 -
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0x109f8e000 -
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0x109f96000 -
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0x109fa0000 -
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0x10a0b0000 -
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0x10a0c5000 -
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0x10a114000 -
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0x10a182000 -
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0x10a1a3000 -
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0x10a4b1000 -
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0x10a4b7000 -
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0x10ad4f000 -
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0x10aea8000 -
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0x10b1fa000 -
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0x10bdd3000 -
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0x10c001000 -
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0x10c10a000 -
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0x10c1bc000 -
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0x10c4d0000 -
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0x10c70c000 -
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0x10c7b8000 -
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0x10cc12000 -
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0x7fff6703c93f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 222
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=113.7M resident=76.2M(67%) swapped_out_or_unallocated=37.5M(33%)
Writable regions: Total=22.6M written=4496K(19%) resident=5360K(23%) swapped_out=0K(0%) unallocated=17.3M(77%)
REGION TYPE
VIRTUAL
===========
=======
MALLOC
10.2M
MALLOC guard page
16K
STACK GUARD
56.0M
Stack
8192K
__DATA
10.1M
__IMAGE
528K
__LINKEDIT
23.7M
__TEXT
90.1M
__UNICODE
544K
shared memory
12K
===========
=======
TOTAL -
Since upgrading to new version 3, my symbols layers are invisible?
Since upgrading to new version of Adobe Edge animate 3, my symbols layers are invisible?
The animation was originated in version 2, which works fine still, yet when I open the file in version 3, the symbols layers are not showing up on the stage?
Any advice would be great as seems a shame to continue working in an older version.Hi Jonty, and a warm welcome to the forums!
If I could see how to post a screenshot I would as this might help for you to see the problem.
Find a place to host the pic online, then Look at this post telling how to format (including adding graphics) posts for Apple Discussions...
http://discussions.apple.com/thread.jspa?messageID=607563
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot. -
Dears,
can anyone help me?
I recently bought a HP Pavillion 15 in Italy, windows 8.1, 4gb RAM, INtel Core I5 2.2 Ghz.
Everything was fine - apart that dammend internet connection problem - and has started this constant shut down problem last week.
I tryed to solve it actuallizing the Bios and everything bu today it doesn't run anymore.
I start it and it takes 1 minute to shut down and so on.
What is going on here????
Kind regards,
PabloDear Pritam,
there was never problem with overheating.
I use it on a wooden table and the note never made any strange sound or I never felt too hot under it.
I used it well for 2 months, working with graphics, without any visible problem.
So, since last week, it started to shutdown without any reason.
I just wondered about over heating after consulting some forums but I don't think it is my case.
thank you -
i'm running Win 7 64 bit. since upgrading to newer versions of itunes,the display is wrong. window controls and side scroll bar are cut off. any help will be appreciated. I've set itunes compatibility setting to Win 7.
Hi @prdstudio3 ,
Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP -
HT4623 My iPhone 4 freezes and has now shut down since doing the update this past Saturday.
My iPhone 4 freezes and has now shut down since doing the update this past Saturday.
Hi candybooist,
Thanks for using Apple Support Communities. This article has steps you can take if your iPhone is unexpectedly powering off:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Cheers,
- Ari -
Icloud site keeps shutting down when writing a new email
Why does my icloud site continue to shut down while typing a new email?
Hi mtclark007,
Welcome to the Support Communities!
The first thing to check is the System Status at the iCloud Support web site (see link below). It's possible the Mail servers may have been experiencing an issue during the time you were typing your email. The links below will provide some additional iCloud troubleshooting information:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988?viewlocale=en_US
Cheers,
- Judy -
PC is not going to sleep or shut down after upgrade to Windows10
Hello,I upgraded my laptop from win 8.1 to win 10.Now when I close the lid or press the power button, the computer turns the screen off, turns the WIFI off, no more hard disk activity but it is not going to sleep.Also when I shut it down it goes throught the same procedure but never turns off.To start again, I have to keep pressing the power button to turn it off, then turn it on again.I did the powercfg - energy and got this in the report, "USB Suspend:USB Device not Entering Selective Suspend"When the computer had just started, I don't get that message, it also goes to sleep and shuts down normally, while later, I get this message in the report and no longer sleeps or shuts down.Any suggestion ??Thanks
Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion 15 Notebook and issues with sleep or shut down after upgrade to Windows 10. Try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. HP has been working closely with Microsoft on the development of Windows 10. I hope this helps. Thanks. -
No VM, No Edge/3G, random shut-downs since iOS4 Update after restores
I have followed all of the fixes I could find and I still do not have a notification that I have a vm, I do not get any internet service via 3G or Edge, and the phone shuts down and cannot be turned back on for for several minutes (happens randomly). This is so frustrating. I now have a phone that has had the iOS 4 reinstalled twice, it has been restored twice, I have a new vm PW, I have a new greeting, I have turned the airplane mode on and off, I have made all sorts of other setting changes per the forum. The only place my phone has data functionality is in my house and that is negligible. But I can't make phone calls in the house because the reception is so poor. Any other brilliant fix ideas from anyone (please help!)? I am so frustrated I could cry. This 3GS is useless to me now and I won;t be able to get a new phone until the next shipments come in. Those seem to be having their own issues too (which apple is blaming the user for or telling them to ride it out).
Message was edited by: hippieRNThis fix worked for me - THANK YOU!!!!!
New! Re: Got Edge and 3G data working in iOS4 - Temp workaround!
Posted: Jun 25, 2010 11:31 AM in response to: Silvefox
I have figured out a fix for the Cellular Data, MMS, and VVM not working after upgrading to iOS 4. All of your data will still work with your phone but you will lose your camera roll so please back that up to your computer 1st. Also, initial reports are that this fix does work for iPhone 4 and will restore Face Time functionality.
Originally Posted Here: http://forums.macrumors.com/showthread.php?t=944733
"Ok guys, here it is another new fix that covers it all while maintaining your data. (CAUTION: Photos from the camera roll will not work after this method is complete so please back them up to the computer first. I'm not responsible if you lose your pictures.
This method is based off of dankirsh's SMS Restore method (Only fixes Cellular Data), loveturtle's Non-Corrupted APN Restore method (Only fixes Cellular Data), and my own unique concepts which seem to fix everything and keep data intact minus the photo roll.
Step 1:
Windows Users: Navigate to "X:\Users\User Name\AppData\Roaming\Apple Computer\MobileSync\Backup"
Mac Users: Navigate to "~/Library/Application\ Support/MobileSync/Backup/"
NOTE: "X:" is the drive you installed Windows on and "User Name" is the name of your account on Windows.
Step 2:
Move all Backup files to another location to make sure the entire folder is empty.
Step 3:
Plug in your iPhone and perform a full backup.
Step 4:
After backup completes, disconnect the iPhone and copy the new folder under the backup directory to a separate location perferably named "Old" for ease of use.
Step 5:
After folder completes the copying delete it from the backup directory, NOT THE NEW LOCATION.
Step 6:
Plug in your iPhone and perform a full restore.
Step 7:
Upon completion of restore if iTunes asks to restore from a backup that you select a new configuration. While configuring the iPhone for new settings uncheck all sync boxes including Applications and Data. <-- (IMPORTANT)
Step 8:
Right click the iPhone and backup the iPhone.
Step 9:
Upon backup completion copy the new backup folder out of the previously mentioned location and copy it to a folder called "New".
Step 10:
Delete the backup that was recently created in the Backup folder.
Step 11:
Copy the backup located in the previously created "Old" folder to the Backup folder.
Step 12:
Upon completion of the copy go into the randomly named folder and delete a file named "8218978e4ab0a48035bb92653145a6be872ea858", then right click the iPhone in iTunes and select "Restore from Backup" and select "Ok" since this is the only backup in the folder.
Step 13:
Upon backup restoration completion let your iPhone sync itself with the computer and restore all of your applications. (At this point all is back to what it was like at the beginning of Step 1.)
Step 14:
After all of your Applications are synced navigate into the "New" folder and into the backup folder located inside of it, it will be named as a random string of numbers and letters.
Step 15:
Copy and overwrite the following files from the randomly named backup in the "New" folder to the "MobileSync\Backup\Randomly Named Backup" folder; "Manifest.mbdb", "Manifest.mbdx", and "Manifest.plist", they are located near the very bottom if sorted by name.
Step 16:
In iTunes right click the iPhone and "Restore Backup" once again since this is the only backup available, click ok.
Step 17:
iTunes will display an error and reboot the iPhone, this is normal.
Step 18:
Upon boot of the iPhone, check your Cellular Data, MMS, and VVM to verify all is working fine.
Step 19:
If all is working, delete any backup located in the "MobileSync" folder and perform a full backup again. As stated before, your camera roll will not work anymore for your old files. The files appear to be present on the iPhone but are corrupt and will be overwritten when a new photo is taken.
Enjoy your fully functioning iPhone once again and please keep your OLD backup files as I am not sure if the App Data will backup now. I will have to continue more testing with this.
FINAL NOTE: Resetting network settings did not break my iPhone after completing this method.
Update #1: Reports from a few users are indicating this method does work for the iPhone 4 and does fix Face Time. See post #68, #69, and #71 for more information."
Message was edited by: pilot76103 -
MacPro randomly shuts down after upgrading to GTX 660
So I've had the EVGA GTX 285 mac edition in my MacPro 3,1 for a while now and decided to upgrade to the EVGA GTX 660 because I wanted a card that would provide more power for my 3d work and allow more gaming potential when I'm not working. After the upgrade I have been experiencing random shut downs. At first I thought it was during heavy loads (from my 3d software) but yesterday a shut down occured when I was just typing up an email with hardly anything running in the background. I've tried to diagnose the problem but to no avail. I believe the power supply is enough because the older card uses 2 of the power ports inside the MacPro while this new card uses just one. It's not overheating because everything runs at around 30C - 50C (rarely spiking to 58C.) Anyone know what could be the cause? I am working on my Windows partition by the way.
How interesting...we've noticed the same thing on 3 different occasions as recently as this a.m.. My wife was online for school, and the screen suddenly went "almost" black. There was nothing to do but shut down and turn it back on.
In 3 years since we've had this iMac, and running on 10.4, we never had this problem, so we're also hoping the community out there has some input on this issue.
Thanks! -
Photoshop CS4 shuts down only when creating new project.
I've had CS4 web premium since nov. 08 and everything worked fine until the most recent update from adobe.
I ONLY have this problem with Photoshop cs4: when creating a new project after selecting the aspects (name, width, hight, etc.) when you press ok it shuts down and no error is given as to why it shut down, it just does.
opening documents that had been created prior to the last update isn't a problem, I'm able to do everything Photoshop cs4 has to offer.
I can also open a file started in another program and edit them in PS CS4 (ie: fireworks , or AI).
but for some reason if I want to start a project in photoshop it just shuts down, never used to happen. any clues? any one else have a similar problem and know how to fix this?
running on windows XPI think you mean a new docuement - Photoshop doesn't have "projects".
Photoshop shouldn't "shut down" - there should be some message about a crash.
And the most likely causes at that point are OpenGL (try turning it off in prefs) and your default printer driver (try changing default printers). -
Macbook air cannot shut down after upgrading to yosemite
Hi all,
I have a problem from my macbook air purchased at 2012 and current version is Yosemite 10.10.
I upgraded my mac to Yosemite in Oct and it starts not able to restart or shut down. I try to update the software as I see in the App Store and I once again not able to restart. The only way I can do is shut down it manually by pressing the Power button and the software is not yet updated despite it restarted again.
Can anyone teach me how to handle this issue? as it is driving me crazy!!!Hi beekatt,
Welcome to the Support Communities! The resource below will offer some suggestions if your battery is draining quickly. Have you tried shutting the computer down to see if you get different results?
OS X Yosemite: If your battery runs out of charge quickly
http://support.apple.com/kb/PH18599?viewlocale=en_US
If your battery on your portable Mac runs out of charge more quickly than you expected, check your battery’s condition.
Hold down the Option key and click the battery icon in the menu bar of your Mac.
You will see one of the following conditions:
Normal: The battery is functioning normally.
Replace Soon: The battery is functioning normally but holds less charge than it did when it was new.
Replace Now: The battery is functioning normally but holds significantly less charge than it could when it was new. You can continue to use your battery until you replace it without harming your Mac.
Service Battery: Your battery is not functioning normally, and you should have your Mac serviced.
Monitor your portable computer’s battery
If your battery won’t charge completely
If your battery’s status is Not Charging
If an X appears on the battery icon in the menu bar
I hope this information helps ....
- Judy -
1st generation iPod making computer shut down since Tiger
Dear Gang,
I need some help. Since upgrading to Tiger, my 1st generation iPod now makes my PowerMac G5 shut down the second I put it in the firewire port on the front of the computer.
Anyone else had this problem? Any advice?
TIA,
MarkAnyone?
Bueller? -
PS CS4 shuts down when opening a new document in Windows Vista 32 bit
It worked fine for many years ... I recently had to do a system restore, start from scratch installing all programs.
Now PS has problems (everything else works fine in CS4 as far as I know).
It opens in the regular screen ....until I open a new photo. The JPEG appears briefly ... then the program shuts down.
I performed the color profile rollback, reinstalled like I was told to by Adobe Support Advisor ... still doesn't work. Extremely frustrating. Since the rollback, it reinstalls "With Errors". ???
I am on Windows Vista 32-bit, 4GB RAM with SP 2 installed. I have been around the web reading comments on forums, nothing is working. To me it seems like a simple fix ... but I just need to know what to do. *I am highly reluctant to go into the reg settings and start editing, like some suggest on these forums. That is just asking for trouble and having to do another painful full system restore.
The suite has worked very well for years ... until now. And just with PS I am having the problems ??? I don't get it. Troubleshooting not my specialty.
Any help would be appreciated.It seems that this is the good old "I think it's 64bit" error. It tries to install 64bit components on your 32bit system. This specifically comes down to some DLLs on your system being missing or the wrong version, possibly even a hardware driver returning some false info (processor controlelr etc.) I'd check Windows Update and verify the SP2 is installed correctly. Also make sure your MSVC 2008 runtime and possibly .NET 1.1 are isntalled correctly. Verify in your device manager that the CPU is detected correctly and Windows isn't running in some sort of compatibility mode. if there came a specific set of drivers with your motehrboard, installing them alone might fix a lot of things, as then you actualyl may also see Windows Update install some components for the first time that may be missing currently...
Mylenium -
My Mac won't shut down after upgrading to Panther
I recently upgraded to Panther 10.3 from Jaguar 10.2.9. After Panther had installed successfully, I used software update and I'm now running Panther 10.3.9. However, since then my Mac won't shut down. It doesn't hang or freeze - it just does nothing at all.
I've made sure no applications are running or have frozen. I've tried booting up from the OS X disk and running Disk Repair, and I've also tried using the 'fsck' tool. (I entered '/sbin/fsck -f' in single-user mode). Nothing has worked.
Now each time I want to shut down, I have to force shut down. Can anyone help?
800 MHz PowerPC G4 Mac OS X (10.3.9) 1.5 GB SDRAMHard shutdowns can cause disk damage. You are better off leaving your Mac on until the problem is sorted.
Have you disconnected all peripheral devices (unmount firewire drives before disconnecting) except Apple keyboard and mouse and tried shutdown? Often peripherals can kick back a signal to the cpu preventing shutdown.
-mj
[email protected]
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