Constantly asked to sign into my old email address account - WHY!!!

I am repeatedly asked to sign into my old account in order for previously purchsed items to not be erased. I did this twice in the last few weeks, now the password isn't working, and do I have access to the old email account anymore (new domain), and Apple says that my birthday isn't correct when I try to reset through the website! What a load! I think they want to erase several hundred dollars worth of music and videos so I will "have" to purchase it again. Any thoughts?

Please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7/8: <youruser>\AppData\Local\Adobe
and delete the "AdobeMuse" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7/8: <youruser>\AppData\Roaming
Then launch Muse. It will go through the first launch experience of asking for UI language, AdobeID, etc.
Thanks,
Vinayak

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New hard drive installed in Mac. iTunes keeps asking to authorize a very old email address which is not associated with my iPhone and I cannot sync iTunes to my iPhone.

New hard drive installed in Mac. iTunes keeps asking to authorize a very old email address which is not associated with my iPhone and I cannot sync iTunes to my iPhone.

It is referring to purchases made using an Apple ID that was set with that email as the Apple ID. Did you simply create a new Apple ID when the old email address was no longer being used? If so, then that old Apple ID is still tied (and will always be tied) to the purchases made with it, and you will have to sign into iTunes with that Apple ID in order to authorize the computer to it.
If you don't remember the password for it, you can go to Manage your Apple ID and click on Reset password. If you don't remember the answers to your Security Questions, you can contact Apple Support to get them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

Im wanting to update my iphoto but it keeps saying i have to sign into my old apple id account?

Im wanting to update my iphoto but it keeps saying i have to sign into my old apple id account?

That's correct. The Apple ID associated with content from the iTunes Store and Mac App Store content is stored inside the files and can't be changed without deleting that content.
(92316)

I CLOUD ASKING FOR PASSWORD ON AN OLD EMAIL ADDRESS

Hello,
I cloud asking for a password for an old email address , taking over Ipad now, cannot change email address have changed my apple id and password about 5 times now , and still the old email address comes up!
Can I factory reset the Ipad to clear everything and start again ?

The iPhone is linked to the iCloud account and Find My iPhone
The device can display a different Apple ID or iCloud account then it's linked to.
The way to check this is iCloud.com
Get signed in with you Apple ID/iCloud account and password
Select the Find My iPhone
Select the "All Devices"
Select the device
Wipe and remove it from the account
Restore the device
You can do the same from Find My iPhone App from an iOS device
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
https://support.apple.com/en-us/HT201441
Best of Luck

HT4053 I phone 4 sign in with old email address

my Iphone 4 does not change my login to my Apple account even though the correct email address is in my account information. When I try to sign into Apps and the sign in box comes up my old email address is still there. How do I fix this?

fixed

I have had to change my email address/Apple ID. my iPad recognisIes the change of id but on my MacBook Air, iCloud just keeps asking me for a password for the old email address/account. How can I get iCloud to recognise the new details? Help please!

I have had to change my email address/Apple ID. My iPad recognises the new detail in iTunes and iCloud but when I go into iCloud through my MacBook Air, it requests a password for the old email account which I can no longer use. There is no Option to be able to change this email/ID detail as I cannot get further than the password request. Can anyone help please - this is driving me insane?!

Go to System Preferences and click Sign Out, select Delete at all the prompts, then sign back in with the changed ID? (Your iCloud data will disappear from your Mac when you sign out and choose Delete, but will still be in iCloud. Provided you are signing back into the same account your data will reappear on your Mac when you sign back in.)

Upgraded to win7 from xp. Now some songs will not play without signing into an old Itunes id account.

Installed Windows 7 from XP. Downloaded itunes and imported the music library.
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Content is permanently tied to the Apple ID that it was acquired with.
If you desire the conent on your current Apple ID, purchase it with the current Apple ID.
For future reference, do not create a new Apple ID simply because of a change of email address. Instead, update the Apple ID with the new email address.

I can't sign into my old Firefox Sync account.

I have an old firefox sync account from the same computer, but I had to re-install firefox clean and my account is no longer on my firefox, how do I log back on my old firefox sync account.

Go to | Tools > Set Up Sync > Connect > I don't have this device with me | Enter your credentials and select the option "I have lost this device" to get a new sync key and re-sync with the server.

Ok I have reset my ID after signing out but when I go to Apps update it asks for a password using my old email address????

I have reset my I D but when I go to update apps it asks for password using my old email address???
How do I overcome this issue???

So how do I update apps that are tied to an old ID ?? I do not remember the old ID as the Apps were downloaded a long time ago

How can I change my email address on my Itunes account if the old email address has been closed down?

Hi, my brother is struggling to log in to his itunes account. He has been using an old email address but not actually logged into his email account for quite a while. All of a sudden he hasn't been able to sign in to itunes. He has been trying to change over the email address but it looks like the old email address account has been deleted. Any ideas he can go around this to change it over?

Hello amy_c22,
Thanks for using Apple Support Communities.
From what I understand is that your brother no longer has access to the email being used for the Apple ID. He will be able to change his Apple ID if you follow the instructions in the article below:
Apple ID: Changing your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H.

Unknown to sign up to my email address

unknown to sign up to my email address.
Why allow it to do so without confirmation?
How do I disable that others can not register my email address?
Registration is 8 on it.

you can report that user to [email protected], and request to unlink that unknown account from your email address. Skype indeed doesn't send confirmation when someone registered an account with them.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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HT1918 My father has a new email address, whenever we try to sign into his apple account, it comes up with his old email address and asking for his password, I created a new account with his new email address, however I cannot download the eprint app.

My dad's email has changed, he cannot remember his password under his old itunes email account. Whenever he tries to download apps on his new iphone with his new email address, it is asking for his password for his "old email" account. We created a new itunes account with his new email address, but whenever we try to install an app, it keeps asking for his password and shows his old email address. What is the best way to solve this problem?

Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy

HT1311 Though i am signed into Apple ID with new credentials (all correct) the iMessage shows my old email address

Though i am signed into Apple ID with new credentials (all correct) the iMessage shows my old email address
I can therefore not sign in
Any suggestions please?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue of recovering the old Apple ID.

I have a old firefox account and I cannot sign on too. I made new account just to ask a question. I tried to sign in with old emails, but did not get any reset information back. How can I recover old information?

I have a old firefox account and I cannot sign on too. I made new account just to ask a question. I tried to sign in with old emails, but did not get any reset information back. How can I recover old information?

Backing up and restoring your Profile should have included your bookmarks.
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
That looks like a JSON bookmarks backup file, from 11-01-2012. Did you try '''restoring''' that file?
https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them#w_using-a-bookmark-backup-file
Never messed with JSON files other than viewing them on a few occasions out of curiosity. There are no line breaks which make them very difficult to read.
As far as working with that file in {like} NotePad goes:
A. use Find / Search for each indecent of a '''"uri"''' string, then "copy and paste" the uri into another text file, and then move on to the next "uri" string.
B. use a text program where a filter can be set for the "uri" field in the JSON file for a line break or to "scrape out" the "uri"s only for display or export to a list of uri's.
Or try using an online JSON editor like this, to try to display only the "uri" field.
https://www.jsoneditoronline.org/

When prompted to sign into iCloud my old email address shows

When prompted to sign into iCloud my old email address shows & wants password for this email Address. How do I change to my new email?

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23

Constantly asked to sign into my old email address account - WHY!!!

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