Constantly Prompted to Authorize My Computer

I had to perform a recovery on my Windows XP computer this weekend. First problem is that I can not upgrade to the latest 7.6.2 version. Install ends quickly with a vague error requesting I try again later. I did manage to get 7.1 installed but now whenever I try to play any purchased music, it prompts me to authorize my PC. I have done that repeatedly and still get the prompts. None of my purchased music will play. From an article on the support page, I tried deleting the "SC Info" folder under All Users followed by a restart and relaunch but that did not help.
I only have 2 PC's authorized. I tried deauthorizing and then reauthorizing but it has not helped either. Any ideas?

I found a solution!!! I found an older version (7.3.2) on the iTunes website. It is made available for Windows 2000 users. I was able to successfully upgrade my 7.1.0 install up to 7.3.2. After that I was able to successfully authorize my computer and play my purchased music.
I have not tried to upgrade to the latest version (7.6.2) yet since I am somewhat reluctant. However, my advice to iTune junkies -- ARCHIVE past upgrade downloads on your computer. You'll never know when you may need them to create a successful recovery of your PC.
Message was edited by: DJ-DJ-DJ

Similar Messages

My computer is authorized to play purchases but for one of the songs I recently purchased I keep getting prompted to authorize the computer to play the song. How do I fix this?

I recently purchased a song on my iphone. When I synced my phone to my computer, I was prompted to authorize the computer to play the song, which I did. It did not compute and thus when I try to play the song in iTunes on my Macbook Pro, I keep getting prompted to authorize the computer. Does anyone know why this is happening and how I can fix it? I also cannot play the song now from my iPhone. I even tried re-downloading it from the iTunes store and that did not help.

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

TS1389 I am being prompted to authorize a computer so songs from I tunes gets transferred where do I find the Administrator account file

I am being prompted to "Authorize athis computer" when syncing the I Phone or I pad on the desktop computer. Following the direction of going to Adminstraor
Account file so I can authorize the computer.

You are misreading. You're not being directed to some file, you're being directed to log into your Mac using a user account that has administrator privileges.
Regards.

TS1389 Repeatedly prompts of authorize this computer but there is no solution for this & it still prompts authorize this computer. Please suggest me another solutions

i tried above all sugget to prevent repeatedly prompts of authorize this computer but there is no solution for this & it still prompts authorize this computer. Please suggest me another solutions

Hello Kuldip13,
It sounds like iTunes keeps asking you to authorize the computer. If you have already tried all the steps within the article you came from:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
I would next check to see if the same Apple ID is signed into, that was used to play these purchases with this article:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Was repeatedly prompted to authorize this computer or I would no longer be able to play certain video's.

Hello, I kept receiving prompts to authorize this computer or I would no longer be able to view certain video's. The funny thing is my computer is the administrator or original computer. Never had a problem for years now this started happening. I would select authorize this computer and it would say this computer is already authorized. In the block to authorize this computer it always had my daughters apple id (her e-mail address) and I would remove it and insert mine. I let her use the home sharing option before, could this have anything to do with it? Now i have only 1 movie out of 5 I have purchased remaining on my Ipod. And it won't reload the others back onto my ipod. Where do i go from here? Appreciate any of you pro's out there lending me a helping hand. Thanks very much.........

Perhaps this article can help.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
You may want to double check to make sure that all of these videos were actually purchased with your Apple ID. You can view this information from under each movie's Summary tab of the Get Info window in iTunes.
B-rock

HT1349 I have just moved from one pc to another. I had used 5 computers to attach to itunes. I went in and disabled all 5 of my accounts but cant get the new computer to give me a prompt to authorize this computer. Any ideas?

Hellow everyone,
I have just moved from one PC to another. They are windows pc's not macintosh. When i installed itunes on the new computer it stated that I already had 5 devices authrorized for this account. I did a little reading and went in and deathorized all 5 PC from the account as I am sure it was a couple pcs ago and a few iphones. When I try and go in and authorize an account I cant see anywhere where there is a prompt to authorize the new PC. I go into store and all it says is that there are no devices associated to this account. What I would like to do is associate my new PC and my iphone to this account and hopefully restore from the cloud all of my music and programs.
Any idea what I am doing wrong here or how I can resolve this. Thanks in advance.
Respectully.
CK

if it's music then drm is not used there any more and drm can be removed from previously bought drm material without cost

Itune always prompt to authorize my computer

can't sync my iphone because it's always prompt me to authorize my computer, and I did that but nothing changed, finally Go to support section on this web site the read on that link iTunes repeatedly prompts to authorize computer to play iTunes Store purchases and also didn't solving the problem,
I have iphone 4 with IOS 7.1.2
I connected my iphone with another PC before and signed to app store with my friend ID, then the problem appear on my own PC .
Can't to install any App I'v been downloaded .

Control-B in iTunes on Windows 8 does indeed show the menus:
If it doesn't for you, though, click the small box with the downward-pointing arrow and choose "Show Menu Bar". Then the Authorize This Computer commadn will be under the Store menu:
Regards.

TS1389 What if I keep getting prompted to authorize my computer (only for 3 songs), but my computer is already authorized?

I purchased a whole CD from iTunes and can play all but 3 songs. I keep getting prompted to authorize my account to play these 3 songs. But when I enter my apple ID and password, I get a message that says my computer is already authorized. It keeps cycling around and won't let me play the 3 songs. Anyone else ever have this problem or find an answer?

As Niel says...
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
You may also find it helpful while downloading to select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
tt2

TS1389 I recently purchased a song from itunes store and got charged, my song wont sync on my itouch and I cant listen to it on my itunes account either i get prompted to authorize my computer, have tried doing all the suggestions on here and nothing wor

does anyone know how i contact someone to actually help me with the authorization prompts to listen to music purchased on itunes i have done all the suggestions posted on here and nothing works.

http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/

HT1420 I'm being prompted to authorize my computer when attempting to play a TV Show, but it has an old email ID.

I have a new iTunes account address so I really can't comply.
thanks in advance,
Steve

Probably happens all the time, but I thought I would share how i fixed my own issue.
I deleted the TV Shows | clicked Purchased | download previous purchases | and wala able to reload under my current account.
Do I still get 10 points?
Steve

TS3297 When I purchase a whole album why am I unable to play some of the songs? I get a prompt telling me to authorize my computer which I have already done.

Why do I keep getting prompted to authorize some songs when I have purchased a whole album? For example I purchased Return to Cookie Mountain and can only play 5 of the 12 songs. When I try to play the other 7 songs I get a prompt to authorize the computer which I have already done.

When I try to play the other 7 songs I get a prompt to authorize the computer
If only some of tracks from the album are prompting you to do that, that suggests that the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

TS1389 Authorize my computer prompts...

I keep getting prompts to authorize my computer. When I DO authorize it, it tells me I already AM authorized, but still gives me the prompts and won't let me play the song. A vicious cycle:) Support was not much help - as the directions did not make sense/I could not locate any tabs they were directing me to.

Have you followed the Article TS1389?

Itunes says my new laptop (windows 8) isn't authorized to play some of the purchased songs that are already on my iphone (I previously synced it with my old laptop). It says it will delete them from the phone unless I authorize the computer.

This results in an endless loop where I authorize it, and then get the same warning. I have already tried deauthorizing all the computers on the account, and then reauthorizing the new one yet the problem persists. Also, only three devices are associated with the account. I can't find the solution anywhere so help will be welcomed. All songs were purchased through the itunes store and it appears to be older ones that are targeted for deletion; however, these older ones are still available for purchase in the itunes store so that's not the problem. Thanks.

Hello, ted_marx38.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media present that is purchased with another Apple ID. When prompted to authorize the computer it may show a different Apple ID. If this is the case, the computer will need to be authorized for this Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Jason H.

HT4623 Hi I have iphone 4s and i am trying to upload photos from my computer but all the time it saying this computer is not authorized to for this purchase item. they ask me to store and authorize computer. then i go in store and authorize my computer bu

I am trying to uplod and its not happening. Please help

Hello AAnkush,
Thank you for providing the details of the issue you are experiencing with transferring your photos. I recommend following the steps in this article for the issue you are experiencing with the repeated prompts to authorize your computer:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

Prompted for authorization even though it's already authorized

I just bought a new song in iTunes. Whenever I try to play it, I'm prompted to authorize my computer. When I authorize it, it tells me that my computer is already authorized. It does it again every time I try to play the song. It only happens for this song. Help?

If you are in a country where re-downloading is possible (check this with iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085), delete the track (and the original file) and download again (Downloading [using iOS or computer] past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519). See tips on downloading in https://discussions.apple.com/message/19097773, especially unchecking the "Allow Simultaneous Downloads" box in the downloads tab of iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If you cannot download a second time, contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Constantly Prompted to Authorize My Computer

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