Constantly re-entering serial number

i have FCP studio on my 15" dual core MacBook Pro, version 5.1.2. it has been there since august. at least once a month when i lauch motion or fcp, i get a window asking me to enter my name, organization and serial number. this is very frustrating. does anyone have any info as to why the serial info keeps getting erased, corrupted, lost or whatever by this laptop?

Well there might be a problem with permissions or some sort of directory corruption. Repair permissions and try running diskwarrior. Do a search here for where fcp stores the serial number (you might find it in a email about someone wanting to change the serial number of fcp on their system). The state of that file might give you a clue.

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    Date: Mon, 5 Nov 2012 15:02:19 -0700
    From: [email protected]
    To: [email protected]
    Subject: Entering serial Number on Expired LR4 Trail Version
        Re: Entering serial Number on Expired LR4 Trail Version
        created by ssprengel in Photoshop Lightroom - View the full discussion
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         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4825264#4825264
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         Start a new discussion in Photoshop Lightroom by email or at Adobe Community
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  • Entering serial number with not repetition (unique) on the screen?

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  • What to do when subsciption is unable to process after entering serial number and adobe ID

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  • Unable to enter serial number for Master Collection CS6 Upgrade

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