"Consumer Fault tracking - Error notification" whe...
I have been trying to track a fault online for 48 hours and every time I try, I get this error message:
"Consumer Fault tracking - Error notification
Sorry we cant complete your request at the moment due to technical error. Please try again"
I am trying to track this fault on behalf of my elderly parents who are without landline and internet and cannot afford to make 0800 calls on their PAYG mobile.
They live in a remote location and need to know when their service will be restored.
How do I find out?
It s very strange you are having this problem I have myself rechecked the site this morning and still have no problems logging in to the site all I can currently suggest is calling from another phone or
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
Similar Messages
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Hi! I'm stuck with debugging our AIR Application since it does crash very hard. After days of tracking down at least one point where the app crashes on AIR 3.5, 3.7 and AIR 3.8 beta (you see - I tried...).
AIR 3.5 finally reports this console output:
ScrollerTouch.onTargetMouseDown()-F true // A
ScrollerTouch.onTargetMouseDown()-I // B
targetV [object ScrollPane] // C
CRASH! // D
Exception fault: ReferenceError: Error #1065: Variable ::_fileSystemType is not defined.
at global/trace()[int:49]
at de.superclass.control::ScrollerTouch/onTargetMouseDown()[/path/to/.../ScrollerTouch.as:381]
at de.superclass.control::ScrollerTouch/onTargetMouseDown()
The code snipped:
trace("ScrollerTouch.onTargetMouseDown()-F", _scrollHorizontal ); // A
switch ( _scrollPolicyVertical )
case ScrollPolicy.ON:
trace("ScrollerTouch.onTargetMouseDown()-G");
_scrollVertical = true;
break;
case ScrollPolicy.OFF:
trace("ScrollerTouch.onTargetMouseDown()-H");
_scrollVertical = false;
break;
case ScrollPolicy.AUTO:
trace("ScrollerTouch.onTargetMouseDown()-I"); // B
default:
trace( "targetV", targetV ); // C
try
trace( "targetV.height", targetV.height );
catch( e: Error )
trace( "CRASH!" ); // D
_scrollVertical = Boolean( targetV.height < targetV.contentHeight ); // line 381
trace( "targetV.xxx" );
trace( "targetV.contentHeight", targetV.contentHeight );
return;
So accessing targetV.height somehow crashes very hard (app quits) but I have no clue at all. Actually, this code worked for a long time...
So please, what is ::_fileSystemType ?I changed the code again but the app keeps crashing. This is what XCode-Console says:
Jul 4 21:25:48 iRad-3 ReportCrash[1206] <Notice>: Formulating crash report for process APP_NAME[1191]
Jul 4 21:25:48 iRad-3 backboardd[26] <Warning>: BKSendGSEvent ERROR sending event type 3001: (ipc/send) invalid destination port (0x10000003)
Jul 4 21:25:48 iRad-3 backboardd[26] <Warning>: BKSendGSEvent ERROR sending event type 3001: (ipc/send) invalid destination port (0x10000003)
Jul 4 21:25:48 iRad-3 backboardd[26] <Warning>: BKSendGSEvent ERROR sending event type 3001: (ipc/send) invalid destination port (0x10000003)
Jul 4 21:25:48 iRad-3 ReportCrash[1206] <Error>: libMobileGestalt copySystemVersionDictionaryValue: Could not lookup ReleaseType from system version dictionary
Jul 4 21:25:48 iRad-3 com.apple.launchd[1] (UIKitApplication:APP_NAME_SPACE[0x469][1191]) <Warning>: (UIKitApplication:APP_NAME_SPACE[0x469]) Job appears to have crashed: Segmentation fault: 11
Jul 4 21:25:48 iRad-3 backboardd[26] <Warning>: Application 'UIKitApplication:APP_NAME_SPACE[0x469]' exited abnormally with signal 11: Segmentation fault: 11
Jul 4 21:25:48 iRad-3 ReportCrash[1206] <Notice>: Saved crashreport to /var/mobile/Library/Logs/CrashReporter/APP_NAME_2013-07-04-212547_iRad-3.plist using uid: 0 gid: 0, synthetic_euid: 501 egid: 0
Jul 4 21:25:55 iRad-3 kernel[0] <Debug>: launchd[1207] Builtin profile: container (sandbox)
Jul 4 21:25:55 iRad-3 kernel[0] <Debug>: launchd[1207] Container: /private/var/mobile/Applications/CDA04278-5D34-4609-BE71-D66FB16794C1 (sandbox)
Jul 4 21:25:56 iRad-3 kernel[0] <Debug>: launchd[1208] Builtin profile: PasteBoard (sandbox)
Jul 4 21:25:56 iRad-3 backboardd[26] <Warning>: CoreAnimation: updates deferred for too long
Jul 4 21:25:56 iRad-3 backboardd[26] <Warning>: CoreAnimation: timed out fence 2685b
And here's the Crash Log:
Jul 4 21:25:48 iRad-3 ReportCrash[1206] <Notice>: Formulating crash report for process APP_NAME[1191]
Jul 4 21:25:48 iRad-3 backboardd[26] <Warning>: BKSendGSEvent ERROR sending event type 3001: (ipc/send) invalid destination port (0x10000003)
Jul 4 21:25:48 iRad-3 backboardd[26] <Warning>: BKSendGSEvent ERROR sending event type 3001: (ipc/send) invalid destination port (0x10000003)
Jul 4 21:25:48 iRad-3 backboardd[26] <Warning>: BKSendGSEvent ERROR sending event type 3001: (ipc/send) invalid destination port (0x10000003)
Jul 4 21:25:48 iRad-3 ReportCrash[1206] <Error>: libMobileGestalt copySystemVersionDictionaryValue: Could not lookup ReleaseType from system version dictionary
Jul 4 21:25:48 iRad-3 com.apple.launchd[1] (UIKitApplication:APP_NAME_SPACE[0x469][1191]) <Warning>: (UIKitApplication:APP_NAME_SPACE[0x469]) Job appears to have crashed: Segmentation fault: 11
Jul 4 21:25:48 iRad-3 backboardd[26] <Warning>: Application 'UIKitApplication:APP_NAME_SPACE[0x469]' exited abnormally with signal 11: Segmentation fault: 11
Jul 4 21:25:48 iRad-3 ReportCrash[1206] <Notice>: Saved crashreport to /var/mobile/Library/Logs/CrashReporter/APP_NAME_2013-07-04-212547_iRad-3.plist using uid: 0 gid: 0, synthetic_euid: 501 egid: 0
Jul 4 21:25:55 iRad-3 kernel[0] <Debug>: launchd[1207] Builtin profile: container (sandbox)
Jul 4 21:25:55 iRad-3 kernel[0] <Debug>: launchd[1207] Container: /private/var/mobile/Applications/CDA04278-5D34-4609-BE71-D66FB16794C1 (sandbox)
Jul 4 21:25:56 iRad-3 kernel[0] <Debug>: launchd[1208] Builtin profile: PasteBoard (sandbox)
Jul 4 21:25:56 iRad-3 backboardd[26] <Warning>: CoreAnimation: updates deferred for too long
Jul 4 21:25:56 iRad-3 backboardd[26] <Warning>: CoreAnimation: timed out fence 2685b
And here's the Crash Log:
Incident Identifier: 17615510-16A5-43B9-B8A5-2ED2C5A2EEBA
CrashReporter Key: 3f85661334bfff23c2d4128bc63674d30647c15b
Hardware Model: iPad3,3
Process: APP_NAME [1191]
Path: /var/mobile/Applications/CDA04278-5D34-4609-BE71-D66FB16794C1/APP_NAME.app/APP_NAME
Identifier: APP_NAME
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd [1]
Date/Time: 2013-07-04 21:25:47.935 +0200
OS Version: iOS 6.1.3 (10B329)
Report Version: 104
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x4095e008
Crashed Thread: 0
Thread 0 name: Dispatch queue: com.apple.main-thread
Thread 0 Crashed:
0 APP_NAME 0x008c71c8 0x1000 + 9200072
1 APP_NAME 0x005284ac 0x1000 + 5403820
2 APP_NAME 0x007b5edc 0x1000 + 8081116
3 APP_NAME 0x00002928 0x1000 + 6440
4 APP_NAME 0x0045f128 0x1000 + 4579624
5 APP_NAME 0x0045f5f8 0x1000 + 4580856
6 APP_NAME 0x0045eeb4 0x1000 + 4578996
7 APP_NAME 0x0045eab4 0x1000 + 4577972
8 APP_NAME 0x003d98d8 0x1000 + 4032728
9 APP_NAME 0x003c59c0 0x1000 + 3951040
10 APP_NAME 0x00443d24 0x1000 + 4468004
11 APP_NAME 0x009d5448 0x1000 + 10306632
12 APP_NAME 0x009d509c 0x1000 + 10305692
13 APP_NAME 0x009d4ad0 0x1000 + 10304208
14 APP_NAME 0x009d6618 0x1000 + 10311192
15 APP_NAME 0x00cf4d40 0x1000 + 13581632
16 APP_NAME 0x00a5f418 0x1000 + 10871832
17 APP_NAME 0x008d810c 0x1000 + 9269516
18 APP_NAME 0x009b45ac 0x1000 + 10171820
19 APP_NAME 0x009b5140 0x1000 + 10174784
20 UIKit 0x347ff51e -[UIWindow _sendTouchesForEvent:] + 314
21 UIKit 0x347ec7fc -[UIApplication sendEvent:] + 376
22 UIKit 0x347ec116 _UIApplicationHandleEvent + 6150
23 GraphicsServices 0x364e05a0 _PurpleEventCallback + 588
24 GraphicsServices 0x364e01ce PurpleEventCallback + 30
25 CoreFoundation 0x329b9170 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 32
26 CoreFoundation 0x329b9112 __CFRunLoopDoSource1 + 134
27 CoreFoundation 0x329b7f94 __CFRunLoopRun + 1380
28 CoreFoundation 0x3292aeb8 CFRunLoopRunSpecific + 352
29 CoreFoundation 0x3292ad44 CFRunLoopRunInMode + 100
30 GraphicsServices 0x364df2e6 GSEventRunModal + 70
31 UIKit 0x348402fc UIApplicationMain + 1116
32 APP_NAME 0x008f5c0c 0x1000 + 9391116
33 APP_NAME 0x00d2b0e0 0x1000 + 13803744
Thread 1 name: Dispatch queue: com.apple.libdispatch-manager
Thread 1:
0 libsystem_kernel.dylib 0x3ad76648 kevent64 + 24
1 libdispatch.dylib 0x3aca6974 _dispatch_mgr_invoke + 792
2 libdispatch.dylib 0x3aca6654 _dispatch_mgr_thread$VARIANT$mp + 32
Thread 2 name: WebThread
Thread 2:
0 libsystem_kernel.dylib 0x3ad75eb4 mach_msg_trap + 20
1 libsystem_kernel.dylib 0x3ad76048 mach_msg + 36
2 CoreFoundation 0x329b9040 __CFRunLoopServiceMachPort + 124
3 CoreFoundation 0x329b7d9e __CFRunLoopRun + 878
4 CoreFoundation 0x3292aeb8 CFRunLoopRunSpecific + 352
5 CoreFoundation 0x3292ad44 CFRunLoopRunInMode + 100
6 WebCore 0x3891a500 RunWebThread(void*) + 440
7 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
8 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 3:
0 libsystem_kernel.dylib 0x3ad75eb4 mach_msg_trap + 20
1 libsystem_kernel.dylib 0x3ad76048 mach_msg + 36
2 APP_NAME 0x00480b04 0x1000 + 4717316
3 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
4 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 4:
0 libsystem_kernel.dylib 0x3ad8608c __psynch_cvwait + 24
1 libsystem_c.dylib 0x3acd7d2a _pthread_cond_wait + 642
2 libsystem_c.dylib 0x3ace1f14 pthread_cond_wait + 36
3 APP_NAME 0x00a33ad4 0x1000 + 10693332
4 APP_NAME 0x0097d9e0 0x1000 + 9947616
5 APP_NAME 0x00a33938 0x1000 + 10692920
6 APP_NAME 0x00a3398c 0x1000 + 10693004
7 APP_NAME 0x00a336b8 0x1000 + 10692280
8 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
9 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 5:
0 libsystem_kernel.dylib 0x3ad8608c __psynch_cvwait + 24
1 libsystem_c.dylib 0x3acd7d2a _pthread_cond_wait + 642
2 libsystem_c.dylib 0x3ace1f14 pthread_cond_wait + 36
3 APP_NAME 0x00a33ad4 0x1000 + 10693332
4 APP_NAME 0x0097d9e0 0x1000 + 9947616
5 APP_NAME 0x00a33938 0x1000 + 10692920
6 APP_NAME 0x00a3398c 0x1000 + 10693004
7 APP_NAME 0x00a336b8 0x1000 + 10692280
8 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
9 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 6:
0 libsystem_kernel.dylib 0x3ad866a4 __semwait_signal + 24
1 libsystem_c.dylib 0x3ace43ce nanosleep + 138
2 APP_NAME 0x00a33724 0x1000 + 10692388
3 APP_NAME 0x00913638 0x1000 + 9512504
4 APP_NAME 0x009135d8 0x1000 + 9512408
5 APP_NAME 0x00a33938 0x1000 + 10692920
6 APP_NAME 0x00a3398c 0x1000 + 10693004
7 APP_NAME 0x00a336b8 0x1000 + 10692280
8 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
9 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 7:
0 libsystem_kernel.dylib 0x3ad8608c __psynch_cvwait + 24
1 libsystem_c.dylib 0x3acd7d2a _pthread_cond_wait + 642
2 libsystem_c.dylib 0x3acd7aa0 pthread_cond_timedwait + 40
3 APP_NAME 0x00a33b54 0x1000 + 10693460
4 APP_NAME 0x000a7254 0x1000 + 680532
5 APP_NAME 0x00a33938 0x1000 + 10692920
6 APP_NAME 0x00a3398c 0x1000 + 10693004
7 APP_NAME 0x00a336b8 0x1000 + 10692280
8 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
9 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 8:
0 libsystem_kernel.dylib 0x3ad866a4 __semwait_signal + 24
1 libsystem_c.dylib 0x3ace43ce nanosleep + 138
2 APP_NAME 0x00a33724 0x1000 + 10692388
3 APP_NAME 0x008caff0 0x1000 + 9215984
4 APP_NAME 0x008cae08 0x1000 + 9215496
5 APP_NAME 0x00a33938 0x1000 + 10692920
6 APP_NAME 0x00a3398c 0x1000 + 10693004
7 APP_NAME 0x00a336b8 0x1000 + 10692280
8 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
9 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 9 name: com.apple.NSURLConnectionLoader
Thread 9:
0 libsystem_kernel.dylib 0x3ad75eb4 mach_msg_trap + 20
1 libsystem_kernel.dylib 0x3ad76048 mach_msg + 36
2 CoreFoundation 0x329b9040 __CFRunLoopServiceMachPort + 124
3 CoreFoundation 0x329b7d9e __CFRunLoopRun + 878
4 CoreFoundation 0x3292aeb8 CFRunLoopRunSpecific + 352
5 CoreFoundation 0x3292ad44 CFRunLoopRunInMode + 100
6 Foundation 0x332773d0 +[NSURLConnection(Loader) _resourceLoadLoop:] + 304
7 Foundation 0x332fae80 __NSThread__main__ + 968
8 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
9 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 10 name: com.apple.CFSocket.private
Thread 10:
0 libsystem_kernel.dylib 0x3ad86594 __select + 20
1 CoreFoundation 0x329bd1f2 __CFSocketManager + 674
2 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
3 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 11:
0 libsystem_kernel.dylib 0x3ad86d98 __workq_kernreturn + 8
1 libsystem_c.dylib 0x3acd4cf6 _pthread_workq_return + 14
2 libsystem_c.dylib 0x3acd4a12 _pthread_wqthread + 362
3 libsystem_c.dylib 0x3acd48a0 start_wqthread + 4
Thread 12:
0 libsystem_kernel.dylib 0x3ad8608c __psynch_cvwait + 24
1 libsystem_c.dylib 0x3acd7d68 _pthread_cond_wait + 704
2 libsystem_c.dylib 0x3aceb080 pthread_cond_timedwait_relative_np + 12
3 APP_NAME 0x00a7e558 0x1000 + 10999128
4 APP_NAME 0x00a7e200 0x1000 + 10998272
5 APP_NAME 0x00a7e0f8 0x1000 + 10998008
6 APP_NAME 0x00a33938 0x1000 + 10692920
7 APP_NAME 0x00a3398c 0x1000 + 10693004
8 APP_NAME 0x00a336b8 0x1000 + 10692280
9 libsystem_c.dylib 0x3acdf30e _pthread_start + 306
10 libsystem_c.dylib 0x3acdf1d4 thread_start + 4
Thread 13:
0 libsystem_kernel.dylib 0x3ad86d98 __workq_kernreturn + 8
1 libsystem_c.dylib 0x3acd4cf6 _pthread_workq_return + 14
2 libsystem_c.dylib 0x3acd4a12 _pthread_wqthread + 362
3 libsystem_c.dylib 0x3acd48a0 start_wqthread + 4
Thread 0 crashed with ARM Thread State (32-bit):
r0: 0x4095e000 r1: 0x2fdfdf58 r2: 0x0052844c r3: 0x2fdfdf1c
r4: 0x00000221 r5: 0x084d8060 r6: 0x2fdfdf14 r7: 0x2fdfdf88
r8: 0x2fdfdf20 r9: 0x000003fe r10: 0x4095e000 r11: 0x00000000
ip: 0x000002fc sp: 0x2fdfdf10 lr: 0x005284b0 pc: 0x008c71c8
cpsr: 0x20000010
This immediately occurs when I touch and move a little on a specific display object which listens to Mouse-Events DOWN, MOVE to drag it's contents. I think it has something to do with the event system or so. But I'm absolutely blind I guess.
What could I do? -
Hello
I am interested to know how the cisco ISE 1.2 base licences are consumed. As the cisco ise 1.2 user guide "The Base License is consumed whenever an authentication notification is received by Cisco ISE."
Based on the above statement i have following queries :-
Radius being the UDP based request, its only during the time endpoint is authenticated and authorized the base license is consumed and then its is released. Then how does cisco ISE tracks the concurrent endpoints connected to the network.
Thanks
Kumarthanks for the reply Tarik.
As I understand, you mean that a base license is consumed by every radius authentication request and then the license is free to be utilised again
Also would this means if Radius accounting is turned off, then concurrent sessions will not be tracked.
Thanks
Kumar -
What values in EBM Header maps to error notification entry in AIA console
Hi Guys,
Can any one tell me which values of EBM Header maps to error notification entry in AIA console for sending notification to user created ?
What elements in EBM Header maps to this fields *(SYSTEM CODE, ERROR CODE, SERVICE NAME, and PROCESS_NAME)* in Error notification in AIA Console for sending notification to a particular user other than AIAIntegrationAdmin?Hi Gerhard,
I tried to send notification using feature available in AIA FP whenever remote and binding fault happened to user SysAdmin creatred in Admin console under user & groups.
I have done the below configuration
1. Made entry in AIA console under error notification (Error code : blank service name: SampleBpel system code : sys process name: SampleBpel Role: SysAdmin FYIRole: SysAdmin).
2. configured email driver properties and work flow notification properties.
3. made entry in http://localhost:7001/sdpmessaging/userprefs-ui/ with user logged in SysAdmin and entered mail-id.
4. Populated EBM Header with the below values
<part name="AIAFault">
<Fault>
<EBMReference>
<BusinessScopeReference>
<InstanceID>SampleBpel</InstanceID>
</BusinessScopeReference>
<SenderReference>
<ID>SYS</ID>
<ObjectCrossReference/>
<Application/>
</SenderReference>
</EBMReference>
<B2BMReference/>
<FaultNotification>
<FaultMessage>
<Code/>
<Text></Text>
<Stack></Stack>
<IntermediateMessageHop/>
</FaultMessage>
<FaultingService>
<ID>SampleBpel</ID>
<ImplementationCode>BPEL</ImplementationCode>
<InstanceID>10011</InstanceID>
<ExecutionContextID>480626c0ac4cb5bd:-64972e88:13bb690ac70:-8000-0000000000010746</ExecutionContextID>
</FaultingService>
</FaultNotification>
</Fault>
</part>
5.Included fault-policies and fault-bindings.xml in project.
when testing the project with negative scenario generates the remote fault. I am able to see fault data i.e EBM Header in AIAReadJMSNotificationProcess.
But it is unable to send notification for the user created (SysAdmin).
It is showing the default user values
Message ID (Recipient) b89bc86bc0a805f10110c4aa3d93719f (USER:AIAIntegrationAdmin)
Operation Send
Overall Status Failed
Status Code ENGINE_PROCESSING_FAILURE
Status Message User could not be resolved to device addresses. Please see the log file for details.
Timestamp Dec 20, 2012 7:28:56 PM IST
Gateway Message ID
Sender
Recipient USER:AIAIntegrationAdmin
Driver Instance Name
Engine /Farm_base_domain/base_domain/AdminServer/usermessagingserver
Application Name soa-infra
Application Instance Name
It is unable to send notification to the user SysAdmin
Can you provide solution how can i send notification to user created (SysAdmin)?
what are the EBM Header values that need to be populated for sending notification to user created (SysAdmin)? -
Illustrator CS4 error notification: "Error Loading Plugins. PhotoshopImport.aip"
I am working on a Mac 10.10 Yosemite with Adobe Illustrator CS4 however every time I try to open Illustrator it brings up error notification: "Error Loading Plugins. PhotoshopImport.aip". I can't click on the OK button and the only thing I can do is force quit the application. How do I solve this problem so I can work on my files again?
I have found the solution in another forum that finally seems to have worked!
The last comment I haven't yet experienced as I quit photoshop and was still able to open illustrator without problems and without the help of photoshop afterwards.
But happy for now that this works.
OK, had the same issue, found a work around, not a fix.
1 Force quit Illustrator.
2 Start Photoshop CS4
3 Start Illustrator CS4
4 when you get the alert popup, with Photoshop now open, it allows me to click on "don't show again", and click "OK"
5 quit Photoshop
Now Illustrator should continue to work so long as it is open.
Illustrator will continue to freeze on start unless you 1st open Photoshop. -
Inbound Idoc error notification. Help needed
Hi Gurus,
Sorry, maybe it's a silly question.
I have a requirement to send an email when occurs any kind of error at inbound processing. The dest. of this mail must be the postprocessing agent from partner profile (WE20) of the message.
I have standard and custom process codes.
I've followed notes 44416 and 11610 but it still doesn't works.
Somebody knows how can I achieve that?
Thanks in advance,
David Gimeno.Thanks to all, but it still don't works.
J&Y: this report is necessary to process error Idocs? As I understand, notifys an alert message if a max number of error idoc is reached.
I've done the following things:
- Define custom message type (WE81)
- Bind message (custom) with Idoc type (standard) (WE82)
- Define FM with message type (we57)
- Define FM attributes (BD51)
- Define Process. Code (WE42)
- Define Partner profile with my custom Process Code.
I've tried to link my custom process code with an Standard Object (IDOCAPPL and IDOCPACKET) at BD67, but system brings me the message B1405 Application object type is not planned .
I've defined all tasks at http://help.sap.com/saphelp_nw04/helpdata/en/dc/6b81b943d711d1893e0000e8323c4f/frameset.htm as standard tasks, and I've assigned it to a Org. Structure.
Finally, I enter an Idoc with an error wich brings to Idoc status 51 but I have no error notification. (I've found at SWI1 but no work item is generated).
Does anyone knows what I'm doing wrong, or what else can I do?
Thanks all in advance!!!! -
How to send the Error notification
Hi,
Hi,
I am having the one scenario like , i send the one record to destination using outbound that time i stored in one table sent time and date and they are send the ACK to me that time i update the table with receiving time and date using inbound program but now this enhancement is to check the receiving time and sent time if it more than 5 hrs i need to send the Error notification this process is doing every 15minst in background mode please suggest in this issue.
Thanks,
HarinathHey
please have a look at the following
How to trigger alert in XI from a connected SAP R/3 4.7 system
Thanx
Aamir -
Error message whe trying to download CS6 "Following disk cant be opened MasterCollection_CS6_illegal
And excactly on what system? Sounds like the "illegal seek" message on Mac. If so, download again using another browser.
Mylenium -
How to track Error message no.
Hi,
Could anyone please expalin how to track error messages using message no.
Urgent???????????????????
Reg,
CMHi,
You can not track just based on the Message number whether it is Error or Warning Message and where it is effecting.
But for this message number you will have Message class/Application Area Based on this Message class you can check on which area (Masterdata/Purchasing/Inv Mgmt/LIV) this message number is effecting.
Then in SE91 you can enter this Message class then system will show you which area it is related,what is the message number description.
Then in MM IMG Settings you can check message number for that Particular Area.--Define Attibutes for System messages in every area.
rgds
Chidanand -
HR Self-Service Transactions - error notifications
In our HR system we are using Administrator Self Service, allowing staff to make changes to HR records for people they manage.
In quite a few cases, our central admin team are receiving notifications with subject lines like:
Application Error has occurred in your process Change Job and Terms performed on Bloggs, Mr Joseph
When opening the notification, the error message at the top of the page says a range of things, such as:
The changes were not applied because This transaction has failed because the employee's record or eligibility status has changed. Submit a new transaction.
Another user has updated this person's record. Please reject the transaction so the initiator can check whether the change is still valid for the updated record.It would seem that the cause of these is because between the HR Self Service transaction being submitted and the error notification going out, something has changed on the HR record in question.
Is there any way I can work out where that change is being made, or is that too hard?
I can see the HR Self Service Transaction via:
SELECT hat.creation_date hrss_tx_date
, wn.notification_id nid
, wn.begin_date notif_date
, wn.status
, wn.item_key
, REPLACE(
wn.subject
, 'Application Error has occurred in your process '
) subject
, fu.user_name originator_uname
, papf3.full_name hr_record_being_changed
, fu.description originator_description
, papf.full_name originator_full_name
, papf2.full_name manager_full_name
, fu2.user_name manager_login
, fu2.description manager_description
FROM applsys.wf_notifications wn
, applsys.fnd_user fu
, applsys.fnd_user fu2
, hr.hr_api_transactions hat
, hr.per_all_people_f papf
, hr.per_all_people_f papf2
, hr.per_all_people_f papf3
, hr.per_all_assignments_f paaf
WHERE hat.item_key = wn.item_key
AND hat.created_by = fu.user_id
AND papf2.person_id = fu2.employee_id
AND hat.creator_person_id = papf.person_id
AND papf.person_id = paaf.person_id
AND paaf.supervisor_id = papf2.person_id
AND hat.selected_person_id = papf3.person_id
AND SYSDATE BETWEEN papf.effective_start_date AND papf.effective_end_date
AND SYSDATE BETWEEN papf2.effective_start_date AND papf2.effective_end_date
AND SYSDATE BETWEEN papf3.effective_start_date AND papf3.effective_end_date
AND SYSDATE BETWEEN paaf.effective_start_date AND paaf.effective_end_date
AND recipient_role = 'HRMS_DEV_ROLE'
AND subject LIKE 'Application Error%'
AND wn.notification_id = :nid
ORDER BY wn.begin_date DESC;But if I look at e.g. the per_all_people_f or per_all_assignments_f tables to look for changes made to the same HR record that the Self-Service transaction was for, nothing recent is returned:
SELECT papf.employee_number
, paaf.assignment_number
, paaf.object_version_number paaf_ovn
, papf.creation_date papf_creation_date
, papf.last_update_date papf_last_update_date
, paaf.creation_date paaf_creation_date
, paaf.last_update_date paaf_last_update_date
, papf.object_version_number papf_ovn
FROM hr.per_all_people_f papf
, hr.per_all_assignments_f paaf
WHERE papf.person_id = paaf.person_id
AND papf.full_name LIKE :pn
ORDER BY paaf.last_update_date DESC;I have seen stuff on My Oracle Support about "object version number" e.g. 1300998.1 says:
"This is an expected behavior. Since after first approval the object version number of contact's personal details has changed. Now when you try to approve second notification we will compare the OVN in transaction tables to the OVN in database (which got changed). Hence we get an object version mismatch and above error."However, I am still stuck trying to see what has changed. I need to find this so I can go to the functional people who don't understand why they are getting the error notifications, so say "Look, this has changed since the Self-Service transaction was submitted, hence the error".
Any advice would be much appreciated.
ThanksHi,
In the end I wrote some SQL which identified the fact that the HR tables had been updated in Core Apps AFTER a Self-Service transaction had been started.
SELECT distinct hat.creation_date workflow_start
, wn.notification_id nid
, (SELECT MAX(last_update_date) FROM hr.per_all_assignments_f paaf2 WHERE paaf2.person_id = papf3.person_id) last_assig_update
, wn.begin_date error_date
, wn.begin_date - (SELECT MAX(last_update_date) FROM hr.per_all_assignments_f paaf2 WHERE paaf2.person_id = papf3.person_id) dd
, wn.item_key
, SUBSTR(
wn.subject
, 48
, INSTR(SUBSTR(wn.subject, 48 + 2), 'performed on ')
) transaction_type
, CASE
WHEN SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 ) LIKE '%Miss%' THEN REPLACE( SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 ) , ' Miss' , '' )
WHEN SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 ) LIKE '%Mrs%' THEN REPLACE( SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 ) , ' Mrs' , '' )
WHEN SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 ) LIKE '%Ms%' THEN REPLACE( SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 ) , ' Ms' , '' )
WHEN SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 ) LIKE '%Mr%' THEN REPLACE( SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 ) , ' Mr' , '' )
ELSE SUBSTR( wn.subject , INSTR(wn.subject, 'performed on ') + 13 , LENGTH(wn.subject) - INSTR(wn.subject, 'performed on ') + 13 )
END performed_on
, wn.subject
, papf3.full_name
, papf3.employee_number empno
, fu.user_name by_un
, fu.description by_desc
, papf.full_name by_name
FROM applsys.wf_notifications wn
, applsys.fnd_user fu
, hr.hr_api_transactions hat
, hr.per_all_people_f papf
, hr.per_all_people_f papf3
, hr.per_all_assignments_f paaf
WHERE hat.item_key = wn.item_key
AND hat.created_by = fu.user_id
AND hat.creator_person_id = papf.person_id
AND papf.person_id = paaf.person_id
AND hat.selected_person_id = papf3.person_id
AND SYSDATE BETWEEN papf.effective_start_date AND papf.effective_end_date
AND SYSDATE BETWEEN papf3.effective_start_date AND papf3.effective_end_date
AND SYSDATE BETWEEN paaf.effective_start_date AND paaf.effective_end_date
AND subject NOT LIKE '%Phone Numbers%'
AND recipient_role = 'HRMS_DEV_ROLE'
AND subject LIKE 'Application Error%'
AND papf.current_employee_flag = 'Y'
AND paaf.assignment_type = 'E'
ORDER BY 1 DESCIt helped compare things in the background and prove in our case that there wasn't a system problem.
Thanks -
Error notification for process
Hello
I have a pl sql process, and catch an exception in the code.
If the Process ready and is an exception thrown I get an success- instead of an error notification.
How I can activate the error notification after catching exception?
thanks for any help
markusMarkus - the error text you set for the process is displayed only if the process itself fails. If you handle errors within it, the process succeeds and you get the success message.
I'd be interested to hear what others are doing, but we have done this kind of thing:
Create a hidden page item, e.g. P1_MESSAGE.
Set the value of that item from within your PL/SQL process, e.g:
exception
when others then
:P1_MESSAGE := 'Error text here';
end;The set the success text to &P1_MESSAGE. (with the trailing full stop).
Does that do what you want?
John. -
Inbound EDI error notification - processing Work Items
I am testing the inbound error notification. How do you change an IDoc from work item. The work item only allows you to display the IDoc, not change it. Which trans to change IDOC for reprocessing?
Do you correct the IDOC tru WE19 (test tool)?
-
Hi Friends
For the crating Measure ment point i have use BAPI MEASUREM_DOCUM_RFC_SINGLE_001 But my problem is One order having 10 measuremntpoint. In that 6 creating successfull but four measurement point was error. But that BAPI no option to track error messages. Please let me know how to track message and any other way to fidn the messages.
Thanks in advance.
Prabu KHi,
define itab for collecting errors of type BAPIRET2.
After the FM check sy-subrc and append the errors to itab.
IF sy-subrc <> 0.
ls_message-id = sy-msgid.
ls_message-type = sy-msgty.
ls_message-number = sy-msgno.
ls_message-message_v1 = sy-msgv1.
ls_message-message_v2 = sy-msgv2.
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APPEND ls_message to et_return.
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Regards
Praveen -
Error Notification message checksum content error in APEX 4.2
Hi,
We are Getting "Error Notification message checksum content error" when somebody enters wrong password in one of our installations after upgrade to 4.2
Installation -- OEL 5.5 --> Oracle 11g --> Apex 4.2 --> Weblogic 10.3.4
I understood from other threads, that problem is lying somewhere in apex 4.2 new feature (ajax wait count down), because i get below url in browser
https://<url>/pex/fp=117:101:954676091282¬ification_msg=Invalid%20Login%20Credentials%3Cdiv%20id%3D%22apex_login_throttle_div%22%3EPlease%20wait%20%26lt;span%20id%3D%22apex_login_throttle_sec%22%26gt;10%26lt;%2Fspan%26gt;%20seconds%20to%20login%20again.%3C%2Fdiv%3E/7179423A7E6DAB93CBFA46F23FBCF804/
However i have similar other installations, where i do see the correct error message(Incorrect Login Credentials, Please wait for <n> seconds).
Also i have seen that on other thread somebody giving solutions for similar error in Apache installation, but i couldn't find any for Weblogic installation.
Please help me on this.
Edited by: user9128312 on Dec 17, 2012 6:38 PMHi,
I just checked this on apex.oracle.com and can see both the 'Error Handling' 'sub tab' and the relevant region on the page with attributes for 'In-Line Error Notification Text' and 'Error Handling Function'. This is on the 'Edit Page' page in the builder (4000:4301). Is this the page you are on and are you still not able to see this?
Regards,
Anthony -
How to clear ERROR Notifications in SYSADMIN User
Hi,
version is : 11.5.10.2
and DB is 9.2.0.7 runing on HP-UX Itanium
We have lot of (45000) error notifications lying in SYSADMIN user.
Can anybody suggest the best procedure to clear them out ? I dont want to delete one by one. I want to clear them at single shot. Please adviseHi;
Please see below notes:
SYSADMIN User Gets Thousands of WFERROR Notifications [ID 1299167.1]
How To Remove Error Notifications From The Worklist [ID 357904.1]
Also see:
workflow purge
How to purge old workflow alerts
Regard
Helios
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