Contact Apple?

Does anyone know how to go about contacting apple directly by e-mail? I am trying to figure out how to charge the battery for my ipod mini and it was only able to charge once. I have only had it a couple of weeks and cannot seem to find any help.
I posted a message on the board here, but never got any help. Just thinking that maybe the "company", would be able to help me solve this problem?
Any help is really appreciated.............

I was able to charge my ipod once when I first got it, but now it won't work. I really don't know alot about computers so when I read the information about the batteries etc... I get really lost.
When I plug in to the computer and the ipod, it says "do not disconnect", then it will open my itunes, and begin updating (even when there aren't any updates to be done). After a few minutes, it will say "ok to disconnect", and it doesn't charge the battery. When I first plug the ipod in it shows that the battery is re-charging, but it only lasts until the updates have completed (a few minutes... if that). The battery is showing less than half full.
Thank you so much for getting back to me..... Like I said I don't know alot about this stuff, and I feel really lost. Thanx again.

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