Contact Bar has stopped Working for Nokia 5800 XM

Is there any way that anyone would be able to help me. I have had the Nokia 5800XM for 2 months now and a couple of days after getting it, my contacts bar home screen froze. It does not let me add any contacts on, and leaves the screen unresponsive which means that i have to use a different home screen option. have tried Updating Firmware(also tried re-installing it) My version is 30.0.011, and it does not let me update to the new Firmware
any help is much appreciated
Thanks
Solved!
Go to Solution.

I had this problem with my 5800XM last week. The only difference was that it was the shortcut screen that failed. Everytime I pressed a button nothing happened, even the contact and dialler buttons were dead. I had to change to the contacts home screen (very annoying). Tried the web but couldn't find any mention of this problem.
In frustration, I did a hardware re-set of my phone (after doing a backup) using the Green, Red and Camera buttons whilst the phone was powering up,. I then re-formatted the memory card in the phone and did a full re-install.
Hey presto, everything works perfectly again. I guess the software in some way got screwed up ?

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