Contact Center Simulator Error
Hello experts,
I am trying to simulate the Contact Center simulator in one of our test systems. When I try to access the simulator using
http://<hostname>:<port>/bcb
The browser is giving the error
Service cannot be reached
What has happened?
URL http://host_name/bdb call was terminated because the corresponding service is not available.
Note
The termination occurred in system XXX with error code 404 and for the reason Not found.
The selected virtual host was 0 .
What can I do?
Please select a valid URL.
If you do not yet have a user ID, contact your system administrator.
ErrorCode:ICF-NF-http-c:000-u:SAPSYS-l:E-i:HOST_XXX_00-v:0-s:404-r:Notfound
HTTP 404 - Not found
Your SAP Internet Communication Framework Team
All the services are active only. which service I'm missing to activate? OR am I missing any other settings?
Please advise.
Thanks,
Pandu
Hi,
The Contact Center Simulation runs on the J2EE stack so you need to know your J2EE HTTP port and include that in your URL.
http://<server>:<J2EE Port>/bcb
The J2EE port is different from the HTTP/S port.
Check with your basis team to know you J2EE port.
Regards,
Joost
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Deborah A. Morgan
Mary Washington HealthCare
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(540) 741-1048 voice
(540) 741-1072 fax
Email [email protected]
From: aaronharrison
To: Deborah Morgan
Date: 09/12/2011 05:18 PM
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Start a new discussion in Contact Center at Cisco Support Community -
Contact Center Simulator & IC WebClient
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