Contact customer support

Absolutely incredible. It took me 22 minutes to get to some place on this site where I could contact - anyone or anything. I wanted to contact customer support or technical support but I just kept getting shipped around all over the site always looping right back to the same place. All you do is let me ask questions and search FAQs - and my questions are never answered or even addressed.  
I want to shut off the 'print alignment page' that pops up every time I change cartridges. It is not necessary to do this and the time it takes interferes with my work. I usually have to do it 3-4 times because it claims it has not printed or scanned the alignment page - when it has, in fact, done both. By the time I finish, it has wasted so much ink that I am almost ready for a new cartridge again. 
Can I please get an email from customer support addressing this sepcific issue - since it is not addressed anywhere on this site. 

Hi:
If you live in the USA or Canada, call this number... 1-(800)-474-6836

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