Contact details for directors

I am so sick of being passed from one agent to another, from one department to another retail, to Openreach and back again, and all the while having no broadband service and no-one being prepared to take responsibility for the problem, which is a BT problem. I had to go and sit in a coffee shop with my kids today so they could access the internet and do their homework. Until quite even recently you could contact directors via Twitter (whether they actually read it or not is another matter. I suspect the Director of Customer Service is more interested in their large bonus and next holiday than customer service). Meanwhile the service agents are left to take the flack, and have absolutely no ability or authority to do anything to help anyone. Pretty shoddy really. Anyway, does anyone have any direct contact details for any of the BT directorate?

Hi lellypompom,
I'm sorry about the problems you're having with your BT service, if you need any help getting this sorted please use the 'contact the mods' link in my forum profile under the 'about me' section to send in your details. You can find the link by clicking on my username.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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