Contact Groups....again....

It's been 14 years of nothing but blackberry for me. Currently use a 9930, as does everyone in my company. While I find it impossible to believe my use is so unique compared to others, let me highlight the significance of my concern by setting the table about my use. I receive approx 400-500 e-mails per day. 95% of those e-mails are web generated leads. 100% of those web generated leads are forwarded by me to various contact groups (created locally in outlook and synched wirelessly through bes to my 9930 device). The contact groups consist of teams across the country that follow up on the web leads, and range in size from 5 - 30 contacts. My workflow....my company's workflow....everything we on a minute-by-minute basis....revolves around the ability to use contact groups.
I have not taken the plunge to either the Z or the Q. As things stand now, doing so would ruin my business because of the removal of the contact groups feature. My only options at this point seem to be to either stick with the 9930 and hope things turn around for blackberry (and my 9930 doesn't break as the devices are no longer sold in stores and my provider, Verizon, is now holding new ones for insurance replacement claims), or switch to the iPhone, which has an app called MailShot Pro that offers the distribution list functionality I need (the android system does not seem to have an equivalent of MailShot Pro).
I have read about this issue at least half a dozen times on this forum. Clearly this is a function others want...and need. I have seen J. Sanders respond to many of the discussions on this issue, with one of the more recent discussions quoting a chat he had with someone from blackberry who said that this functionality was "on the roadmap"...or something to that effect.
And so I am asking...since I read about releases that have come out and others that are coming out...none of which add (return) this functionality....can anyone clarify with some measure of definition if and WHEN this function is returning? I appreciate that it's "on the roadmap"...but I don't know if that means 3 months or 5 years. Given that my company's livelihood literally revolves around contact groups, the issue is nothing short of critical for me.
I know blackberry is going through the pains of trying to re-define itself. I appreciate that this operating system is brand new and will take time to "perfect". But it's extremely difficult to understand why something like this would be removed. At this point, I don't really care why.....I'm just hoping someone here who's in-the-know can shed some light on whether and WHEN this is coming back.
Thanks.

Hello,
Skewer wrote:
Still trying to get someone from blackberry to address this. Colleague of mine called Ontario and says he spoke with someone who said it would be 24-36 months before contact groups was brought back. Can someone from blackberry please respond here? Thanks.
Perhaps you have misunderstood the purpose of these forums. This is a user-to-user community of volunteers trying to help each other out. It is not a channel for any formal communications with, escalations to, nor support from BlackBerry.
Hence, the answer to your question there is no -- unless you happen to become the lucky recipient of the occasional posts from formal BB folks. But, if I were you, I'd not expect that, especially given the content...they hardly ever reveal any forward looking information here on this site (for, after all, to do so would also be a technical violation of the Ts and Cs of the site).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Again : nokia 6131, syncing contacts/groups with P...

Could anyone ( nokia are you there ??) please tell me if PC Suite could retrieve groups info defined on my phone ? and regarding contacts is there any way to export them ( csv file or somthing like that )
Regards
Silvio
nokia 6131, syncing contacts/groups with PC Suite
sm707
Visitor
Posts: 1
Nokia 6131, Windows XP SP2 all updates, PC Suite 6.82.22.0, Bluetooth
I need help on syncing groups with PC Suite. When browsing contacts with Phone Browser, I can edit/view contacts, but no info about the groups I've defined on my phone.
I've also tried syncing contacts with Lotus Notes but no groups were exported.
This is a very important feature for my job.
Thanks ,
Silvio

if you are using the ovi.com, i would suggest you get your contacts squared away and sync them elsewhere, that is going to be deleted soon, if not already.
i had issues syncing my data with nokia services for the longest time. it was good, then they "fixed" the nokia suite and it wasnt....then there was ovi suite and that botched them all too.
i used to sync directly to my outlook with the 9500, and then through my other devices until ovi suite when i grew tired of the challenges with the contacts.
eventually, i ended up signing up with office365 to get an exchange account for $5/mo.
i think that the devs for the software products only use thier nokia exchange accounts when testing, which goes around the issues that we have had.
i would create either a google account and sync there, or if you want to also sync directly to an outlook, create a live/hotmail/outlook.com email address and then download the hotmail connector application for your pc, and then it will sync your wireless devices and outlook like a free exchange server and sync contacts/calendar/email.
if you go that route, you can get the hotmail connector here: http://office.microsoft.com/en-us/outlook/microsoft-office-outlook-hotmail-connector-overview-HA0102...

Syncing to selected contact group wants to delete files outside of it

Hello -
I am trying to sync my iPhone contacts to my address book in a specific way. In my address book, I have my personal contacts - friends and family. I also have mailing list subscribers (which gets into the 1,000s - people with whom I am not personally connected). I copied all of my personal contacts into a separate group and selected that group under the iPhone sync options in iTunes. I also checked the box marked "add contacts created outside of groups in this iPhone to" and again chose the special "personal contacts only" group.
However, when I go to actually sync, I get a pop-up box saying that so many contacts will be added (to my laptop), so many contacts will be modified, and so many contacts will be deleted. Which ones are getting deleted? All the ones that are not on my phone, so basically all of my mailing list, non-personal contacts.
Isn't the point of syncing specific contact groups so that you can have your phone dialogue with that particular folder and nothing else - leaving anything outside of that folder alone?
Just to test it out though, I changed the sync setting to "all contacts" to see what would happen, and I get the same message (it's basically going to delete anything that's on my laptop, but not currently on my phone). Why does this happen? Isn't the whole idea of synchronization that the two devices end up having the same file lists? How can I get the iPhone to populate any contacts I added on it to a specific group on my laptop, and vice versa. Seems like they should populate each others lists with missing pieces, rather than one taking the other one over and deleting, well, anything (unless I tell it to).
And no, I do not have any of the advanced overwrite functions enabled.
Does anybody have a solution to this problem? I'd like to sync my contacts, but obviously don't need 2,000 names of people I don't personally know taking up space on my phone.
Thanks for any advice you all can provide!

I think MobileMe is all or nothing--I asked a chat agent a few months back, and that was the case, haven't seen any reports or UI changes.
Send them feedback--it would be great to select Groups and Calendars.
http://www.apple.com/feedback/mobileme.html

Help needed with contact/groups synching between phone and laptop via cloud

I installed OS X 10.7.5 and my software is up to date on both my I-phone and my MacBook. I have the cloud enabled. But now, when I try to access my contact groups on my I-phone, I just get the list of groups with checks beside them; I can't select a group and have those contacts displayed as they were
prior to installing the updates. I have cloud enabled and can see the groups displated when I go to the cloud.com site. But how do I get my iphone to display contacts by groups again? If I click on "Done" with all contacts and all groups checked, the display goes out of the groups category and back to the
list of all contacts. Do I need to change something in settings? At present, when USB-connected to the Mac and in I-tunes and looking at "information"
for my Iphone, I don't have synch contacts selected. I thought synching was happening via the cloud. I didn't make any change in that I-tunes synch setting
compared with before installing the new operating system and updating the rest of my software. If I need to check "synch contacts," do I check synch all
contacts or the box for synching groups. I want to have all my contacts and all group organization that's on my computer duplicated on my phone and would like to have synching happen without having to physically connect the phone to my computer. Help would be appreciated!

http://www.apple.com/business/theater/#managegroupsofcontacts
Download the "Groups" app from the app store. It is free.

Hei , i was window user an just switched to ipone 6 , can i merge my contacts group from windows to IOS ? please quide

hei , i was window user an just switched to ipone 6 , can i merge my contacts group from windows to IOS ? please quide

Right, I finally managed to get it sorted out.
iCloud only accept version 3.0 vcards, and the one I was using were version 2.1 so that's why it wasn't picking it up. So the easy way to get that sorted out is, use a gmail account.
I know you don't wanna do it because you think it's too much hassle and stuff, but trust me it only takes 5 minutes and that's it.
1. Create a Gmail Account.
2. Export your Old VCard files to the Gmail Account.
3. Now Import them from Gmail to your PC again.
And, that's it, that's just makes the new imported version in 1 file contains your all contacts in version 3.0. Now you can just upload that on icloud and then sync it with your iphone.
That's what I did and it worked, and I am sure if you wanna replace this file in the Contacts folder under your User Account in Windows and then try to sync Contacts in Tunes, it should work, but as I said, I did it with iCloud and it worked for me. So aye, that's pretty much it. Phewwww..
Been searching for it for the whole day and it took 5 minutes in the end, badass...
Anyway, don't lose hope and always Google for everything!

Contact Groups not updating

So I recently set up a few groups of contacts in my MobileMe account. The usual friends, family, businesses, etc. I had "push" set to on and the next day I checked my contact groups on my phone. I could see the groups listed, but when I opened any group, it was a blank list.
I double checked that I had properly set up the contact groups in my MobileMe account and found that they are still setup properly.
So my question is does anyone know why I'm getting the newly created groups pushed to my phone without any of the contacts that should be included listed?

There is an easier fix for this than creating a dummy contact. You just need to refresh the Mobile Me account on your iPhone. Follow these steps to do so and all of the contacts you put in the groups on MobileMe will show up on your phone.
1. On Iphone go to "Settings"
2. In settings, go to "Mail, Contacts, Calendars"
3. Under the Accounts, select your MobileMe Account
4. Turn the Contacts button to "Off". You will get a pop up stating "Synced Contacts will be removed from your iPhone". Click the "Stop Syncing" button. This will remove all your MobileMe Contact data from your iPhone. When you select the button you will see a window with a spinning icon stating "Turning of Syncing". Wait for this to finish.
5. Once Syncing has been turned off. Turn it back on again.
6. Hit the home button to exit the settings.
7. Open up the Contacts application. When you first open it, there will be no contact data, but the network activity indicator will be spinning. The phone is downloading all the MobileMe data again.
8. Once it is done, you will see all the contacts (but the group button will be missing). Hit the home button again to exit the app.
9. Open the Contacts app again. The Groups button will appear. Click on the group you created and you will see all the contacts you added on MobileMe for that group.
It looks like every time you add a new group you will need to do this. But if you only add a new contact to an existing group, it will update on the iPhone with no problem.

Contact Groups Duplicated iOs 8.2

I am using iphone5S and ios 8.2. My icloud contacts comprises of multiple contact groups. After upgrading to ios8 , I noticed that these contact groups are duplicated or triplicated. Any solution?

I had exactly the same issue, I solved it by restoring my phone to a previous backup where I still have my contacts (I recommend you do another backup before) make sure you deactivate the synchronization of your contacts with your ICloud account so you don´t allow ICloud to erase your contacts again ( do this before restoring) , Once you get your contacts back download a contact backup app, ( i bought the MCBackupPro which you can also use for free if you have less than 500 contacts). Keep them in a safe place and just be careful not to active the iCloud sync tab for your contacts on your phone SETTINGS> ICLOUD>CONTACTS TAB MUST BE OFF. Go to iCloud.com and upload your contacts file (.VCF) on the cloud so you have them backed up just in case, I recommend you do this once a month or after you add many contacts.

Contact Groups Keeps Changing

Trouble with contacts since iPhone 7.
When I first used it I noticed that my contacts included everybody I've ever emailed or talked to or was even copied on an email that I sent or received. Way too many and not like it was on my iPhone 6.
Under Contact Groups I saw that there were checkmarks for "All Exchange", "Contacts", "Suggested Contacts". So I removed the checks on all but "Contacts" and then I had what I really wanted which is the Contacts I have in Outlook.
But, it keeps changing back on it's own. Every day or so, I have all these thousands of unwanted Contacts and I have to go in and remove the checkmarks again.
Please help.
Thanks,
j

I've had this problem ever since iOS 8 was released.
all these updates and still no fix. What is going on Apple?

ICloud Deleted a ton of contacts and all my contact groups

I just updated to 10.7.2 today and turned on iCloud. I synced my contacts and for some reason all my groups are now gone and tons of my contact are gone. I think all the contacts that were on groups have been deleted. Please help.
I have my address book backed-up on time machine but this is very frustrating. How can I keep this from happening again when I restore my old contact file?
thanks for the help.

I was able to fix the problem. Here is what I did:
Went into terminal and made my Library folder visible (entered:chflags nohidden ~/Library)
Closed the Address Book Application
Opened the address book folder under library/application support.
Entered Time Machine and restored the address book folder from before the 10.7.2 update. Tell it to not replace the post 10.7.2 version of the address book folder.
Opened Address Book (use the address book application support folder that you restored and make sure the other one is named "AddressBook (original)" or something like that.
You should see your groups again in address book. Go to File: Export: Address Book Archive. Save it to your desktop. Close the address book app
Go back to the ApplicationSupport/AddressBook folder and delete the one that you restored and re-name the AddressBook (original) folder to simply Addressbook.
Open Address book again. Your groups will be missing. Go to File: Import: Then import the Address Book Archive that you just created.
Lo and behold your groups should be back. You now should have on your groups section of address book a "On My Mac" and a "iCloud" category of groups. To move groups or contact to the cloud, just drag them onto the words "iCloud"
Hope this helps.

HELP! deleted a whole contact group by accident :...

i just now deleted my whole contact group! is there any way to get it back!? i lost over 100 contacts
i looked in "deleted contacts" and the group is not there
i am using nokia suite version 3.7.22
Solved!
Go to Solution.

Did you delete it in the Nokia Suite ? If so you will only need to go thru' the hassle of creating the Group again as the Contacts should be still there .. Did you see under 'ALL' ? You should find them there ...

How to hide one out of many contact groups?

I have set up more than 10 contact groups on my iPhone 5. One of the groups is 'Inactive' in which I put some seldomly used but not yet want to delete contacts.
When I want to hide the 'inactive' group, I go to the iOS7 Contacts app, tap on 'Groups', tap on 'Hide All Contacts' and tap on 'Show All Contacts' again.
All the contact group are now checked. Then I tap on 'Inactive' group because I suppose it will uncheck the 'Inactive' group only. However, the result is that it just keep 'inactive' checked but unchecked all the other groups. IS THIS A BUG IN IOS 7?
What I need to do is to check other groups one by one. After that, I find the check/uncheck action becomes normal.
I am not sure whether this happen in previous iOS but for iOS7, I can always repeat the bug.

Prior to IOS7, we could manipulate Contacts Groups just as you want. Click All Contacts then click on the group(s) you did not want to be shown. Unfortunately, IOS7 now makes it necessary to click on each and every Group that you do want shown. IOS7 is definitely a two steps backward "upgrade" when it comes to this.
Similarly, prior to IOS7 it was possible to edit (delete) individual "conversations" within a multi-conversation text. Now all you can choose is whether or not to delete the entire text. Another two steps backward part of the IOS7 "upgrade".
Lots of good things about IOS7 too, but these two negatives are features I wish Apple would have left as-is.

Disappearing Contact Groups after Importing from another Profile

I recently had trouble with a corrupt profile in Outlook 2010 and had to build a new profile to fix the problem. I had to import the address book from a CSV file. Now in the new profile all my contact groups are gone (individual addresses are there). I
have tried to import them again with the same result. Anyone have any ideas?
Michael T. Glenn

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I get an Internal LR/Gmail error "Couldn't get 'My Contacts' group id". Could this be due to a Gmail password change and if so how do I rectify it?

I get an Internal LR/Gmail error "Couldn't get 'My Contacts' group id". Could this be due to a Gmail password change and if so how do I rectify it?

Rodger,
Thank you for your gracious welcome . . .
and thank you for your swift response . . .
and thank you for your information (and encouragement!).
Yes, I read that too, but searched in vain for the specifity of, say, your direction:
"Go ahead and update to 8.0.2, as it contains the 8.0.1 update."
So I shall!
Again, many thanks.

How to delete or turn off the contact group "All on my iPhone"?

Recently showed up a new group on contacts called "All on my iPhone". I dont see an option to delete it. Any suggestions?

Take a look at this thread -> Remove contacts group "on my iPhone"
It looks like they found a few ways to get rid of the group, the easiest looks to be just turning iCloud contacts off and then back on.
lexohare wrote:
I found that if you go to iCloud preferences under the Mail, Contact, Calendars in iPhone settings and uncheck "Contacts" and turn them off and then re-check "Contacts" again all your contacts are in one place without the All on my iPhone or All on iCloud groups.

Contact groups null

i create a group in icloud and name it put when it goes to my iphone it is named null.

Solved, I had this problem, after fiddeling around I found a work around.
Go to contacts > groups
Leave this open and keep an eye on it, then go to www.icloud.com
Rename one of the groups there to something random, watch your phone, it will change from "null" to whatever you entered. Then rename it again to what you want, repeat for all the other groups coming up as null.
Silly but works.
Keep in mind it takes a good 10-20 seconds to update to the phone depending on your connection.

Contact Groups....again....

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