Contact groups and outgoing call Protocol

I have two Problems with phone essentials:
1. making contact groups without external App.
2. Getting a Detail Protocol for outgoing calls ( with Time Budget) without ext. App.
Any idea?
Thank you

1) To the best of my knowledge this is not possible.
2) If I understand what your asking, go to Phone>Recents and tap on the blue arrow at the right of each call listing. It will tell you the time and duration of the call.
Best of luck.

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I have friends all over Europe, does it matter what number they use to call me? Nope! All incoming calls are free for me.
The only time you ever have to worry about which number is if you get charged for incoming domestic/international calls.
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Hey Itsanaasaunders,
Thanks for the question. I understand that you are experiencing issues hearing sound while on a call (receiver wise, not speakerphone). The following resource provides troubleshooting steps for this symptom:
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
http://support.apple.com/en-us/HT203800
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
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If you have a new iPhone, remove the plastic film on the front and back of the device.
- Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
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Restart and update
1. Restart your iPhone and test again.
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Incomng and Outgoing calls are stop routing every five min

Dear Team,
Please find the attached running config and logs.Incoming and outgoing calls are landing on the gateway properly. But call stop working every five min.PRI is up and no error on controller E1.
Please advise how to identify the issue?
CUCM version 4.2
debug isdn q921
*Sep 2 08:48:21.874: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=2 nr=34
*Sep 2 08:48:21.890: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=3
*Sep 2 08:48:21.942: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=34 nr=3
*Sep 2 08:48:21.942: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=35
*Sep 2 08:48:27.866: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=35 nr=3
*Sep 2 08:48:27.866: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=36
*Sep 2 08:48:34.322: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=36 nr=3
*Sep 2 08:48:34.322: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=37
*Sep 2 08:48:34.326: %ISDN-6-CONNECT: Interface Serial0/0/1:27 is now connected to 0503726912 N/A
*Sep 2 08:48:34.326: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=3 nr=37
*Sep 2 08:48:34.342: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=4
*Sep 2 08:48:39.694: %ISDN-6-DISCONNECT: Interface Serial0/0/1:29 disconnected from 0094777382372 , call lasted 181 seconds
*Sep 2 08:48:39.698: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=4 nr=37
*Sep 2 08:48:39.706: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=5
*Sep 2 08:48:39.730: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=37 nr=5
*Sep 2 08:48:39.730: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=38
*Sep 2 08:48:39.734: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=5 nr=38
*Sep 2 08:48:39.746: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 voice-port 0/1/2
*Sep 2 08:48:49.746: ISDN Se0/0/1:15 Q921: User TX -> RRp sapi=0 tei=0 nr=38
*Sep 2 08:48:49.758: ISDN Se0/0/1:15 Q921: User RX <- RRf sapi=0 tei=0 nrsh
*Sep 2 08:48:59.762: ISDN Se0/0/1:15 Q921: User TX -> RRp sapi=0 tei=0 nr=38
*Sep 2 08:48:59.766: ISDN Se0/0/1:15 Q921: User RX <- RRf sapi=0 tei=0 nr
*Sep 2 08:49:01.946: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=38 nr=6
*Sep 2 08:49:01.950: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=39
*Sep 2 08:49:01.950: %ISDN-6-DISCONNECT: Interface Serial0/0/1:27 disconnected from 0503726912 , call lasted 27 seconds
Voice-Gw#
Voice-Gw#
Voice-Gw#
Voice-Gw#
*Sep 2 08:49:01.954: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=6 nr=39
*Sep 2 08:49:01.962: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=7
*Sep 2 08:49:02.034: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=39 nr=7
*Sep 2 08:49:02.034: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=40
controller E1 0/0/1
pri-group timeslots 1-31
interface Serial0/0/1:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
=======================
Voice-Gw#
*Sep 2 08:55:25.214: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=71 nr=27
*Sep 2 08:55:25.214: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=72
*Sep 2 08:55:25.234: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=27 nr=72
*Sep 2 08:55:25.246: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=28 nr=72
*Sep 2 08:55:25.250: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=28
*Sep 2 08:55:25.258: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=29
*Sep 2 08:55:27.518: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=72 nr=29
*Sep 2 08:55:27.518: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=73
*Sep 2 08:55:27.522: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=29 nr=73
*Sep 2 08:55:27.534: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=30
*Sep 2 08:55:27.546: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=73 nr=30
*Sep 2 08:55:27.546: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=74
*Sep 2 08:55:33.318: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=30 nr=74
*Sep 2 08:55:33.330: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=31
*Sep 2 08:55:33.390: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=74 nr=31
*Sep 2 08:55:33.394: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=75
*Sep 2 08:55:37.190: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=75 nr=31
*Sep 2 08:55:37.194: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=76
*Sep 2 08:55:38.534: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=76 nr=31
*Sep 2 08:55:38.534: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=77
*Sep 2 08:55:38.538: %ISDN-6-CONNECT: Interface Serial0/0/1:27 is now connected to 0504312690 N/A
*Sep 2 08:55:38.538: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=31 nr=77
*Sep 2 08:55:38.554: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=32
*Sep 2 08:55:42.542: ISDN Se0/0/1:15 Q921: User TX -> INFO sapi=0 tei=0, ns=32 nr=77
*Sep 2 08:55:42.554: ISDN Se0/0/1:15 Q921: User RX <- RR sapi=0 tei=0 nr=33
*Sep 2 08:55:42.606: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=77 nr=33
*Sep 2 08:55:42.606: ISDN Se0/0/1:15 Q921: User TX -> RR sapi=0 tei=0 nr=78
*Sep 2 08:55:46.766: ISDN Se0/0/1:15 Q921: User RX <- INFO sapi=0 tei=0, ns=78 nr=3
% Invalid input detected at '^' marker.
Voice-Gw#sh controllers e1 0/0/1
E1 0/0/1 is up.
Applique type is Channelized E1 - balanced
No alarms detected.
alarm-trigger is not set
Version info Firmware: 20060711, FPGA: 13, spm_count = 0
Framing is CRC4, Line Code is HDB3, Clock Source is Line.
CRC Threshold is 320. Reported from firmware is 320.
Data in current interval (99 seconds elapsed):
     0 Line Code Violations, 0 Path Code Violations
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
     0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Voice-Gw#
Voice-Gw(config)#do sh isdn statu
Global ISDN Switchtype = primary-net5
ISDN Serial0/0/0:15 interface
        dsl 0, interface ISDN Switchtype = primary-net5
    Layer 1 Status:
        DEACTIVATED
    Layer 2 Status:
        TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED
    Layer 3 Status:
        0 Active Layer 3 Call(s)
    Active dsl 0 CCBs = 0
    The Free Channel Mask: 0x00000000
    Number of L2 Discards = 0, L2 Session ID = 0
ISDN Serial0/0/1:15 interface
        dsl 1, interface ISDN Switchtype = primary-net5
    Layer 1 Status:
        ACTIVE
    Layer 2 Status:
        TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
    Layer 3 Status:
        3 Active Layer 3 Call(s)
        CCB:callid=E3C0, sapi=0, ces=0, B-chan=30, calltype=VOICE
        CCB:callid=E3C6, sapi=0, ces=0, B-chan=31, calltype=VOICE
        CCB:callid=E3CB, sapi=0, ces=0, B-chan=29, calltype=VOICE
    Active dsl 1 CCBs = 3
    The Free Channel Mask: 0x8FFF7FFF
    Number of L2 Discards = 0, L2 Session ID = 2
    Total Allocated ISDN CCBs = 3

Hi.
Can you please also attach a CUCM trace during a disconnected call?
Thanks
Regards
Carlo

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Hi Everyone,
We recently installad a SIP trunk and terminated on CUBE and CUCM but we have issues on incoming and outgoing calls, When someone dial in from outside he keeps listening the dailing ring even after we pick up the phone and at the end the callers time exipres and call gets disconnected.
For Dailing out, the dialed number rings and caller hear the dailing ring as well but if someone pick the phone it apprears that call is connected but no audio in it, dead air.
Our call flow is as
IP Phones => CUCM --->SIPTRUNK--->CUBE=>SIPTRUNK=>SP
I have attached the config for CUBE and debug ccsip messages output for both incoming and outgoing calls.
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Inbound call>>>>
The reason you are experiencing this is that your CUBE is requesting PRACK and your provider is not responding to it..
Here we have your cube sending 180 ringing with "Require 100rel"..This was sent several times and your ITSP didnt respond probably because they do not support 100rel...(It is Huwaei after all, they do what they like)
Sent:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.205.20.50:5060;branch=z9hG4bKkpw18wp35hfw2c23h51ww6a8aT19871
From: ;tag=sbc080552fph4hp-CC-25
To: ;tag=256F3440-12C
Date: Thu, 16 Jan 2014 13:31:34 GMT
Call-ID: isbc6818c4kfhaa4ca1k5f8k1awsh52f1ccw@SoftX3000
CSeq: 1 INVITE
Require: 100rel
RSeq: 2507
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
Allow-Events: telephone-event
Remote-Party-ID: "TEST STC" ;party=called;screen=yes;privacy=off
Contact:
Record-Route:
Server: Cisco-SIPGateway/IOS-15.2.4.M2
Content-Length: 0
AFter the CUBE didnt get any response, it then replied with Gateway Timeout...
Jan 16 13:31:54.550: //31880/5A4406E48184/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 504 Gateway Timeout
Via: SIP/2.0/UDP 10.205.20.50:5060;branch=z9hG4bKkpw18wp35hfw2c23h51ww6a8aT19871
From: ;tag=sbc080552fph4hp-CC-25
To: ;tag=256F3440-12C
Call-ID: isbc6818c4kfhaa4ca1k5f8k1awsh52f1ccw@SoftX3000
CSeq: 1 INVITE
Reason: Q.850;cause=102
Content-Length: 0
I suggest you disable this parameter..and test again
voice service voip
sip
rel1xx disable
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"The essence of christianity is not the enthronement but the obliteration of self --William Barclay"

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Contact groups and outgoing call Protocol

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