Contact I did not add using a family member's pict...

There is a contact on my account useing a family members picture that has been hacked from another family member's account. I did not add this contact and my family member has deleted their account. Why? and what should I do
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Thank you for your inquiry and the suggestions from our valued community members. Adding to what was stated, anyone who upgrades to the iPhone would need to activate it via iTunes. The upgrading line's voice mail box will be deleted and then needs to set up a new voice mail box. The saving of the information of the voice mail prior to upgrading to the iPhone is suggested unless it is not needed. When doing an upgrade on a line, it will have the new 2 year agreement regardless of giving it away.
The one who wants the iPhone on their line will repeat the process with activating it via iTunes with their voice mail box being deleted and re set up just like the first line that upgraded performed. However, once the voice mail box process has been completed on both lines, one after the other during the activation process it does not need to be done again on either line. As far as the warranty, when giving selling your phone to another, the warranty is voided and is not able to be transferred.

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Contact I did not add using a family member's pict...

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