Contact images in Samsung Stratosphere?

I've noticed that my Stratosphere will allow me to take images from my gallery and set them as contact pictures, however no pictures (from gmail, facebook, or what I've set) show up in my message inbox next to the person I'm texting-- it just appears to be the blank silhouette. How do I get their pictures to show up? It happened once, but then when I tried to change it to another picture it reset to the standard grey box.
Thank you!

Juneaux, our phones are a reflection of our personality so I know how important it is to personalize your phone and I want to help!
I researched this and did not find it to be a known reported issue. Are the pictures you are using ones taken on the phone or where they pictures sent to you or downloaded? Below I have provided steps on how to set Photo ID for your contacts.
1. From the home screen, select Applications.
2. Select Gallery.
3. Select a gallery.
4. Select a photo.
5. Select Menu (located at the bottom of the display, to the right of Slideshow). If necessary, touch the image to display the image options.
6. Select More.
7. Select Set as.
8. Select Contact icon.
9. Select a contact.
10. Set the crop area then select Save.
If you are still notice that the picture is not showing up run the phone in safe mode http://bit.ly/rMd6fZ and see if it appears. It may be a 3rd party App causing the issue. If this is the case then I recommend uninstalling 3rd party apps and reinstalling them one at a time to determine which one is causing the problem.
Keep me posted.
John  B
Follow us on Twitter @VZWSupport

Similar Messages

  • Samsung Stratosphere not holding a charge

    I finally made the leap from Blackberry to Android and while I like the interface and great apps this phone does not hold a charge. I charge it all night and after one phone call it is at 50% battery. I literally have to keep this phone on a charger all the time which defeats the whole "mobile phone" purpose.  Anyone else have this issue? Should I try a new battery or is this a known defect in this phone? 

    Hello all, and
    I too was having the same issues with my samsung stratosphere.  I purchased it June 2012 and had to change the phone, then when i received the new phone the same heating/not able to hold a charge issue continued to happen.  So back to the verizon store i went and they said to remove the battery, take the sim card out, shut down applications, etc...I think they say this to sound legit and get you out of the store.  My phone was so hot i had to shut it down 5 times per day, and i had to talk on speaker as it was too hot to hold.  I knew my phone was having 2 issues, one was the heating issue and the other was it could not load any websites, but only when i was on wifi.  So I started to think that the problems might be related and began to google why it could not load web pages while on wifi and came across they following.
    So, I have a Stratosphere. My problem: apps work fine, but browser won't connect at all when on WIFI. I had NO TROUBLE connecting to my wireless router, but half the stuff on my phone coiuld not access the internet when on WIFI. It seemed that all the items not able to connect were using the phone's internet connection THROUGH the browser's internet interface. I could get everything t work by disabling wifi so that the phone HAD to use 4G, and it worked, but as soon as I enabled wifi and the phone connected to my router, half of the stuff on my phone would stop working... things like the Facebook integration in the Contacts area. So, to fix my WIFI, I went to SETTINGS>Wireless & Networks>WIFI Settings>Advanced>Proxy. There was some text in the Proxy field. I erased that and... BOOM everything started working again. I am sure this isn't everyone's problem, but perhaps it can help a few people.
    I looked at my settings and found text in my proxy setting, i then deleted it and WOW! it alll worked again, the heating issue went away, internet connections were back, my phone sped up, and the battery lasted almost all day on a full charge as opposed to an hour.
    I hope this helps for you as it did me.  It was a major hassel to not be able to use my phone because of the heat.  I'm surprised verizon does not have this figured out, when i googled the problem i was amazed at how many different types of phones were having similiar issues.
    Good luck,
    Mike

  • Samsung Stratosphere update coming

    According to a couple of sources, the Samsung Stratosphere is to receive its first system update over the air, probably within a few days:
    http://www.droid-life.com/2012/08/27/samsung-stratosphere-to-receive-first-update-includes/
    http://www.androidpolice.com/2012/08/27/samsung-stratosphere-on-verizon-slated-to-get-a-pseudo-ics-update-build-ff01/
    This is going to be a "mandatory" update, meaning that Strat users cannot choose not to receive and install it. The update will not be Ice Cream Sandwich, but will add a couple of ICS features to the Strat's Gingerbread Android operating system, such as face unlock. (I presume that this means you can unlock the phone by looking at it, not by tapping it with your face -- nor that the phone will unlock your face if the latter seizes up. ) It will also address a few issues that have been mentioned on this forum, such as individual ringtones for contacts, and improved screen wakeup during calls.
    Here is an announcement from VZW about the update (note the misspelling of the device's name in the URL!):
    http://support.verizonwireless.com/pdf/system_update/statosphere.pdf
    Here's a brochure from VZW about what will happen when the update is ready to install (with the same misspelling):
    http://support.verizonwireless.com/pdf/system_update/statosphere_instructions.pdf
    I haven't received any word from VZW about this myself, which I find a little annoying, since they say they are "pleased to announce" it. Just not directly to customers, I guess. Now if my phone will only hold a 4G connection long enough for the thing to download!

    Thanks, Ann. Can you tell me (us) how to get to that support page? I only found the announcement PDF because it was linked to on one of the sites I gave in my post (which I only found because they were in a post on the Android Central Stratosphere forum, which I also monitor). I went to the VZW site and tried clicking a couple of support links, but I could only find some very basic stuff, not this announcement. I'd love to have a VZW support site I could also check from time to time for such announcements.

  • How do you select multiple messages/conversations on SMS/MMS to forward or save to memory card on Samsung Stratosphere?

    How do you select multiple messages/conversations on SMS/MMS to forward or save to memory card on Samsung Stratosphere? 
    My screen is cracked and I need to replace my phone and I don't see a way of selecting multiple messages or even conversations one at a time to forward them to email or to save them to a memory card.  I can delete thread but can't forward it or move it.  Is there a setting somewhere that will move the storage location for messages to the memory card instead of internal?
    If not, any suggestions on backup apps?  I have heard of Txtract to back up SMS and MMS messages, and Titanium Backup to back up everything (SMS, MMS, apps, app data...).  Anyone have any experience with those, or other suggestions?
    Thanks!
    Rich

    <Duplicate topic.  This thread will be locked.  Please see Help transferring data (SMS, MMS, Apps, App data) to new phone? for any replies.>

  • How can I delete multiple emails on my Samsung Stratosphere at once?

    How can I delete multiple emails on my Samsung Stratosphere at once? I use AOL and when I delete the emails off of my computer, they do not delete from my phone. So I have hundreds of unwanted messages showing on my phone but I have not found an option to delete all messages, only individually. I would also like to be able to clear the messages from my phone without them deleting from my computer. This was super easy with my blackberry and I have not found anything similar on this phone.

    When I go to the trash folder on my Stratosphere, I can check individual emails and then hit "Menu" and "Delete", but if I hit the "Menu" button before selecting any e-mails, then I see the "Delete all" button, but it's greyed out, so I cannot select it.  There's also a "Restore All" button next to the "Delete all" button, and it's also greyed out.  So, currently the only way I can delete the 100's of e-mails in my trash is to put a check mark next to each one, which is painful.  Anybody else have this problem or know of a solution?

  • How do I get my contact images to appear in the message plus app?

    My contact images will not appear in the message plus app where the avatar is.

    Press and hold on the body in vz msgs then press and hold on face. Press and hold on face again then choose picture and save

  • How can I move the contacts from my Samsung flip phone to my iphone 5S?

    I have a new iphone 5S to replace my iphone 4.  Due to a long story I can't back up my contacts from icloud or iTunes.  Is there a way that I can back up the contacts on my Samsung flip phone to the 5S?

    See if your carrier can do it for you. They often have machines (one of the brand names is Cellbrite) that you can hook the phones to and it will copy contacts from one to another.

  • Any way to print an email without the header/contact image?

    Friend of mine doesn't have a printer and he sent me an important email to print out for him.
    However it prints the [Address Book] contact image as well - not only does this waste ink, but I don't want the goofy contact image I have of him printed on 'official' documents. Is there any way to not print the header part at all, or at least not the contact image?
    Thanks
    Message was edited by: Sean Mooney

    Just select the text you want to print and paste it into a text edit document and print from there.

  • Why won't my Samsung Stratosphere Charge??

    I've had a Samsung Stratosphere since late July of 2012. For the most part it hasn't given me any problems. However for the past 3 days the phone has had problems charging. Last night it finally died while I was sleeping, I tried to charge it again, but it wouldn't even stay on. I took out the battery for a few hours, put it back in and then charged it with the phone off. It charged all the way to 100% after 2 or 3 hours.I turned it on to see if there was any positive change and the battery went back to 50%. When I turned it off again for it to charge again it was noticeably less than 50%. Does anyone know how to help me with this problem?

    i have experienced this on multiple android handsets that i have, and it is not limited to just the stratosphere. in my experience i've found that:
    1) the charging usb cable was at fault, eventhough i was able to get a charging state and a usb connectivity state. i swapped it out from a cheap one i bought from fry's and my charging issues went away.
    2) you can try discharging the battery all the way down until it depletes. you need a fully and completely discharged battery. ( keep powering it on until it can no longer power on after it discharges)
      a) charge the battery with the phone off. I have found that a complete discharge of a battery has helped resolved my issues in the past.
      b) *for rooted users only* reset battery stats through Clockwork, or use Battery Calibration via Google Play.

  • HI is updated iOS 7.1.1 show full screen contact image??? I'm going 2 update and tell me wat kind of features updated in iOS 7.1.1 please reply me

    HI is updated iOS 7.1.1 show full screen contact image??? I'm going 2 update and tell me wat kind of features updated in iOS 7.1.1 please reply me

    No, when you get a call it's a small round image of your contact if you have set it up.
    http://support.apple.com/kb/DL1736

  • Bluetooth disconnecting on Samsung Stratosphere?

    Hello all!
    I have a Samsung Stratosphere, and I use a Plantronics Voyager Pro + Bluetooth headset with it.  I have been having trouble with the phone not connecting to the headset if it has been idle for a while, and I have even had the Bluetooth disconnect in the middle of a call.  It will NOT re-establish the Bluetooth connection unless I totally restart the phone--something I obviously don't want to do in the middle of a call.
    Has anyone else had this issue?  Any suggestions for me? 
    I'd appreciate any help!
    Thanks!
    Steve

    Hi SouthParkSteve,
    I feel your pain; I use my phone all day and I depend on my Bluetooth headset for hours. I can just imagine the inconvenience of having to power off and on to reestablish connection constantly. I checked my resources and I learned that the Samsung Stratosphere is not listed as a fully compatible device for the Plantronics Voyager Pro+ and while most Bluetooth devices will have some connectivity for using the same Bluetooth technology, please note that connectivity is not guaranteed for device not listed as fully compatible. Please confirm this compatibility information at this LINK as the only Samsung mobile devices fully compatible with your headset on our network are the Omnia II & Continuum as per the Plantronics website.
    To avoid compatibility issues in the future and be able to take full advantage of your devices' Bluetooth features going forward I recommend confirming compatibility of your devices before purchasing.
    AntonioC_VZWSupport
    Follow us on Twitter at www.twitter.com/vzwsupport

  • How to download photos from samsung stratosphere so I can upload them on my new 5c

    I can't seem to get my photos off my Samsung Stratosphere onto my computer so I can upload them onto my new 5C.

    Hi Becky,
    If you have iCloud and shared Photo Stream turned on, you can go into your each of your albums and do the following:
    1.     Tap on Edit
    2.     Tap on each photo you want to save back to your computer
    3.     Tap on Share
    4.     Tap on Photo Stream
    5.     Tap on the unnamed Photo Stream folder just created
    6.     Type in your iCloud or Apple ID email address
    7.     Name the Photo Stream
    8.     Tap on Next to create the shared Photo Stream album
    9.     Tap on Post
    10.   Tap on the new Photo Stream album
    11.    Tap on Edit
    12.    Tap on the photos to select them
    13.    Tap on Share
    14.    Tap on Save to Camera Roll
    Once they are back in the Camera Roll, you should be able to import them.
    Cheers,
    GB

  • HT4623 person contact image does not appear while on a call,why?

    person contact image does not appear while on a call,why?

    when you say "Re-upload the image", do you mean reinsert it, or re-link it?
    Neither.
    Re-upload it to the web server from your local hard drive. In DW, click on the image file in the Files panel then click the Up arrow to Put the image to the server.
    If that does not work, do as Nancy suggests and re-create the image in your image editor then re-upload.

  • Samsung Stratosphere keyboard questions

    People,
    Is anyone familiar with the Samsung Stratosphere phone? This is my first Android smartphone and I've run into a few problems. Is there a "enter" key on the keyboard? one isn't marked and my phone came with the wrong users manual, plus Verizon doesn't have a users manual posted on any of their pages either. Also, is there a way to go forward, or undo the back button, from the keyboard? Will a stylus work on these Androids, fat fingers suck.
      Browser, how do you bookmark a page on one of these? list of favorites? will these phones accept .pdf's or .docx files in through the data port? I hope there is probably a word.docx reader app somewhere? I cant find it. am having trouble with the Sims card as well, is there some set-up step or is there some procedure to unlock it, unblock it, activate it or something
      To be able to use the Cloud player so many people offer, is that feature limited to the ability to use WiFi? I understand that the cloud service is an online storage for things like music and or movies, what else can be stored online? I can'f find allot of info about this Cloud service.
      I would appreciate even a partial answer to only one question, if anyone feels like responding, but I assume "chat" will be manned come monday and that should answer my questions? I think! thanks again

    Try going here,
    http://support.verizonwireless.com/clc/devices/index.html?p=5728&sayt=stratosphere manual*
    You'll see a pdf link on the left side that says "device manual".

  • Please make changes for contact image for for full screen... I bought Iphone Only for full screen contact image so please make changes for full screen contact image...

    Please make changes for contact image for for full screen... I bought Iphone Only for full screen contact image so please make changes for full screen contact image...

    I bought Iphone Only for full screen contact image
    Is that so? So you don't use ANY of the other features of the iPhone? You don't use the internet, apps, play games, make calls, take pictures, or ANYTHING else at all? You just wanted full-screen contact image?
    I don't believe you...
    Please make changes for contact image for for full screen
    Tell Apple: http://www.apple.com/feedback/

Maybe you are looking for

  • 802.11n 5ghz Connection Problem with OS X 10.4.11 Tiger

    I've searched the communities for answer to this vexing issue to no avail, so I am trying a post. Situation: I have a dual-band 1TB TC at home set up with three networks: 802.11g/b/a, 802.11n ((5ghz), and Guest Network (g/b).  There are four Macs acc

  • How to build where clause in this query

    Hi all, Version Details BANNER Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - 64bit Production PL/SQL Release 11.2.0.2.0 - Production CORE     11.2.0.2.0     Production TNS for Solaris: Version 11.2.0.2.0 - Production NLSRTL Version 11.2

  • Propagate data in Shared memory.

    Hello Gurus, Need some help regarding Propagating data between application server in shared memory. There is a button in SHMM to propagate date between various app. server. Question: What are the configuration steps to distribute data. Is there any d

  • Commercial invoice

    Hi all, I created import PO of quantity 100 and made commercial invoice of 50 quantities and done GR with ref to commercial invoie. But when i am again recieving second lot of 50 quantities and creating commercial invoice system is not allowing to cr

  • Adding custom buttons to UITableViewCell - iphone

    Hello all. I have a question for the iphone developers, I want to add several buttons to a UITableViewCell in a grouped TableView I have set up. The requirements are this: 1) Place two buttons together in a view. 2) Add up to 4 of these views to a UI