Contact info not sync-ed when using iPod

Have new 80 gig photo iPod. The calendar sync's just fine with my other Macs. But the contact/address book is only bring SOME of the field data over the iPod. All the iPod shows is the name and email fields, and not the other fields. Am I doing something wrong. It's all there on my Mac, but not on the iPod. Is there some setup for this on the iPod -- to TELL it which fields to bring over? --- david in KC

Most solve. Am bringing over all the fields now EXCEPT birthdays. Birth dates appear in my iPod calendar, but I also want them in the person's individual contact card. can't seem to get the dates in there

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    Problem: Contacts and Calendar do not sync
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     User Don_Marsh has entered room
    Don_Marsh(Wed Jan 14 06:19:35 EST 2009)>Contacts and Calender entries do not sync. Tasks and memos sync just fine. During hotsync and in the log file there is no evidence that hotsync is attempting to sync calendar and contacts. I receive no errors in the log file. Calendar and contacts are both checked on the desktop version of hotsync with the option to synchronize the files. This problem began when I received a replacement Centro in mid December. The previous Centro sync'd just fine.
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    Michael(Wed Jan 14 06:19:42 EST 2009)>Hello Don_Marsh, Thank you for contacting Palm Technical Support. My name is Michael. How may I help you?
    Michael(Wed Jan 14 06:19:51 EST 2009)>Hello.
    Don_Marsh(Wed Jan 14 09:19:56 EST 2009)>Helo
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    Don_Marsh(Wed Jan 14 09:21:48 EST 2009)>Verizon
    Michael(Wed Jan 14 06:22:21 EST 2009)>Thank you.
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    Don_Marsh(Wed Jan 14 09:22:47 EST 2009)>OK.
    Don_Marsh(Wed Jan 14 09:24:46 EST 2009)>I am having trouble copying the text from the hotsync log
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    Michael(Wed Jan 14 06:28:23 EST 2009)>The Hard reset will erase all the data from the device and set the device to default factory settings.
    Don_Marsh(Wed Jan 14 09:28:30 EST 2009)>I can. I did this several times while on the phone with Verizon support, but I'll try again.
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    Michael(Wed Jan 14 06:30:45 EST 2009)>Please make sure that it should ask to "Erase all data".
    Don_Marsh(Wed Jan 14 09:31:07 EST 2009)>It did and I said yes. I also selected language.
    Michael(Wed Jan 14 06:31:30 EST 2009)>okay.
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    Don_Marsh(Wed Jan 14 09:32:09 EST 2009)>ok
    Don_Marsh(Wed Jan 14 09:33:47 EST 2009)>Do I want to sync with other device?
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    Michael(Wed Jan 14 06:34:30 EST 2009)>During Sync it will ask to create a new user name.
    Don_Marsh(Wed Jan 14 09:34:37 EST 2009)>I am not sure you understood my question.
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    Don_Marsh(Wed Jan 14 09:37:30 EST 2009)>ok
    Don_Marsh(Wed Jan 14 09:38:12 EST 2009)>When i did this before with Verizon, I got calendar entries and contacts after the hard reset and then they no longer sync'd.
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    Michael(Wed Jan 14 06:38:44 EST 2009)>Okay, let me know once the Hotsync is done.
    Don_Marsh(Wed Jan 14 09:38:47 EST 2009)>ok
    Don_Marsh(Wed Jan 14 09:40:12 EST 2009)>I see you are trying to access my pc
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    Don_Marsh(Wed Jan 14 09:44:44 EST 2009)>ok
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    Michael(Wed Jan 14 06:45:09 EST 2009)>The soft reset refreshes the device settings.
    Don_Marsh(Wed Jan 14 09:45:39 EST 2009)>ok.
    Don_Marsh(Wed Jan 14 09:47:26 EST 2009)>ok, i did soft reset and created calendar entry in both centro and outlook
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    Don_Marsh(Wed Jan 14 09:48:26 EST 2009)>do i need to do soft reset before each hotsync
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    Michael(Wed Jan 14 06:51:08 EST 2009)>Please ignore that error message.
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    Don_Marsh(Wed Jan 14 09:52:24 EST 2009)>So i don't care about the protocol error
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    Michael(Wed Jan 14 06:52:46 EST 2009)>Please ignore it.
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    Michael(Wed Jan 14 06:54:08 EST 2009)>Well I would suggest you to continue with the current user ID because the old user ID is not supporting the calender, contact conduits to sync.
    Don_Marsh(Wed Jan 14 09:54:30 EST 2009)>ok. Thank you
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