Contact Item created in Office 365 website opened in Outlook 2013

Hello,
Is it possible to open a "Contact Card" created via web in Office 365 OWA, on your locally installed Outlook 2013 using its unique "Contact.EntryId"?
I have Delphi application which connects to outlook via COM/OLE. My goal is to retreive the ContactItem using OutlookNamespace.GetItemFromId(EntryId, StoreEntryId) and display in outlook 2013. However, retrieving the item results in
an error. I noticed that Contact.StoreEntryId (retrieved via Exchange Webservices Managed API) seems to null.
Is there anyone who
has any experience with this?
Erwin

Is it possible to open a "Contact Card" created via web in Office 365 OWA, on your locally installed Outlook 2013 using its unique "Contact.EntryId"?
Basically my question is:
1. Is there an unique Contact identifier in Office365, which I can refer to when synchronized with Outlook2013?
2. Can I use this identifier to open/display the contact in Outlook2013
I have Delphi application which connects to outlook via COM/OLE. My goal is to retreive the ContactItem using OutlookNamespace.GetItemFromId(EntryId, StoreEntryId) and display in outlook 2013. However, retrieving the item results in
an error. I noticed that Contact.StoreEntryId (retrieved via Exchange Webservices Managed API) returns null.
Is there anyone who
has any experience with this?
Erwin

Similar Messages

Project Pro for Office 365 vs. Project Pro 2013

Hello,
As I already have Project Pro 2013 installed on my PC (which is able to connect to Project Online) I'm not sure if the MS Project I'm using is Project Pro for Office 365 vs. Project Pro 2013.
Is there any difference in the interface of the 2 products, as there is a noticeable difference between Word 2013 and Word Web App?
Thanks

Hello,
Project Pro 2013 is the same product as Project Pro for Office 365.
Word 2013 and Word Web App are totally different, Word Web App is web based, Word 2013 is the client tool.
Paul
Paul Mather | Twitter |
http://pwmather.wordpress.com | CPS

Iphone 4s creates duplicate contacts after connecting to office 365 services

I have a client that has an iphone 4s after she synchronized her iphone with an office 365 online services account(its exchange 2010).
now the phone keep creating duplicate contacts (even after I delete them they keep apearing).
microsoft says its an apple problem what can be done?
thanks
rotem

In Mid-August, 2012, this problem still continues and I am unaware any fix to the problem.
I am running iOS 5.1 on iPhone 4S
Outlook (Hosted Exchange) 365
WIndows 7
Outlook 2010 client
Initial setup:
Contacts clean and no duplicates in Hosted Exchange & Outlook 2010
Zero contacts in the iPad and iPhone before syncing with Exchange services
Same condition with iPhone
Same condition with iPad
iTunes not involved, no syncing ever (and no [email protected] ever created.)
iCloud Mail, Contacts, Calendar, Notes all turned off
Connected with Exchange with legit user name, password and server domain, togel soft switches on the Exchange Mail, Contacts, Calenday and Labels/Reminders.
iPhone receives synced contacts (and email and calendar and notes) from Exchange Active Sync
User is fine until he/she searches for a contact via iOS device.
As searches continue , user believes that Contacts crash (quit unexpectedly and return to main iOS app page.
Duplicates begin to display on the iOS device that Contacts crashed on.
IF the user then edits one of the phantom duplicate contacts, the record duplicatiuon begins to grow in Outlook Contacts. But if no pantom editing happens, the duplications continues only on the iOS device and the contacts begin to appear in tripples and more .
If you are having this problem, please post it, so that if Apple ever reads these boards, they see the problem is not isolated to a few and they begin to understand that the iOS devices will be jetisoned from enterprise customers because problems like this should be acknoledged and resolved on a MUCH more timely manner.

BB Z10 - contacts stopped syncing with Office 365 - e-mails and calendar are still syncing fine

I have had my BB Z10 for over a month and e-mails, calendar and contacts were syncing great from my Office 365 account. E-mail and calendar still sync but I have lost all connectivity to the contacts. Nothing shows up from Office 365 (my other contacts show up ok from LinkedIn etc.).
Help as this is a critical function on my phone. I can't call or e-mail anyone if I don't have their contact information.
Solved!
Go to Solution.

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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My Outlook Data Files Are Now .OST - How Do I Backup & Recover Local Contacts (I'm using Office 365 Home Premium)?

I recently upgraded to Office 365 Home Premium and at the same time changed my email protocol from POP3 to IMAP4.
I've now noticed that my Outlook data files stored at C:\Users\username\AppData\Local\Microsoft\Outlook are in .ost format.
I use the Calendar in my Microsoft Account as my main Calendar but I store some of my Contacts locally - which .ost file will they be held in and how can I recover them if anything goes wrong?

Hi,
A simple way to know which data file the Contacts are stored in, is to right click on the Contacts folder, click
Properties. Under General tab, find the
Location of it.
We can export the contacts to a .pst file to back up them, for the detailed steps, please refer to this link below and read the information under
Export contacts to an Outlook .pst file:
http://office.microsoft.com/en-in/outlook-help/import-contacts-HA102919678.aspx
If the data file is corrupted and you need to recover the data, we can choose Scanpst.exe from Microsoft:
http://support.microsoft.com/kb/272227
In addition, if the email account you are using is an Microsoft Account, I suggest you choose Exchange ActiveSync instead of IMAP. Thus all the contacts are synced between your Outlook Client and the server, Calendars of the account will automatically be
added into Outlook, you don't have to add the calendars separately:
Add an Outlook.com or other Exchange ActiveSync mail account to Outlook
http://office.microsoft.com/en-us/outlook-help/add-an-outlook-com-or-other-exchange-activesync-mail-account-HA104025313.aspx
If I misunderstood anything, please feel free to let me know and correct me.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Office 365 email deployment using Outlook 2010 and PRF files

Hi,
I've been struggling to get Outlook 2010 setup with a new Office 365 deployment. I would like to use custom PRF files to get the new Outlook profiles configured. I have more than 100 users.
One of PRF files I'm using is shown at the end of this message. Each user will get a custom PRF file with his/her information already configured (mailbox, server name, etc...). I've obtained the corresponding Exchange server using:
Get-Mailbox <email> | select ExchangeGUID
I've attached the domain at the end of the GUID and then that's the Exchange server. It matches what you get with Outlook using Autodiscover.
Using these PRF fies I'm able to create a new default profile and set all the parameters as if I had create the profile manually. Two problems here though:
1) I don't know what to change in the PRF file to set the Logon Network Security to Anonymous Authentication under the Security tab (Exchange account properties)
2) When Outlook asks me for the username and password, it won't take it, and I know I'm using the right credentials. If I create the profile manually (not using Autodiscover) and I use the same configuration parameters in the PRF file, everything is ok. I have
already run all the updates and tools that come as part of Setup Desktop in Office 365. Actually I get the same results with Outlook 2013.
I'm looking for some help here or ideas how to roll Office 365 without having to go user by user and creating a new profile and waiting for Autodiscover to finish :)
PRF FILE for one of the users (i'm using [email protected] to avoid putting here the actual client's address):
;Automatically generated PRF file from the Microsoft Office Customization and Installation Wizard
; Section 1 - Profile Defaults
[General]
Custom=1
ProfileName=Office365
DefaultProfile=Yes
OverwriteProfile=Yes
ModifyDefaultProfileIfPresent=false
; Section 2 - Services in Profile
[Service List]
;ServiceX=Microsoft Outlook Client
ServiceEGS1=Exchange Global Section
Service1=Microsoft Exchange Server
; Section 3 - List of internet accounts
[Internet Account List]
; Section 4 - Default values for each service.
;[ServiceX]
;FormDirectoryPage=
;-- The URL of Exchange Web Services Form Directory page used to create Web forms.
;WebServicesLocation=
;-- The URL of Exchange Web Services page used to display unknown forms.
;ComposeWithWebServices=
;-- Set to true to use Exchange Web Services to compose forms.
;PromptWhenUsingWebServices=
;-- Set to true to use Exchange Web Services to display unknown forms.
;OpenWithWebServices=
;-- Set to true to prompt user before opening unknown forms when using Exchange Web Services.
[ServiceEGS1]
[email protected]
[email protected]
[email protected]
ConfigFlags=0x00000100
RPCoverHTTPflags=0x002f
RPCProxyServer=outlook.office365.com
RPCProxyPrincipalName=msstd:outlook.com
RPCProxyAuthScheme=0x0001
[Service1]
OverwriteExistingService=Yes
UniqueService=No
[email protected]
[email protected]
OfflineAddressBookPath=
OfflineFolderPathAndFilename=
; Section 5 - Values for each internet account.
; Section 6 - Mapping for profile properties
[Microsoft Exchange Server]
ServiceName=MSEMS
MDBGUID=5494A1C0297F101BA58708002B2A2517
MailboxName=PT_STRING8,0x6607
HomeServer=PT_STRING8,0x6608
OfflineAddressBookPath=PT_STRING8,0x660E
OfflineFolderPathAndFilename=PT_STRING8,0x6610
[Exchange Global Section]
SectionGUID=13dbb0c8aa05101a9bb000aa002fc45a
MailboxName=PT_STRING8,0x6607
HomeServer=PT_STRING8,0x6608
ConfigFlags=PT_LONG,0x6601
RPCoverHTTPflags=PT_LONG,0x6623
RPCProxyServer=PT_UNICODE,0x6622
RPCProxyPrincipalName=PT_UNICODE,0x6625
RPCProxyAuthScheme=PT_LONG,0x6627
AccountName=PT_UNICODE,0x6620
[Microsoft Mail]
ServiceName=MSFS
ServerPath=PT_STRING8,0x6600
Mailbox=PT_STRING8,0x6601
Password=PT_STRING8,0x67f0
RememberPassword=PT_BOOLEAN,0x6606
ConnectionType=PT_LONG,0x6603
UseSessionLog=PT_BOOLEAN,0x6604
SessionLogPath=PT_STRING8,0x6605
EnableUpload=PT_BOOLEAN,0x6620
EnableDownload=PT_BOOLEAN,0x6621
UploadMask=PT_LONG,0x6622
NetBiosNotification=PT_BOOLEAN,0x6623
NewMailPollInterval=PT_STRING8,0x6624
DisplayGalOnly=PT_BOOLEAN,0x6625
UseHeadersOnLAN=PT_BOOLEAN,0x6630
UseLocalAdressBookOnLAN=PT_BOOLEAN,0x6631
UseExternalToHelpDeliverOnLAN=PT_BOOLEAN,0x6632
UseHeadersOnRAS=PT_BOOLEAN,0x6640
UseLocalAdressBookOnRAS=PT_BOOLEAN,0x6641
UseExternalToHelpDeliverOnRAS=PT_BOOLEAN,0x6639
ConnectOnStartup=PT_BOOLEAN,0x6642
DisconnectAfterRetrieveHeaders=PT_BOOLEAN,0x6643
DisconnectAfterRetrieveMail=PT_BOOLEAN,0x6644
DisconnectOnExit=PT_BOOLEAN,0x6645
DefaultDialupConnectionName=PT_STRING8,0x6646
DialupRetryCount=PT_STRING8,0x6648
DialupRetryDelay=PT_STRING8,0x6649
[Personal Folders]
ServiceName=MSPST MS
Name=PT_STRING8,0x3001
PathAndFilenameToPersonalFolders=PT_STRING8,0x6700
RememberPassword=PT_BOOLEAN,0x6701
EncryptionType=PT_LONG,0x6702
Password=PT_STRING8,0x6703
[Unicode Personal Folders]
ServiceName=MSUPST MS
Name=PT_UNICODE,0x3001
PathAndFilenameToPersonalFolders=PT_STRING8,0x6700
RememberPassword=PT_BOOLEAN,0x6701
EncryptionType=PT_LONG,0x6702
Password=PT_STRING8,0x6703
[Outlook Address Book]
ServiceName=CONTAB
[LDAP Directory]
ServiceName=EMABLT
ServerName=PT_STRING8,0x6600
UserName=PT_STRING8,0x6602
UseSSL=PT_BOOLEAN,0x6613
UseSPA=PT_BOOLEAN,0x6615
EnableBrowsing=PT_BOOLEAN,0x6622
DisplayName=PT_STRING8,0x3001
ConnectionPort=PT_STRING8,0x6601
SearchTimeout=PT_STRING8,0x6607
MaxEntriesReturned=PT_STRING8,0x6608
SearchBase=PT_STRING8,0x6603
CheckNames=PT_STRING8,0x6624
DefaultSearch=PT_LONG,0x6623
[Microsoft Outlook Client]
SectionGUID=0a0d020000000000c000000000000046
FormDirectoryPage=PT_STRING8,0x0270
WebServicesLocation=PT_STRING8,0x0271
ComposeWithWebServices=PT_BOOLEAN,0x0272
PromptWhenUsingWebServices=PT_BOOLEAN,0x0273
OpenWithWebServices=PT_BOOLEAN,0x0274
CachedExchangeMode=PT_LONG,0x041f
CachedExchangeSlowDetect=PT_BOOLEAN,0x0420
[Personal Address Book]
ServiceName=MSPST AB
NameOfPAB=PT_STRING8,0x001e3001
PathAndFilename=PT_STRING8,0x001e6600
ShowNamesBy=PT_LONG,0x00036601
; Section 7 - Mapping for internet account properties. DO NOT MODIFY.
[I_Mail]
AccountType=POP3
;--- POP3 Account Settings ---
AccountName=PT_UNICODE,0x0002
DisplayName=PT_UNICODE,0x000B
EmailAddress=PT_UNICODE,0x000C
;--- POP3 Account Settings ---
POP3Server=PT_UNICODE,0x0100
POP3UserName=PT_UNICODE,0x0101
POP3UseSPA=PT_LONG,0x0108
Organization=PT_UNICODE,0x0107
ReplyEmailAddress=PT_UNICODE,0x0103
POP3Port=PT_LONG,0x0104
POP3UseSSL=PT_LONG,0x0105
; --- SMTP Account Settings ---
SMTPServer=PT_UNICODE,0x0200
SMTPUseAuth=PT_LONG,0x0203
SMTPAuthMethod=PT_LONG,0x0208
SMTPUserName=PT_UNICODE,0x0204
SMTPUseSPA=PT_LONG,0x0207
ConnectionType=PT_LONG,0x000F
ConnectionOID=PT_UNICODE,0x0010
SMTPPort=PT_LONG,0x0201
SMTPSecureConnection=PT_LONG,0x020A
ServerTimeOut=PT_LONG,0x0209
LeaveOnServer=PT_LONG,0x1000
[IMAP_I_Mail]
AccountType=IMAP
;--- IMAP Account Settings ---
AccountName=PT_UNICODE,0x0002
DisplayName=PT_UNICODE,0x000B
EmailAddress=PT_UNICODE,0x000C
;--- IMAP Account Settings ---
IMAPServer=PT_UNICODE,0x0100
IMAPUserName=PT_UNICODE,0x0101
IMAPUseSPA=PT_LONG,0x0108
Organization=PT_UNICODE,0x0107
ReplyEmailAddress=PT_UNICODE,0x0103
IMAPPort=PT_LONG,0x0104
IMAPUseSSL=PT_LONG,0x0105
; --- SMTP Account Settings ---
SMTPServer=PT_UNICODE,0x0200
SMTPUseAuth=PT_LONG,0x0203
SMTPAuthMethod=PT_LONG,0x0208
SMTPUserName=PT_UNICODE,0x0204
SMTPUseSPA=PT_LONG,0x0207
ConnectionType=PT_LONG,0x000F
ConnectionOID=PT_UNICODE,0x0010
SMTPPort=PT_LONG,0x0201
SMTPSecureConnection=PT_LONG,0x020A
ServerTimeOut=PT_LONG,0x0209
CheckNewImap=PT_LONG,0x1100
RootFolder=PT_UNICODE,0x1101
Account=PT_UNICODE,0x0002
HttpServer=PT_UNICODE,0x0100
UserName=PT_UNICODE,0x0101
Organization=PT_UNICODE,0x0107
UseSPA=PT_LONG,0x0108
TimeOut=PT_LONG,0x0209
Reply=PT_UNICODE,0x0103
EmailAddress=PT_UNICODE,0x000C
FullName=PT_UNICODE,0x000B
Connection Type=PT_LONG,0x000F
ConnectOID=PT_UNICODE,0x0010

Wow, even if we were to find out what to add to the PRF, it turns out each user mailbox has it's own unique server name (aka Virtual Connection Point). I cannot believe two departments of Microsoft aren't talking to each other!!!! ..... wait, that always
happens. 1 week later and probably 100 hours later I am just going to create a simple how-to for each user.
Here is the link I just found explaining the "virtual connection points". http://www.blackmanticore.com/2c209fbaa93ae6cf8f8dac5b50281f2e
I'm sure NEXT YEAR Microsoft will catch up with itself and add this option/feature in the Office Customization Tool to create PRF files that will actually work with their services.

Office 365 BI vs. SharePoint 2013 on premise BI - are new updates going to O365 only/first?

With some of the more recent blog posts I've seen there seems to be talk of a trend where new fixes/changes/enhancements to PowerView/Power BI, etc... are going to happen in Office 365 but may not be happening for SharePoint on premise.
Does anyone have any more details on this or have they heard similar?
I've seen the Power BI blog talking about new releases and enhancements each month, which I assume SharePoint PowerView is not getting those enhancements?

Thank you that does help clear up a few things.
However, I still don't fully understand some of the "duplication" of things?
For example:
http://office.microsoft.com/en-us/excel-help/power-view-explore-visualize-and-present-your-data-HA102835634.aspx?CTT=5&origin=HA104103581
That talks about Power BI :
"Power View has new features, as part of Power BI for Office 365:
Create Power View sheets in Excel and then view them in the Power BI Windows Store app.
View Power View in Excel sheets in your browser, without installing Silverlight. Read about the supported features of the HTML5 version of Power View.
Read the Power BI Getting Started Guide."
Will those same new features be in those bi-monthly SQL Server CU releases?
(that may not be the best example, but on the Power BI blog they talk about various new features/enhancements, etc...)
Perhaps I am just confused by the shared name of Power View in Office 365 and SharePoint?

Office 365 Sharepoint Online and Infopath 2013

I'm looking create an InfoPath 2013 form where the view changes based on the current user. This is so different departments & managers get access to fields regular submitters don't see.
This is in SharePoint Online with Office 365. How can I manage this? I have tried connecting to SharePoint online via a data connection, but I get errors when it tries to make the data connection.
Are there any tutorials on how to do this, or at least something put point me in the right direction?

Hi
Did you check this
http://office.microsoft.com/en-in/office365-sharepoint-online-enterprise-help/configure-infopath-forms-services-HA102771487.aspx

Migrate Office 365 To On-Premise Exchange 2013

hello
My client attempts to migrate the mailboxes hosted from Office 365 to Exchange 2013 on-premise hosted in the client's company.
However, despite all attempts , it appears that no procedure works correctly. All's time , something wrong appears Inside the process.
Indeed, on Office 365 we don't see the servers in our on-premise exchange 2013.
the Exchange Hybrid are set correctly and to exchange 2013 migration attempts to run Office 365. (MRS proxy select)
All servers are in the same Update. My client can't update with the last CU6 all server and want to stay with the CU3
Thanks for your read and for your help
Best regard
Alexis

Bonjour,
J'ai deja réalisé ce type de mission, si celle-ci est tout à fait possible en utilisant uniquement les outils intégrés à Exchange, elle nécessite beaucoup de préparation, notament en terme d'AD, et selon la configuration dans laquelle vous êtes, peut etre
*non* transparente pour vos utilisateurs.
" My client can't update with the last CU6 all server and want to stay with the CU3"
C'est par contre un point plus que géneant, le CU3 n'est plus supporté par MS, la compatibilité avec O365 n'est donc pas garantie.
Si vous souhaitez un echange plus sérieux sur ce sujet, vous pouvez me contacter.
Bruce Jourdain de Coutance - Consultant MVP Exchange http://blog.brucejdc.fr

Deploy Office 365 Pro Plus using MDT 2013

Hello,
I'm currently evaluating O365 E3 and am specifically looking into what my options are for deploying Office 2013 Pro Plus when rolling out a new PC image. Currently I use MDT 2013 to deploy the image to new PCs and install Office 2010 along with other
applications. Can I use C2R with a config file pointing to a local repository of the installation files with MDT 2013?

Hi
This blog post by Rens will help you:
http://renshollanders.nl/2014/02/office-365-automatic-deployment-of-office-365-with-mdt/

Office 365 Midsize Business and Project 2013 Standard (Retail)

Hi,
Can someone explain to me how to install Project Standard 2013 (retail version) alongside Office 365 Midsize Business.
I either get installation errors - "Something went wrong......" or activation errors whereby the activation code seems to be accepted (green tick) but I am then asked to link it to an email account which won't work as it is a retail version.

Hi,
"Office 365" refers to subscription plans that include access to Office applications plus other productivity services that are enabled over the Internet (cloud services), such as Lync web conferencing and Exchange Online hosted email for business,
and additional online storage with OneDrive and Skype world minutes for home.
You can refer to this FAQ link below, find more in the section "What is Office 365? How is it different from Microsoft Office":
http://office.microsoft.com/en-001/business/microsoft-office-365-for-business-faq-FX103030232.aspx
You may also find the information below helpful:
Compare all Office 365 for business plans
http://office.microsoft.com/en-001/business/compare-all-office-365-for-business-plans-FX104051403.aspx
Choose your Office
http://office.microsoft.com/en-001/buy/compare-microsoft-office-products-FX102898564.aspx
Regards,
Melon Chen
TechNet Community Support

Office 365 API with Visual studio 2013 using file REST API

Hi,
I had configured MVC application for getting files from office 365 one drive, I am able to seen all file on last day but Now I am getting below issue
<?xml version="1.0" encoding="utf-8"?><m:error xmlns:m="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata"><m:code>-1, System.ApplicationException</m:code><m:message xml:lang="en-US">Error
in the application.</m:message></m:error>
when I want to see again all files. and most important I didn't make any changes in my previous code...
Please share your suggestion....

Hi,
If you are developing an app for SharePoint, the app can call into a user’s MySite site collection and access their OneDrive for Business documents using REST or CSOM.
The REST call to get to the file would be:
https://YourO365DomainHere-my.sharepoint.com/personal/YourUserName_YourO365DomainHere_onmicrosoft_com/_api/web/GetFileByServerRelativeUrl('/personal/YourUserName_YourO365DomainHere_onmicrosoft_com/Documents/Shared%20with%20Everyone/myDocument.docx')/$value
More information is here:
http://blogs.msdn.com/b/sharepointdev/archive/2013/08/13/access-skydrive-pro-using-the-sharepoint-2013-apis.aspx
Best regards
Dennis Guo
TechNet Community Support

Meetings created on Q10 do not sync to Outlook 2013 calendar

Am using a Shaw email account on Outlook 2013. Just got the Q10 and cannot seem to sync. It syncs from Outlook to the phone but not from the phone to Outlook.
BB Link ver 1.2.0.28
Office Professional 2013
BB Link does not throw and error messages and shows up as successful sync.
Is it possible that the phone is not able to write to the Outlook pst file. But I would have imagined that it would throw an error message is what is confusing me.
Has anyone else had this issue or something similar?
There is an update for the phone but I did not apply it. I didn't want to mess it up further.
The user was using a BB torch before and we moved him to the q10. He was having somewhat of a similar issue just that he would get meeting reminders but Outlook would not display them in the calendar. Now the q10 will not even send any of the calendar appointments to Outlook.
Thanks for the help. If anyone can offer any suggestions

LarryMcJ -
I read your first post and checked all the items you pointed out. I was already set up in the way you described but alas my problem remained. I appreciated the suggestions and checked them carefully but it had no effect on my problem.
I found it interesting that I could change an item on the BB (no matter where it was created) and the change would propagate over to iCal but a new item created on the BB would not come over. I also tried using the click box to overwrite the BB from iCal but items created on my BB were completely unaffected by the sync.
I had no calendars tied to the BB email addy. I did find that my calendars were somehow linked to various (random?) email addresses (I use 5). Things have started working better since I changed all the calendars to tie to one email addy. I was able to get Google sync to work without a hitch after about an hour of playing with it and there have been no problems since. Maybe RIM should try to hire some Google developers away ;-)
Anyway - the headache and frustration were just not worth it. There may be a way to get my setup to work with DTM but, honestly, I don't have the time, patience or the hair left to pull out. I am no longer trying to find a solution - I have moved on.

Attachments not opening in Outlook 2013

Hi,
I have recently start using Outlook 2013 on a fresh machine with a new installation. From the very first day i am not able to open any attachments from my mail (by double clicking it). Thing is, it will start working fine once i saved it in my disk. From outlook
when i try to open nothing happens.
Following are the things i have tried till now..:
1. Checked the temporary files getting dumped at the OutlookSecureTemp folder path. Even from these temp. files the attachment is opening.
2. Checked in the control panel proper program is set to open that file.
3. User has the permission to write in to OutlookSecureTemp folder.
4. Tried changing the registry path of the OutlookSecureTemp folder though was not able to do it.
5. Check the trust center setting and make sure nothing is blocking the attachments.
Please advise the next step.
Thanks

Hi,
Please right click on the attachment, then click "Open", does this work?
We can also start Outlook in Safe Mode to troubleshoot if it's caused by some 3rd-party add-ins:
Press Win + R, type "Outlook.exe /safe" in the blank box, press Enter.
Then Outlook will start in Safe Mode, check whether the issue persists. If no, disable the suspicious add-ins to verify which one caused the issue.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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Can not edit Calendar Items on iPhone 4 that were sent from Outlook 2013

Hi Folks,
When receiving a calendar item from Outlook 2013, I can accept it, but not edit it. When I receive the same item from Outlook 2003, I can accept AND edit.
How can I edit calendar items sent from Outlook 2013?
We are not using an Exchange server, simply sending the calendar items via email. We noticed this when we upgraded our office from MS Office 2003 to 2013.
Thank you so much for your help!
Ben Bolduc

Are you sure the Outlook 2013 calendar entries are set set to shared?
The following thread seems to document and discuss the topic well:
http://community.office365.com/en-us/forums/158/t/171357.aspx

Contact Item created in Office 365 website opened in Outlook 2013

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